Lazaro is great! He is knowledgeable, reliable & communicates well with the services you need. I've been his customer for years and he never disappoints. Thank you! read more

Honest service. They checked my oil levels, lights and tires and said it wasn't time yet for an oil check and sent me home. Makes sense, I don't drive as much now. Not only is this honest though, it also helps to cut down the amount of oil we dispose of. Very environmentally persistent. Hope to have an alternative vehicle one day, for now, comingto this place! read more

This is an ok location. But they've forgotten to reset my maintenance light at the last three visits. Also my last visit they didn't tighten up the oil cap all the way. read more

Horrible, horrible experience! I have taken my car to the Alhambra location got home parked my car and the next day noticed a 4ft wide puddle of oil. I took my vehicle back and was told something was broken it wasn't there fault they lied they never tighten the oil pan bolt, fast forward to my recent oil change I took it to the LA location and I had the same issue! I had to lift the car up and tighten the oil pan bolt. Fast forward to last week I decided ti do my own oil change and had so much trouble taking off the oil filter cap, it was extremely extremely stuck it took me 2 days to remove it and different ideas and tools, coke to find out my oils filter was never replaced in the last 3-4 oil changes I've taken it to jiffy lube yet they charge $100 dollars everytime. Here are some pics of how the oil filter cap ended up looking after removing it. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Alhambra, California

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There might have been a couple extra things they could have done but I can't think of too much actually. I was satisfied with the service!!! When they say 15 minutes they really mean it I got there at 3:54 and I was out by 4:09 p.m. They were quick and friendly and honest. I really appreciated the service today I normally go to my dealership but I got the message on my car that my oil service was due and I don't like to go beyond a few miles when that happens so I was near a Jiffy Lube but I decided I would try it out the Alhambra Jiffy Lube on Fremont Avenue is excellent. What's really cool as well as the great service is there is a woman working there as an oil change specialist I just think that's really cool. I would definitely use them again. I'm on a budget and while they didn't honor the actual coupon that I brought in because it was not for synthetic oil they did give me a discount coupon. I appreciate their fast efficient service. And great coffee in the waiting room to boot! read more

Jiffy Lube Oil Change - Just my reminder sticker lol - Auto Repair Near Me - Alhambra, California

Ask about labor fees. There was fast service, and amicable people. I don't like feeling like one was put over me and I felt a little like that from this experience. Labor fees not disclosed up front until after the work was done. My plan was for an oil change only, $29. Cabin filter exchange was advised and changed, I didn't ask for it to be checked, cross sold, $33. Labor fee $25, as much as the oil change. Fees were not reviewed at the end either. Went to another jiffy lube like three years ago and really don't remember the labor charge for an oil change. As a matter of fact, this is the first time I think I've paid a labor fee for an oil change. Kind of excessive when you take into consideration the work that was done. And they snuck in an 1.80 antifreeze fee as well, I have that at home. Kind of disappointing. I guess I paid for convenience. Review stays pretty much the same, only gripe is that the non-disclosure of fees was not addressed in the businesses reply to my review. Doesn't seem like this is a big issue, it is. For some people that extra $30 is gas money or food money. My review was for the consumer. It was an ok try in part of JL in replying, thanks. read more

Jiffy Lube Oil Change - Ask about labor fees. All fees not disclosed. Labor, recycling fee, and antifreeze fee. - Auto Repair Near Me - Alhambra, California

This is by far my favorite location for an oil change. Everyone here is always very knowledgeable, quick, and very friendly. They take their time to explain everything and I always feel at ease coming to this location. David was especially kind and helpful! read more

Jiffy Lube has always been the best place to go for oil changes and taking care of many of your car's needs! Their continued excellent service and care is why I always return to them! Jessica and the whole team at this particular Jiffy Lube in Alhambra have gone above and beyond for me and I am so grateful for their amazing help! I give them the highest rating possible! Thank you team Jiffy Lube! read more

Couldn't help me because of an issue out of their hands, but super communicative, quick and professional etc.

The young gentlemen that helped me was NICHOLAS M. Gave great customer service begin to end. Kept me updated all the way. Car drove smoother after the service. Thank you! read more

Went in on a Saturday at 3pm. No waiting time, I was in and out within 15 minutes. The staff is great here! Very helpful, super nice and accommodating. One of the young men cleaned my front window for me. Thanks for the help guys! read more

Very efficient drive up service. Accepts coupons without fuss. No upsale push, all done in your vehicle. Perfect. Editing to add that this was the fastest oil change I've ever experienced. read more

Had to change my oils this weekend and was free only on a Sunday. Typically I take my car to independent auto mechanic shops because I've had bad experiences at Jiffy Lune in the past. Looked up oil change on my trusty Yelp app and this came up. Had to get oil change done on a Sunday and this is the spot closest to me. Showed up and found out it's a drive thru oil change. Sat in my car, about 15 minutes later I got my oil changed, fluids topped, air on my tires, and windshield cleaned. I'm impressed. Going to return back this spot for future oil changes. This Jiffy Lube location is a winner! Tip: show the Yelp coupon to save $20. That's lunch for 2 people! You better get on it!!!! read more

I went for an oil change and it was my first time going there. It was fast and went very smoothly. I'll be going back.

Whoa! We got an oil change, new air filter, antifreeze, wiper fluid in less than 10 minutes! These people are awesome. They're friendly and efficient. You must try this location for your next car check up. read more

Jiffy Lube Oil Change - JiffyLube - Auto Repair Near Me - Alhambra, California

Been coming here for year, easy in and out, Best time to come 3:00/4:00 in the afternoons Usually no wait time, do check in for a special discount, they clean your windows Vacuum floors They let you know what your car needs or might need in the future, not pushy at all They also have a nice waiting area with cold water and hot coffee, Bathroom is clean, music and TV. Overall a nice easy and affordable oil change, They also change the cabin filter on my car the last time I was here read more

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Got a tire rotation at this location and immediately noticed that once I drove past 50mph my car would shake like crazy. I googled this and everything I read said it had to do with the tires. I brought the car back to see if they could fix the issue. They refused. All I wanted was for them to reinstall the tires. But they would not offer any help. Instead they claimed my tires were not balanced. I then brought my car to a mechanic. I explained the situation and the mechanic checked it out and said that Jiffy Lube has improperly put the tires on. Thanks Jiffy Lube, for wasting my time and money when all you simply had to do was what I requested. Btw, I spoke with two employees and one was the manager. Terrible customer service. DO NOT TRUST THEM FOR TIRE ROTATION! read more

Love the Jiffy Lube team! Fast ! Quick & Efficient! Even though we are dealing with covid the team made me feel safe keeping me in my vehicle while they took care of my SUV. read more

Don't bother going. They gaslight you into believing that you asked for a service that you didn't even asked for. I went to get an oil change and then they do extra stuff that they don't even tell me. They overcharge for an oil change as well because it's a "new car". Just go to Toyota or your local dealership, they save you so much more money. But it's quick! You don't want quick oil changes anyway because it means that your old oil might not even have drained out completely. Waste of time. read more

Great and fast service. Have been bringing my car here for 4 years now and they never disappoint!

Thank you all so much for your kindness! Even though I had just had an oil change at another Jiffy Lube, they assisted me promptly and heard my concerns in regard to a new ticking noise I was hearing. Appreciate them providing neighborly service and showing true customer first service. Will continue to come here in the future!! Thanks Jose and Ernesto!! Do not hesitate to come here!! read more

Brake lights went out came to replace. Great customer service. Fast and efficient. Thank you Jose

Update 5/2/2020 Came in for an oil change and they have a good drive through setup where you can stay in the car and the workers will come out to service your car. Everyone had masks and gloves and service was quick - 15/20 minutes out the door. Worker that helped me (didn't catch her name) was courteous and not pushy at all. --- Note that this is my first experience with an oil change station - I usually go to my mechanic but I wanted to grab a quick oil change and so I decided to check out this location. Service was prompt and workers were kind and accommodating. Wasn't pushy or stubborn in having me check out the more expensive options. I was in and out in probably 30 min? Had one minor issue after I drove away - the glovebox wasn't securely latched back into place so I had to put it back in. I left some feedback just as an FYI to the store and was contacted almost immediately by one of the managers,Jorge who was sincere, courteous, and helpful. The customer service was commendable and I appreciated him reaching out to me. Will be coming back because of the quick service and great customer care. read more

Shoutout to Jose and the team working on my 2017 Honda Accord. It was about 3:30 pm Monday...I was able to pull in and got greeted right away ..and due to Covid protocols, was told to stay in the car as the oil was changed. Jose showed me the dirty airfilter, yes replace it. He told me about the cabin filter...whhaaa? There's a cabin filter??!!...he showed me where its hidden and yep it's original so definitely needed replacement...gosh learn something new everyday, now I know where and how to replace the cabin filter...thanks to Jose. He also got me a better discount -- $30 bucks off!! The tires got checked, liquids were checked and topped off by two others, very helpful and I was outta there licketysplit...about 20 min...Jose even cleaned my credit card when he gave it back to me. Very thoughtful...Jose even showed me how to switch off the little wrench warning light that popped up on the dash.Thank you Jose and Jiffy Lube. Great service!! Everyone observing Covid protocols Yay read more

I Brought my car in for an oil change. Manager Jose and his team were great. They were all friendly and They got the job done quickly and efficiently. Jose made sure my car was running smoothly. They even checked the air in my tires and made sure they were good. I will definitely be returning for my next service. Thank you Jose and team read more

It's been about 5 years since I came to JL and I dreaded coming back, but I was in a rush for an oil change. Much has changed for the better. I was impressed. The attitude of the employees was positive, service oriented and super efficient. My oil was changed in 15-20 min and I was off on a long road trip. read more

Great Service, went near the end of the day and was very happy with the quick service. They even let me know how the engine was doing in regards to prior issues read more

My first time using Jiffy Lube for an oil change and I'm giving them 3 stars. It's not that their service is bad, it's efficient and really fast. It's just that I'm not used to how they do things, because I usually go to Valvoline so I have a point of comparison. The difference between my experience with Valvoline and Jiffy is mostly the level of details and transparency. Valvoline thoroughly explains to you why they did this and that and give recommendations needed for your car without me even asking, which is good for someone like me who doesn't know anything about cars. I guess I was expecting the same level of service from Jiffy.  They just changed your oil and that's it, so you won't really feel a value for money from their service.  It's fast yeah, but the level of customer service is different. read more

The guys here are really Awesome. Their service is excellent. My car's oil change is done is minutes which makes it convenient for me. Daniel Padilla read more

Huge shout out to the LADIES (Brenda and Clarissa) who helped me with my car inspection. They were efficient, thorough and very professional. Was so pleased with their service and will come back again! So nice that this Jiffy Lube location has 3 ladies working here! And more importantly they know what they are doing! Good job ladies! read more

I was there today for an oil change. I had a coupon for a free tire rotation, so asked for that as well. I'm a rescue dog transporter, I drive about 1,500 miles a week. Well, David rolled in one of my tires to the waiting room which needed to replaced asap. As in "do not pass go. Get new tires NOW!" He saved me the grief of getting stuck on the freeway with a carload of pit bulls, huskies, and/or German shepherd dogs with a tire blow out! And, he recommended a great place, about 1/2 mile away. Mexicali Tires Auto (already did a 5 star review for them,) read more

First time at jiffy last Week for an oil change and since i liked their service i decided to take my uncles car to jiffy too. And both experiences were very good! Fast service and very friendly employees! One thing i like about the employees they acknowledged my return and that tells me that they paying attention to customers. Just found out they have coupons on the website. I could of saved money on my $300 that i spent for the two cars but definitely will be returning One more thing They cleaned my windshield while I waited read more

Jiffy Lube Oil Change - Recommend these employees! Great job guys - Auto Repair Near Me - Alhambra, California

So quick I almost thought they didn't do the oil change! They cleaned my windshield. Topped the windshield wiper fluid. And checked my air filter which I'll change myself later since it was pretty clean. Went and checked the oil consistency just in case. And it was yellow clear. Quick work! Thanks! read more

First time at a jiffy lube and let me tell you what I'm never going anywhere else! Pulled up right into the bay Julio came around got all my info asked what I needed to get done and got right to work! I was in and out in 15 min outstanding service! Will never go anywhere else for an oil change read more

I called to ask for waiting time and Jason was profesional from the beginning of the call so I arrived and he is ready to take my info and start right away on my civic and he said 15 min in and out easy today not that busy today but I can tell staff is aware of incoming customers and give good service . I give this guys credit because I called the other 2 locations near me I live near bell and they said from 40 min to 2 hrs wait time read more

Fast but the cost is high. They also fail to clean up after themselves when trying to up-sell you. They pulled out my cabin air filter with oily hands, and now I'm cleaning my grease-marked glove compartment. It's light and easy to clean off, but I shouldn't even have to do that. If you get into an area I didn't ask for you to get into, at least leave it as good as you found it. read more

Jiffy Lube Oil Change - Oil or grease marks from trying to up-sell me a cabin air filter - Auto Repair Near Me - Alhambra, California

I just got my oil change, it was done rather quick. It was a bit weird to me that they didn't show me the old oil neither did they show me the new oil. I asked them to show me the new oil, the guy did show me they were polite and fast. I got home parked on the driveway moved my car 1 hour later and spotted a puddle of oil. I now have a major oil leak. They either stripped my oil plug or didn't put the plug back on. I tried calling back no answer, they are closed. Please someone get back to me please. read more

Besides changing the oil, having the suspension joints lubed is at the top of your list for good maintenance. It used to be automatic with an oil change. After JL had begun the oil change, I asked to assure lubing the joints was included. The manager replied that the grease gun was broken. I then asked the clerk that checked me in - he said (and did) check with the crew. They said - No they couldn't do it, no reason. For $30 they could've walked to the local auto parts store and got a grease gun, just to do what needs to be done. Nope, too difficult. The oil change and drive through service went smoothly and swiftly. But a little goes a long way for 5 stars and great customer service. read more

This review is long overdue. I should've known better, but... I took my car to Jiffy Lube in Alhambra. As expected, they tried to upsell me on Synthentic Oil, an air filter, and a cabin filter; this included pulling my existing filters to show me. I declined the filters, by the way. The oil change was done within 15 min. Despite me double checking that all components were in place, I left. 1.5 months later, I found oil leaking considerably from drain plug. Here is what I found: - before draining thee oil, I took the looked at the (oil) dipstick to find that it was overfilled - when I took the drain plug out, I found that there was no crush washer... ***an oil change shop that prides itself on... OIL CHANGES... overfilled my car by 1 quart (measured from draining; this doesn't include the amount that leaked) and did not install a crush washer. In a way, it was better off leaking due to the overfill... - last but not least, the air filter box was not clipped and the air filter was sticking out... Pretty simple oversights could have cost me my engine. I'd say "you get what you pay for", but if you're paying over $100 for an oil change, the simple things should at least be done right. I spent more money to correct these mistakes. I'm embarrassed to say that I've seen publicized reports of Jiffy Lube in the past... and I still took a chance at going to one. This, after I read some of the recent reviews at this place. I hope that some type of review or audit is done at this place in the near future due to the negligence taken during and OIL CHANGE. read more

Not cheap but fast. Everyone is very courteous. Never get out of the car. The service takes about 10 minutes. They also fill your windshield washer reservoir, which is nice. Unless you get a Groupon discount or a discount at your dealership or elsewhere, this is the place to go for an oil change. read more