Was in there the other day, btw I love me some Jersey Mike's don't get me wrong they make great sandwiches, but I placed an order the other day with my son. 2 sandwiches & the place was empty no line nothing. The guy slicing the meat, ( 6'5" about 300 pound black guy with a beard) and I only put a description of the employee in because everybody else in there was great and I don't want somebody else to get in trouble for this guy's lack of customer service. So the big guy making the subs messed up one of them. No big deal, I picked up on it when it got to the next guy in line who dresses it up. Before he started putting stuff on it, I let him know that I had asked for a Club Supreme & that looks like he made a Club Sub. The big guy, Instead of apologizing or saying, "no worries my bad", got worked up & said, "No you ordered a Club Sub." The next guy in line, said no big deal pulled the meat off & said "just re-cut the meat for the Supreme." Problem solved right? You would think so however, as he's re-cutting the meat, he's mumbling under his breath, talking shit about me in front of my son!!! I almost said something, but because my son was there, we just looked at each other and shook our heads. This is my problem with this particular location is lack of customer service & training. Don't get me wrong the other guy was great as was the rest of the crew behind the counter. I'll continue to go to this location but if I ever see that guy in there, I'm turning around and walking out. There's no way I'm not giving my business to a store that has an employee that treats their customers like that. That guy needs to either go or some serious retraining. read more

Jersey Mike's consistently delivers fresh, high-quality sandwiches with generous portions and great flavor. The bread is soft, the meats and toppings taste fresh, and having the sandwiches made right in front of you adds to the experience. The staff is usually friendly, efficient, and willing to customize orders without any hassle. Whether you're grabbing a quick lunch or dinner, the food is satisfying and worth the price. I especially appreciate the clean restaurant and fast service. Overall, Jersey Mike's is a reliable spot for a delicious sub. read more

Things to improve soon would be for that location to get a friendly staff that dosnt make me feel bad for wanting a sandwich.

This location is trash. If you order online/ahead your order will most likely be wrong. Doordash? Same problem. Order in person. It may be correct as you are watching but they'll just slap the most minimal amount of contents onto your sandwich and throw it in a wrapper like there is a fire drill and send you on your way, but only after you pay twice as much as the sandwich is worth. Three strikes and you're out Jersey Mikes Bellevue. read more

What has happened to the Jersey Mikes location in Bellevue?! There is a gentleman (gentleman is actually being kind) who worked there tonight who acted like he was doing us a favor by preparing our sandwiches. This guy has served us before -- and is extraordinarily unpleasant to deal with. He has a lot of attitude and acts like he hates his job. You actually have to ask him to cut your sandwich, and he doesn't clean the knife afterward. So, on a previous visit to Jersey Mike's, our roast beef sandwich literally had the taste of tuna. The rest of the staff tonight was friendly and courteous, but this guy does not reflect well on Jersey Mikes' Bellevue location. If he hates this job so much, please do us all a favor and leave. Personally, we think he should be fired because his bad attitude (even when we're trying to be friendly) makes us feel unwelcome. read more

Great service and the people are always friendly. The vibe is your standard Jersey Mike's vibe, but the friendliness of the people makes it worth the 11 mile drive from my house (I live in a rural area). The sandwiches are always good, and they've even let me in on an off menu sandwich that I really like. If you're in the mood for a good, quick sub sandwich. You can't go wrong. read more

worst customer service I've ever experienced there was a tall black male working the counter and he took nearly 5 minutes to say anything to me as I'm just standing there waiting to order. once he finally approached me he said "what you want" then mumbled the rest of the time I could barely even understand what he was saying very rude and poor service I wish he was wearing a name tag so I could name the employee. read more

Don't bother using the app, I showed up 10 minutes after the order was scheduled to be ready, I was told they were just starting to make my order, and then proceeded to start making walk in customers orders before mine. VERY RUDE STAFF! read more

I love the sandwiches from this place - been going there for years. But I will confess, I've had issues with their customer service in putting the sandwich together per my instructions, even when I'm right there directing the sandwich maker. Management needs to drill them in listening to what the customer is saying! read more

I placed an order for subs for our school soccer team, and everything about the order was perfect. Perfect! The assistant mgr who took the order, Nikki, was fabulous. When I arrived to pick up the boxes of sandwiches, everything was just as ordered, thanks to Nikki and Don. What we asked to be on the side (mustard, mayo) was in fact on the side. The sandwiches were separated into the 3 types I ordered, and each one labeled as to white or wheat bread. Fresh and delicious. The boys all loved them, and I would highly recommend this store for accuracy, quality, and capable management. I should add that my order was for first thing Monday morning after they'd been closed on Sunday, so bonus points for getting in there early and getting our order together for us! read more

About a month ago i showed up at this location to pick up an Uber eats order that never came. They were closed early due to running out of bread. I wanted to see if they would make me a sandwich still and I use bread at home. I knocked and a girl yelled "we are closed." I showed my phone and said i wanted to talk and again she yelled at me, this time gesturing like she wanted to fight, " WE ARE CLOSED!". Consider visiting another location. The people who work here are nice when the manager is in. Otherwise, not so pleasant. Girls name in question is Brittany. Short, braids, white, ghetto. Manager: want to talk about it? I have witnesses. Consider who you hire more carefully. read more

Multiple times at this location with incorrect orders, tiny portions (bowl that was a handful of lettuce one piece of cheese and two small slivers of salami), missing items, low quality. DO NOT order from this location. Obviously staffed by uncaring thoughtless morons. Refuse to fix issues. Won't answer phone for complaints. Done giving these jerks second third and fourth chances. read more

Overall poor and lazy attitude. Gloves were not changed between meat and vegetarian orders. Glass damage at front counter and overall poor hygiene practices. read more

Staff was really nice. I had an order of 6 subs and they only labeled one of them. Not a big deal only these subs are for clients so I hate to open them. Next time I will have to place individual orders. Also I was missing 1 Pepsi and a bag of chips. They were busy though so I understand mistakes happen. Subs were good quality. read more

The staff in this location is top notch. This location is always pretty busy, but the staff is courteous, friendly, and helpful. There is a woman who is usually there when we go in to pick up, I assume she's the manager as she's always running the show, keeping things going with a good attitude despite the heavy volume of online and in store orders. Having worked in food service I understand it'a not always easy and can often get stressful when volumes are high and waits are longer than expected, but this staff is killing it. It's come to be a rarity in the fast food service industry that you come across such great customer service. Please be courteous to them and give them grace as they are working as hard as they can. read more

20 minutes. Twenty. Minutes. That's how long it took those dopes to make ONE COLD SANDWICH!!! That's ridiculous. It was a Saturday afternoon and you had four people working behind the counter. Only one dude making sandwiches for the 10+ people waiting in line. I hoped this location had their stuff figured out after the remodel but they clearly don't have a clue. Won't be returning. read more

I will not be going back to this Jersey Mike's. (7114 US 70S Unit 113 Nashville, TN 37221) The 4 employees that were working there were out of control. Like children. Horse play, hitting each other, loud...it is hard to explain but it was bad. The woman infront of me said something to them (asked them to calm down) when she was checking out. As soon as she got out the door they were talking about her, making fun of her, etc... One of them threw my tortilla from the kitchen (a good distance) It did land on the counter but it was done with bad energy. Also, the employee who was making my wrap obviously had not been trained properly. He didn't know how to construct the wrap. Also, the entire place looked very unkept/messy. I am STRONGLY suggesting new & better management. If not, this place is going to tank in no time! read more

I have had more trouble using their app. That just may be me. The last thing I got yesterday did not have fresh good bread. That's really one of the things that always made jersey Mike's a step above. Or a cut above. I'm sure I will go back, but was a little disappointed on this visit. read more

Fast & delicious & never make any mistakes on our orders. The online preorder system actually works!!! And the employees are always courteous & efficient. Loyalty points system actually works & I feel rewarded with freebies, with things I actually want (unlike some random free lipstick or coupons). Thanks, Mikes, for being my reliable local sammie shop! read more

Nothing's changed here after they remodeled and reopened. I don't know if Jersey Mike changed their bread recipe or it's just the stupid motherfuckers at the one here don't know how to bake? Their bread used to be the best of the sub sandwich places. Now it's the worst. Not just the white, tried the rosemary parm one today. It's barely tan, super soft on the outside and has no bite at all. At $15 your sandwich shouldn't suck! read more

Jersey Mike's Subs - Pretty self explanatory - Fast Food Near Me - Nashville, Tennessee

Can't get enough!! Love the food, love the people. Sam and Geo are the best. Definitely worth it

This has to be the worst franchise location in America. They don't answer the phone, they don't do delivery, and you're made to feel as though it's an imposition when you have to walk in and place an order. I intentionally drive another 15 minutes to Brentwood because this place sucks so bad. read more

Poor customer service. Sandwich maker was mad at me because she wanted to go home. Short lady with a mullet dark black hairstyle with a pony tail and chains on was just so rude. I remember a year ago the customer service was nice but for the price of these subs I expected better. Will stay away from this place from now on. read more

This location has been getting worse and worse. I keep saying I won't go back but decide to give them another try. This time the bread is under cooked and the ingredients are not fresh at all. The worse part about it they don't care and show no signs of improvement. read more

Swing and a miss. #1) Waited about 20 minutes for my Philly to be made in the back after I paid for it. #2) A guy on the line had a massive, unkept scraggly beard, likely getting hairs in people's food. #3) I felt like I was an inconvenience visiting this location. The food was good though! read more

The customer service here was terrible. There was no line but it took them 20 mins to make 2 cold subs. The employees were playing around the whole time...some even on their phones. One of the employees even looked at me and said my order was gross. I was shocked. I will never go back. read more

Re-opened recently apparently under new ownership. Staff are not friendly. The place was dirty, floor with spilled drinks, tables not cleaned. The slicer was disgusting. Asked to speak to a manager each person in turn said it was someone else or ignored me. Last person said they had no manager of the 4 staff present. They just don't care, so we don't care to go back to what used to be our go to to Sub Sandwich shop. We heard this new owner bought multiple locations in Nashville. They have problems. read more

Hand-cut deli meats, fresh veggies and a few condiments make great sandwiches. Super Sub. Check out the daily specials. $8 for big sandwich, chips and drink. read more

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I love Jersey Mike's!!! The deli meats and cheese are fresh sliced per order, the cheese steaks are also cooked when ordered! I love the quality ingredients they use and they really give generous amounts. Then load the veggie toppings on too. I like to order ahead on the app so things are even quicker, but even placing your order in the restaurant is fast. read more

Had a great experience the last time, but this time I ordered another Reuben and there was hardly any meat on it AND 75% of the meat that was there was cartilage/gristle and so hard I could hardly chew it and had to spit it out!! I left starving....not worth $8+ at all....I won't be back!! Super disappointed!! read more

About a month ago i showed up at this location to pick up an Uber eats order that never came. They were closed early due to running out of bread. I wanted to see if they would make me a sandwich still and I use bread at home. I knocked and a girl yelled "we are closed." I showed my phone and said i wanted to talk and again she yelled at me, this time gesturing like she wanted to fight, " WE ARE CLOSED!". Consider visiting another location. The people who work here are nice when the manager is in. Otherwise, not so pleasant. Girls name in question is Brittany. Short, braids, white, ghetto. Manager: want to talk about it? I have witnesses. Consider who you hire more carefully. read more

I've been going to this location for nearly a decade. They are always friendly, the food is great, lots of options and the go to in Nashville for subs! They even said happy birthday to me when i came in with a birthday coupon ;) :) A+++ read more

000000 STARS I don't ever do reviews BUT THIS ONE HERE!!!!! I won't ever come back to this location I asked for a philly 30 min before closing BUT after I asked if grill was clean and was told no but to come home and the brick was that is used to clean the grill with was in my sandwich. The team manager owner was really nonchalant about it. And don't care about heathy concerns read more

Jersey Mike's Subs - Fast Food Near Me - Nashville, Tennessee

My new favorite sandwich place! Because of this Jersey Mike's, I no longer go to Subway. When you come in you're greeted by the friendly staff immediately. All questions are answered patiently and recommendations are given if needed. Once your order is taken, they get right to work, quickly making up your sandwich by getting bread, slicing the meat and cheese right in front of you and getting your "fixin's". Their menu has hot and cold sandwiches and although the selection of veggies is not large, you'll find that you don't miss all the extras when you take a bite into the scrumptiousliciousness. I always get mine done "Mike's way" and then at the end of the line you can choose drink, chips, and/or cookies. You know the normal combo type stuff. I haven't visited other locations yet but this one in Bellevue is well staffed, clean, and inviting. I haven't come out disappointed and I am a picky sandwich eater! read more

Garbage customer service. There's a girl with an ultra short ponytail and dark hair who has been a total b*tch every time I've gone in there. read more

Love the philly cheese and it tastes good. The customer service is not, however. Don't come in to feel welcomed or acknowledged. I was stared at and I had to imitate the welcome. I was then stared at again. I asked "will you be taking care of me?" Another guy came over and said "I will start you." I started to order and under his breathe he said "neither of us will take care of you." Is that a joke? If so, not funny. I ordered and then he said another "joke" under his breath and I said, "what was that?" He didn't repeat and said it was just a joke. He then slammed my cup down on the counter. Very disappointed in the customer service today. It was not a welcoming or enjoyable experience. read more

Love this place! Wonderful staff. They really personalize your visits here and that isn't too common with big franchises. They know my order as soon as I walk in! read more

Service at this location really stinks. If you're not one of their pals you don't even get EYE contact. I came in today for my birthday free sandwich. Now I really don't expect a Happy Birthday from the staff but I do expect some recognition that I'm a human being frequenting a business. I left a tip and still got no acknowledgement from the staff. The girl at the cash register simply took my coupon, scanned it, gave me a cup and walked away. Never said a word to me. Pretty much made up my mind at this point not to return here. Its close by and convenient for an on the way home stop but why should I frequent a business that doesn't appreciate my patronage? It's an OK sandwich that I can get at a dozen other places. read more

This is the craziest experience at a fast food establishment I've ever had. We walked in well over an hour before closing, and there was one employee (wearing AirPods) standing outside the door as if to warn customers that they are about to have a bad time. We walk in, and an employee immediately asks if they want a hot or cold sub. No one was behind the counter and it looked like they put up all the ingredients. We kept waiting, while there employees literally did nothing but stand around while they were yelling for another employee to come make the subs we hadn't yet had the chance to order. We stood there for 3 minutes, not being acknowledged. We decide to just leave, and the AirPod wearing employee says that "he's on his way" and we just say "it's okay" and walk to the car. From our car we see a very large man emerging from his vehicle, smoking a vape pen, walking in to make the subs we never ordered. Why was he in his car? What were the other employees doing? Honestly dumbfounded. read more

Sometimes you just crave a cold cut. Jersey Mikes is the place for a great one. Definitely my favorite spot for a sub. This particular location is great because though they are steady, they are never too busy to where it's inconvenient. The guys prepping the subs all had gloves on. The work area seemed clean and service was quick. I usually get the club but today I went for the Italian and I'm glad I did as I think I found a new favorite. I've had the hot subs before and though they are edible, I'd rather go somewhere else that. As fas as cold subs go I almost always resort to Jersey Mikes. read more