I was in Fort Collins, Colorado, visiting my sister. I drove here from California, and one of my headlights went out. I went to two other places that would not help me and pulled up to this Jiffy Lube. The technicians were very helpful and our technician Mateo was professional and quick with the repairs. I would recommend this group of professional technicians to anybody in the area. read more

Employees were very rude. One employee delivering cars from the back to customers when done was driving the car very aggressively and honked at potential customers not yet served. The man directing traffic into lanes would not ask simple questions about timing or services offered. We will not return. read more

Good, reliable service. The crew, in particular Dez, always help me understand what's going on and why it's important.

Great staff all around. Have been here twice this month due to my year 2005 vehicle and they made sure to take care of me and get everything fixed and serviced. read more

Kristina was the Best! Very Professional, Focused, and Detailed in explaining the questions I had about various services Thank You So Much! read more

Super quick, kind and respectful staff, affordable, and they knocked out all my 60k mile maintenance without blinking an eye. Both Noah's and Gonzalez were great. read more

The crew working June 9, 2025 killed it. The greeter was an absolute legend. Everyone working on my truck was fantastic. Will always come here. Way better than Loveland locations read more

If i could leave 0 stars i would. First, they didn't install my cabin air filter correctly and had to redo it myself, they are lazy. They didn't reinstall my glove compartment correctly, and left it in pieces on my floor. They filled my tires up but didn't put my tire valve cap back on ??? This place sucks and definitely wouldn't go back. read more

Earlier in the afternoon I had a scheduled appointment with Grease Monkey on N. College. It didn't end well (you can look for that review if you want to). I popped into this Jiffy Lube a few minutes later and received fast, courteous service even though it was quite busy and now 3 PM on New Year's Eve. Thank you to everyone who took care of me. You earned a repeat customer today. read more

Daughter had her vehicle serviced here. They did synthetic oil $99. Great. They did rear diff fluid change on a vehicle with 26,000 mile $199ish. Seems like a naive upsell. She bought it so... I made a visit to follow up on some issues brought up by the dealer who serviced it for other items. Sarah and Ralph were friendly, made an offer for other needed service. Not sure why it wasn't done when she was there but they did it no charge. They offered to check the cameras to see if some of my items happened while they serviced it. Jury still out but Sarah and Ralph did everything they could to make me happy with their service. read more

I've always received great customer service here. My engine was overheating yesterday and I needed an oil change anyway, everyone working was extremely friendly and helpful. Ralph and everyone involved saved my day, thanks so much to this amazing staff! This was already my go to location to get things checked out on the fly, I won't go anywhere else now. Everyone there is knowledgable, friendly, and the prices are great. Overall, I've always had great experiences with this location and would highly recommend based on the staff alone. read more

the workers at this jiffy are super knowledgeable, honest, and friendly. As someone who doesn't know a lot about cars, I feel as though i can trust their recommendations to keep my car in good shape. Thanks guys! read more

This location is one of the better Jiffy Lube's that I have found personally, and would recommend anybody to go there. They are always very busy but they get you through pretty quick. read more

Went in for an oil change and they messed up my tires. Went in with only 5k miles on my new off raiding tires, ended up with TWO LEAKS. Both of the valves were messed up, AND they replaced a couple caps not only with the WRONG caps, one of them was also broken. I'm honestly astonished how much went wrong with my TIRES when i was just there for an oil change. Watch out. read more

Great crew! Polite, speedy, even provided a coupon to help with the final bill. Definitely will return in the future!

Colton, Sarah and Ralph- huge thank you for your prompt response and warranty on our brake flush this morning. You went above and beyond, including driving over to Toyota to get a new brake fluid cap, even though the reason it needed to be replaced was not your responsibility. I came in flustered and concerned, and I left with brakes that don't stick, and a complimentary oil change. Thank you for your service, help and knowledge this morning. A much better brake solution than I was fearing coming in! We will continue to come to you for all three of our vehicles. Much appreciation. read more

Had an oil change and a fuel filter replaced on my f250 diesel with only 15000 miles on it. They didn't hook up the fuel line correctly under hood correctly when I started the truck it sprayed fuel all over the engine. They sprayed the engine off with water. drove it a while and it still stunk in the cab. Took it back and I and the employee cleaned the engine further. The manager replaced the cabin filter and gave me a %15 discount saving $8. what a bunch of incompetent personel. Dont go to the Jiffy Lube on College avenue in Ft Collins. read more

I learned today from a Jiffy Lube location in Virginia that this Jiffy Lube location charged me for a rear differential service on my vehicle, a vehicle that doesn't have a rear differential. That partially on me for not being knowledgeable about the vehicle. But you cannot overlook that this particular Jiffy Lube location WILL SCAM YOU if they feel they can get away with it. read more

Jiffy Lube #17 2549 S.College Ave These folk are my go-to for my lil' Smart car. So far, all I have done is a basic oil / oil filter change, etc service. I do this once a quarter even though it's not all that needful; but it's kept my 2008 car easin' on down the road for 12 years now. Every time I come in, no matter what day/time, they are very professional and fast, even though my weird lil' car (engine in back, fluids in front) does tend to throw the new kids for a loop...but I take pity on 'em, and show them where things are, Lol. Overall, I've had good experiences with them. read more

Jenna the assistant manager was epic! Efficient, welcoming and everything you need on a Tues morning when you already have too much to do and suddenly realize you need work on you car. Ugh. Thank you Jenna! read more

I came for an oil change and I asked the guy if I would get a discount if I provided my own oil and filter (since I already had it in my car because I was planning on doing it myself, but ran out of time) He told me it would be half off so I agreed to do it. I payed and left without thinking about it. I later looked at the receipt and they only gave me $4 off. I called and explained what had happened and he told me I only got $4 because there were 5 guys working on my car and they have to pay their workers even though it took 15 minutes max read more

great service! Channing helped me out and gave me a free service! I definitely recommend going here. They were very quick.

They are amazing and fast! I have gone to all the locations nearby and this by far is the cleanest with the friendli staff

Help me with everything and then some after some annoying car troubles. They seriously save the day definitely would recommend.

Upon arriving to jiffy lube on 10/17/23 I was directed into a bay for my oil change. The technician started on my oil change, and after draining my oil walked me over to the computer to get my information and asked what oil I wanted. I was then informed that the only oil available for my vehicle was full synthetic and it would be $99. Since my oil had already been drained I didn't have much of an option. It took a while after this and several different technicians worked on my vehicle. After filling it with oil I was asked to rev my engine between 2k-3k rpm for 30 seconds for a pressure test. Towards the end I heard a technician in the pit below my car screaming "stop, stop, stop, cut the vehicle off!" After some waiting and nothin being communicated to me the technician put more oil in my vehicle. I was originally told, after asking what happened, that they didn't tighten my drain plug all the way and oil was leaking from it. After speaking to the manager he stated the oil filter gasket got pinched during installation (by jiffy lube technician) and oil was spraying everywhere. Not sure which was true. I was offered no discount or refund. Later the next day I noticed my tire was almost completely flat. After further inspection it was leaking from the valve stem. Having no issues since I bought the tires in January I found it odd that now after jiffy lube checked tire pressure I had a flat. I would not recommend jiffy lube and will be taking my vehicle to the dealership for inspection to make sure they didn't screw anything else up. I got lucky compared to most other reviews, some of which resulted in $10,000 + in damages. PLEASE AVOID THIS PLACE! Update: Jiffy Lube called me and offered a full refund and free oil change in the future as well as offered to fix the tire. read more

Matty and folks were super helpful and quick with my oil change and rock chip repair!

Highly recommend this location, honestly one of the best service stations I've ever been to. Came in for an oil change and they had me in and out in maybe 15 minutes. Found out there were some other services I needed done and there was no pressure on me to perform them, just a good recommendation. Ended up getting some of it done because they were way cheaper than any dealership, and for the speediness of the service, better than any other place. Shout out to Elijah for taking care of my car and to Sam for being really honest and super helpful. He was even super nice to a lady before me who was having a really hard time. Lot of respect. These guys really go above and beyond, I highly recommend taking your car here. I will definitely be bringing my Subarus back. read more

I brought in my car for a oil change and power steering fluid flush. There was oil marks left all through out on the inside of my car and my seats were ripped by one of the employee. No one took accountability, and it took over 5 days for anyone to get back to me after I had to call several times. They denied the claim. also after spending $260.00 they did not give any discounts or try to make it right in any way. Would not recommended to any one. and will not be going back. some of the worst costume service I've received by far. read more

Got an inspection done on my new vehicle. They couldn't find it in the system because it was so new but completed it anyway. Thank you Madison! Excellent service. read more

I took my car to the jiffy lube on 2549 s college in Fort Collins, Colorado 7/17/19 for an oil change. Upon arrival I told them I wanted the high mileage oil the girl said yeah yeah you tell the guy what you want when you get to the computer with him. I had my 1 year old with me sitting in the lobby and he was screaming so I decided to be polite and stand outside right in front of the bay in plain sight. Next thing I know I see my car being pulled around. I was extremely mad they touched my car without speaking to me. I don't believe its policy to just do what you want on a car. No one called my name or anything and I was standing right there. I looked at my invoice and only the standard oil change was done. An hour later I'm on the highway and hear a ticking noise in the engine and see smoke. I pull over and check the dipstick first and it is way over the fill line and I wiped it three times on a clean rag and still overfilled. The rag also reeked of gasoline. I wanted to get off at the exit that was nearby and once I pulled off the shoulder my motor blew. Oil all over the highway and pieces of metal. When I called jiffy lube to tell them the manager Heath assured me he would pay for the tow back to the shop, get me into a rental and get my car fixed. I got it back to the shop right before closing and he told me I would get reimbursed in the morning once his GM Dustin was there because he wasn't authorized to do payments even though he told me he would. The tow was close to 300$ I go there first thing and the operational manager Ken laughed in my face and said he wasn't paying for anything after I was waiting an hour to talk to him. I have a 2015 Kia soul with 103,000 miles. No way my motor should have blown, there was nothing wrong with my car before jiffy lube touched it. I drive for Uber and usually make $100 to $200 a day, that is my livelihood. Now I'm broke from paying the tow and all the Lyft's I have been taking to get around town with my sons doctor appointments. No car and no means of getting a new one. They keep ignoring me everytime I call. read more

I don't know much about cars, but trusted the staff in knowing what my car needs updated on. They ended up changing my oil when they had already changed it a month prior and costing me $100. When I confronted them about it, I was told I was going to get refunded the $100 with a few bus days and never was! I feel like I was vulnerable and taken advantage of... will no longer be bringing my business here. read more

This is not the place you want to get anything done on your car. Typical bait and switch. Get you in the door with coupons(which they don't honor)to try and up-sell you on a bunch of services you don't need. I left last time with no intention of returning in the future. I was sent a survey about my experience which I filled out honestly. I was then contacted by Ken(the operations manager) and I told him about why I wasn't going to return in the future. He didn't respond after I guess hearing the same thing he hears from multiple dissatisfied customers. Even more reason to take my business elsewhere. read more

I had my car oil changed two months ago. The check engine light was on so I wanted to make sure I didn't need a top off of oil. I had the pleasure of meeting Noah. He was helpful in every way. I have been a customer of this Jiffy Lu e for years and they have always been great! read more

I came in with my oil light on and it turned out I was just a half a quart low. The car was topped off, wiper fluid as well, no charge and I was off and running. Very appreciated since I was having to drive home to Colorado Springs that night. Thanks Jiffy Lube! read more

Great and fast service! Will definitely be returning next time I need an oil change. Thanks Jerry!!

I would like to start this off by saying I don't normally review businesses but I had to say something about the amazing customer service I received from Jenna but also from Steven. They were super busy, but not only did he go above and beyond but he was super informative and helpful. I couldn't be happier with the service I received and I will be telling all of my friends about this location! read more

I LOVE coming here ! Everyone is so nice and explains everything clearly. Steven helped me today and was amazing. Great customer service, gives you eye contact and actually cares about your safety on the road. This place will always get my business. Keep doin a great job. read more

Had a great experience at this location, always have. Been going here for a good year and had nothing but great service. Steven especially was great and took care of all our car needs, he was attentive, friendly and knowledgeable about the service. He identified a problem with my coolant and was quick to help fix the problem at a discount. Will be coming here to this location again in the future. read more

Steven was amazing!! We got in and out super fast, and every employee we came in contact with was super polite! I had a small crack in my windshield and they fixed it in two mins! I go to CSU right near this location so it is my go to for oil change etc.. read more

Great experience overall ! Steven helped me out... honest, professional, great convo and made sure my car was up to speed for quick trip to Cali. Will be back ! read more