I went to Jiffy Lube for A1 and 3 service. However, they didn't have transmission oil so they told me to try another location. Little disappointed, I couldn't get both services at one location. However, they were efficient and did the regular oil change in less than 15 minutes. I was happy of less wait time. Thank you for the quick service! You earned a customer but hopefully next time you have transmission fluid on hand to change. read more

Truly a great experience today at the Post St location. Team members were super friendly and the service was top notch. No pushy sales either. $10 coupon on the site was already loaded when I went to check out, driving a good value for a quick in and out oil change. So many shops close by too if you want to walk and grab a coffee, quick snack, or do some specialty shopping while you wait. Give these guys a shot and hopefully your experience mirrors mine. read more

Jiffy Lube - Exterior - Auto Repair Near Me - El Dorado Hills, California

I went in for an oil change and tire rotation this morning. I wish I caught the name of the young man who helped me. He was very polite and accommodating. He let me use all of the coupons I had and my car was all good and ready to go when I returned from a nearby gym class. The associate even walked me to my car and opened the door for me when I left. You just don't see service like that anymore. I would highly recommend the EDH Jiffy Lube! read more

So the employees are very nice. However when they sell you an already overpriced air filter they leave off the $42 charge to install a $30 item. They don't show you a receipt until after you pay and email it to you. They say the filter is normally $35 but I'll give it to you for $30. I would have said no if I knew it was $42 to install it. Would never come here again. They definitely pray on women as I asked my male neighbor and he said they didn't try to upsell him anything. read more

Shout out to Johnny here at Jiffy Lube. What is typically a basic interaction at a jiffy lube was heavily enhanced by Johnnys customer service. He went above and beyond to make our experience better and really provided great customer service! read more

Went here a while ago, about a year now, and forgot to post this review. Went in with my 2001 Mercedes E320, and they overfilled my oil, it then spilled into my engine and snapped my serpentine belt, along with I'm sure other damage. I do not recommend this place at all. DO YOUR OWN OIL!! It's cheaper and, you probably know more about your own car than these untrained people do. read more

Amazing service! Amazing team members! Friendly staff! Quick service! Best one I've been to so far!!!

Had my oil change today, got pleasure of working with James, Store manager. The staff were prompt , proffesional and asked several times if there was anything else they could help me with or look into. Found that my cabin filter was extremely dirty so I had that replaced as well. I was there maybe 20 mins . All my fluids were topped off and I even got a military discount . The store was clean and very organized. Will definitely be coming back. Big thank you to James for making my experience great! read more

Jon was very nice and informative I recommend ,everybody was nice my husband and I plan to visit again read more

I went here for an oil change and to use the current $33 promo. I will definitely be back because of the their professional and friendly service. It was a good deal for my money, especially since they care so much about my positive experience. read more

WOW! Yesterday my "check engine" light came on and I was concerned. I was near Jiffy Lube in EDH so I pulled in to get help. The service I got was SHOCKING! SHOCKINGLY GREAT, THAT IS! The young woman who greeted me and the tech that did the diagnostic were both TOP DRAWER employees. From being prompt, to fantastic eye contact, to informing me of what was happening was incredible. They got right on it and I got a printed report for my mechanic. I was relieved to learn that the problem was not urgent and I could get back on the road. And get this... there was NO CHARGE! I left a $20 tip for the crew. They were that good. Someone knows how to run a business with these well trained and impressive employees! Thank you! Janine from Placerville read more

Kyle was fantastic and great customer service, his coworkers were very helpful, got right in. Found me a discount coupon too!!!. Highly recommend this place of business read more

I was in a tight spot... my oil light flashed, and I went straight to Jiffy because I've had such great service in the past. I only had cash on me and the attendant informed me that they are now cashless. That would mean I'd have to drive a good minute away to deposit my cash. Mike, heard my conundrum and offered to check my oil to see if it was road-worthy for the trip. It wasn't. Out of the goodness of their hearts, they gave me a top off and gave me the opportunity to come back soon when I was ready. Thanks to all the team there, I'm very grateful. Good things happening there! read more

The entire team at this location is incredible! They went above and beyond the call of duty.i went on the Wednesday before Thanksgiving, no waiting. Excellent job! Thanks Jiffy Lube! read more

This company is corrupt. I went to one Jiffy Lube and was told my wait was 90 minutes (not corrupt, just busy). I drove to a second and it was a 45 minute wait, so I chose to stay. Once it was my car's turn, they brought it into the bay, and began prepping. They told me it would be $180 for an oil change. I had already done the research, and knew exactly what oil my car needed. I also knew it was about $55 for the oil. I understand that you are not just paying for materials, they check fluid levels, etc, vacuum the floors, air the tires, and try to convince you to buy a new filter by showing you a very dirty one. They sell these filters for about $45, and you can buy one online for about $8. They have used this filter upsell on me in the past when I had changed the filter myself a week before my visit so I knew they were showing me somebody else's filter, probably one they keep in the shop for such purposes. Anyhow, I explained that the Jiffy Lube web site says a full synthetic oil change is $125. They also have a coupon online at all times for a reduction of $30 you can use. First off, why not just lower the price of the oil change and do away with a coupon that is always active? This seems like a corrupt way to do business unless of course you are open to taking advantage of those that do not know this coupon exists. They told me that my particular car uses only the "best in the world" full synthetic oil, an assertion I know to be untrue because I already knew what it used. This was why unfortunately it would be $180. I told them to button up my car and remove it from the bay, I am leaving. Got home, called Big O Tires, and gave them the specific information of my car and asked how much an oil change would be. $90. read more

River, Carl and James provided excellent customer service when I visited on Friday Nov 14!! Thanks for the service!

james and John were the two most knowledgeable and dedicated workers that I've ever came across did all of my stuff that I needed for free which was while I was driving back from Texas couldn't ask for more if they do great work I would recommend bringing anybody read more

Faith has amazing customer service! She was extremely nice and helpful also extremely fast. I could not have asked for a better experience!!

I am so thankful for the amazing service and extraordinary dedication of the techs working at this location. I brought my Porsche 911 to be serviced (oil change) this morning. I was welcomed quickly by a friendly technician who said he needed to inquire whether they could service my 911. I was not surprised- Porsche does everything their own way, and not every shop has the parts and equipment to service them. Quickly the technician returned with great news - they had both the oil and filter necessary to service my 911. The service was thorough. After the service, they reconnected the engine fans and started the car to ensure all was well. One of the engine fans made a funny noise. The technician quickly turned off the car and diagnosed the issue. They spent the time to reinstall the fans perfectly so not a noise came from them. They went so far above and beyond to make sure all was well with my car it was amazing! I tipped the nice men and mentioned to the manager/owner (I did not get his name / I should have he was very car savvy and he was simply awesome) how happy I was with their help. With Covid things take time. People are on edge and finding workers is hard. Despite all this the men working today at this location gave me the kind of service that was hard to find pre-Covid, let alone now. Anyone who wants preventative maintenance in the area would be well served to patronize this location. Customer service and honesty demonstrates character. They have character. Thank you Jiffy Lube near Town Center!! I will be back and count me as a fan. read more

In today's world with all of its craziness, Randy Foster, Manager at the EDH Jiffy Lube is one of the great guys! I had a car issue today (Sat.4/24) and called my regular maintenance service centers. They couldn't help me much, were closed and one even said he couldn't do anything until Weds. because they were very busy. Ughhhhh. Because I didn't know how serious my car issue was, I needed to have my car checked out, plus, I was due for an oil change and tire rotation anyway. I called Randy and he said to bring the car right over. Well, when I drove up to Jiffy Lube at 4616 Post St, El Dorado Hills, my car issue went from not sure what it was to very much worse. Talk about timing! Randy, who is very knowledgeable, diagnosed it quickly and let me know he would see if he could help, even though they didn't normally do that repair. Well, Randy got the part I needed which made me feel sooooo much better and within 90 minutes, my car was back to normal with the oil change and the tire rotation. And to top it off the price for everything was more than fair. As I told Randy, I am now a customer for life and will only go to that Jiffy Lube as long as Randy is there. I didn't realize Jiffy Lube was able to do so much more than oil changes. Now I do and I will spread the word about my local Jiffy Lube. Anytime I need a car repair, Jiffy Lube in EDH will see it first. Randy is awesome! I let him know that this kind of service is so rare and I couldn't be more grateful. I highly recommend Jiffy Lube on Post Street in EDH. read more

Both my car and my daughters needed work on brakes and oil changes. Randy and his team were extremely responsive, trustworthy in recommendations on service, parts, time, and respectful. They were communicative throughout the process and efficient with resources available to get the job done. I'm truly thankful they understood the safety of my kiddo was my utmost priority and made it theirs; too! I highly recommend them for all services, recommendations and time efficiency. Thanks team; we really appreciate you!! read more

I love Randy and his staff! Very professional, and understanding! I had an incident where my card was declined and Randy let me take a few minutes to call the bank to see what was going on. It got resolved, Randy was very understanding and I was on my way. I would always recommend Randy and his staff every time! Thank You Randy! read more

I've been here a few times now and everyone is Always friendly and professional, it was a bit busy today but they are always thorough and I always feel like I can trust them. I will keep coming back. read more

Useless employees. Lazy, dumbfounded, and clueless. HIGHLY recommend to go ANYWHERE ELSE!!! Manager inside the store is pretty cool, besides that, everyone else sucks. Especially the greeter. read more

Positive experience. It was nice and quick with $15 check in coupon. Cheaper than than other competitors I contacted.

I needed an oil change before my maintenance service with the Lexus dealership. I hadn't been to a Jiffy Lube in years!. Well, I was pleasantly surprised at the level of service from Matt, Jack and I believe Donald at this location. They were friendly, speedy and recommended a needed service. I highly recommend this location. I will definitely be back. read more

I was pretty disappointed with my service today. I used to get the best service at this location. But today, I was told I'd have to wait maybe 2 hours because there were 3 cars ahead of me. That's fine, I didn't mind the wait, but 2 of them told me this as if they wanted to deter me from coming in. I came in for a basic oil change and a tire check since the warning light was on. The girl who checked me in came in to let me know they checked everything and all was fine. But then I remembered the last time, they told me the back windshield wiper needed replacement, but they didn't have it in stock. So I asked her about it and she said, "oh yeah, that's torn, but I'll check to see if we have it in stock". I said, "Oh you didn't last time, so I ordered one, it's in the back of my car. Can you guys install it?" She comes back later to tell me I'm all set. So I get up to pay and she said they weren't comfortable installing the windshield wiper and my warning light is still on for my tires, but if I drive it around a bit, it'll go off. Ummm, no, it usually goes off right away. So I asked if they checked the spare tire, sometimes that sets off the warning light. She said no they didn't check that. No offer to check it while my car is still there anyways. Now I'll have to take my car to Costco so they can check my tires and fill the spare. And I guess I'll have to figure out how to put the windshield wiper on myself. I used to get the best service at this location! Now it seems like they only want to do the bare minimum and they just wanted to get me out of there. Update: I added a extra star. When I restarted my car later that evening, I had 2 extra warning lights come on (check engine and a flashing AUTO LSD light). I cancelled my plans the next morning and drove straight back to Jiffy Lube. They were very nice and did the diagnostic check and found that one of the hoses was not reattached properly. By fixing that one hose, both of those new lights went off. The assistant manager, Jeremy rechecked all my tires and added air to my spare tire, so that warning light actually went off too. read more

I came in for a oil change, with my oil light and tire light on. They were upfront and to the point, they told me I had premium oil and wouldn't need an oil change for atleast another 7000 Miles after scanning the cars info. I tried to explain how I didn't think that was correct but they sent me on my way without one look at the actual car. I didn't trust them and I've had a better experience at the Folsom location so I went there, they listened about how I got a free top off a few months prior so that's what was on the report and did a full run down. I had a blown head gasket, air filters that needed replacing and a must needed oil change, along with my tires being filled. DO NOT GO TO THIS LOCATION. Take the extra time and drive to Folsom. read more

The staff here were real friendly and helped us troubleshoot car noise. Standard oil change and air filter replacement. read more

Jiffy Lube - Auto Repair Near Me - El Dorado Hills, California

Terrible service. A judgmental worker apparently feared telling me what it would've cost to fix what was wrong, so instead, they lied to me, told me everything was fine, and sent me on my way. I waited 3+ hours for my brakes to be fixed because they told me they'd call me when it was ready. They never did, so when I finally called them, they told me my car had been done and ready for pick up. I show up, get charged the $25 for a brake inspection and I'm told everything's fixed and fine, except for my blinker which needs to be dealt with by the dealership. On my drive home, my brakes are still just as squeaky, so I call back and someone tells me "ooooh, well THAT would've cost $300." Ok? No one told me that in person, and I was ready to pay any dollar amount to not be driving around with this obnoxious sound every time I brake. I don't know if they looked at me and assumed I wouldn't be willing to pay that much or what, but I'm extremely insulted, and livid I just wasted 3+ hours of my day sitting around waiting for a bunch of clowns to do absolutely nothing to my car. $25 less in my pocket but sounds like they needed it more than me. read more

Don't even bother taking your car here. The workers tell you that you have to pay for fixes you don't even need done to your car. They also told me that my car had way too much oil put in it last time I changed my oil (newsflash: y'all are the ones who changed my oil last time so you just admitted you don't perform services correctly. Red flag #2). They told me they couldn't perform a tire rotation because my lug nuts are stripped. I'm not that stupid and I checked them myself right after and they actually weren't stripped so thanks for that. I also heard them trying to upsell 3 separate people within 20 minutes. Take your car anywhere but here. I'm appalled by how I was treated. If you aren't a typical looking "car guy" they will treat you like you know absolutely nothing. read more

Terrible service here. Went at 4:17 pm after calling to make sure they could service my car by 5:30 closing time. They confirmed. I waited 15 mins in my hot car, then got a half effort service. They marked I declined to have tire pressure and windows done but I didn't. They rushed me out and charged me $100+ bucks. Had to ask for a receipt that showed they cut corners. Asked the manager what happened , he just said I'm disappointed too. But he was leading the team. They had friends hanging out in the shop capping and talking while over charging me for terrible service. Never again. read more

Thank you all ladies and gentlemen! They were so very nice. They put my skid guard up and I made it home. It's nice to see ladies working in Automotive. My daughter raced at Placerville Speedway for years. She pulled her motor and tranny, then repaired it and put it back in. She was taught my a few good men. read more

I needed an oil change for my Mini, and I was in a bind. I rolled into Jiffy Lube seeking services and was greeted warmly by a technician. He oversaw my service and even offered additional information about my vehicle, which I greatly appreciated. Everyone I encountered went above and beyond in their service towards me and to the other customers in the office. I will be back at this location in the future. Thanks Jiffy Lube! read more

Update: The manager reached out and said he would address all of the complaints that I had posted about. I really appreciate that he reached out almost immediately and was genuinely upset that his staff would behave in such a manner/ that I had a bad experience. I probably won't be back just because I had such a poor experience, but I do appreciate good management that cares about losing customers, so I'm adding two stars to my review. read more

The slowest Jiffy Lube anywhere. My truck is parked in front of an empty bay, while the employees do everything except pull my truck in, and change the oil. I have to come here because my company has a fleet service, or I would go anywhere else. Rude, slow people who hate their job. That's who runs this place. read more

The Jiffy Lube on Post Street in El Dorado Hills treated me like a queen today. I was from out of town and had a message about my engine oil pop up. They checked it for me and added my oil. The young man that helped me smiled and was extremely nice. I apologize for not get his name. No Charge for this wonderful service. I am safely home now. Thank you. read more

Got an oil change on my 2011 Buick this morning. Loved that I was greeted right away and they did a great job and were pretty fast considering how busy they were. Nice friendly and no issues with my coupon. I didn't think about it and needed it when they offered a tire rotation for $25 and my car is riding around better than it has been in a while. I will be back. read more

I apologize in advance for the length of this review but it is worth it. My family has been taking our cars to this location for years and for multiple cars primarily for oil changes and tire rotations. They have always been fair and efficient with their service. My son went and has his brakes replaced on his truck, which I wasn't too pleased about. They aren't known for their brakes and because the lack the equipment, the can't machine the rotors. So a replacement of the pads means a replacement of the rotors. In reality, if you know that's what you need, it is convenient to walk in and have the whole thing done. We decided to sell the truck and in advance of sale I decided to have the mechanic give it a once over. The car was basically fine but they shocked me when the insisted my front brakes were history. Considering it was only 6 months since we had the brakes totally replaced, it just seemed unreasonable. Well I brought it in, and jiffy lube looked at the brakes and insisted that in-spite of unusual wear, my brakes were fine. I talked to the mechanic and they insisted my brakes were dead, but since I was planning on selling the truck and the fact there were no obvious indications, ie no signal from the pads, I blew it off and figured it could survive a sale. My final repair was to replace the tires because they had worn to the warning tread. The tire dealership came back and told me that it was true, my backs were trash. At this point I was pretty upset and I spoke to the manager who had inspected my brakes before. The mechanic had told me that if the measured the brakes without takin the tires off, they would get a false measurement. I insisted they remove the tire and measure the brakes. They did so and came to the same conclusion as the other two organizations. In the end they did a full replacement of my pads and rotors and the calipers that appeared to have failed which caused the problem to begin with. Very honorable, I wish they had taken more care at my initial inspection, but I respect them for doing the right thing and replacing the entire thing. read more

First, I recommend you not go to this place. 1. While Jiffy Lube mails you all types of coupons, and the local football team sells a card that entitles you to 15 percent off, they have never honored them and make every excuse in the book as to you already are receiving a discount. I am looking to take them to the automotive board. (manager or owner of this franchise; are you reading?) 2. I arrived at 5:35 with one car in the bay ahead of me. A sloppy looking mechanic who appeared hung over told me it would be at least 20 minutes because they only had three mechanics. The truth be told he did not care about my business and was looking to close up early so they could go home. 3. Always trying to sell you stuff you do not need. "Let me sell you an air filter for $50 bucks that is perfectly clean and you can buy at Autozone for $12." 4. They say we top off for free. Nope! They charge me $2 to add anti-freeze to your car. 5. Not a good value. Amazingly the dealer is cheaper. This is about convenience but they make it a hassle so why bother. Interestingly, i have a Jiffy Lube by my work that is professionally run. It seems in EDH we get small businesses that seem to think they can offer substandard service since we will have to travel to get work done if we choose not to patronize them . Guess again. You have lost my business permanently. read more