There were 5 cars ahead of me and three of them left because it took so long. They told me to have coffee but the pot was empty. 90 minutes later my car was done. read more

A little disappointed in this place. I called in to get prices, liked the prices so I decided to take my car in. They pulled my car in looked at a bunch of stuff and then came to the front to take to me. They asked me if I wanted to change my air filter never told me how much it was, and suggested I did a few other things also. I did the air filter and an oil change. My total went from $34.99 to $60.40, holy cow! Whatever my oil change was done can change anything now. Well I saw the yelp coupon for $15 off, so I gave it to the guy he punched in the code well it only gave me $10 off. Did he change the price to match what they coupon advertised on yelp, nope he told me that it depends on location. I looked at the coupon again, nope it doesn't. So jiffy lube keep your $5, I'll write a review and never use your services again! read more

Jiffy Lube Oil Change - Coupon says $15 off but they only give you $10. False advertisement much! - Auto Repair Near Me - Hesperia, California

Had the best service thus far since going to this location . I was quite comfortable taking in my husbands truck to be serviced . The manager was very helpful and courteous . There was no wait and I was able to be on my way in no time. Thank you for another positive experience . read more

The sign out front claims $21.98 oil change....a good deal considering I brought my synthetic oil and high quality filter....but Art and his crew had other ideas. He claimed the above price was using their products with some sort of rebate from Castrol, yet all I saw was Penzoil logos and supplies, and assumingly Penzoil oil...meanwhile, the real charge was $44.99 even with my own oil and filter. My high priced mechanic shop only charges $29.99 as does Pep Boys. I wasn't made aware of the higher price until they upsold me some wiper blades for $19.98, installed! Great price....until he included the $44.99.. By then I had invested 35 minutes waiting and was now 1st in line and the bay was empty waiting for my car.....so I canceled the blades and just had them change the oil and filter......1st and last time there. $45.00 for 17 minutes work using my products....outrageous...I won't be back, ever. Like my Daddy says "don't believe everything you read" read more

I went to Jiffy Lube in Victorville to get an oil. On my next oil change I decided to do it myself and when I tried to unscrew the oil pan bolt it would not come out it would just spin. I've done the oil change on my car before and did not have this problem. I took it back to Jiffy Lube and I was then told by Josh their warranty was voided due to myself performing my own oil change. I then asked Josh for his corporate number to file a complaint but he denied the number and said he did not have it on hand but instead he could give me his manager's number from the Hesperia location on Main st. Very unprofessional be cautious if you get an oil change at this location. read more

If I could give this Jiffy Lube zero stars I would. I don't know if it was just me, or what. I was the only customer, around noon on a Friday. I went in to simply get my oil changed. I sat there and thought why is this taking longer than expected, 4 guys literally came out from the shop to show me things that was "wrong" with my truck. One of those things being which, my battery, which is brand new and works fine. I feel like the guys were just bored and needed something to do/ someone to pick on. Mind you, I've been to Jiffy Lube several times out of town and got good reports every time. I will never go back. read more

Very happy with my service today, Art the service tech was very friendly and helpful. Was able to get a 20$ discount and and it made all the difference when buying synthetic oil. Will be back with my truck soon. read more

Rich was very helpful and honest. He told me how to shut off the oil change light because I had just changed my oil at another Jiffy Lube and it hadn't been turned off. He also told us about coupons that were available. He went above and beyond to make sure we were taken care of. Thanks, Rich! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Hesperia, California

Be careful they don't do things that are not needed like throttle body scrubs when all you want is a simple oil change. My car has only 21000 miles. Can't recommend that place. read more

The guys here are awesome. They took very good care of my much neglected little car. They were kind and considerate and did not recommend things my car did not need. They were very efficient then got me in and out very quickly should be the work they were doing, and let me see everything. They did not damage my oil filter canister such as the last place I went to. They knew exactly what tools to use to correctly meet my maintenance needs. I recommend them if you're ever in the high desert just find your coupons because they are a little pricey! Five stars for the service manager and the worker who is working on Sunday and were able to get me safely and quickly on the road again. Thank you! read more

Great service from the team at the Main St. Location! My Service Advisor, Art was wonderful. If you are in the area I highly recommend this place for your car care needs! read more

This place is awesome. Friendly and SHOWED me my air filter etc, not pushy at all. Explained everything and made sure I understood. Prices are a little high but the courtesy makes up for that. I feel confident bringing my car here. Recommended additional services and the manager on duty gave me a $30 discount....oh yes, I will be back here for sure! read more

It is the second time I need to re-check the supposed Check List. This place just marks as checked and they don't! I pointed Arturo (Art) the things that they marked as checked and were not conpleted and all he said was "I don't know why they marked them as checked" And walked back inside. Will not go back ever and you are warned not to trust them. read more

The customer service at this location is through the roof positive. I'm so glad that I took the time to stop by and read past reviews. A mechanic greeted me as I stepped outside my car and it was uphill from there. No pressure to replace parts or get service that I didn't need. Every single mechanic that passed by was both professional and polite. I felt like an old friend. My usual mechanic is down the hill so I am relieved to find a solid alternative. read more

If I could give them a no star I would! They broke my glove box! I went over a bump and my glove box fell off, they just threw everything back in the glove box. And then they broke the clip on the cabin filter lid! I told them and they said if you come back I'll put your glove box back on! What!!!! It shouldn't have fallen off in the first please! I do not recommend going there. They don't care about your car, and they are just rude. They just want to hurry you up to get the next car in there. read more

They lost my business !!! I've came here before and been bribing the same car I've been using conventional oil and today! As soon as they saw me with a coupon in my hand the guy said u can't use that for ur car ! I said why not ? He said ur car takes synthetic .... I said ugh ... noo the last 3 times I've used regular oil and then he said ohhh ok, then he told the other mechanic he wants to use a "coupon" and the other guy comes up to me and says we don't have conventional we ran out lol seriously ur going to pull that ! He says u need to use synthetic !!! I know why they did that to up the sale ! That was just a dick move never coming back! Stay away from this place read more

Hey now, I see that Jiffy Lube has responded to my review... I ain't mad bro... I'm just not a customer anymore. I'll tell you what, you guys want to make me happy and you agree that what I experienced is unacceptable? Why don't you give me back my money? Like I stated in my first review, I paid for signature service and did not get a lot of things that were supposed to come with it... Hell, I didn't even get my floors vacuumed or my windshield washed. Seeing as how I paid for many of the services I did not receive, I feel that I've been stolen from. You guys want to make this right? Send me at least $20 back since I paid 45 for oil change and only got the 25 oil change. UPDATE : Merely a week or so after this post, I pulled in to wash my car at the coin wash adjacent to this jiffy lube. The supervisor of JL was standing outside and mistook me for a customer...and began to direct me to the empty stall he was in front of for an oil change. I rolled down my window and told him "not just NO, but HELL NO!!!"...and told him of my previous weeks experience. He apologized and took my cell # down. Two days later I recieved a voicemail from him stating he had a coupon for me to "save me some money on my next oil change"... $10. Really? I'm already out $20 for paying $45 for the $25 oil change...I have to spend MORE to get partially reimbursed??? Thanks but no thanks...talk about insult to injury. Keep your coupon clowns, I'm going to wal mart. read more

Art the manager and his team are not only professional the are courteous and extremely polite. i highly recommend this Jiffy Lube above any other in hi desert. a 10 out of 10! read more

Great service! Fast, good prices, and friendly. John the manager is knowledgeable and easy to work with.

Took my car in for a oil change and tire rotation. The Groupon deal is worth it. All the guys were really nice and helpful. Especially, the manger I think his name was Art. read more

I love coming in here! Always fast and easy to deal with. Never push me to do extras that I don't need. Each service tech is professional and make sure they give me a good deal. I recommend them to all my friends and family . read more

I wouldn't even give them a one but I had to to leave a review. I just had my car worked on. I just had a new radiator put in and they said I needed a flick and to fill it u again. They said I needed an air filter which my husband just replaced two weeks ago when I had my radiator put in by signature two auto collision (which by the way are 5 star) They stole my good one and when I asked them to show my bad one it didn't even fit in there so I think it's some trick they use to get you to pay more. They said I needed a new battery, my car is two years old and there was no corrosion what so ever. They said I needed a different kind of oil and charged me 120$ for 10-30 for an oil change. Do NOT go to jiffy lube unless you want to get roped off bad, and never send your wife there alone because she could literally be a mechanic and they would lie to her. They will lie to you to get you to pay more. Watch out for jiffy lube on main. Oh and how funny one of them said, " My mom comes here every three weeks to get her oil changed by us." That made no sense other than them trying to lie some more to make me feel somehow good about GETTING RIPPED OFF. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Hesperia, California

Just wanted to give everyone a warning about the Jiffy Lube located at 16701 Main St. in Hesperia. They performed a tune up on my Chevy Cruze. Installed the wrong spark plugs resulting in a fried coil and plugs. Cost me $390 in repairs. Despite the fact that I have evidence and they ADMITTED it was their error, they refuse to cover my loss and only offered a refund on the service (about $158). Looks like I'm taking them to small claims. Anyway, I strongly advise having work done elsewhere considering they refuse to cover heir own mistakes. read more

Took my car for a service this weekend and I was completely impressed for the quality of the service. John and his staff did everything possible to make sure I was satisfied. This was my first time going to a jiffy lube,but after this experience, I am certainly coming back. read more

Been coming to this location since I moved to Hesperia. So far I've been more satisfied than other locations in the inland empire. John the manager is always helpful the cashier is always great as well. I would totally recommend this location for oil change. read more

I will never ever take my car there again I regret ever walking into that place . I took my car there for an oil change then I was offered a tune up so I went ahead and got it done . Come to find out my spark plugs were never changed . First and last time I ever go there . read more

Very pushy sales guys and they get a little attitude when you turn down there service. Super cheap and fast but could be better.

I've been getting my oil changed my several Jiffy Lubes in the past 5 years and I've never had an issue until my last visit w/ this Jiffy Lube. I pulled up & there was a car & a 1/2 (The car was in service at the time) ahead of me. The gentleman said it was a 45 minute wait. My issue was, they had 3 workers working on 1 oil change job at a time. It does not take 3 people to work on 1 car at a time. However, that was not the biggest issue when it came to my car (which was 75 minutes later) they started to work on my car. After a hour and 45 minutes wait, Jiffy Lube tells me they can not Remove the OIL FILTER CAP to drop the oiler filter in the canister. So this means they cannot complete the job. I had to goto another Jiffy Lube near by and they look at me as if I was making this up. Needless to say the new Jiffy Lube place was able to remove the cap from the oil filter canister to put in the new oil filter. read more

This use to be my go to quick service center TIL today. They will not service customers vehicles to anyone not having a chip on their debit card! Sad thing is; they don't tell you till they're elbows deep in your car. The customer had to read the small print in the entrance door. So disappointed. read more

I've been waiting for an hour and a half, with no explanation as to why, when I got here there was one car in front of me, I have been here twice before and have waited about half an hour each time but this will be my last time. read more

Art was awesome, great customer service, very polite, definitely needs a raise. Will definitely be coming back. Thanx Art

Had oil changed, that was OK. Tire pressure was checked and car rode stiff so when I got home I checked the pressure, 30.5, 30.5, 36, 37 recommended pressure was 29 I rechecked pressure with two tire gagues. Coolant level was listed as low, but they could have told me it was completely empty. I would not recommend this place to anyone and surely not have my wife take it there when I'm away from home. read more

The staff here is always quick and friendly, only downfall is the never ending upgrades that they try to push. I understand retail and upselling, but sometimes I feel like if these guys not sell me something else, they may lose their job. Anyhow, can't beat a $19.99 oil change and they also clean your windows sand vacuum the inside of your car. read more

I was not going to do this...I would give a ZERO stars if I could. I have been here many times, and yes, they are pushy. But thats not the problem. I ONLY come here out of convenience. But no more. I wont tell you of all my experiences here,,,just the last one. On 4/30/2015. I arrived around 4:40 pm. The kid said no problem, as they were just finishing up the only other person. The kid went to do my car, and the other employee (cant remember his name) stood there and chatted to me the whole time, until the last 5 min when he said he should go help. Having many things I needed t do I paid for my signature service (with a $15.00 coupon) bringing my total to $23.72, and I left. Noticed halfway home, they had not vacuumed, or cleaned windows.I went home a started checking to see if anything else had been done. Well low and behold,,,washer fluid half empty, air pressure in tires ALL low, coolant level low, all of which were marked as done, or ok. It also said that my serpentine belt was ok, which is false as I had an appt to get it changed at Daves. I went back the next day, irritated as it is a waste of my time. And energy. They guy was surprised to see me, and I took him to the side. Hes lucky I did not blast him in front of everyone. he tried to make excuses. I cut him quick. I said, NO excuses. I dont want to hear them. These things were marked as done and they were not. He apologized, (lol) and offered me a ten dollar coupon. I told him no thanks as I have a FIFTEEN dollar coupon. This is pure laziness. Period. This is the worst Jiffy Lube I have EVER been to, and I hate to say it but the owner needs to hire new staff, or re-train the lazy ones he has. Sorry. Truth. Done with this place. Walmart does changes for the same price, PLUS they rotate your tires. bye Jiffy Lube. read more

DO NOT COME better off down the street! The wait was horrific and the service was terrible!! The guys look like they just rolled out of bed and don't wanna be there! And to top it off they all eating not even working on the car it wasn't even 12 yet!! Definitely disappointed will not be back read more

I got a quote to have my oil change . told them to do it. When it was time to pay the price went up $50.00 never again will I come back.. Very disappointed... read more

Beware of this place they rip off their customers. They telling customers that they're car need things that don't need or that the car doesn't even have. 3 times we've had a problem with them. 1st time was they over charging 5 or 6 times for oil, 2nd time was they said we had a leak and it would be around $100.00 to fix. We told them to go ahead and fix it and they didnt fix it. Later one company told us we needed to fix the same leak, the one that jiffy lube was to fix. Jiffy lube didn't fix but we had paid for it. We had to take it to a different jiffy lube location in order to make sure we would get it done right. 3rd time it happen on Saturday, my mom went in for a oil change, one of the workers told her she needed a filter for the air conditioner and it would be $40.00. She said ok and he showed her a dirty filter and told her this is the old one that came from your car and she walk back outside to watch him. They're were two filters on her car 1 old and 1 new. Well he was trying to find the place where the "old" one came from the manager John told him her car doesn't take one. When I called later to talk to john about what happen he told me the worker took one out of the trash to show her what it look like but he told her that was the one from her Car. They were going to charge her again for something that didn't need or even take in her car. If she was not watching them they would have charged her. When we called to complain no one even cared. A while back Jiffy Lube was on the news for overcharging people for things that they didn't need or that jiffy lube didnt fix on their car. So how many other victim of Jiffy Lube are out there, that are not even aware of what's took place. If you decide to go to this place even after all the bad reviews make sure you watch them to make sure that you're getting what you paid for. read more