I was there 45 minutes because they couldn't find the correct air filter. They left some of the bolts out of my air filter box. I found two in the engine compartment and one I didn't find. Also, today I found out that my undercarriage was missing bolts to secure it and they were the last ones under there. In the photo, you can see where I replaced the bolt in my air filter box. The other photo you can see where my undercarriage is hanging because there is a missing bolt there too. I am going someplace else next time. read more

Jiffy Lube Oil Change - It is hard to see in the photo, but there are a couple of bolts missing from the undercarriage - Auto Repair Near Me - Apple Valley, California

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OMG! These guys have always been so great. Today I took in my car because the computer said I was 30 days past due for service and of course it uses synthetic oil...... The gentleman came back in and showed me how good the oil looked and said everything looked good. He said I only had 1700 miles since my last oil change and it is recommended at 7000. Man I felt stupid. He said if I was really set on having it done he would do it but that it was not recommended. That's honesty and excellent customer service! read more

Had a great experience at this location. Customer service was In and out in less than 30 minutes on a Saturday. I'll definitely be back. read more

Excellent service upfront pricing and staff is friendly. It's my new go to shop for oil changes.

Special Shout-out to BEN, David, and Mike! Excellent service. Reliable. Quick response and turnaround time. I brought one of my vehicles to have it serviced. I had the rear differential serviced, oil changed, transmission oil and filter changed, rear brakes changed out and my tires rotated. I have to give the staff here credit. Everywhere else was telling me that I had to wait a few weeks. I needed to get the service done. I know Jiffy Lube sometimes has employees that have not been up to par, but these three really did a great job. I have had my mobile mechanic stop by to inspect the work - (he too was swamped and couldn't get to my vehicle for a few weeks.) He inspected the work and said they did a great job (this means a lot to me). I really appreciate the time and effort these gentlemen dedicated to get my vehicle ready for my long road trip ahead. Cheers to 5 Star service! I hope these guys stick around. I will be back to have my motor mounts replaced soon. Please be sure to do preventative maintenance on your vehicles it is totally worth it in the long run. Be well and drive safe all. No texting and driving. Drinking and driving etc! Be safe out there. Much love! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Apple Valley, California

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Customer service was less than stellar when I encountered a problem after an oil change. The person I spoke with on the phone said what I described can never happen due to the quality inspection. Well the issue happened and the super aggressive rep I spoke with didn't want to help me. I will not be returning and don't recommend this place. read more

David and John worked over time, above and beyond, to help repair our car. John went to Victorville to buy a tool for our car. They showed my son items that needed repair. And John offered to buy us drinks when he went to pickup drinks for his coworker. Awesome service thank you so much! read more

Very nice and detailed workers who checked everything. I got my oil changed and tire pressure check. I believe they go above and beyond with their services. I was in and out under 25 mins. Definitely coming back. Oh and they also helped me find coupons to use for better pricing which is great which is why I always choose jiffy lube. read more

I came in for an oil change. Thank you to Mike and the crew for your professionalism and great service. They showed me other things that I need to take care of. The waiting area is clean, too. Bring your car here! read more

Great place, quick service and everyone is very knowledgeable. The prices are very reasonable.

I went for my oil change everything went fine until they told me I missed two transmission services. I told them I was there four months earlier for an oil change and nobody told me it needed transmission service. they told me since I missed two transmission service they won't do it anymore!! Very disappointed on this visit, now I have to find somewhere to have it serviced. read more

Mike and Ivan were great, no upsales or telling me things were wrong, I'm a car guy and know how to do my own oil changes so even if there was something wrong I would know about it, it's just a newer car and I didn't want to take any risks. I was actually surprised about the price of full synthetic. Honestly got a great deal imo. Great place for a simple oil change quick fast and easy. read more

Ulysses and Julian were amazing! They were quick, attentive, and explained "car talk" in a way that made total sense to me (I know very little). There was a great promotional for an oil change going on ($21.99). They filled up my tires, made me aware of any slight issues my car may have but didn't pressure me at all (which I really appreciate). I also got to stay in my car the whole time too. I will be bringing my other car here for an oil change! Highly recommend! Update on my second car: Elias and Mario did a wonderful job as well! Highly recommend this place! read more

Manager cool as heck worker cool as heck don't remember his name but they hooked me up

Fixed my heater really fast! Staff is very nice and explained everything in detail to my simple brain.

Been going here off and on for 18 years. These guys have always done a great job. This crew today were professional, and went the extra mile to make sure I was taken care of. Know what you want and what to expect for your vehicle before you show up. Many people get upset because they think they are being up-sold when in reality, their vehicle specifics and condition may warrant a higher price. Not the case. Do your research and you will see that these guys do a great job. read more

Jiffy Lube Oil Change - Next in line. - Auto Repair Near Me - Apple Valley, California

Don't trust these guys. They did their inspection and said all my fluids were topped off/full and when i got home i discovered my radiator had a leak and there was no fluid in it. My windshield wiper fluid was also low. The guy broke my radio transmitter in half which was in between my two seats, i dont know how that could've happened. They also took over twice as long as other oil change places do when i was the only customer there when i arrived.(50 minutes) They also wouldnt honor the coupon i got in the mail and i live locally. I contacted the district manager when this happened and he never got back to me after we talked, not sure if he did anything about it... read more

This place is a joke. Told my 71 year old mother she needed to get synthetic oil because that's what it said on her oil cap. Of course I checked it and all it says it what weight oil she needs. How do you people sleep at night ripping off old people? I will be doing my research to see how I can take legal action against you for lying. read more

They are Awesome! Good value, knowledgeable, quick, nice as can be and open on the weekends!

Best customer service ever!!! The manager here definitely leads by example and is super personable. The building is clean, bathrooms clean and they always have cold water available. Best Jiffy Lube I've ever been to. read more

I have taken my car to this location a few times and every time the service is great, they are fast ant friendly and the service is good. I recommend this place to family and friends, they are very busy but the wait is not too long. read more

Great, FAST service. In and out super quick! Ben runs a tight shop and communication is very clear! You can't go wrong coming here, we'll be back for every oil change! read more

They are always so polite and attentive. I have never had to wait long. And they always communicate everything they are doing so well. I have been coming here for years and will continue to! read more

Had my oil changed today by Roberto and Ben, and they were great. First and foremost Ben greeted me and was a pleasure to do business with his presence was very comforting and extremely welcoming. Once I got my car into the bay, they began to inquire about other issues they had noticed about my vehicle, and even helped me understand things that I can do to get the car looked at suggesting other mechanics within Jiffy Lube's stores overall it was a very pleasant experience and I will continue my business here from here on out. Typically I get oil changes with pep boys, but you can call me a Jiffy Lube customer now. read more

This place is a life saver! Brought my car in over the weekend and the Manager Dustin and the staff got me in quick and evaluated what I needed. Not to mention they vacuumed up the mess in my car without having to be asked which is a plus! Geryn was a big help in making the process go through smoothly without any misunderstands. Overall my car is happy! Money well spent. read more

Wow! I had a lot of repairs I needed done on my car. Darren and Ben went above and beyond to help me. They showed me where my car was leaking from and what was leaking. Before I knew it I was back on the road with my car running better then ever! read more

If this is Jiffy Lube Hwy 18 Apple Valley. This is my review...They were beyond excellent today...Ben the manager and area manager John. So helpful, so professional, super dupper. I'm 74 and I seldom find a place I can TRUST....FIVE STARS read more

Ben got me in and out quickly and professionally, there was a line building up but the crews got everyone out today in good time even with an oil delivery. thanks Ill be back. read more

I have been to Jiffy Lube many times and went to this location yesterday since it is closest to home. There was one person in the other lane, one free for my car. By the time I got back from lunch an hour later, they were done, perfect. Service was friendly, they did a good, clean job and gave me a discount, that they higher priced superior oil change was just over $20, including tax and an extra gallon of oil. Fastest working and best service out of any Jiffy Lube I have been to yet. read more

Bottom line, I do not trust them. I will never go back. Showing me a "Bone Dry" dip stick and wanting me to sign a waiver stating Jiffy Lube not responsible if any engine damage? First of all my car had no leaks, oil was just checked a few days before my car was taken in. Wanted me to buy high mileage oil $70 something oil change rather than a basic $32 oil change. I will not be back. read more

My experience with them was good, and the worker inside was very helpful :-) got me in and out in 15 minutes read more

Jiffy Lube Oil Change - Waiting room - Auto Repair Near Me - Apple Valley, California

Came here on the way back from Vegas and got a quick oil change, shout-out to Ben for the amazing service, kindness, and clean bathroom! He puts in a lot of effort and has great customer service. Quick service. read more

Tried to charge me over $100 for a simple oil change. Needless to say I went elsewhere.

Yesterday I had the most pleasant and quickest oil change service ever! I was dreading going to get my oil changed, thinking I was going to be waiting for hours. However, that was not the case. I was made to feel very comfortable in the short time I was there. Dustin, the new manager, has taken over and is determined to change the reputation of this store. They were very friendly, did not try to sell me anything extra, and had my car ready so quickly! They even vacuumed my car and washed my windows! You will not be disappointed here! read more

the manager is amazing and very helpful .I had a few issues with my car and he went above and beyond to fix it and make sure I was happy and safe to drive the car before I left. read more

Great service. The manager Ben and his employee Bryan were quick and gave a good experience.definitely returning here again.

Stay away from this Jiffy Lube!!!! They overfilled my engine oil and when I complained to Corporate this Jiffy Lube location sent me to another location up the street to do a compression test, which that location didn't really do and made up numbers to protect them and make it seem as if things were fine. I will be suing the Owner of this location, he also told me he sold the shop the day after I did my oil change there. Big time scammers and Corporate is no better. Stay away from Jiffy Lube as a whole. read more

We had used this location before and had good luck, fair quick, no upsells , but this time was not the case. Tried to get me to change the front differential fluid on a 2 wheel drive truck. For those of you who don't know, there isn't a front differential on a 2 wheel drive truck. I installed a new air filter a week ago and was told it was dirty and needed replacement. So I was a bit pisst and almost didn't have them do the oil change. Then when it was ready, they left the last oil change sticker, hadn't reset the oil change light, no vacuum, no window wash, not worth the $105 for the oil change. read more

Easy access, friendly staff, no upsell and they explain everything to you and detail. Since new management it's really improved! read more

Jiffy Lube Oil Change - Cost - Auto Repair Near Me - Apple Valley, California

I am giving them two stars instead of one because before yesterday I always had a great experience at this Jiffy Lube. After work I noticed that a bunch of lights had come on in my vehicle dashboard. Immediately I checked my oil and it was low. I realized I was behind schedule on getting an oil change. I quickly drove to the Jiffy Lube on Hwy 18 I arrived there a few minutes before 5:30 (closing time is 6pm) and was told that they cannot provide an oil change today because we have one in the bay (only one bay was open, a truck was parked in the second bay, but both bay doors were closed). I usually always go to that Jiffy Lube and I was suprised because that had never happened to me before when I came after work. I quickly called the other Jiffy Lube (on Bear Valley) and asked if there was any chance I could come in, they told me absolutely, and that policy states that as long as I get there before 6pm they have to take me. I called this Jiffy Lube (Hwy 18) just to clarify what their policy was for future reference. The manager answered the phone and stated that they don't take any cars after 5:30pm. I told him that I arrived before 5:30pm. He stated that he has to leave work right at 6pm and that because there was already a vehicle in the bay and he had to clean up the shop after that is why they couldn't take me. I asked about the policy I was told at the other Jiffy Lube (Bear Valley) and he stated that since he is the manager he gets to make the rules. That was all fine and dandy, rules are rules, right, I just wanted to clarify for future reference. Anyways, I drove over to the one on Bear Valley, and asked them there if the policy they had told me over the phone was the same at all Jiffy Lube's or if each has a different policy. He said it is supposed to be the same policy for both of these Jiffy Lube's so he didn't know why I recieved different treatment at the other Jiffy Lube (Hwy 18). Anyways I was so incredibly thankful for the amazing support I got at the Bear Valley Jiffly Lube after my less than desirable experience. Prior to today I always got my oil changes at the Hwy 18 Jiffy Lube because it is on my way home from work, but I will now go out of my way to go to the Bear Valley one for sure. read more