Having grown frustrated with dealer service departments, I went looking for that legendary unicorn,…read morethe good local repair shop. After a little research I gave Precision Import Service a try, and I could not be happier with my choice. I received clear explanations of what could and could not be done, as well as what was needed now vs. in the future. I saved money over the dealer estimate, and I'm confidant they will take care of me in the future. They are a little hard to find - tucked way in the back, on the end, but worth the effort.

Extremely thorough and detail-oriented mechanics, not to mention honest and reasonable.read more

I love the boys at this location they are all so friendly and helpful! Usually a quick in and out…read morefor maintenance, a little small talk and a few laughs! I never feel like I'm being taken advantage of or over charged. Suhail always has a smile on his face and ready to welcome you in, Jarrett was extremely helpful with a recent belt mix up and stuck it out and got it done for me! I wish I caught the others names too but thank you to everyone at the shop! Will definitely be back again!

I would strongly caution anyone against using this Valvoline location. I brought my 17-year-old…read moredaughter's 2014 BMW X1 in for a routine oil change. Within days, we noticed oil leaking onto our driveway every morning. An independent repair shop inspected the vehicle, documented the damage with photos and video, and advised us to return to Valvoline because the leak appeared to have been caused during the oil change. The manager reviewed the evidence and acknowledged that a mistake had been made. However, despite multiple return visits and repeated promises to fix the issue, the oil leak continued. At one point, my daughter was driving on the highway when the car began shaking and lost power, forcing her to pull over. It was a frightening and potentially dangerous situation. What should have been a simple oil change turned into weeks of inconvenience, safety concerns, and a vehicle that still was not properly repaired after several attempts. I am extremely disappointed with the quality of service and the handling of this situation.

I have been looking for a reliable and honest auto mechanic for all of my 30 years in CHANTILLY. I…read morethink after trying CASEYS for the past two years that I have settled on them as my GO-TO place for all things auto related. Their counter service is friendly, knowledgable and understandable. Their services while not the most inexpensive is the best for good service, fair pricing, and candid evaluations of problems. They are also open to questions and exPLAINATION and concerns an owner has with repairs. When one can find good service and feel as if all recommendations are truthful...this is all one can ask for in the area saturated with many questionable services centers. They deserve 5 stars for a unique set of qualities. Robert Venafro

Been coming to Casey's with both of our cars for several years now, at the recommendation of my…read morebrother who has all four of his family's cars serviced here. Expect quality and honesty, not cheap or dishonest service. Family owned, not franchised or dealership owned. They stand by their workmanship and warranty service. It's sometimes difficult to line up a loaner car, and concierge and drop-off service were started and discontinued at some point, but at least there are a couple of loaner cars available for customers. If you do need to wait for service, there's a cute little kids room, a fish tank, a regular waiting room, refreshments and a coffee bar. Super clean, inviting, and not "dingy repair shop" vibes. Can't go wrong with Casey's! Highly recommend.

I got my car inspected and was told I needed new rear brakes. The independent shop quoted me $750…read morefor rear pads and rotors which was absurd. I called a few other local independent shops that quoted $550, a bit more reasonable. Then I decided to try instant car fix and was a little skeptical about the quality. I tried calling and messaging but they were unresponsive. I booked online but had questions about OEM-equivalent pads and rotors but no one answered their messaging system. The price was much more manageable and cost around $350. The mechanic came out same-day and was very nice. Did all the work right in our driveway, showed us pictures and the old items to show that I truly did need the work done. He showed me the parts he was putting in which were of high quality. Car passed the re-inspection at the original shop and said the repair was done well. It was nice being in my own home while the work was done instead of being in the shop waiting room or coordinating a pickup and dropoff. The mechanic was quick and efficient. And best of all, it was much cheaper than going to a shop. Only complaint is the poor communication beforehand and the long time window to wait. Although, the mechanic messaged me about 40 minutes before he came out. Despite these minor issues, I'll be using them again and would recommend you give them a try.

brakes installed, made clicking noise when wheels moved…read more scheduled a tech to inspect it charged $180.99 havent been credited yet i was charged $180.99 for technician #2 to fix technician #1's mistake. I'd avoid this place. I'm confident the mechanic would have fixed his own mistake for free. but the business? not worth your money.

We were recommended to go to this location after our 2000 Toyota Corolla failed emissions at…read moreanother, bigger, car shop. Mike and the rest of the staff at Midas have been amazing, being honest about what does and does not need to be done. We never feel like we are being pressured to address something that is not actually necessary. And, when they realized that fixing the emissions on our Corolla would be more money than the car was worth, Mike basically told us not to waste any more money on it. They helped us find another car at a reasonable price and we are so happy to have found this shop. We have switched to using this specific Midas location for all of our maintenance.

Switched from Ashburn location to this bc recent change in owner. They failed safety Inspection…read moreon good windshield wipe. Maybe I need find a new shop

Have a 2024 Integra Type S and current 3 year maintenance ended from dealership so decided to come…read moreto this shop for oil change and break fluid flush. Brian and Jerry were kind and clear. Nice mom and pop shop environment where customers know each other. Great value and quality experience with no upselling, Service took 90 minutes. Will be coming again and recommending to friends

Probably my first negative review and interaction with shop owner or employee. there were few shops…read morenext to each other and I parked under sign of dad's garage to see to figure out which shop to go to fix my tire . After i asked him and said he can't fix my tire asked me to move my car because his customers coming while he had two other spots open . He could have said we don't do tires but we do offer some other services if you need it in the future and maybe one day they could have earned another customer . I understand there are probably some other people park and leave their car and not going to their business but that conversation could have been a lot different!

crooks the manager tried fooling us that our car is a run flat tire up charging us $100 to change…read more when confronted that we knew it's not a run flat, he tried fooling us further by saying you agreed to the price. what a fraud manager needs to get fired , he is lying to customer to make more profit

This location tried to charge me $170 for an oil change. I can only assume it's because I'm a…read moreyoung, single woman who they were hoping wouldn't know any better. Thankfully, I know enough to know the excuses for why they "had to use the most expensive oil" was garbage. I've had much better luck and service at other Jiffy Lubes in the area. Take your business elsewhere.

Let me try to make this easy for the driver in need of an auto shop team they can trust. You need…read morelook no further -- nor drive no further mile -- than Virginia Tire & Auto of Chantilly. I wanted a routine-check up and went to them on a tip from a friend whose family is a lifetime customer. They blew me away during that experience with their service, knowledge, pricing and authentic integrity, but then they really blew me away when my tire blew out a month later and they not only fit me within hours of it happening, but suited my car back up with a BETTER tire, BETTER rim, BETTER alignment and BETTER preparation for future tire maintenance at a BETTER price than anyone I've talked to has gotten elsewhere. Specifically, I have to shoutout to Kenny and Ariel, aka "my guys". Ariel has been working here for apparently 30 years and it shows in how he has mastered his skills, his craft, his art! I talked to him personally about how we might try to smooth a jagged edge of a rim out versus replacing it entirely for temporary use and while it's not a normal kind of extra service, he went to work with his tools and sculpted the metal with the mastery of Michelangelo, and ensuring safety for my tire and for myself back out on the road. Then there's Kenny, whose friendliness and accommodating manner on the phone sold me on this shop initially, but when I went to the shop and met him in person -- I knew he was the real deal -- which says a lot given all the fair pricing deals Virginia Tire & Auto works to provide their customers, and Kenny goes the extra mile there to find any discounted rates or offers to factor into the total cost. Not only does he carry a poise that shows professionalism and sincerity in how he handles his job, but he possesses true knowledge of auto services and I've grown to trust his judgment implicitly because it's proven to show he is looking out for the BEST interest of my car, my wallet and my life and lifestyle. THANK YOU to all MY GUYS & GALS keeping me rolling and running!

Yelp makes me give them at least one star, but they are really a 0. I was a MyCarClub member (I…read morecanceled it today) so I have gone there for oil changes because it's a good price, but NEVER again will I ever use them. I have had issue after issue after issue with them, but I was dumb enough to try them again today, and once again they failed me. I had a 7:30am oil change scheduled and dropped my vehicle off last night. At 8:50am I hadn't heard from them so I called for the status of my vehicle. They put me on hold to go and look, and then came back to tell me that their systems were down and they weren't working on any vehicles this morning. I asked why no one called me to let me know. No answer. I asked what they were doing for the last hour and a half they were open. No answer. I asked to talk to the manager and was told he was at the Centerville location. I called the Centerville location and they wouldn't let me talk to the manager. I told them my vehicle was at Chantilly and no one had contacted me to tell me that their systems were down and they weren't working on anything. The person on the phone apologized and said that they should have called me. Then they said I could go pick my vehicle up and re-schedule. I went to get my vehicle and they were doing the oil change. I asked them why they were working on it when they told me they couldn't and Centerville told me to go pick it up. They told me they called Centerville and weren't told that. Since their systems were down they wanted my credit card number to charge me later (I wouldn't give it to them, as I am not having them lose that or show it to non-authorized people by accident) or I could pay by cash. I told them they weren't even supposed to be working on the vehicle. I asked why no one called me in the morning to tell me that they were having an issue. They told me that they had a lot of customers to contact. I said that they had been open over an hour and a half and I couldn't imagine that they had that many people to call. They then said that they couldn't call anyone because their phones weren't working. I told them they answered when I called. They told me that they could receive calls, but couldn't make any. To say I was irate is an understatement. I told them I wanted my vehicle and I would never give them my business again. They then had someone come out and have the audacity to tell me that after today they would not take me as a customer any longer. We told them it was mutual, as I had already stated this. They are the WORST company ever and I warn anyone and everyone to never use any of their locations. This was just today. In the past, I've waited HOURS on end for my vehicle to be serviced when I have had an appointment. I have been told they don't actually take appointments. I have been told that they take people who come in before they take people who drop off their vehicles. I had bought tires from them and got a flat. They told me that I had no warranty and that it was unfixable and I needed new tires. I took it to a different garage where it was repaired for $50 and now a year later I am still driving on the same tire. Do not ever use them.

Malcolm came to help me with my brakes. He inspected all four. And he fixed what needed to be…read morefixed. There was no pressure to do anything extra. He was polite and professional, and very competent. I was absolutely impressed and would definitely recommend Brake squad to fix brakes. Definitely five stars

Met (technician) arrived earlier, with a call saying he was on his way over. Joe Gregory (founder)…read morewas with Met, and I really enjoyed getting to know both of them and learning the history of how Brake Squad got started. I was a curious observer who never bothered either of them. All my questions were answered. Met also found an additional issue, which required them to leave and get another part. Everything was completed, and they took my car for a test drive before handing it back to me. Great experience, and (not shared with either of them) saved me over 1000.00 based on my dealership quote. Thank you, Met & Joe.