His work is great, I had him installed brake pads and a fuel tank sensor. He did it professionally…read moreat a reasonable price.

I called to schedule a service appointment. When I called the person answered "Hello?"…read more I said "Is this My Mechanic?" "Yeah." -silence- I asked if I could schedule my car for service. He started sounding more friendly and told me to go to their website to request an appointment. I said thank you and then did so. No response for two days. I called again and left a message asking them to call back to make an appointment. No response.

Grateful for the help, professionalism and honesty during my visit few days ago. I called and…read moretalked with Mike after my warning message/light came on my car and he said come on by and I'll take a look. Mike was awesome and thank goodness knew right away it was a minor issue and resolved it quickly and I was on my way! Thanks you Mike! see y'all on the next needed service! Bethany Martin

Staff's are friendly and honest. I have been here almost 10 years. Good quality services.read more

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

I can't say enough good things about Spicewood Auto Clinic. Randy and his staff fixed my…read moretransmission and found a cracked axle and fixed that too. Honest and did what he said he was going to do. I would recommend this auto shop to anyone needing car service in the Spicewood area.

I am someone who never writes reviews because I understand things can go wrong sometimes but that…read moreshouldn't reflect the whole business. I am only writing this because I have had multiple bad experiences at this location. I have been several times when they still have an hour or so before closing and they will say "they are short staffed" and can't do the oil change. This is my second time when I was the only car in line and they have refused to do the oil change even though there is over an house left before closing. I will no longer attempt to come to this location.

A++++++! Amazing team and so on the ready to help! Super fair pricing. You will love them!read more

Best Service, Great Prices, Great gas! Always Friendly customer service! They know their cars and…read moretrucks!

Today was a good day why because I had the best premium service by Austin automotive specialist…read more Today I had the engine light diagnosis analysis which is the initial diagnosis testing inspection of the specific system as required. Also I had the fuel system general service which was to replace secondary injection pump relay. Yes I know most of you have always asked me why do you keep your car because I love my car and I will keep it I can buy a new one but I don't want to. I trust these mechanics and I trust the fact that Chris Dunaway is a premium expert and why I bring it here I don't trust anyone else like I said in my previous reviews. They will explain everything to you and why you need to have certain labor done to your vehicle if I took it to the dealership I know I would be spending thousands but because they're reasonable in their fees and as you know I don't like spending that much money but to maintain it on a Mercedes Benz I've been very blessed knowing this group. And yes they make a big difference to me saving money for a retiree as myself. And when I call and even send emails they always answer and return my calls. My car is working beautifully and drives amazing I couldn't be happier. Thanks again for wonderful work by Austin automotive specialist. Chris Dunaway you rock big time!

Very automotive ever! I've lived here 30 years and Chris at Austin's Automotive is the BEST of all…read morethe others I've trusted with.

I needed an oil change urgently before going out of town and it was a Sunday, so I was pretty…read morestressed trying to find a place that was open. I called and spoke with John, who was incredibly helpful and confirmed they were open on Sundays. I was pleasantly surprised. I arrived about 30 minutes before closing (they close at 5 PM on Sundays), and they still took me in without hesitation. The team was very careful while working on my Mercedes and made sure everything was done correctly. I was able to watch through the window while they worked, and they took their time to make sure everything was done right and that no mistakes were made. They even checked extra things like my tires, which I really appreciated. After the service, my car ran like a top on my trip out of town. That gave me a lot of confidence. The prices are very reasonable, and they even had a $7 coupon available. Overall, I feel comfortable trusting them with my vehicle and wanted others to know about the good service I received. Thank you to John and the team for helping me out when I really needed it.

I like this place. It can get busy, but occasionally you luck out and it's laid back. I've had the…read moresame manager for several years now & in my experience they provide excellent service here. I've spotted some celebrities in here just discreetly TCB like the rest of us have to do. This is my "go to" spot for vehicle inspections. Just be sure to have your insurance info on hand and current!

I was there 2 months ago with my little red car (2002 Mercedes E seres)…read moreI had been referred by friends who demand the best. Everything was great. My car was repaired and it will be maintained by Elite Car Care! They are fabulous people with an excellent work ethic. They run an honest and upfront local business. It is one less thing for me to worry about! Thanks a lot Sam and Crew. I appreciate y'all. Judy A, Bee Cave, TX

do not take your car here. i was a loyal customer for 8 years and trusted sam to sell my truck. he…read moreforged the title and stole my vehicle , claiming he sold it to a dealer in nyc. i have never seen a penny of the $60k. im currently in a suit with him. he is a thief and a liar