Ordered a pizza online for this Wheeling location. Arrived at time specified and it was closed. Note on door said closed until further notice. read more

I had a horrible experience at a Jets In Wheeling Illinois the other day. I'm a vegetarian and asked for a slice of cheese pizza. When I received the slice it had pepperoni on it. When I walked back in and mentioned the issue to a staff member he was quick to pass it off to another without saying a word. I spoke to a Larissa who claimed to be a manager. She was rude, unapologetic, and turned and walked away in mid conversation. During my brief conversation Larissa she mentioned the reason for the mix up was because they make multiple pizza types on one pizza for slices because weekends are slow. As a restuarant manager for 10 years, I've never know the weekends to be slow and I find that hard to believe. I then stated that as a vegetarian it would have been good to know about the meat on half of the pizza because it would have changed my order. Not to mention the red flags this practice raises for possible cross contamination and allergy concerns. Even though I had bitten into and swallowed a bite pepperoni pizza as a vegetarian the worst part was how I was treated. The manager Larissa was rude, disrespectful, and extremely unprofessional. read more

Jets is great if you haven't eaten in 72 hours, are locked away in a storage locker with no ride, no service on your cell and you happen to find a land line that will only dial this place. Their ideas are appealing, but they really do need to work on their execution and price points. read more

This review has nothing to do with the food. We ordered at 5:20 this evening. It's 7:03 right now. No pizza. We got a confirmation email after we ordered it that it would be here at 6:10. We have called 5 times. This "manager" has even saying the driver has been out delivering our food for the past 45 minutes apparently. The manager is the laziest and most unhelpful human ever. Why are we calling your business multiple times? You should be calling us. Furthermore, she was completely unapologetic about the whole ordeal. DO NOT ORDER FROM HERE. read more

A friend,who travels a lot to Detroit, told me about Jet's. Living in Chicago, I wasn't expecting much, but it was quite a surprise. The pizza is very similar to Pizza Hut, but I found their '8 Corner' Pizza really good, but very greasy. The crust on it was tasty and crunchy. Overall, I would order from Jet's again. They are carry-out or delivery only. read more

Horrible service and the person over the phone was extremely rude. Delivery was 45 minutes late and upon arriving we did not receive what was ordered. Called the location for credit and the person was extremely rude because they were busy (said something was incorrect in their "system") but beyond that mentioned that they cannot send another delivery for next 2 hours.. ended up canceling the order. read more

The best pizza I ever had, across the country! I love how buttery and crunchy the bottom is and how thick the crust is. You can also flavorize the crust for free! My favorite is cajun. To the reviewers here who complained about how the toppings were frozen, I know for a fact that they make dough out of scratch every day and that they get boxes of produce, where the employee would choose which veggies are good to use for the pizzas. The first time I tried their pizza, it was amazing. Burst of flavors and textures in my mouth! read more

This review is not about the food ,I love their food but for neglect by employee's I ordered online and picked it up after 45 mins the employee seemed surprised that I'm picking up an online order (red flag) so I get home and my kid started eating the pizza and I noticed it was only a cheese pizza when I ordered a jets 10 pizza ( see pictures posted) I called and asked why they told me that they will give me an in house credit for my next pizza but I didn't want that so I asked if they can just deliver it I live close by , she stated that it will take an 1hr or 1 1/2 hrs to deliver it ( really ) and let me make it clear I didn't want anything for free I just want what I paid for that's all I ask nothing more . Not an extra in house credit plus the correct pizza - LESSON ALWAYS check your order before you leave and yes they didn't deliver the pizza I actually needed to stop eating dinner and drive back to get the right pizza ( though it wasn't that far) read more

Jet's Pizza - Jets 10 pizza ??? - Pizza Near Me - Wheeling, Illinois

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I wasn't impressed with this place. All my food was cold and delivered to the wrong room. Person on the phone seemed to act as though he didn't care so never again. Ever. read more

I'm a fan of our local Jet's. This is not it. The Jet's 10 Pizza from this location seemed a little off some how. A little fewer of each ingredient, the sausage all fell off when you picked up the pizza. Still OK but annoying. read more

I work very close to Jet's Pizza and I do order their lunch specials often because the price is reasonable. But I won't be ordering from them anymore after what I witnessed today. I saw a female employee in a red shirt with an apron in the back of the building smoking and kneading dough with her bare hands!!! I don't think this is sanitary and is quite disgusting and disturbing. Jet's Pizza, you just lost a customer. If this is a manager or the owner reading this, please reply and I'd be happy to send you my email. read more

While the pizza itself is as good as any Jet's, but I'm pretty sure my order was mistaken, I was given a medium sized when I ordered large. Always double check your pizza before you leave the shop!!! I don't think I will be returning to this Jet's. read more

Honestly i don't see how people can lie to themselves, i will make this short and sweet. This is bad quality pizza,the portions for about $ 4 dollars is way to small i mean i can go to pizano's down the street for the same price and enjoy a way better homemade pizza( a whole pizza). This pizza is total garbage, run down cheese, burnt toppings, just would rather not have people come to jet's pizza. The only good thing about this establishment was the lady at the counter she was very nice. read more

We ordered original jets bread, a small pizza, and cinnamon sticks. Everything came promptly. The order, however, wasn't right. While it tastes delicious and we still enjoyed our food, they added onions and chicken to our pizza. The cinnamon sticks were a little chewy, I'd skip these next time. read more

Jets pizza is a chain and in general is pretty darn good for Sicilian - style pizza (not true Chicago deep dish). I ordered delivery from this location 3 times and it has been burnt each time. Last time I ordered "turbo crust" and it appeared they forgot until after it was cooked as there was an abundance of garlic/Romano globs sitting on top of the the za. Yuck. This time I called about the burnt pie and the manager told me he had no control over the ovens and didn't even apologize... Wow. If you like Jets pizza in general order from a different location. This place is garbage. Much better choice in the area but different style is Nino's. read more

Previously, I've had good experiences with this location. Unfortunately today will have to be the last. First, Jet's Pizza is overpriced. 4 pieces of pizza for $13.95 without tax. You can probably get 3 whole pizzas from a local competitor (with better service and quality) for that price. We had to ask the girl upfront if she got our order right (who seemed unsure if we were speaking the same language). Second, we ordered via Web and they still got our order wrong. How clearer can an order be than from the web? Can you imagine ordering over the phone? Third, terrible customer service. You can wait at the front counter for about 5 minutes until someone acknowledges your existance. Sounds about they care about their business with the lack of attention at the front counter. I will definitely take my money and business elsewhere. It's a shame that someplace that I had once recommended to people is now a place I will let people know to avoid. read more

We love Jet's pan pizza, and especially the "8 corner" pizza (which is actually two square pizzas served side-by-side, so you do get 8 true corner slices). The crust is beautifully raised and baked so that it's very crispy on the outside and softer on the inside. It's a lot of food so not surprisingly costs more than a crummy Papa John's or other bargain pizza. 15 years ordering pizza here and we've never had a bad one; the prep and bake is very consistent (although we don't order a lot of different types, to be frank). We always order by phone and pick-up and it's generally quick and efficient. I try to arrive before the stated pick-up time so the pizza will be really hot (and not waiting in the hot-box). The staff will give you a menu with coupons on the back for future orders. read more

I love the salads at this place and my wife loves their gluten free pizza and it's moderately priced but the real winners at this place are the employees. This place sees a lot of traffic and mistakes are made here but every time I've had a problem those guys get it fixed and fast. Big fan of them and appreciative of their efforts to keep my pregnant wife happy! Thank you!!!! read more

They couldn't deliver my food because the computers are down. Its a pizza joint, take the address send the bill i pay cash whats so hard. Have people become this lazy. First time customer very disappointed. read more

The square pizza is amazing!! I've tried the bbq pizza and usually get pepperoni and i love it! It's heavy but its worth it

The buffalo chicken pizza is delicious. Love the turbo crust. My kids love Jets too. They aren't a huge fan of Lou's so this is pizza we can all agree on. I may even prefer to Lou's. Give it try! read more

The service was great, it was quick and the store manager Josh Kohl was very polite and helping. He made sure I got my order right on time. I had a very nice experience. I would recommend for god quality pizza and quick service. read more

Pizza is good, salads suck. Ordered a Ceaser salad with no beets and got 1 olive, 2 tomatoes no feta cheese and 2 pepperoncinis and paid almost 8 dollars including tax. Salad I received was nothing like the pictures on line. Poor Marketing! read more

We always get the same thing, and it's always delicious. I love the thin crust, and the sauce. Prices are very reasonable. We discovered Jet's while on a trip to Michigan, and were happy when one opened near us. read more

$5 lunch special is good deal... greasy, cheap pizza. Sometimes that's what you crave right?

I have to admit for a Franchise Pizza place its my top pick now, The All meat pizza is awesome with the Butter crust! You wont be disappointed read more

I don't usually do surveys or reviews. I've been a long time customer and fan of Jets pizza for years! I've visited this particular location plenty of times. My last visit was the best I've ever experienced. From what it looked like inside the restaurant there was DEFINETLY new management. The gentleman that helped me was named Josh. I've never walked into any Food place and gotten so much attention paid to me and my appetite. KEEP UP THE GREAT WORK GUYS!!! read more

Love Jet's! Pizza is so delicious, there are always coupons. Staff is so nice. Love this place! The garlic dipping sauce is a must.

Best pizza out there. I LOVE the square deep dish, especially the corner pieces. Not too cheesy, but plenty, and a good amount of sauce. Haven't had the round pizza as much just because I like the square, but it's good too. Get the Turbo crust -it makes eating the crust so much more enjoyable. And you have to get the Jet Bread. Best thing on the planet. They have a homemade ranch you can get with it that is outstanding too. You can get bacon or pepperoni on the jet bread and it's good, but I think I like the original the best. Though sometimes I admit we get one cheese and one bacon. So good. it's all a good value too. Not crazy overpriced like most chicago pizza. read more

I had an 8-corner Hawaiian pizza with mushrooms added. I ended up having to pick the mushrooms off because they tasted weird. I'm pretty sure they were canned mushrooms, not fresh. Gross! For a $30 pizza, I would assume they could afford fresh ingredients. I love mushrooms and can never get enough of them, so having to pick them off of my pizza is the deciding factor: I will it be returning to jets for my pizza needs. Despite this, the pizza was delivered hot, correct, and in a timely manner. The girl who took my order was polite and professional. read more

Had a large gathering for Super Bowl and placed an order with Jet's for pizza and wings. Everything was delivered hot and perfectly cooked. We love the crispy crust on the deep dish pizza -- so unique in this area. The pepperoni is great but our favorite by far is the BBQ Chicken pizza - the kids ask for it every chance they get! Staff seemed busy but the order was right on and the delivery guy was polite and prompt. We will be back for more! read more

This place is all right. The pizza is very reminiscent of Little Cesars, especially the Detroit style deep dish. It isn't bad, and may be a bit better than usual Little Cesars, but it costs quite a bit more. Pizza was greasy, the jets bread was pretty good. Salad had wilted and very brown lettuce. This place was just okay, and with so many other pizza places available it just isn't worth the money. read more

The pizza was easy to order online tonight, but the delivery guy got lost. I tried to help him out even, walking down the block to find him and guide him toward our section of the complex. By the time he found us and we got our pizza, it was no longer hot. It must be a good pizza, it tasted ok lukewarm. But that's not what we ordered or paid for. So tonight was the first and last time. $30 got us a large lukewarm butter crust pizza with sausage, pepperoni and mushrooms. read more

Gave this place another chance tonight. They "forgot" to make my pizza. They suck. Period. Order at your own risk. The place used to be good, but must be under new management or something. Won't be around for much longer I'm assuming. read more

No idea how Jet's is getting bad reviews. Very good pizza at extremely reasonable prices. Plus deliveries are always prompt. Definitely recommended. read more

This place has horrible food and they rush you off the phone when your ordering, my wife and I split a cheese free pizza with mushrooms, green peppers, and onions, the mushrooms tasted like canned mushrooms, the green peppers and onions that were diced look like they came in a frozen bag from the grocery store, they don't cut up and use fresh toppings on their pizza, and their toppings were ice cold on the pizza, I don't know about you but I don't want raw onions on my pizza, I e-mailed corporate with my opinions and they never called me back to apologize or anything, much better pizza places this joke of a restaurant makes mcdonald's look like a steakhouse read more

One of my favorite pizza places in the area. The turbo crust is a must get on any pizza. Although they are know for deep dish, the ny stlye is my go to everytime! Friendly staff when i walk in the door and very clean waiting area. read more

working late one night, everybody sooooo hungry. even a couple of my patients were extra hungry. well in comes this delivery man for those two patients. so, i asked for a menu. everything looked and smelled so good. we ordered a special: pizza and hot wings. oooohh booyy!!! just scrumptious !! the pizza was damn good. thick, cut large like little individual boxes. perfect flavor. crust-crunchy outside, soft inside, buttery--oooohhh!!!!sooooonice!!! the hot wings were perfect. spicy enough, flavored so well--even the ranch sauce was good(i don't like ranch). jet--you guys got a customer for life!!! soooo good!!!!!! read more

Terrible pizza terrible store!!!!! Cold pizza!!! Next to no cheese on it and when we got our pizza there was a big thick hair in it and a half melted pen cap?!!?!?!?? Really wtf!!! Called and tried to talk to james the manager I could have gotten further with Forrest Gump!!!!! I will be calling corporate bc this is just nasty and not safe for anyone to eat!!! I hate to give a negative review and I am far from a picky person but this place needs to be shut down by the health department ASAP!!!!! Oooo ya also if you call them at 930 and try to order they will tell you too bad they say they close at 10 but they really close 9!!!! Don't waste your time and money there is a SAMs club down the street and even they have better pizza!!!!! read more

Jets Pizza has the best food around. Not only is the food amazing, but the staff is incredible! especially the driver Caitlin, and the manager. i will definitely be back since the service is so great. The food is to die for, if you havent been before. read more