8/2 Monday a yellow Warning light appeared on my car, I was Really Worried and drove straight to the shop . Because I had Drive testING coming up on Thursday. Angel Immediately topped up the engine oil for me and. I am truly grate to him. I have my car Service there and Everyone on the Team is Wonderful, Friendly. Cherry 8/8/26 read more

This spot has great vibes! They gave me a discounted rate for removing the tires from some wheels I had lying around, and a free fresh grilled taco to boot Chill staff as well, would recommend. read more

TL;DR: Incompetence at its worst. Save your energy and money, support local. My recent experience at this Big O Tires started with hope for a straightforward service--new tires and an oil change. Let me tell you about both. The Tire Service: When I called to book the appointment, I explicitly stated which tires I wanted (Michelin Defender 2s) and was told they would figure out the sizing when I arrived. Despite having three days to look up my vehicle information, they didn't have the right tires in stock. The guy was like, "hey you gave me the wrong tire size and we don't have those". wtf?? I have never in my life given someone a tire size. Until today I thought it was either L or XL. He wrote the wrong size and tried to gaslight me then told me if to come back the next day if I still wanted the tires. I declined and said I would just get the oil change but he called the warehouse and said if I give them an additional 1.5 hrs, they would get could get the tires. I mean, ok...he was so proud of himself like he problem-solved world hunger--it's his job and scrambling to correct a mistake he made is the bare minimum. To make matters worse, the workmanship was sloppy. After installation, I checked my tire pressure (avg 33/34 PSI) and found the PSI ranging between 38-40. I mean, it's a tire shop where you would a professional experience with no mistakes to the tires. Oh then they tried to add a $155 "lifetime tire warranty" or something fee to my bill and I had them take it off. Buyer beware and double-check your invoice. The Oil Change & Inspection: The service was just as frustrating. I was promised a "20-point inspection," yet I left with zero paperwork documenting it and no service sticker in my car to track my next mileage interval. When I called to follow up, I was told someone would call me back in 10 minutes; they never did. When I called back half an hour later, I was told my brake fluid was low--information I should have been given in person so I could have it addressed immediately. When I asked for a copy of the inspection report, I was told they couldn't email or "fax" (?) it because he only had a physical copy and that I would have to drive back to pick it up, which is absurdly inconvenient. I mean, take a pic and text it. Pretty standard. Bottom Line: The only "pros" are that the staff was polite and the online appointment system works. Beyond that, the lack of organization, the hidden fees, and the failure to perform basic professional checks make this place not worth your time or money. Save yourself the headache and support a local shop instead. read more

Big O Tires - Crazy and wrong PSI. Tested in both hot and cool temperatures. - Auto Repair Near Me - San Jose, California

I had an appointment at the Big O Tires location on Moorpark Avenue in San Jose for a tire rotation, wheel alignment, and oil change. After dropping off my vehicle around 11:00 AM, I received a call around 2:30 PM telling me my vehicle was ready. During the call, I specifically asked whether the alignment, tire rotation, and oil change had all been completed, and I was told they had. When I picked up my vehicle, I was charged $129 for the alignment and $140 for the oil change. Before leaving, I reviewed the paperwork and discovered that the alignment report attached to my invoice was actually from December 2025, from a previous alignment. I returned to the service desk and asked for the current alignment report. Another employee checked with the technician and informed me that the alignment had not yet been performed. I was then asked to wait another 45 minutes so they could perform the alignment, even though I had already been told the work was complete and had already paid for it. When I requested a refund for the alignment instead, I was initially told that refunds would have to go through corporate. Fortunately, the store manager became involved and arranged for the alignment to be completed that same day. I appreciate the manager's efforts to resolve the issue, but I was disappointed that I had to discover the problem myself after being told the work was completed and after being charged for it. My advice to other customers is simple: carefully review your invoice and service documentation before leaving the shop to make sure all work has actually been completed. read more

Great, friendly and honest service as always. Work is good and reliable, fairly priced. Would recommend for all basic automotive needs.

I came in with my fiancé to get a flat tire repaired. Unfortunately, it couldn't be patched, so we had to purchase a new tire--again. We had actually just bought new tires here a few months ago. This visit, however, was extremely unprofessional. When I politely mentioned that I'd never been charged a certain fee at other shops, Jesus Flores became argumentative instead of simply explaining the policy. He even brought other team members into the conversation to back him up, which felt unnecessary and the worst experience! The way it was handled loudly and in front of other customers** was so rude and honestly quite childish. It felt more like an effort to prove me wrong than to help a customer understand. Because of this experience, I won't be returning or letting my family/friends come here. I'll be taking my business to American Tires in Campbell from now read more

Big O Tires - Auto Repair Near Me - San Jose, California

So now this has become my go-to place for oil change -- NOTE, however, you MUST to tell them to apply the $20 discount to EACH car you bring in or they may forget to do it. That made my Full Synthtic + Filter + tire rotation + detailed all-around check only $70 per car, which is far less than anyplace else I could find. For their complementary check-up they found a minor misalignment on one of my cars and took care of it at no charge, rather than wanting to sell me a full alignment. All other potential issues they just told me about, but none of them needed immediate action and they didn't try to get me to buy anything I didn't need. I have 2 cars so a friend met me when I dropped off the first one, then when it was ready I drove there in 2nd car and swapped the cars; and when the 2nd one was ready my friend gave me a ride back there. They were super-efficient so the 2-car process was smooth as silk! Special kudos to Alex who helped me this time. read more

BIG O TIRES CAME FOR ROR THE RESCUE. My work van had a big cut on the edge of my tire and I needed a new tire ASAP on a Sunday and lucky they had my tire in stock and were able to get my new tire installed the same day or should I say the same hour. The people that work here are very nice and polite. The new tire was just right under $180 but was very worth it. Thanks guys I will definitely bring all my fleet to you guys from here on out. read more

Horrible, they scammed me and took away $2,000 of myself im on my way to the court! I also bought 3 new tires and they supposed to give me one for free and they didn't read more

Great experience trust them with my car. Did all the necessary services for me. Not that expensive.

Went in for an oil change, no appointment. Was written up right away by Howard and he was able to guide me and answer all my questions. Howard and his team were very knowledgeable and welcoming. Ozzy and Alex were also really welcoming. I appreciate the whole Big O team @parkmoor and will definitely be back for future services. read more

Went in for a flat repair, no appointment so had to wait a bit, but the staff kept me updated and informed me through the process. I was given the offer to leave my car and come back for it, but I chose to stay. They were professional and also noticed its been awhile since my last oil change so they recommended that I get one. I declined at the time but they did say that they take appointments, and that it would still be a wait it just means that my car is a priority when the next bay or work area (whatever its called) is opened. So yes it still means I am waiting but it means that my car would be worked on before someone who walked in at the same time as my appointment. So all in all I will definitely come back, friendly staff, and clean waiting area. read more

Save yourself a lot of money and time and SKIP this place. I have had to bring in one of my vehicles 3x for the same issue that they continue to fail to fix. Then, in their final attempt, they gave me a quote for a valve replacement that was literally DOUBLE what 3 other repair shops quoted me. (What's worse is they tried to tell me they were giving me some sort of deal). I brought in my other vehicle to fix something else they had done improperly, and one of the men told me that this is just how old cars are. I called around other repair shops and they told me that someone clearly didn't do their job and that the excuse big-O gave me was bull. All the while, charging me for every visit. They've lost my trust and my money. I just wish I had realized sooner. This place is a SCAM. read more

I have been coming here for years and Big O Tires has always taken care of our cars. My wife and I were thinking about purchasing a new car years ago but rethought it. Thank God we didn't because the way that they take care of us has made that look like a great decision! read more

This Big O Tires always gives the very best service. I came in last minute with a nail in my tire and Jorge F helped me. He took care of it so fast and did a warranty repair. I cannot tell you how thankful I was to go out the door as quickly as I came in and to be treated with such respect. I appreciate this Big O Tires. Truly. It holds a high bar of excellence and it shows in their employee like Jorge. Thank you. Thank you. Thank you read more

It was 4:30pm on a Friday afternoon and I just got a huge washer and nail stuck in my tire. All of the service shops and tire places were about to close. I was frantic to find someone willing to help me. Especially because I was from out of town and needed to get back in the same day. I called here and Alex was willing to look at my tire for me. Luckily it was an easy fix and only cost me under $50. I'm so thankful for Alex and the wonderful employees here at Big O for all of their help! Highly recommend this location for your needs! read more

Found this guy locally in San Jose rolling out fenders, helped out a lot! my mazda miata doesn't scape its tires against my fenders out anymore, would recommend to anyone looking for this. Got charged 280 for 2 fenders, quick and easy job, super nice guy as well! read more

Big O Tires - Auto Repair Near Me - San Jose, California

I recently had my tires replaced and an alignment done at Big Old Tires, and I am extremely happy with the service. The alignment was done perfectly--my car now rides incredibly smooth. The price for the work was fair and competitive. A special shout-out to the team for being so kind and patient with my children during our visit. The lady at the front desk was particularly helpful and welcoming. My only small note, and the reason for 4 instead of 5 stars, was an observation I made. While I was waiting, I overheard a representative thoroughly explaining some inner wear and tear on another customer's tires. I realized I had similar wear on my old tires, but this wasn't pointed out or discussed with me when my car was serviced. I hope this was just an oversight and not a difference in communication. It didn't detract from the great work on my car, but I would have appreciated the same detailed explanation. Overall, I left very satisfied with the mechanical work, the smooth ride, and the friendly staff. I would definitely return and recommend them for tire and alignment services. read more

Called in and they said no appointment necessary and it would take 1 hour planned a day around it and came in to them saying 2-3 hours. Slop service and just for a tire rotation. No thanks. read more

Service was amazing! I was estimated an hour wait and I was out before the hour. Price was affordable too Thanks To Mike and Jesus for being upfront on the pricing. read more

I will never ever bring my car here again for repair! I should have seen their feedback before bringing my car. Bad experience for me especially i am in a struggle with my finances... i regret trusting big o tires!!! read more

I can't say enough good things about Big O Tires. Their service is excellent, and more importantly, they are honest. We were previously told by a dealership that we needed to spend several thousand dollars on repairs. Before committing to that, we went to Big O Tires for a second opinion--and they confirmed that the expensive repairs were completely unnecessary. They saved us a huge amount of money and gave us peace of mind. Angel helped us, and he truly lived up to his name. He was professional, straightforward, and did a great job. This is the kind of place you can trust. read more

I called ahead of time to check the price for AC refrigerant fill up, and I was told $100. But when I got there, they changed it to $125. Also, other places do AC diagnostics for $20 but here they said $175-$200 read more

A huge thank you to the team at big o tires on parkmore specifically ozzy and Alex they are always super quick with their service and very efficient. My tire popped out of the blue today and I had to bring my car in, thankfully I have insurance on my tires with them so I only paid for the service. Great value and quick service! Thanks guys! read more

very helpful & fast! got me in & out in about an hour. They also forgot to originally factor in the sale price in my quote, but caught it during checkout and charged me the right amount. Thanks Angel & Ozzie! read more

great service all around. you're taken care of from the second you walk in, to the minute you leave. sandra was very helpful/informative & david fixed my issue flawlessly. they definitely gained a loyal customer thanks guys !! read more

Big O Tires - tire service / car care - Auto Repair Near Me - San Jose, California

Tuesday 12/16/2025 we had an appointment with this store to change the 4 tires. We had our quote online 2 weeks ago and got our car done on time today with the great support of Angel Bernabe. He was done paper work very quick and professional to make sure it is aligned with our quote. There are many more people help behind the scene that we do not know names. Thank you very much Angel and the team. Wish you all Happy and Enjoy the holiday season! :) read more

Their appointment system isn't really for an appointment still have wait time of 1.5 hr. When I called for oil change pricing they told me they have $10 off promotion but online says $20 off. LOL don't waste ur time read more

Service was very good and quick very friendly happy with my service they told me about any else my vehicle needed and gave me a quote on rear brakes read more

Very unprofessional shop. The woman upfront who's been there for years is extremely rude to everyone she talks to. Also, synthetic oil is not "vitamins" for your car as one tech convinced a man who drove a 1990's BMW to use synthetic because it will "help" his car run better. read more

Great customer service and went over and beyond to help me. I had the delight opportunity to meet Joel today and setup an alignment for my 328i BMW. This was after shopping for places in the area. As I arrived Joel greeted me with satisfaction. I told him I had new tires out in yesterday and before coming here was looking at other shops and all were backed up and pricey. Joel said he would have me in and out in no time. After my car was done. I advised I might bring my other vehicle for tire service. Then Joel manager overheard and chimed into our conversation. He offered a few suggestions which I appreciate. I told him I usually shop at America's tires and Costco. He explained he can offer a better deal for new tires, alignment and any other recommendation that is needed and that the shop labor charge is competitive. I really appreciate both of them HIGH 5 to both of you. Hope this review helps since it's written by me a veteran yelper. Thank you again. read more

Wow, I forgot l wrote another review on them a while back, this should say something! I don't do reviews unless they truly deserve them. "IF YOU DONT KNOW MUCH ABOUT CARS, DONT GO HERE, TRY DUBLIN BIG O TIRES! MY FAMILY AND l LOVE THEM AND DONT UP CHARGE YOU!" My story: I've unfortunately had consistently bad experiences with this Big O Tires, which is disappointing because they're so close to me, and I really wanted things to work out. Last year, I took my car in because my tires were constantly deflating. I kept filling them with air, but it didn't help. They told me there was a needle in one of the tires and assured me they had fixed it. After waiting an hour, I picked up my car, but to my frustration, the tires were still deflating. Clearly, the issue wasn't resolved, and I was left feeling like nothing had actually been done. Determined to fix the problem, I decided to try another Big O Tires, even though it was far away in Foster City. That location was a completely different experience--the staff were so kind and thorough. They actually fixed my tires, and the technician went above and beyond by staying late so I could pick up my car after hours, knowing I had traveled a long way. It's unfortunate that this location is no longer open because their service was exceptional. Recently, I gave my local Big O Tires another chance for a simple oil change and tire rotation (B13 service). The base price was already high at $209, but then they started adding charges for brake lights and a long list of other things. By the end, the total was close to $1,000. I felt like I was being overcharged and pressured into unnecessary repairs. I ended up driving to another Big O Tires in Dublin, where my family goes, and they confirmed that while my brake lights needed fixing, the other services weren't really necessary. Sadly, I just don't trust this location anymore and feel like they're more interested in making money than providing honest service. Now I have to drive 45 minutes to a place I can trust, but I'd rather do that than keep coming back here. read more

Called and asked if they had a specific size tire to fit my Mini Cooper. The young lady said they didn't, but they could order one and have it the next day. I made an appointment for 11am the next day and the tire was there when I arrived. The young lady was very nice and friendly as she took my info. They changed my tire no problem. I knocked off one star because it was supposed to take one hour but ended up taking two. read more

Service was fast and prompt. I've been coming here to change my oil the last few years.

Honestly just really great service and some real honest people working here. Service was done in a pretty timely manner while all being very transparent about everything. read more

I want to shout out to Leon at the Morgan Hill Big O. I had a tire leak and he fixed it on the spot. Great customer service and professional. Thank you! read more

I've been going to this big o tires for many years and had a solid experience today when I went in to get my tesla wheels rebalanced and rotated. The guys in the shop were friendly and helpful. Howard, the manager, did a nice job handling the processing of a promotion mailed to my home. Wheels are rotated the tire pressure is perfect. Back on the road! read more

I have learned over the years that you should not cut corners or cheap out, especially with tires! I needed to find a reputable shop and Big O Tires delivered! Clean shop, professional techs, multiple service bays capable for lowered cars, efficient turn around. Great job. Had a TPMS act up about a month later and one of their guys Rodrigo was very professional and attentive to solve my problem. He got me back on the road the same afternoon! Thanks Rodrigo and team! I hadfound competitors that will install tires for a few dollars less, but these "other guys" shops were filthy, poor service, phones constantly ringing and holding, customers waiting, long lead times and in the past a tech actually was putting my tire on backwards...yikes! Get some!!! read more

Big O Tires - Auto Repair Near Me - San Jose, California

Asked to speak wth mgr, she came out with a host of excuses, not one of which justified 2 plus hour wait, for a scheduled appt. I asked for Dist. mgr's name and phone #. She said "I cant give that information" Had I not been standing by the alignment area, another car was about to be worked on, once again- before mine. tech. looking for my car, realized they had given him wrng wrk order to complete before mine. I showed him my car, I went Into ofc to let mgr. Crissy know of mishap, she shouted out "I am at lunch. You can't harass me while I'm having lunch" I reminded her that as a mgr. She must follow through and resolve this matter because the alignment person is confused and about to put another car in front of mine. After she had assured me that my car was next. unprofessional mgr/ poorly run. Only reason I am here is, I made a HUGE MISTAKE and purchased a 3 year alignment pkg. read more

Big O Tires - 11:00AM appt. It is now 1:00pm and my car has yet to be aligned. POOR mngmnt by mgr. Crissy. - Auto Repair Near Me - San Jose, California

Great customer service. I had an oil change and tire pressure check at another Big O location and was not satisfied as problems still were there. The San Jose Big O tires took care of ll my issues without charging me. read more