Got a Groupon and decided to use Jiffy Lube instead of Valvoline. I was able to stay in the car, which was nice... As I had my grandson with me. The technician was training a girl. They were both very nice. Technician advised that the coolant reservoir was bone dry, and suggested a flush. I said no I would see if my husband wanted to do the flush later, but I didn't wanna do it then. Today... Two days later, I decided I ought to check the fluid situation to see if it was still dry... And yes, it was. They did not add one drop. Not only that, the washer fluid was also not topped off. I didn't check the oil yet, but I feel I need to... I had to go run an errand, but that will be next. I guess I assumed also that it should've been correct ‍. Radiator has fluid in it so that was good.. Anyway, our flu is not topped off anymore by Jiffy Lube? Or is it because I had a Groupon? I was a little disappointed... No make that. VERY disappointed. It's such a little thing and it should be done, right? If not, they should certainly let you know! Anyway. I probably won't go back. read more

The customer service here was amazing! They were so helpful and kind. They went above and beyond to help me out with my car. Highly recommend this Jiffy Lube! read more

I took my vehicle to get inspected for lyft slash uber. I took a picture of the of the vehicle before I took it in because the first time I went 2 years ago. I could have sworn. I went in with no glass issue and ended up having a chip in it. I took a picture this time around and the same thing happened. These people are literally damaging your vehicle.In order to get you to pay more money! read more

I stopped in to get my battery tested and see if there were any codes that needed to be read. I was able to get in right away and explained what had been going on. I never felt unheard throughout the process. They tested my battery and told me that was the cause of my issues. They recommended their batteries but at no point were they pushy and when I said I was going somewhere else for the replacement they were extremely understanding. Super nice staff! read more

Didn't have to make a an appointment. The service was speedy and good communication. Thank you guys for all your help.

Nicest Jiffy lube I've ever been to! Great staff and very professional. I didn't have to wait long at all.

this place is amazing. those young men did my car up in a jiffy and had the best customer service I've ever had at a maintenance shop. highly recommend the timberline location. much better than grease monkey. The managers are very kind and will help answer any questions and the upper and lower bay guys work very hard to get your car in and out in speedy timing while ensuring the work done is at the highest level of standards. The prices were extremely fair too and they are very informative of what's going on with your car and what it may need to keep it in tip top shape but not pushy to upsale you at the same time. 10/10 5 stars allathat good stuff. read more

would not take payment from my checking account easily could've verified my account was capable of paying any charge. Will not return. Highly recommend McCormick automotive for all your car's needs. read more

Waited well over an hour watched 4 other cars come and go . Will never go back! It certainly was not a Jiffy read more

Colton, Shadow and the crew at the Timberline Jiffy Lube in Fort Collins got the oil changed and a battery installed in 10 minutes and I was back on the road. Strong work guys!! Thanks read more

The service techs at this location are kind, professional and quick. I stopped in for a rock chip repair and was literally in and out in 5 minutes. Wow! Every time I have been in for any kind of service I am very pleased with the quality of work and care they show their customers. read more

I had a great experience here having 2 chips in my windshield repaired. The customer service was pleasant on the phone and in person. I also witnessed the way Sedrick handled a very rude and difficult customer like a pro. He maintained his composure and was very patient and respectful. The guys who repaired my windshield also did a wonderful job - I can barely see the repair! Thank you to an awesome team!! read more

Stop by on our way to Denver airport. Wanted to make sure the car look good for the trip immediately had ability to pull right in to a bay. Station was clean and place were polite and professional, and they didn't charge me for services. I didn't need which is a big sigh of relief for a female dealing with mechanic shops that like to over charge the unsuspecting -will be back special shout out to the manager For treating his customers fairly unprofessionally! A++ read more

Don't recommend; they added multiple extras that were not needed or asked for to my fleet car visit.

Our Acura MDX needed service and the Jiffy Lube took great care of me and our car. There were several cars ahead of ours. The wait was not long and I was able to use the free wi-fi and have coffee while I waited. There were a couple of additional items that the team pointed out and I was able to have completed on the spot. We will be back! read more

Whatever you do, don't come here for rock chip repair. You can do a better job yourself with a $6 repair kit from Walmart. Took in my truck today for the repair, took about 15 minutes and it didn't change the appearance in the slightest. They attempted to fill the middle of the hole and left a massive bubble in it, then missed the second one entirely. read more

They drained my oil before figuring out they did not have the proper oil to replace it. After 90 mins I was told to find my own way home, which meant to work in the morning, then to them again. They could not find the replacement oil in town so even told me to find it. Really? Then after I demanded a free oil change, they miraculously found a lower grade but BMW recommended oil. They tried to force a higher priced and unnecessary oil on me without my approval. Scammers. Then it took the manager 35 minutes watching videos to reset my computers. Absolute disaster. Don't go to Jiffy Lube. Looks like the same owner owns all the Ft Collins locations so avoid them all. read more

I has having issues with my car and the traction control light stuck on during the snow today, huge shout out to Jeff for helping me by taking my battery off to reset. I was able to make it home safely! read more

They rushed the job and left a cup full cup of old oil in my engine compartment which spilled onto my driveway at home. Don't trust this location. read more

I have been going to this same 3702 s Timberline location for almost 10 years, 4 different trucks. The new 3 oil change coupon you can purchase is a total rip off. Ended up going to cost me $500 for 3 changes. When I disputed this to the employees, they tried very hard to make this right. The owner comes out and basically calls me stupid and tells me to leave and find another oil change station. Her name is Mindy Myers. Her workers were awesome.. She was nothing short of a BITCH !! I wouldn't take a Tonka to her business read more

This Timberline location has set new standards for auto service. A young man by the name of Sedrick was assisting when I came in to get an oil change and he was amazing! Not only did they provide a fast service but Sedrick also notified me that I was running low on coolant in my car and informed me I needed a brake flush! He was able to get all of this done for me and with excellent service and a quick time. Sedrick you are an amazing worker! read more

This Jiffy Lube is my favorite in town. The manager Seth is always friendly and informative.

Me and my vehicles are HUGE fans of this Jiffy Lube because of the professionalism and customer care that is provided on a consistent basis. I believe the care you receive can be equal to the care you are able to provide another human being - that being said. When I take the time to look at the employee in the eye to ask how they are before barking my drive thru oil change order I seem to get the level of satisfaction that we all deserve. Thank you for taking care of my vehicles and providing the perfect kind of care. read more

They got my car through quickly, did what we asked and got us on the road fast. It was a smidge pricy for the full synthetic oil but the customer service was excellent. read more

You can't trust Jiffy Lube to do a great job with anything. They overcharge you for simple services and do what they can to squeeze every penny out of you. I've been to a couple other Jiffy Lube locations around the Front Range, and they are all alike. There is a corporate issue on how the business is run. They opened my glove box and left everything on the floor of my passenger seat (papers, napkins, etc.). The only reason I gave it higher than a 1 star was because their coupons are everywhere. read more

Great place with professional service. They always give me a peace of mind when my tire light is on. They are quick and very efficient to your service needs. They even helped out with my lights that had gone out. Just drive through and drive out. So nice to have in winter weather . read more

They robbed me to the tune of $500.00, doing services not recommended by the manufacturer. Then I took my car to North College Valvoline where I've been going for 10 years. They are so awesome there. Valvoline let me know that I was missing a skid plate from the bottom of my car that it looks like it was "ripped off". Jiffy Lube refuses to replace it, even though the previous owner is confirming that there was a skid plate. So now I have to take them to small claims court. Don't bother with these people. I wish I never had. read more

Don't go to this place. Based on my old memory, I thought this place was a quality place to get oil change, but now I will never go back to this place. I waited more than 20 minutes to check in with Richard in the office. They decided to put my car into the bay without knowing what they need to do with my car. When they asked for my key, I asked them "Do you know what you are doing with my car?" His response was "We are just checking the car". Later when they called me to discuss what we want to do, I told Richard I wanted to have "full synthetic oil change" using Groupon. He clicked on a menu on the screen to choose one and I noticed that there was another full synthetic oil on the menu. I asked the difference, and his response was "one you get is house brand". I said OK and then he asked "5,000 miles for the next service?" and I asked him if full synthetic oil is good for 10,000 miles, and he said "Yes, you can use it for 10,000 miles". At that point, I told them I didn't want to have that oil in my car because I can't trust their oil for 10,000 miles. Richard went out and found out they already drained my oil and the GM, Seth, told me that I have to buy their oil change. They started working on my car without getting my confirmation for the work, and I don't think they are using quality oil if they only recommend their full synthetic oil for 5,000 miles. I will never go back to this again. I will do it at the dealer which is cheaper and more reliable. Don't go to this place unless you want to spend more money for cheaper oil. read more

The entire staff was polite and worked effectively. I always return to this same location on Timberline. I feel good about their service and suggestions for my car. read more

They are always fast and courteous. I have my oil changed o lunch break and still have time for lunch. I will keep going to this this Jiffy Line. Thanks guys you rock!!! read more

Please go somewhere else this place has treated me very poorly, they over tighten an oil filter broke it, to the point 2 different mechanics couldn't get it off. Told me 2x they would not charge me to fix it but then went back on thier word charged me and kept telling me they fixed what I broke, I didn't even touch it lol it e en got to the point I had to ask him to call his manager as I didn't want all the yelling and arguing going on out front of the store. He also proctor point with force at my bill when asked where the numerous was to call the manager. I let him know it was ok to show me with out yelling and he walked off he even had an employee point out they were quiting because this place was a joke and treat people back. Again please go somewhere else it's best for you in the long run. :) read more

They got me in fast 1st come 1st serve, my man Seth let me know what was available to me but did not harass me with up selling which was nice! read more

Friendly knowledgeable staff explained everything about my car that I wanted to know. I got an oil change and a fuel filter change. Fast, courteous and did I mention they have great coupons! read more

DON'T GO HERE! the WHOLE time I was here an employee kept playing the BASS in their own personal car! super obnoxious! If you want a headache and have to hear constant thumping while you get your oil changed this is the place for you. Good luck! ...don't forget the aspirin. read more

Service was polite and very helpful. The wait wasn't very long either. I took their advice on what I should update and I noticed a positive difference in the way my car was driving. I would come back to this location if I didn't live so far away! read more

Great place to go when u need air in your tires for free or just a top off on fluids. Service was great Justin was very helpful and handsome to boot read more

You can't leave people waiting in your parking lot for a long period of time without coming to talk to them. This is basic customer service. I can go to other places, and guess what? I did read more

Never come here. Went for a basic oil change and ended up getting charged over $300. The guy saw that I was a 19 year old girl who doesn't know much about cars and took advantage. The guy told me I needed new brake fluid since mine was dark, even though I later came to find out that mine was recently changed at the Honda dealer and was fine. We have contacted Jiffy Lube corporate and they said we would receive a refund within a week or so. It has been over 2 months and still no check. These people take advantage of and scam their clientelle. read more

This Jiffy Lube has the nicest employees in town! The service is always fast and well done. You are very much appreciated! read more

I called this business yesterday. I told them I wanted to have 1 quart of oil drained, so I could add my quart of motor flush, run the engine for 5 minutes and then have them change my oil. They wanted $49.99 just to remove the quart of oil plus an additional $49.99 for the oil/filter change. They wanted an additional $79.95 for a motor flush. The motor flush product was less that $5 at WalMart. Great news, I contacted Valvoilne Instant Oil Change at 970-482-9096. Not only did they do what I asked them to do, I did the motor flush twice and they charged me only $31 for each oil/filter change. They were very nice and helpful. I highly recommend Valvoilne Instant Oil Change at 410 North College Avenue Fort Collins, CO 80524. read more