My experience here was excellent. Fast and professional service. Nothing like the awful service I experienced in Rehoboth, DE. The guys there were very courteous and respectful but I tip my hat to the young woman there, (Demetris), for working her way up the ranks! It's not easy for a woman to gain respect in a male dominated work place. She gets it by pulling her own weight and obviously Demetris has earned it from them. Respect to Jiffy Lube for recognizing her potential allowing her to advance her career! read more

Such a great staff at this location. I've been here three times and it has been better than anywhere else all three times. Very competent, fast, and professional. I pass up a lot of other auto shops to come here. read more

I swung by this location this morning for an oil change. Pulled in at 8:12am and was on my way to my office at 8:39am. Service was quick and the staff was very friendly and professional. They even vacuumed my vehicle and cleaned the windows. Bonus! Having only recently moved to MD, I am happy to have found this location on my usual weekday route to downtown D.C. They now have a new, regular customer. read more

Wow! The positive reviews led me here on a Saturday afternoon when I was sorta nearby. I figured it would be packed and I would have to wait forever because...sunny Saturday afternoon. Nope! I waited not at all and was done in about 15-20 minutes. Everyone was super friendly and helpful, and excellent communicators. I hadn't been before and even entering my customer info into the computer was fast. They offered me some additional services but it was a real offer - no pushing, and it was easy to say no. I was even asked if I "felt comfortable" bringing my car back in 5000 miles for another change and I said 7000 is good so they made me a sticker for that, no push back or anything. There is an amazing Mexican fruit store next door, so go there first or after - in the time that I went fruit shopping and came back, my car had been done and was waiting for me like magic. Payment was easy too and I downloaded a coupon from the web for them to scan. The easiest, best oil change I've ever had. I did notice a few cars lined up when I left so probably timing is everything/there is sometimes a short wait but I can't imagine it being long, they are so fast! read more

This my second time coming to this JiffyLube. I like their efficiency, professionalism, and service.

Stumbled on this place by accident. Went to Goodyear Gemini up the street at 2pm only to be told they're unable to give me an oil change before 5pm and I "could come back Monday." Did a quick search to find out closest oil changer, and Jiffy Lube came up only 2 miles away. Perfect!! I'm always hesitant about taking my car to new locations, BUT customer service from the time I drove up was on point. Darryl (I think that's his name) was professional and polite. He provided me w/a rundown of all services JL had to offer and when they should be performed. It seems as if, asa I sat down in the waiting room, Darryl told me my car was ready. In and out in no time! SWEET!! Although this JL location is no where close to my home or job, it's certainly worth the drive for the quick, efficient service I was provided yesterday! I'll definitely be back!! read more

I have been going to Jiffy Lube for over 20 years and will continue to do so, however never to this location again. My issue is with honesty. If they are going to lie about something simple as vacuuming the car, then what else will they lie about. I know they told me they had to change the back wipers, yet charged me for all the wipers including the front. How do I know they were changed when they didn't even tell me they were doing it in the beginning. They also said the rotated my tires and filled them up, yet the front driver tire was much lower than the rest. As I am leaving I see that they put 46 PSI of air in my tires. In the year of having this car, jiffy lube has always only put 36 or 37 in my tires. ( and that is about 6 different locations in Virginia) Did they do this to punish me for mentioning that the tire was low even though they said they did what they were supposed to. I feel like taking the car to a different place and having them check to see what was actually done since I cannot believe anything they told me. What a waste of 150 dollars and 90 minutes of my time. read more

(customer service review)Okay so I just called and spoke with JJ and I won't be visiting this place. He was not at all listening to me clearly he didn't know what he was talking about. I told him the year of my car and he repeated something that was not remotely close to what I said.(2014 does not sound like 2009) He also went on to say "you gotta get synthetic oil" and I politely told him "no I don't" he said "well oh" I'll take this as a sign...I'm gonna not go because if JJ messes my car up I'm gonna have to "Jab Jab" somebody. I'm disappointed because I saw such great reviews :( I was looking forward to checking them out read more

This is the only Jiffy Lube I bring my car to. Everyone is so friendly and professional. From the moment you step out of the car until you check out everyone is so nice. It can sometimes get a little crowded in the small waiting room but I still find them to be fairly quick but I don't mind because they always have current magazines. read more

Needed an oil change and wanted to find a place close by... read the reviews and decided to try this shop. Rarely does a place exceed the good reviews it gets, but this shop did just that! Great car service, excellent customer service as well! Each member of the service team was personable, friendly, and fully explained what they were doing and any different options available for my service. Not a long wait at all, in & out with a fully serviced vehicle! I WILL be going back to this shop again! read more

Great customer care, clear explanation of recommended and performed work, FAST completion of service. Clean bathroom too, as mentioned by another reviewer. Pleasant and painless. read more

This is the best service I have ever had. The employees are ridiculously friendly, extremely helpful and most importantly HONEST! The service is amazing! read more

Needed an oil change and found this Jiffy Lube location on YELP. I can't say ENOUGH how nice of an experience I had. Derrick J. walked through the quality inspection with me and was thorough, courteous, and answered any and all questions that I had. The same goes for all of the guys who worked on my vehicle - and they even vacuumed my floors and washed my windows! Derrick even gave me some recommendations for tire replacement services. Thanks guys and keep up the great work! I'll definitely be back and will tell my friends! read more

Flawless customer service every time I come to this place. The employees are all on point from the greeting to opening the door as I exit. It's very rare you find a business where ALL the employees provide customer service. Keep up the good work and service guys and I'll keep bringing both of my vehicles back and recommending you! read more

Excellent, quick, competent and courteous service. The manager got my daughter's bottle out of the car for me when I realized I forgot it. Will definitely be back! read more

Simple. Easy. Helpful. These guys were quick and didn't try to sell me anything. Good experience.

Came in requesting an oil change, they didnt make unnecessary recommendatiom as other shops do, very respectful, 15 minutes later I was out the door. Fastest oil change ive ever had. read more

I normally hate going to jiffy lube. This location is farther from my house, but I'll be coming back to this one. The staff is friendly and service is fast. read more

I love this Jiffy Lube. They are SO fast and so incredibly nice, all of them! I've been coming here for years and have never had an issue. Thank you for the consistency and wonderful customer service. read more

Simply the best! I drove into the garage and accidently got my car stuck in the mechanics bay in the floor. The entire team treated me with respect and did not make me feel worse for my VERY stupid mistake. They called three other Jiffy Lube locations to find the right tool to get my car out of the hole. All the while taking care of other customers while proactively trying to figure out my situation. Once out of the hole, they checked for any car damage and executed my scheduled maintenance promptly. They even drove my car around the block to make sure everything was working correctly and encouraged me to visit in a week for extra assurance. Their stellar service was only highlighted by the poor customer serviced I received from Progressive Auto Insurance who refused to help me with a tow or jack because I didn't have an accident "on the road". Whatever dude! I'm so glad I went to this Jiffy Lube and they have won this customer over. Shout out to Mario, who in his 20 yr of service has never seen anyone drive into the mechanic bay but troubleshoot the issue like a champ. Shout out to Al, who drove in his own van from another Jiffy Lube location with the right tool to get me out. Like I said, earlier, they are simply the best! read more

Quick, friendly, and helpful. My wife and I both frequent the business and will continue to do so.

Everyone here is super friendly. Great customer service. I was in and out in about 30 minutes. They didn't try and make me get stuff that I didn't need for my car, which was great. Most places try to up sell you on stuff you don't need. I didn't feel pressured at all about anything. I will so be back when its time to get an oil change. read more

Drove quite a ways to this Jiffy Lube because of the great yelp reviews. It was worth it. I was in and out for an oil change in 15 minutes on a Saturday. Everyone did a great job and the customer service was outstanding. There really isn't even much more to say. I would drive the further distance to this location any time. read more

I could tell as soon as we called that they were a professional team. The guy on the phone had so much energy and didn't need to put us on hold before quoting exact packages of services with pricing. The service only got better when we showed up in person. They were very accommodating in letting me retrieve my phone and wallet when I left them accidentally in the car, as the job was happening. The oil change only took 13 minutes for a drop-in appointment. Since it was raining, the guy held the umbrella up for me between the waiting area and my car when it was done. Amazing!!!! Loved the experience. read more

Very courteous staff, polite and appreciative of your business. Clean waiting area and fresh coffee, clean restroom also. Worth the drive for the service and peace of mind. Quick service as well. read more

They provided excellent service in a courteous and informative manner. The service providers were helpful, answered all of my questions and suggested I take my car to an auto mechanic for services they did not provide. read more

Nothing but great things to say about this particular Jiffy Lube. The staff was super friendly and accommodating. I took my 2012 BMW 328i for an oil change and decided to come here instead of the dealership because the folks at Passport BMW aren't the most friendly bunch. The price was almost the same as the dealership but well worth it. And they're fast! read more

Great service! As others have mentioned, the employees are very friendly and the service is much better than I expected. I was pleased with the unexpected vacuuming and window-washing, as well as wiping down my dashboard and steering wheel. Would definitely recommend. read more

It really good 15 min max. Then you can hit the read happy.. they good professional respectful and on poing ................... yes i love this place read more

I tell you what.. Darrell is just the nicest guy in the world. He meet me before I got in the door, explained the process and got it started immediately. It's just different here than most jiffy lubes - or car repair shops in general. read more

I just got here, and the employees immediately as I walked in we're extremely kind and wonderful service. I came in at 10:15am on a Friday morning for an oil change and I've been told it will take no longer than 15 Minutes!! I know right. So far so good, the waiting area is clean and they serve fresh coffee. I will be coming back! read more

I chose this Jiffy Lube because of its high rating. They took really good care of my care and didn't try to sell me services I did not need. The Manager Michael came out to greet me as soon as I pulled into the parking lot. He and team lead Derrick were courteous in accepting the car and getting it into the bay. Demetris was feet patient with me as she explained my devices. Derrick also went the extra mike to find an air filter compatible with my car. This is definitely the best jiffy lube over ever been to and the only one using from now on. read more

I highly recommend this shop in Brentwood, MD to anyone. Leon was a great fellow, knowledgable, efficient and sincere. I am fully satisfied with oil service at this branch and must say their price was fair and reasonable. I will service my vehicle at this branch for sure and wish Leon and his crew all the best. read more

One of the best experiences I've ever had getting my oil changed! Because they're open till 7pm I was able to go after work. I was pleasantly surprised that it took less than 15 minutes, and how they reviewed all the service options with me without being pushy and with honesty about what they thought I really did or really did not need. As a bonus, my rear brake light had recently gone out and, though I bought the bulb to replace it, I didn't have the right allen key to fix it - they changed it for me easy peasy! Everyone was very friendly; I will definitely be back! read more

I would like to comment on how professional the staff is at 4307 Bladensburg Rd., Brentwood, MD. The staff members welcome you and make you feel like a valued customer. The service to my car was done with efficiency and with minimal wait time. What really impressed me was the politeness and friendliness of the staff members. This will be my go to location for future Jiffy Lube services for my car. read more

I absolutely love this JIffy Lube. I generally only come to this particular site, always receive the very best customer service.

Get in, get out. Professional, friendly service. Search online for a coupon before you go. Open til 7 during the week, so I can go after work, which is a big bonus. read more

Best service from a jiffy lube ever! And I have been to many different locations! Have you ever been to one that actually offers a full pot of fresh coffee? Clean reception room and courteous attendants serving with a smile! Awesome! read more

Always amazing service at this location. I've become a regular and am always greeted with a smile and often by name. Both cars I have services here have been running great despite the beating my wife and I give them with our long commutes. As if the business model of Jiffy Lube isn't enough, the friendliness, speed and quality of this location makes me wonder why anyone would go somewhere else for regular servicing. A full five stars. read more

Best experience ever! I was taking a road trip in the afternoon so I went in the early morning for an oil change and to change my wiper in the back of the car. I was the second in line to get services. at first I was weary because it was a little past 8am and the doors did not open yet. i was skeptical about my coming to Jiffy Lube. At about 8:10am, an employee emerges and apologized stating that they were are just finishing a staff meeting. When they finally open, a wonderful gentleman comes to car and introduces himself and asks me what I need. he tells me the type of oil I will need in my car. He then leads me to a clean waiting room where they had coffee and donuts. I understand this may not be an everyday occurrence but I appreciated it. the coffee was delicious by the way. When they assessed my car, I was informed that my headlight is out and other details around the car. I told him, the last mechanic I took my car too, I was informed my headlight is in a weird location and items in the car had to be moved so it would cost over $100. The Jiffy Lube attendant asked his co-worker if he could change it and the guy said no problem. I was shocked and excited and it was only going to cost me $20. By the time they were done, my tire pressure was balanced, all liquids topped, car vacuumed, windows washed, oil change, new back wiper, new headlight and a full stomach of coffee and a donut all for less than $110- and I was out in 30 minutes. I felt very confident after this trip to take my long road trip. this was my first time experience and I will be a long-term future customer. read more