I honestly do not understand where some of the negative reviews are coming from because every experience I have had at this location has been great. Every single person I have interacted with here has been polite friendly and genuinely attentive. I usually order online and pick up in store so I am physically going in most of the time and the service is always consistent. On the occasions when I order through DoorDash they still get everything right and actually listen to special requests like extra cheese which matters to me. I truly love Jersey Mike's as a brand and this location in particular has never let me down. I also want to give a special shout out to Nate who has helped me multiple times now. He is incredibly sweet attentive and has such a strong work ethic which really stands out. This is genuinely a great location with a great team and I will absolutely keep coming back. Love you all!! read more

I don't get why they get such bad reviews, their food is good and their service is good here. The food is consistent and just as you'd expect, whether you're ordering inside and having them build a sandwich in front of you or if you're just swinging by for a pickup by ordering ahead online. I usually go here on my lunch and used to always order inside, but have recently switched to using the app so I could just make it a quick pick up and leave during my break. Either method I've noticed my food comes out consistently and I've had no issues so far. The service has always been good, in my experience. I even come during the lunch rush and the workers are still serving up smiles and treating everyone with respect and making things super easy. Ambiance is as you'd expect from a Jersey Mike's - it gets pretty loud because people have to talk loudly to order and the workers need to accurately capture requests, but that's a given. There's tables inside and a full self service drink station. It's got everything you need. The parking lot is shared with the plaza and it can get busy during lunch rush, so be warned, but I've never had a single issue with parking after coming here for months. Overall, good food, good service, decent prices, would recommend. read more

Jersey Mike's Subs - Inside - Delis Near Me - Newport Beach, California

This is the second location of Jersey Mike's that I have visited. It is conveniently located on Bison Avenue in Newport Beach near Fashion Island. I ordered the BLT sandwich which tasted very flavorful. However, I did not enjoy their unsweetened black tea as much as the Irvine location. The service is quick but not as friendly as the other location I go to. The decor inside is nice. read more

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On 5/29/26 my husband and I ordered sandwiches for dinner. My sandwich was a #7 with mayo and he had a #5 which did not include turkey or mayo. I ate mine at around 7pm and by 11pm I had food poisoning. I had stomach pain, vomiting, and diarrhea. I called the store the next morning when they opened and spoke to the general manager, Carlos. His reaction was that or "No one else has reported anything" to which I said "Well, I am your first one then." He then informed me that there was certain protocol that was new, needed to be followed. He took my name and number after I asked if he wanted it. Then he said that someone would be getting back to me. That was Saturday morning. I did not hear from anyone so on Monday morning I called and spoke to him again. He said he just talked to the district manager, Kyle Hogget (not sure if the last name is spelled that way) and that Kyle would be calling me back. It is now Thursday and no one has called me back yet. I think it is poor customer service to treat someone this way and to say they will be reaching out and then to not reach out. I would also like to add that I had not had lunch this day and this was the only thing that I ate that others did not eat. It was either the turkey or the mayo that got me sick. It would be nice if the establishment would take this more seriously. read more

Service was good. I just don't think JM meats are very good.,They remind me of the turkey based meats at Subway., So little flavor. Italian meats like cappacola and prosciutto should be flavorful. So much is made of them cutting the meats when you order , but the real question is, who makes the meat? Also, I think 8" subs are kind of small for $12. Jimmy John's has a very good double meat Italian for $10 w/ hot peppers. Order the #7. read more

Really enjoy their sandwiches. However I used DoorDash and this is how they delivered it. Nothing like having an Italian sub sitting in the hot sun on top of a garbage can where people throw their dog poop in. Gave 5 stars because of sandwiches I've had in the past. read more

Jersey Mike's Subs - This was where the DoorDash driver dropped off my sandwich - Delis Near Me - Newport Beach, California

Great service and great food. Clean environment with friendly people working. I will definitely be back!

I have planned an order twice to this location on the website and both times my order had been taken by someone else or not made. There is a red head lady who I told this to and she could careless also some girl that's by the cash register that told me to allow time for my food to be made but turns around to the girl with the red hair that she couldn't find my ticket. I definitely won't be going back. read more

Usually the roast beef is rare and super good and sometimes it's not.ove it when it's more on the rare side. Bread is delicious

This is our local Jersey Mike's and we come to eat lunch regularly. We ordered a giant club supreme but the amount of meat was lacking. Maybe 4 pieces. It was so obvious that we went back and told them. There didn't appear to be a manager. The person that didn't make the sandwich and without even looking said that that's how is has always been...and he's been there for 8 years. We calmly took our sandwiches and said we will not be returning. He said do that. This place needs a manager onsite or some quality control on how to resolve issues. read more

Jersey Mike's Subs - Delis Near Me - Newport Beach, California

Jersey Mikes is not so bad. Stopped here for grub yesterday for lunch. I got the Turkey sub sandwich with everything on it. I thought it taste good and all. Not expensive at all. You get more selective of a sandwich than Subway. Nice service and good spot. Id visit this location again. read more

I came here on a tight time schedule on my lunch break from work. I placed an order for a sandwich, and when I went to pay for my sandwich, I was informed that they do not accept $100 bills. my sandwich was already made, yet I was turned away anyways. Nowhere, as far as I could tell, does it state that they do not accept $100 bills. I couldn't go elsewhere as I had run out of time at lunch, so I was pretty much screwed and was unable to eat all day. Absolutely terrible. The worst experience I have ever had with jersey mikes. They should be embarrassed that they do not accept $100 bills in one of the most affluent cities in the United States, Newport Beach, Ca. The corporate office will be contacted. read more

food tastes great but check your sandwich before you leave. the only reason I order the Cali is for the bacon and for some reason there wasn't any. the other sandwich ordered was a cheese steak sandwich but got chicken cheese steak instead. the sandwiches were still great, but disappointed to not get what we ordered read more

This Jersey Mikes has great customer service. It is the best location by far in my opinion. Rodger was very kind and helpful. I'll definitely be coming back. The sandwich was delicious. read more

My office of five go here every Friday. Well, after three of us got food poisoning, we stopped going. They need to improve food safety

Jersey Mike''s is a grade above Subway and evens at a playing field with Firehouse Subs or Jimmy Johns. There's an array of cold and hot subs and it's a pretty good value for what you pay. Well, I ordered the #8 ($9.05) on rosemary parmesan bread. #8 is the club sub which has provolone, applewood smoked bacon, ham, turkey and mayo. It's served Mike's Way which just means that the veggies include onions, lettuce, tomato, vinegar, oil, oregano and salt. When I unwrapped my sandwich to eat, I could already see the oil leaking through the packaging. Upon initial bites, I discovered that my bread was completely drenched in oil; I ate the top of one of the halves, but decided to chuck the other half because the bread was incredibly soggy. Lesson learned for next time: ask for a little less oil. And maybe eat it on the spot. If you order it Mike's way, definitely keep this in mind. read more

Jersey Mike's Subs - #8 club sub: provolone, applewood smoked bacon, ham, turkey + mike's way with onions, lettuce, tomato, vinegar, oil, oregano and salt = $9 - Delis Near Me - Newport Beach, California

Dependable and hearty sandwiches. Got the Giant #8 Club Sub which has Turkey, ham, bacon and cheese. It was a little bland for me, I should have ordered pepperoncinis. But a good solid sandwich and big enough for two meals or one super hungry person. read more

Jersey Mike's Subs - Giant 12" sub! Ham, Turkey, Swiss, BACON and all the fixings! - Delis Near Me - Newport Beach, California

I like Jersey Mike's in general, but this location just hits the mark and then some every single time I've been here. The staff is so friendly and the food is made to perfection every time. Place is always clean and organized too. The guy who seems to be in charge is always greeting everyone who comes in and the staff follows his lead. He really seems to care and runs his crew like how I'd want my boss to. Friendly and joking, but professional. Couldn't ask for more and I'll continue to come to this spot every time I'm in the area. Thank you to all the crew! read more

The staff here is so friendly and helpful! This is the best location by far in my opinion. Food is always good, service is fast and the location is convenient. Deff my go to when in the area read more

This Jersey Mikes has a friendly staff and great energy, greeting everyone who walks in. The ingredients are always fresh and the line moves quickly. The only fast food spot that I routinely frequent. read more

I went into mikes on Saturday 5/10 at around 5 pm. Very rude people at counter, the male person was mumbling could not understand what he was saying. I ordered wheat bread and he mumbles they do not have wheat bread and then tells me white is just as good ,I said no and he then he pulls out a dried wheat loaf from under the counter and tells me it is a day old, is that okay. I will never go back. What a joke. read more

Came in earlier to get a tuna sandwich. The girl making my sub was super friendly and even remembered my order from the last time I ordered it, which took me by surprise. Always welcoming energy in this store! I feel bad going to other jersey mikes locations. Like I'm cheating on these guys. Goes to show how much good customer and employee connections call for reoccurring business! Love this store! read more

Jersey Mikes has been my favorite sandwich chain for years! Consistently fresh and delicious! This store has the best staff! Always friendly despite how busy they are. The #13 Mikes way is always a winner but you can't go wrong with the Philly Cheesesteak (double meat, double cheese) either! Not the cheapest sammy, but you get what you pay for! Want a cheap sammy? Go to Subway. Want a good sammy? Jersey Mikes all day!! read more

Ross at this location is excellent at what he does, good portions on the sandwich, great energy, and a pleasure to talk to. Great service overall, the location is clean and quick. read more

There was a hair in my sandwich toward the end... I threw the other half of a giant away because ew read more

Jersey Mike's Subs - A hair in my sandwich - Delis Near Me - Newport Beach, California

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I am a Vietnam War Combat Veteran, having spent 19 months there between July of 1964 to February 1966. Yesterday (7/7/2025) I visited the Jersey Mike's on Bison Street in the Bluffs Shopping Center in Newport Beach, CA. On reaching the cashier to pay for my sub, I asked for the veteran's discount. I have been a customer at this location for many years. I have always been given the veterans discount when asking for it. I had on a ballcap with a Seabee Combat Warfare Badge. It was relatively apparent that I was/am a veteran. The cashier asked me for a "veterans identification for proof that I am a veteran". I explained that veterans don't carry "proof of identification that we are veterans". Another cashier came to the register and asked me if I'd "like to talk to the manager"? There were numerous people standing around the area. Their questions to me were insulting and embarrassing. I told her "no" and walked out. I will NEVER return to this franchise store again. BTW, I'm 82 years old. read more

I'm not a huge fan of their sandwiches. The tuna has too much mayo and cannot be made without and their chicken is horrible. Not really any vegetarian options but my husband does like their big kahuna cheese steak. Service was fine, it does take awhile so call in your order if you are in a rush. Not a place I would seek out, but my husband enjoys it. read more

Jersey Mike's Subs - Delis Near Me - Newport Beach, California

My favorite Jersey Mike's location. Super clean and very friendly staff... esp. Aaron who greets customers with a warm welcome and big smile! read more

Food was fine but the Halloween dress today was a bit inappropriate. The guy making my sandwich had fake blood as part of his costume. Kinda gross to have someone making your sandwich looking like that. Maybe a little more food prep appropriate attire next year. read more

Generally, this location is great and the staff is friendly. However, today I placed an order on the app 30 minutes prior for pick up and one of my sandwiches was missing a main meat ingredient. Was too far to drive back again to reorder it during rush lunch hour. On another note -- I just saw on Yelp that this location had Ten (10) recent Health violations as of February 21, 2024 and status is re-inspection. Yuck!! Wish I would have seen this before I went there today! read more

The customer service is great at this location, I really like how they go to all the way to help customers and make sure they have a great experience there. I really like the staff and the people they have working at this location they make it really enjoyable, so you wanna keep coming back time and time again! I should be enough read more

Went there for a quick lunch on my break. Service was fast and friendly. I got the #10 tuna sandwich. The regular size is more than enough and decently priced for how much you get. Ingredients are all fresh tasting and seem like they're made on-site and same day. This parking lot can get pretty busy during lunchtime with a lot of offices near by. read more

Jersey Mike's Subs - Delis Near Me - Newport Beach, California

Tasty sandwiches BUT the last four times I have come here they have been out of the Italian style bread. It's gone from mildly annoying to where it's debatable whether or not I'm going to return here ever again. Here's a concept: If you run out of the same style bread halfway through the day consistently, um, MAKE MORE! read more

We went into Jersey Mike's to get a couple sandwiches to go. It was beyond bad. We ordered two sandwiches and neither were correct. One was a hot chicken sandwich and the other was basic turkey sandwich. The hot sandwich order was never started until we reminded the staff of the order after waiting for 15 minutes - then they lied and said they were cooking it. We could see the grill was empty. Finally, after another 10 minutes, we supposedly got our order. Problem was - it wasn't chicken and instead we got a roast beef sandwich. My basic turkey I requested oil and vinegar but they loaded it with vinegar and it was soaked and awful. When we called the store for a refund and to make them aware of the problem, we spoke with Angela who was extremely rude, accused me of racism (because I said anyone here knows how to apply oil and vinegar :)) and told me we cannot obtain a refund without coming back into the store. Needless to say, we were disgusted with the service, food and treatment. Never going to a Jersey Mike's again. And I will fight this through American Express. Not a fan and strongly recommend not going here - if this is the response of the staff to a dissatisfied customer. Jeez - it is a couple sandwiches :) read more

Excellent Service. I went in on a sunday night and the two boys were working hard in the heat without air conditioning. Both were polite and in good spirits. The food quality was better than my local shop. read more

Jersey Mike's Subs - Delis Near Me - Newport Beach, California

3 star?? Really? These guys are great top to bottom. Great staff and service. Generous meat quantities. Good value. Always fresh. read more

I'm so disappointed with how this location acted today. My son has MAJOR food allergies and the employees didn't care. I've come in the past and they have always been great, but today they didn't listen to anything that was said. He's allergic to Mayo and they proceeded to put Mayo on the sandwich, my husband asked them to clean the slicer and they proceeded not to clean the slicer. After seeing this we refused to buy the sandwich and walked out. We would come in weekly and now I will not be coming in, and I definitely will let others know that have allergies to stay away. read more

This jersey Mike's location is probably the best one I've ever been to the bread is always soft and fresh. The meat is always cut in front of you in the lettuce is always fresh and crisp. Great service clean location and easy to park. read more

When there's a Jersey Mike's in the area, you can rest assured that you're going to get quality subs unlike their $5 foot long competitors. ;) If you're tech-savvy, download the Retail Therapy app in order to take advantage of their deals. At the time of this writing, I got a 6-inch sub for free with the purchase of another 6-inch sub. That's some good savings! Now I will admit that the subs here can be pretty pricey, but they're definitely justified. I was craving a Philly cheesesteak and knew that I had to have one from Jersey Mike's because there wasn't anyone else in the area that I could trust with making this beloved sandwich. The shop can get pretty busy even if it isn't lunch hour and if you're not ordering a cold sub then it will take a few minutes to cook up your meat. The upside is that they are always super hot, which I love. Overall, I have always enjoyed Jersey Mike's and would definitely recommend it for those looking for; well, A SUB ABOVE! (13/100--2019) read more

My go to sandwich place. Turkey and provolone is delicious. Mikes way with jalapeños and pickles . Very fast and friendly! The bacon is great too! read more