Avoid This Shop Unless You Enjoy Wasting Money and Time…read more If I could give zero stars, I would. More than two years ago, I brought my car in for a simple front brake pad and rotor replacement, and now--after THREE visits to (supposedly) replace the offending cheap brake pads they originally installed--the issue of the ongoing, excessive black brake dust covering my front wheels still hasn't been resolved. Each time, I was assured the problem was taken care of--and each time, I left with the exact same mess. At this point, I'm seriously wondering if this shop ever actually replaced the brake pads after the first time, since there's never been any evidence that they did. Rommel is full of promises but short on results. He either doesn't know what he's doing or simply doesn't care--and I'm honestly not sure which is worse. When he had the audacity to ask me to bring my car in a FOURTH TIME (seriously?), I instead asked him for a refund of the $604 I had initially paid him. He refused, claiming, "That wouldn't be fair." I'D LOVE TO KNOW WHAT'S FAIR ABOUT A 74-YEAR-OLD WOMAN HAVING TO CLEAN SOLID BLACK BRAKE DUST OFF HER FRONT WHEELS (WEEKLY!) FOR 2.5 YEARS--ALL THANKS TO THE CHEAP BRAKE PADS ROMMEL USED, WHICH HE (quite laughably) PROMISED ME WERE "BETTER THAN ORIGINAL EQUIPMENT." My recent plan was to take this unethical "businessman" (I use that term lightly) to Small Claims Court, but I realized that (Rommel being Rommel) the likelihood of him showing up was pretty much nil. And even if I won the judgment--as I surely would--I would most likely never see a dime of that money again. If you're looking for competent, honest auto service, keep driving. This place is where cars--and customer service--go to die.

've spent over $4,000 here in recent years, trusting them with my car, which has under 50,000…read moremiles. Despite all the repairs, my car is now undriveable, and I'm forced to tow it out of there. Extremely disappointed with the service and lack of results.

The guys here were great! They worked with me around my warranty. They were honest and helpful…read more They put quality parts in my vehicle.

I was tired of getting sub-par repairs on my older 4Runner from local shops in Bellevue, so someone…read morerecommended I make the trek to Auburn Car Repair. I was hesitant since the Uber ride was $65 (one way!), but I took the chance and I'm glad I did. The service was both quick and friendly. It was also much less expensive than Bellevue shops, and they do offer a loaner if you book in advance, which I'll definitely do next time I visit!

I've been taking my vehicles to Import Autos for years, and they always do excellent work…read more Recently, after some trouble with replacement CV axle parts, they went above and beyond to track down a quality part that actually fit -- and didn't even charge me extra for the hassle. They are honest, reliable, and truly care about their customers. Highly recommend!

I can not rave about Dan and this business enough. Came in for repair of a wiper arm. Dan took care…read moreof it quickly, efficiently and did not charge an arm and a leg to fix it. Dan has earned any future business from me and I will be referring family members who need any repairs. It's great to see local businesses being part of the community. Thank you so much for your help!

I have taken my car to this shop 2. Both times the team has communicated with me regarding the…read moresituation and fee's. I have had no problems with their services and recommend anybody with a foreign car to visit this shop. This is a family run shop that is training the younger generation!! So far, they're off to a good start.

Some time ago I had some work done here. Very, very disappointed, the did some electrical work that…read moresort of worked. The mechanic put stuff back incorrectly and I've spent some time fixing and I'm not done yet.

I am extremely pleased with the professional work from Iron Mike Automotive in 2025. They expertly…read morehandled a full refresh of my 2011 BMW E92 M3's rear suspension, installed new coilovers, replaced critical fluids, and repaired a cracked inner exhaust muffler. All work was completed quickly and efficiently. What really stands out is their honesty and proactive approach. They originally diagnosed the loose rear suspension issue, leading to the full repair. They always took time to answer all my questions clearly. The pricing is fair and offers great value. Because of this top tier experience, I will absolutely return to them for all my future maintenance in 2026. Highly recommended!

Love my local Mechanics! They have performed several…read moreservices on my vehicles over the last 15 + years! Honest, dependable and they stand behind the work they do.

A week and a half ago, I pulled up to a parking space and saw steam coming out from under the hood…read moreof my car. Checking under the hood, I located the source, a water leak coming from a heater hose. The next morning I went looking for a place to get it fixed. My regular auto place was booked solid with Memorial Day weekend approaching. With several business trips coming up, it was important to get this fixed right away. I went to Yelp and found a couple of places to check out. The first stop, I received a quote and said they would need the car for three days. My next stop was Dave's in Auburn. Brandon took a look and said he could get it done today. His quote was SIGNIFICANTLY lower than the earlier quote I had received elsewhere. As I was trying to load Uber on my phone, he asked if I needed a loaner car. Yet another problem solved! The repair was done well within the time frame they gave me, and I had my car back that same afternoon. Charges matched the initial quote. Brandon followed up with a text three days later, asking if everything was working right. I couldn't be more satisfied. I will be back when the need arises.

I brought my car in because of a brake squeal and asked the shop to inspect the braking system and…read morelet me know what needed to be done. After about 4 hours, I received a call with a quote of nearly $1,600 to replace all four rotors and brake pads. I later called another shop and got an estimate for the exact same work at $1,200, which confirmed that their quote was on the very high side. I declined the work and went to pick up my car. I was told they did a minor cleaning of the brakes to reduce the noise, and I was charged a little over $100. Unfortunately, the brakes squeaked exactly the same as when I brought it in. I didn't make a big deal about that since the underlying issue wasn't addressed -- but when I got home, I noticed my hubcaps hadn't even been removed. That really made me question whether any work was actually performed at all. Between the high pricing, the ineffective "fix," and the suspicion that my car may have just sat in the shop while I still paid over $100, I will not be returning here. I would recommend that others get a second opinion before agreeing to any repairs at this shop.

Cost me over $800 getting parts and tows and Uber and hotels. For them looking at my car then…read moregiving me back the wrong key making me think I had something wrong with my ignition. They refuse to put me in communication with the owner. I paid $250 for a diagnostic right next to the building as soon as the diagnostic was done they brought me the right key and said oh we may have made a mistake. I will be pursuing civil action against the shop they are very unprofessional and have zero remorse for their mistake. DO NOT GO HERE ! If I could give them zero stars I would. The service representative Greg was very rude

Had good success with this company over the years. Took my…read moretruck to them since it was stalling out. After going through the truck they said it needed a new transmission and engine. Found a guy who took a look, it was fuel system had to be flush and a new fuel pump. Now it runs perfectly and the engine and transmission is perfect. Cost was $1,200 instead of 6 to $7,000.00

Excellent and thorough quality of work. I highly recommend them. They repaired my bumper after it…read morewas hit by another driver at a very reasonable price and worked with my insurance company seamlessly

this place was incredible! I just got married and wanted to get my car's hood fixed during my…read morehoneymoon. The man there gave me a honest quote, no trying to upsell me or anything like that. When I mentioned that I would be away on my honeymoon, he gave the repair on the house. They finished it almost immediately (it wasn't the biggest dent, but enough to keep me from being able to pop my hood) and checked my oil and changed the oil filter. They were incredibly kind, communicative, and efficient. I immediately felt a wave of relief as I pulled out of the shop and would recommend everyone who needs auto body work come here