Today I had the Best Service from a very kind Gentleman Jonathan. I do have to say I ALWAYS get great service here. But yesterday was Better! I just lost a family member and had to get my oil changed. He definitely made it much better. I highly recommend this place. They treat you just like family. 100/10000000000 service. I value the fast service every single time read more

Have had consistently good advice and service here, appreciated the great service and the professional care here Thank you for helping me get my car efficiently and safely serviced read more

Very overpriced service, been coming here for a long time since I lived around the corner, but they are literally double the price for an oil change then right down the street. Don't seem to care if they keep longtime customers or not, time for me to find a new place. read more

I went in for an oil change, oil/air filter change, and a tire rotation. The customer service side of things was good, everyone was friendly, but I got my car out on the road the next Monday for my commute to work and my steering wheel was shaking and vibrating very strongly. It was actually quite uncomfortable to hold the steering wheel like this, it was literally shaking my head, that's how bad it was. No idea what this I doing to my car, but I would recommend never going to this place for anything. read more

I am often intimidated by mechanics and doing maintenance because I always worry they will offer services I may not need. However, this Jiffy Lube location is very great about just sticking to the services requested! They are professional and efficient. read more

Had to get an oil change and everyone told me it would be like $60 so I took my car in. Granted I called before I came and was told about $112 for the kind of car I have. I figured why not! I had a $15 off coupon and they were right around the corner from my house. I almost took it to Meinike but I read the reviews and said oh hell no! Once i got to jiffy lube they took my car right away. Staff was great with their customer service, specifically the one who helped me. I didn't get his name but he had braces and was wonderful. He told me the cost of the oil change and new filter was going to be $191 with tax included. Um what?!?! I really don't know why it cost that much when I was told it would be $112. The only difference may be the type of synthetic oil. I don't remember what he said cost so much, but he did tell me lol. Still.... Hence the 4 stars. But if I need anything I'll bring my car back in here. read more

Fast friendly and affordable. I was able to drive in on a Friday at 4pm and they took me in immediately. Did an oil change in less than 30 minute. All three gentlemen were polity and quick! read more

I had tire issues and my tire was pretty much flat. I went to this Jiffy Lube and the staff was so friendly and helpful. I was panicking because it was a Sunday and not many places were open. They put me at ease and put air in all my tires. I've already shared this positive experience with others. read more

I've gone to a lot of Jiffy Lube locations in San Jose and this location's service has got the most efficient work. Staffing is good and I don't feel like I'm being up charged for a multitude of little unnecessary things. Will be coming back. read more

Back again with another car battery replacement. Why did it take me 2 weeks to figure out I came here with my other car?!??? Well, I'm glad it went the way it did and I ended up back here at Jiffy Lube in Campbell!! Got here and there was no wait!! They got me in, tested the battery to find it has a bad cell, confirmed they have the battery in stock and they got it installed. In and out in less than 20 min! Everyone here was super friendly and happy to help! That goes a long way. Plus, the price was better than the battery store (interstate store). Recycling fee is included too. read more

Jiffy Lube - Total price for battery and installation - Auto Repair Near Me - Campbell, California

I called asking for the wait time - something I do at any Jiffy Lube - and first they told me it's first come first serve, which I already know, and when I said, I understand that, but I wanted to know what the wait time was they told me they aren't allowed to say . I hung up and called the Jiffy Lube on Stevens Creek and they immediately answered that the wait time was zero. That's where I went. Refusing to provide a wait time just ensures that I'll never go there, whereas providing a long wait time would only prevent me from going there today. My advice is to pick another location. read more

$117 for an oil change. Got caught in an emergency on a Sunday when my usuals are unavailable. I will not be back as my usual is only $60 and even at a similar spot like oil stop on Saratoga is $70 if my usual is unavailable I do not recommend this place read more

Got our first oil change on new Kia car because going out of town. After gilroy the low oil light went on so stopped in Los banos and the mechanic said oil was leaking everywhere. We had to pay to replace the plug and get another oil change. Called Jiffy Lube and explained what was happening and they only offered 20 dollars off our next oil change since we couldn't bring car back in...at the least we should get a free oil change or refund, but don't trust bringing car back to this location. Extremely frustrated. read more

Came in to get my oil changed on my Challenger RT. They held the door open as the greater me, explained everything that they offer and what I might need. Great service on the car for a very affordable value. Thanks! Will be back. read more

Save yourself time and money and avoid this place. I first took my car here to get an oil change and paid $120. A couple weeks later my car leaked all the oil. Luckily, they "fixed" the problem but turned out it was just a temporary fix. A month later my car leaked oil all over again. Finally I took my car to a mechanic and he explained to me that Jiffy Lube had messed up my oil pan and oil filter. Ended up having to pay a whole lot of money for it all to be fixed. read more

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They gave me an honest opinion about holding off or going forth with certain services with good reasoning. I really appreciated the honesty and help that they gave. Overall great and quick service. Whole process took about 20 minutes read more

i came in today because my oil light came on early - Cesar was super helpful and got me in and out very fast! Very happy with the consistent high quality of service i receive at every Jiffy Lube location read more

Caesar and the other guys at this jiffy lube are amazing. A cohesive and customer service oriented team. They take time to answer question and provide the perfect oil change experience read more

My experience was terrible. The manager installed the incorrect oil filter in my vehicle and completely over filled my engine with oil, then continued argue with me that my car has a faulty sensor, when it was obviously an issue due to the wrong filter installed. He demanded that I pay more money for oil if he were to drain it and refill it. Instead of trying to accurately diagnos the issue. When I brought my car back the following due to low pressure warnig light. He insisted he would not address the issue. Thankfully one of the technicians was willing to listen to me and looked at the oil filter that was installed and it was indeed incorrect, they installed a new filter and the car was perfect after that. I commend the technician, while I admonish the manager. Leadership should be focused on actually listening to the customer, instead of standing their ground while being incorrect. read more

IN AND OUT IN JUST A FEW MINUTES!! I was the only customer at 10:30am but they had 4 workers on-site. I'm extremely happy. Everyone was friendly, made recommendations on the oil, offered to change my air filter, topped off my windshield fluid and coolant at no extra charge! A huge help for single moms who have lots to do read more

I'm disappointed in this location. I literally just got my car detailed inside and I saw stains by the drivers door. Outside of this huge trigger the employees were professional and fast. I am hugely triggered that they didn't clean up after themselves. To me this behavior shows that they are doing a job without much care for their customers cars. I bet you they wouldn't do this to their own car or home... however maybe they treated my car like they treat their own possession... trash. For me, a business needs to not just do the service but meet expectations that their car is much better after leaving that lot. You pay for the service and experience and that's what separate one business from others. read more

I was extremely hesitant when it came to writing this review since I've never done one but I do think it's important to acknowledge my recent experience. Last week, I came to this location to get an oil change. My oil change was convenient and quick but it is the experience I had with a worker that made this review 1 star. I had a very weird interaction with the cashier. It wasn't during the time that I was paying but it was later that day. After my services were completed, I left to go on about my day and I received a text message from an unknown number. As a natural response, I asked "who is it" and the person tried to have me guess, after I said I would not respond unless I was told who the person is I was messaging, he came forward and it turned out to be the cashier from this location. It was very unprofessional, shocking and creepy that my private number was used from their data base as a customer; to be reached out to separately and hit on. I no longer feel comfortable to be a customer because of the experience that I had. I do want my private information erased from their system but when I called it was the man who rung me up that answered. No woman should have to feel unsafe or uncomfortable when giving their number to a business. I would not encourage anyone to go here. Their privacy and information is not being respected or used properly. read more

Good service and GREAT follow-up. This location is on my way home and it was great to get oil change done so efficiently. They let me know that my coolant looked to have two different types in it and recommended that it be flushed and filled appropriately. At first, I wasn't sure and it was great that the technician took the time to explain it and provide options. No pressure to do, just a recommendation. Since I was there - I decided to go ahead. Prior to going in, my vehicle was giving me a "low washer fluid" message. They top off all fluids so that was great. But the next morning the message popped up again and I was concerned. I called and was fortunate to get the Manage, Evan. He told me to come by the next afternoon and he would check it out himself. Went by today on way home and we found out I have either a slow leak or an issue with the pump. But, AGAIN, the time was taken to explain things and provide options. No pressure to have anything done. Evan topped of my washer fluid and told me to come back in if I need it topped again. And provided info on a nearby Jiffy Lube that also provides Auto Services. Overall VERY happy. Thanks Evan and the crew who were working on Sunday!! read more

Excellent service today! I came in for an oil change, it only took about 1/2 hour, I couldn't find a coupon online, so he gave me a discount anyway! They even washed my windows and vacuumed, when I left I felt like a queen as the guys were so friendly escorting me to my car. read more

No waiting! Guy holding a sign sometimes assuring that fact! And it is a fact as there really is no waiting! Pull in guided stall , they change your oil , wipe clean your blades and a quick vacuum cleaning and your like In and Out Burger. Not expensive, good thing oil prices are way down globally as well. That helps Go! read more

Eager to service my car. This station seemed to improve. I've gone there twice since they received poorer reviews

This place is awesome, workers are super friendly and fast! I highly recommend this place, been coming her for over 3 years and I don't go anywhere else! read more

Jiffy Lube - Guys working hard and fast! - Auto Repair Near Me - Campbell, California

Great service! Brought my '88 Honda Prelude here for an oil change. I always bring my own STP oil filters and Evan (mgr) was quick to say that was fine. I went over all the services I wanted and ended up also having them change out my windshield wipers. He gave me a really good price, got the service done quickly, and I couldn't be happier. read more

They added too much oil and caused an oil leak in my car. The service member Albert was extremely unprofessional. I will never come to Jiffy Lube again. Never take your cars to a place where people get minimum wage to change important fluids. read more

Avoid this location! They took advantage of the fact that I know nothing about cars :(( To put it briefly, they charged me for a service they never completed. Another time, they lied about a problem my car had. After looking for a second opinion, I found out I was duped. Lost some hard earned money here. I recommend trying a different location. read more

Jiffy Lube - My face when I found out I was duped.. - Auto Repair Near Me - Campbell, California

What a joke. This place is not run well. They failed to tighten the oil filter on my wife's RAV4. It lost most of the oil, putting the vehicle engine at risk. We contacted jiffy lube and the president sent us a letter for a free oil change. We had since moved. When we went back a showed the guy at the entrance the letter and he said they would honor the free oil change. Once they were done they told me that no they would not honor the free oil change and that I owe them $88. They also got dirty oil all over the hood of my truck and a stick shift. Fool me twice, shame on me. Avoid. read more

Great service and a quick oil change for decent cost. Cleaned the windows and topped off the coolant for free.

4 star review and they did not perform a service...why you wonder? My A/C was acting up and I brought it in to get a recharge. They were not able to fix it but did not charge me which I like. Most mechanics end up charging you even if they are not able to fix it which is a broken system. Would have been 5 stars if they had fixed it. ;-) read more

I had been putting off getting an oil change for wayyyy too long. My usual place (Mazda Dealership at Capitol Expressway) always books up there appointments weeks in advance, so I looked for something more local that could take me ASAP. This Jiffy Lube had good reviews, and relatively good prices, so Friday around 4:40pm I headed over. I think I came at the wrong time, because their auto bay was pretty full. The guy who greeted me was super friendly, and showed me the inside waiting area. It had a few chairs, coffee machine, TV. PROS (+) Friendly People (+) No appointments necessary (+) Coupons Available (+) Relatively quick in-and-out oil change. Mine was completed within 1 hour, but others were completed sooner. I think it depends what time you come at. CONS (-) Know ahead of time what your car needs. They will try to sell you a new air filter and coolant even if you don't need one. I saw them do this to every person who came in, regardless of the condition of their air filter (they remove your air filter and show it to you). I ended up getting the Synthetic Blend Oil change ($59.99) and Tire Rotation ($24.99) and had brought a coupon in that I had gotten off the internet. Total cost was just under $80.. pretty much identical to the Mazda dealership. Overall: I would come back for another oil change! read more

Jiffy Lube - Auto Repair Near Me - Campbell, California

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Came in for an oil change. They recommended a radiator flush. We did both. Noticed a leak after the radiator flush. Brought to the attention of the mechanic that work on it. She said it's normal, it's just on the panel, it will stop on its own. Next time we drove our vehicle, it only pushed our cold air, and it over heated. Called the Hamilton location to inform them, they recommended we bring it to the Camden location. The radiator had a leak. I informed David the district manager we never had a problem with our vehicle up until this point. We feel the radiator flush they performed caused our radiator to leak. He took no accountability. After a lot of back-and-forth he agreed to replace the radiator with no labor charge. This is our family car, I just wanted it fixed so we agreed to pay for the part. We had to take time off work to get this fixed. After picking up our vehicle, the car died. We ended up calling AAA. They lifted the hood, and asked if our car was recently worked on. We replied yes Jiffy Lube just change the radiator, the AAA service member stated that the positive terminal connector wasn't tightened. I reached out to Jiffy Lube Customer Service because I wanted a refund for the radiator flush. David called me back and again took no accountability. He stated they never touched to battery to change the radiator! This was the worst experience we've ever had. Do not go to Jiffy Lube. They do not know what they're doing! read more

This review is purely for the manager, Brandon. That guy is absolutely spectacular. I went in for an oil change and him and his team went above and beyond. They were fast and Brandon was extremely kind and personable. He gave me a nice discount and he let me know that I needed new filters. He and his team also vacuumed my car (it was EXTREMELY dirty) which was an awesome surprise. I am so happy I came to this location. It was truly a breath of fresh air. There are still good people out there and Brandon is for sure one of them. I will be back because of Brandon! read more

Top notch service and some of the friendliest customer service I've had recently. Shout out to the tech Brandon for the great service.

Went for an oil change and brought my own oil and filter and they said it was going to be about 100$

They used to have decent service with decent staff. But today, 3/14/22, I have the worst ever experience in this station. They are rude and not professional at all. They lose my key, remove glove compartment for checking cabin filter and leave things in the Bo's lying all over the floor. If this review has zero star rating, I would choose zero. Just do not go to this station. You will feel bad after you pay for your service. read more

I've been a regular customer for a few years now, have even recommended this location to friends. I hate having to find a new place to trust. But I guess that's the reality. My last oil change, the oil cap was left off my engine. Once I discovered this, there was oil on my hood, all over the engine etc. So lucky to have caught this before something catastrophic happened. To make up for it, they did some cleaning, topped if off, and gave me $25 off my next visit. This week, I went back for the first time. I always use my $10 off coupon I get for being a faithful customer. When I showed the $25 off voucher, they accepted that fine, but then refused to grant the $10 coupon I always use on every visit. He said it was expired... fine. I started to pull up the current coupon online and he said he wouldn't take that either. When it comes down to it, if they make a mistake that endangers your entire engine, requires you to drive all the way back there and wait again, they think that $15 will make up for it. NO RESPECT. I was happy to drive away and never return. And then! I get several blocks away, when I see that they failed to turned off the maintenance needed light on my dashboard. I had to go back to this disrespectful place yet again, wasting my gas and time again.... ugh. Having worked in customer service most of my life, I can tell you with confidence that losing a once enthusiastically faithful customer over $10 is one of the most ignorant, short-sighted decisions I've ever witnessed. And now, I also realize they didn't vacuum my floors. And the receipt says I "declined" that item! Such garbage. No one asked. And if they did, I would have said yes. I've never had to ask before. read more