AWESOME CUSTOMER SERVICE! It started from the phone call to find out how busy they were at 5 pm on. Friday night. Kainoa answered,"Were waiting for you!" Pulled in & only one car in front. Clean-Clean-Clean. Clean driveway to park in. Clean outside sitting area. Clean inside sitting area. Clean work area. Kind, courteous service. In/out in 15 minutes. read more

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Super sweet group! My bumper fell off out of nowhere a few streets down and they zip tied it and filled my tires. SO NICE AMAZING SERVICE!!!!! read more

This is the nicest and best Jiffy Lube! Great service and quality employees! Everyone is so nice and friendly. They take you in quickly, and get you situated immediately. They are never pushy, like some of the other franchises, and always respect your decisions. Overall this place is amazing and I would recommend it to everyone who loves their vehicles and wants to properly take care of it without worrying about being ripped off. Highly recommended! read more

Good customer service at this location. Attendant was friendly and helpful. Walk-in wait was not too long.

Fast quick and efficient! Very professional service!! Employees were all friendly! Will be coming back for all my services!!

There is a location near my work in the Punchbowl area. I have always gotten great service here. This location is run quite efficiently so I whether I'm dropping off for work or just waiting for my state inspection there is an absolute minimum of waiting around. Friendly and professional staff. read more

Great service will definitely be back again. Mahalo for taking great car of my truck.

Quickest team and service on the island. The whole team was super respectful, straightup and knowledgable. Was super impressed and glad I stopped in. I was only waiting for like 20minutes, amazing. read more

¡¡¡Mahalo shoutout to Jonathan, Albert, Joseph, & Ray at Jiffy Lube #1325 at 1489 Punchbowl Street in Honolulu!!! Within 30 minutes they hooked up my 2016 Dodge Journey with their 18-point service checklist, which included an oil change, oil filter change, vacuumed floors, exterior windows washed, added windshield washing fluid, and set my tire pressure at 36. They ended the service with a $10.00 coupon which kept my payment below $50.00 for everything!!! This Jiffy Lube will be my first choice now that I coach out of Kaka'ako Volleyball Gym. They delivered a five-star experience and made everything right!!! read more

Super fast service. They really took their time vacuuming out my car and tipped off all my fluids. I had a $10 coupon and they gave me $15 off instead. What more do you need? read more

I have been driving for about 30 years, and I have to say this jiffy lube on punchbowl is the best auto service shop. Went in for a safety check at 9:00am, and received service at 9:00am. I was out of there in 15 mins. All the technicians were very polite, provided excellent customer service and great teamwork. I heard the word "thank you" multiple times from various technicians. Technician also put air in my tires and wiped my windshield, without me requesting for the service. Keep up the exceptional work jiffy lube punchbowl. read more

Quick easy and pretty reasonably priced! The techs that helped me didnt do amy sorts of high pressure sales crap, and they did a great job getting my oil change done quickly. Will definitely use them again. read more

I took my husband's car to Jiffy Lube on Punchbowl Street and the service was excellent. The staff was helpful and kind, especially their service manager Sanford. He took the time to review the oil options with me and assured me I'd be out in no time. Thank you to the staff at Jiffy Lube! read more

Although the area is a bit sketchy looking and feeling, this location is very convenient and consistently provides quick service. The workers were efficient and professional. Georgelyn was very thorough and explained everything about to happen with my vehicle prior to the service. Amenity wise, they have hot tea and coffee available during the wait, along with a television & a vending machine located in a small enclosed air conditioned waiting room. Tip: Arrive early. This place seems to be emptier prior to 9am. read more

So I'm driving my car to the west side this weekend and feel the AC blowing warm and cold. Hmmm. Then I look at the thermostat and see that it's fluctuating pretty wildly, scarily close to the high end. Add to that my oil light has been coming on and off recently - I firmly decide to go to my friendly neighborhood Jiffy Lube for my long overdue oil change. I'm checked in quickly by a very friendly sista (Rogelyn, I think), who assures me that my oil change can be done inside of 45 minutes (gotta get to work, you know!). She checks our profile and sees a couple of things that look like they need to be addressed. She goes through the list, I agree to some things (topping off coolant, replacing wipers, etc.), but not to others (trans flush, radiator flush, and such). Throughout, she is smoothly telling me how much things will cost as I agree to the services. At the end, she prints out the work order, which I sign. I settle in to wait, helping myself to some pretty delicious coffee while watching some fun morning show. After a few minutes they say they can actually do my safety check inside the 45 minutes (they had previously quoted 1 hour, so I had scheduled a follow up appointment on Wednesday) so I handed over my insurance and registration. I ended up having to use the bathroom too, which was surprisingly clean, with extra toilet paper on offer - thank goodness! About 10 minutes in, Rogelyn (I think) comes out to tell me the coolant was empty - did I want to top off? Yes please! About 35 minutes in, Paula comes out to show me the absolute nastiest in cabin air filters that have come out of my car and asked me if I would like to replace them to the tune of $49.99. Yes please! Yuck! At the 45 minute mark Paula comes out to tell me my car is ready! I feel like I've only been here about 5 minutes! Oh I forgot to mention - they vacuumed my yucky sand and mud-ridden floorboards, cleaned the windows, and inflated my tires without me even asking! Plus, the last time I was here the person who helped me recommended I go to the Jiffy Lube website to sign up for coupons (which I did) so this time I got $20 off my services! I forgot to add the $5 off windshield wiper service but what the heck - that was totally worth all that other stuff they did! Paula also pointed out a few things that need investigating - rack and pinion leak, suspected rear seal leak, power steering leak (I know!), which was super helpful. So in the end I got everything I came for, it cost exactly what they said it would, and it was all done inside the time they promised, enabling me to get to work on time! The ladies I interacted with (there were fellas here but I didn't talk with any of them) were professional, friendly, and knowledgeable. This is my go to Jiffy Lube - it's almost always got available slots when I stop by on the way to work, and it is on the way - and I don't think I've ever been disappointed. read more

This place is awesome! Rogelyn assisted me first on what I needed, explaining what I need...very personable and helpful, great customer service ...Nate worked on my vehicle explaining everything he will be doing, this guy is personable, knowledgeable, courteous and all around customer service guy. Guarantee I will be back, definitely! read more

I was totally overdue for an oil change. I'd been putting it off because in my mind it was too time consuming. I decided to finally get it done this morning and boy am I glad that I chose Jiffy Lube. I pulled up expecting to wait in line for service, to my surprise...I was the only person there. They instructed me to go inside and have a seat in the waiting area. Waiting area: Small (about 10 chairs), has a TV, magazines, water fountain and free coffee. Nothing fancy, but considering I was only there for 15 minutes...it offered more than enough! Service: The extremely friendly Assistant Manager helped me and explained everything they were going to do and everything that was recommended based on my mileage. Being a typical female, I signed up for everything to be done. He stopped me and said "let me take a look at all these things first and then we can decide." I appreciated his honesty and that he wasn't interested in wasting my time or money. At the end of everything, it turned out all I needed was the oil change, he advised me to hold off on the other things. 5-Star rating for saving me time and money. In less than 15 minutes I was on my way! read more

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Bummed, called today to make appointment for Safety Check, was informed that mechanic quit so no Safety Check till new one hired. Now have to go find new place for this year. Hope they can find replacement as this is a good location. read more

Super informative of services to be provided. I went in for an oil change and filter replacement. They were going to rotate my tires as part of this general checkup when they realized that my tires were still under Costco warranty and that Costco would rotate them for free. As a result, they did not charge me for a service that I had forgotten about and I would have paid them for. I brought my wife's car in the next day, and both times both vehicles were in and out in under half an hour each time. The staff was friendly and happy to share general vehicular knowledge, and recommended several body shops in both Kaneohe and Town that might buff out the scratch on my wife's car. read more

Great and amazing people, fast service. Quick stop for an oil change. Check in on your yelp for $10 discount on change oil. Oh they also did a quick cleaning inside the car, and windows of the car. Very informative and helpful I now have a go to place for my car maintenance read more

Why on earth would I give five stars to a chain oil change company? Let me elaborate.... I spaced all week getting my oil changed and had a mini panic attack Sunday morning that I'd have to wait a couple more weeks to get a weekday off to go do it. Wait for it..........Jiffy Lube is open on Sundays! Can you believe it?? I didn't care how long I would have to wait, they were OPEN. There was no line and, although I wished I had timed it exactly, I felt like it was done in 15 minutes! All of the staff is super nice (thanks, Roy!), the parking lot is easy to get in and out of (unlike some places downtown), and they offer a military discount! :) I was very pleased with my entire experience. Went back later in the week for a quick safety inspection - which they performed efficiently for $20. Will definitely be back to see them 3,000-5,000 miles from now... read more

I thought my last visit was fast. Today, I barely had time to respond to a few emails and play two words on Words with Friends before my car was ready. My car is much happier now...which makes me happy too. Thanks Jiffy Lube! read more

Great service. Walked in and waited about 20 min. Not bad at all. Friendly and attentive staff!

Jasmine, Nathan and Rogelyn did an awesome job! Short wait time. Thank you! Will definitely come here again.

This location is a bit hard to find, but if you live or work near downtown you've probably driven by it several times as it is on the punchbowl on-ramp, but it looks like a regular gas station. I've always had good service from jiffy lubes in California and Hawaii, they are always friendly and upfront about their services and if they always ask permission if they are going to do something to your car. I got a safety check here on a Monday afternoon and there wasn't a line so it only took about 5 min. read more

Jiffy Lube - Oil Change Stations Near Me - Honolulu, Hawaii

This location is always our go-to due to location to our home. Due to COVID, I waited a bit longer, however, the safety measures allowed me to wait in my car safely. The staff is always so nice, asks me questions and explains things to me (in a manner I understand!) when it came time for my servicing, it was quick and painless! read more

Awesome service. Check-in on Yelp to unlock coupon! Went in for an oil change. Drive-through service, stay in your car, and super fast.

Always great service when I come here. Efficient and friendly staff. Definitely willing to answer your questions and accommodate your needs. Would recommend if you need to service your car. read more

Jiffy Lube - Oil Change Stations Near Me - Honolulu, Hawaii

Marie and staff are excellent! Super fast and efficient! They even vacuum your car and we were escorted to their lobby to get complimentary coffee. Was there before 7, waited on the side til they opened, took about 10 minutes (enough to drink my coffee) and was told i needed new tires. The experience was so pleasant, i didnt mind. Lol. Came back on day 2, was in and out in 10. Great service. Excellent job, Marie and staff! read more

Friendly speedy service. All staff was very pleasant and helpful. They did the oil change with me in the car. Fun times we live in

Good service and fast work. I called the University location multiple times but they never answered. Called these guys and someone answered on the first ring. Good folks running this one. read more

I got serviced at the Punchbowl location by Rogelyn, Albert, Mana and Nate today. My first experience months ago was at the location next to Jollibee I think in Kalihi area? They sold me as that first experience was stellar. Next, I went to the Moilili/Kaimuki location near Beretania and King. Was not a good experience as the general vibe was they were doing me a favor. The general attitude was not customer friendly and they were no where near as thorough as that Jollibee location. Because they're so close to my home, I figured I'd give them another try, maybe I just hit them on a bad day. It was empty, I pulled up in front of an empty bay and waited 10 minutes... two guys walked by totally ignoring me. I could hear the crew talking story in their break room. After 10 minutes, I pulled out an left for the Punchbowl location. Despite it being a very small garage, they were on me right away, friendly and polite. I did have to wait for two cars but it was worth the wait. The crew was very attentive. The Beretania location would be so convenient and it is a larger facility in a great location.... wish they would rotate the Jollibee or Punchbowl crew to Beretania! read more

I stopped by this morning without an appointment to get an oil change and a safety inspection. Taking care of my car is my version of going to the dentist- it's the thing I put off for as long as possible. The team at Jiffy Lube on Punchbowl made me feel super comfortable, we're very honest with me, and I even saw the guy who had the "general manager" nametag working along side his team- which is very impressive to me. Thank you for a great experience, I will be back with all my car needs! read more

Best Jiffy Lube expierence! Thank you for Rogelyn for picking up the oil filters instead of me driving down to the liliha location. They suppose to have a shipment but it was delayed. Rogelyn, assisted me with my questions. Thanks to Kawai, check in / office, she was helpful with the pricing. Thanks to Al and the other guys for doing the Labor work on the truck. This group went above and beyond! I got good deals because it was posted in their waiting area and went for it. Only down fall, is they didn't have the high mileage synthetic oil, I had to get the blend synthetic. Price is reasonable. Definitely would be back to this location. So what I read on the reviews about this location is true. read more

Pretty good service! I normally go to the dealership for oil changes and other services but I wanted to come here for once. Very good and quick customer service and complimentary coffee/tea inside while you wait (but there's really not much of a wait). I guess I came in when it wasn't busy, thankfully. I got the full synthetic oil change for my baby and it included all sorts of inspections including interior floor vacuuming and window cleaning. Overall my first experience with Jiffy Lube has been very good. They also have military discounts. So instead of $87+, I saved $7. Saved me a plate lunch's worth haha. Keep up the great work and high degree of customer service! read more

so I got here and they told me about an hour which I was ok with being that there were other people ahead of me ... took out my phone and started checking social media and less than 25 mins ... Ma'am your car is ready. Now.... That's what you call Service!! I normally go to the one by university but this will be my new GO TO Location!! read more

great service, was clear about what was needed and super quick!! I always come here after work and never have any problems

Ray is the team lead. He and his team are A1 Everything was pretty much smooth sailing once I got there. Attending mechanic didn't check me in right away, but I figure they were busy. I went inside the waiting lounge and someone quickly came to check me and my car in. They did the oil + filter change and even filled up my fluids & air in my tires. Be sure to check in for that discount. read more

Jiffy Lube - Oil Change Stations Near Me - Honolulu, Hawaii

Found this place through yelp recommendations for safety checks. I was able to make an appointment over the phone (which is nice).I came a bit early for my appointment, they instructed me on what to do & they took my car. When they were ready (closer to my appointment time) they started on my car - which took about 15 min total! Had chairs available for me to wait! will definitely come again & recommend for great service read more

Still THE BEST JIFFY LUBE EVER!!! Inspection by appointment so you don't have to wait, quick,courteous!!! Highly recommended! Exceptional customer service! Always pleasant, I arrived when they opened at 7 AM and was on my way home by 7:23 AM. I left my coffee mug in the lounge, and they called me before I even got home. No hard cells on any of the extras, just offer you reasonable options.Rogel, customer service rep and cashier is the BEST! read more