I stopped into Lodi's Jiffy Lube on my way home to Stockton after the "Check oil" light came on in my car. Always hearing mixed reviews about Jiffy Lube, in a whole, I was somewhat hesitant to have them service my vehicle, but it's a new car, so I did not want to take any chances driving. Bottom line: I went in with a bad mood, bad attitude, you name it...left feeling 100% satisfied. Customer service was great! Jeff, in particular, took care of me and walked me through each and every service they were providing for my car, step by step. I walked out the door paying close to $100, which is a little more than I am used to, but have the satisfaction and confidence of knowing the job was done right. read more

I stopped in for routine oil change and tire rotation on my Dodge truck. Let me start off by saying the ONLY reason I come here is because the truck is a fleet vehicle. So with that being said they went through the motions and changed the oil and performed tire rotation. They preach their "signature service oil change" which is supposed to include cleaning Windows and vacuuming inside which doesn't seem like a big deal but they NEVER do it. So once the truck was finished I proceeded down the road and almost instantly smelled burning oil. I pulled over and popped the hood and there was oil slung everywhere. I turned around and went straight back. They said it was a faulty gasket on the filter which you would think they would see leaking when they did an inspection before they handed it over to me. Very frustrating read more

Jiffy Lube - Auto Repair Near Me - Lodi, California

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I love these guys. They measured my tires to see if it was worth the money to do it and luckily I only have 6/32 left so why bother, but that also depresses me because I almost need new tires. Anyway, these don't skip a beat and communicate with you the entire way. They don't try to convince you that you need something, I believe they check against manufacture maintenance intervals and inform you what's pending. I appreciate the hard work. read more

I came in for an oil change before a road trip and they got me out quick. Not only quick service but also complete. Topped off rear diff fluid, all fluids, cleaned windshield, on and on. they checked everything. Didn't have time to go to dealer. This was way faster! read more

Jiffy Lube - Watch your vehicle as its worked on. - Auto Repair Near Me - Lodi, California

Michael is very friendly, helpful and humorous. A great ambassador for this service oriented business.

I had my car serviced at Jiffy Lube for oil changes twice in the last six months. I've always change my own oil and decided maybe I would decide to go and get my oil change instead of doing it myself I'm going to start change my oil again after my most recent experience with Jiffy Lube. 3000 miles ago I had both my air filter changed. today they pulled the air filters out again and they were filthy and said look you need your filters changed I explained they were just changed not more than a month ago and they said that sometimes happens that filters will quickly get dirty again This is a complete crock of shit they didn't get that dirty after 3000 miles they didn't change them last time but charged me. The manager refused to comp me and provide me a free filters oh well my loss. At the end of my oil change they said that they vacuumed the inside of my car I got in and drove away and look down, The carpet was not vacuumed at all. Typical poor service from an overly friendly staff I'll change my own oil for now on. read more

I came about a month ago and ever since my car felt weak had my brother in law check it out and my tranny cap was not even on !!!! read more

Jiffy Lube - They forgot to put the cap back on !!!!!! - Auto Repair Near Me - Lodi, California

These guys were fast and efficient even with a few extra services added on for this visit. They even recognized that I just had my car washed so they asked if I wanted the windshield washing skipped. This was great because some other places wash my clean windshield with dirty rags and leave it worse than when I arrived. Good job guys! read more

These guys are the best. Everytime I go I'm feel so welcome and taken care of. All the employees are super friendly, and will chat happily with you. It's like they are always in an awesome mood and loving their jobs. They make good suggestions for taking care of my car, without suggesting unnecessary products. I really appreciate that balance! Everytime I go they are very quick, efficient, and thorough. They always take extra care to check everything and go the extra mile with little things like vacuuming the floor or washing the windows. Also, when a mistake does happen (which is so rare!), they are VERY quick to own up to it, fix the problem for no charge, and make sure the mistake never happens again. I have seen them let go of people who were not performing top notch. They definitely value their customers! read more

I was looking for headlight cover restoration services and was surprised to find Lodi Jiffy Lube on the list. They do not take appointments due to the nature of their business - first come, first serve oil change, etc. I dropped by and spoke with CJ. He was so busy, but took the time to talk to me and asked if I could leave my car for a couple of hours. He called me in about an hour and said it was done. I could not believe my eyes when I saw my headlight covers! They went from cloudy and yellow to sparkling like brand new! CJ and his crew are the best! read more

I've been to this Jiffy Lube a few times but the last time I was amazed how efficient and quick they were. They changed my oil, filled my fluids and replaced my license plate bulb in 5 minutes!! I just sat down in the waiting room when they called me up to the counter and told me my vehicle was done, I couldn't believe it. There were allot of employees working this day and they were running around like a Nascar pit crew, so maybe the corporate big whig was doing a visit or something. None the less, I was extremely impressed and couldn't believe how fast and efficient they were......Great job, keep up the good work. read more

Shout out to Jiffy Lube. The crew took good care of Angelica and I. Manager Kenneth Bradley gave the signal and I was welcomed in unison by the entire crew. To my surprise they ALL said good bye and thank you. Reasonably priced oil change. In a world that rarely takes customer service seriously. I highly commend them for going that extra mile. They're some kinda special for that read more

Jiffy Lube - Auto Repair Near Me - Lodi, California

Consumer beware: although I have enjoyed coming here for years, I've come to the realization via first hand issues w this particular location that they do put up a good game face when it comes to friendliness and prompt service, what you don't know, however, is that they will charge you for a particular part or service, and do another. They over promise and under deliver, which is the worst way to do business in my opinion. Besides those facts, I've also heard they are currently dealing w a lawsuit over not replacing the oil tank bolt, which left their customer w no engine just a few miles after leaving their location. Although that story I can't confirm or deny, it sounds definitely possible. Check out how jiffy made the news. http://www.youtube.com/watch?v=Pf6KY6rrqYU&feature=youtube_gdata_player read more

When we arrived we were told 45 to 50 minute wait, we said ok we'll wait. Got inside where Michael was very knowledgeable about the services and products Jiffy Lube had to offer. Him and the crew were very friendly. Oh and that 45 to 50 minute wait turned out to only be a 25 minute wait. Definitely coming back and highly recommend this place!! read more

They did not do the services they said they did on their sheet. They also did not put my info into the computer correctly as I asked when they couldn't find my existing info. For instance my address was listed as the address of the Jiffy lube I was sitting at. It scares me when they say they completed a service but it was obvious they didn't. read more

Almost a hundred bucks for an oil change on my wife's Lexus. I think not, I instantly left at that quote. Sanborn chev will get you in and out for under 60 bucks. No brainer. read more

Always have a great visit at this Jiffy Lube location! Mike S was exceptionally nice, helpful and very professional! Chris the manager was also very helpful and gave me great tips on how to take care of my 2015 Jeep. I always feel like they are very honest and not trying to pressure you into doing extra work on your car. JUST HONEST! I live in Valley Springs and always travel to this location for my oil changes. The rest of the crew there working on my car also were very professional and always get the job done in a fashionable reasonable time. I will never take my car anywhere else! Thank you to everyone read more

This is a very impressive organization, in particular Chris. I waz attended to immediately upon arrival. Chris did what I needed to get done and he was most professional and courteous in his handling. Top guy in a top company. Thanks Chris. read more

Love that you are served drinks unlimited! All while you sit in your car! Very efficient and honest people. No pressure to get anything that is offered. Used a coupon so that definitely helped the price as you do pay for convenience of not having to wait a longer time then promised like other places. read more

Their customer service was extraordinary. All of the mechanics greeted me, and when they found out that I was a returning customer they all said, "welcome back". They also got the clouding off of my front lights, which no one else has ever offered to do.. not even the dealership. They look good as new. I was very impressed and wish that more businesses had this kind of positive customer service. read more

I'm so sorry I have to do this. My last Yelp review for this was a 5 star because they were consistently exceeding my expectations. I don't know if they hired a new crew (or person) but my last experience is one that I would like to share. Keep in mind, I have taken my car to this place for nearly 4 years and was always extremely happy. Now, I don't think I'm going back. Approx. 6 months ago, I took it in for the regular oil change. As usual, they remove your air filter to try and sell you a new one. I didn't need one because it hadn't been that long since my filter had been replaced so they placed it (or should I say SHOVED IT) back in the car. Well, as I was driving later that day, I noticed that my engine sounded deep and loud- like a muscle car... which my car is definitely not. I had a mechanic look at it and he had a feeling that because it happened right after the oil change, it could have been that the filter wasn't properly re-installed. He was correct... to my surprise, he showed me the air filter and it had some damage from being forced back in. I had to purchase a new one and luckily the deep sound went away. However, if I hadn't paid attention, it could have easily caused a lot of damage to my engine. Unfortunately, I couldn't go back there for my next oil change due to my lack of confidence in their work. I could only assume that it's a new, careless hire because this isn't in line with what I have experienced for so many years. I hate that I can't find a Jiffy Lube that does the job correctly and I might as well learn to change my own freakin oil because this is just ridiculous. read more

i came in today because i had to get service on one of my lights and right away the customer service was incredible. extremely friendly workers. i had michael greet me with great attitude and urge to help me get my car fixed in a timely manner i also had another employee i believe his name was john they both made my trip friendly and welcoming and most importantly stress free! ! i definitely will be coming back for future services. read more

I've lived in the many locations and this shop is hands down the best! They are happy, kind and competent. They are great at walking up to my car immediately and giving me a timeline that they have never gone over. I am infamous for needing to take advantage of the "top off" and they get me all fixed up with smiles and efficiency. My dad travels 80 miles a week to come see us and he will only get his oil changed at this shop! Keep up the great work!!!!! read more

Slow, makes recommendations when they don't even know the manufacturers recs...just make it up. Ugh. Did I say slow? ....slow. And I was the second person at 8:05am...cmon dude. read more

Chris and Lane are the best. They are professional, friendly and will never try to upsell you a service you don't need. I always appreciate their honesty and sense of humor too. read more

I have no idea how this place has 4 stars! I called ahead to make sure that they were going to be able to help me with my car and upon getting there not only were they extremely rude to my fiancé but also all of a sudden couldn't do the service on my car! We went next door to Pep Boys are the staff were amazing, definitely replacing my jiffy lube business with pep boys next door! read more

Chris at this Jiffy Lube location is awesome! He explains everything thoroughly and treats with respect and gives you tips and is just all around professional and hard-working! Thank you Chris and Jiffy Lube for everything!! read more

Have been to Jiffy Lube maybe ten times. Twice, the oil drainage cap was not tightened and I had to return to have it adjusted. They gave me an "oil blanket" for my trouble. I wiped up the drips. Today, I had another vehicle serviced and...you guessed it...gotta go back to have the bolt/nut assembly tightened because it leaks. They are quick and cheap, but this is just poor work.. read more

Outstanding service. Everybody was so kind there. Received great customer service and maintenance required was taken care of. Definitely recommend going here!! read more

This business is highly professional and courteous. I never have any problems with them. They are helpful, kind, and dependable. They get the job done and right! They will have my continued business. read more

Prompt courteous service. Issues identified and corrected. Advertise vacuuming carpet but didn't happen. Cool pleasant waiting room. Windows sparkle. read more

First time at Jiffy Lube! I'm from out of town and desperately needed an oil change before heading back up north. Michael the service technician was super friendly and informative. Great service, can't beat the price. Thank you, everyone! (Store #2322) read more

Not sure how they get business they can't even answer the phones called 8 times from 12:30pm to 1pm and no answer guess I'll take my business elsewhere. read more

First time at this Jiffy location the service was quick but half hour longer than estimated by the person I talked to upon arrival. Weekends are always very congested with alot of people but they worked threw them with precision and as a team. Issues I noticed: bathroom toilet handle broken, light sensor on bathroom broken, store working bay area could use a good high pressure cleaning, and sitting area could use a thorough cleaning and moping. Exterior and associates all very clean and professional. A+ Service Thank You! read more

Decided on Jiffy Lube only based on a discount coupon from the Sacramento Kings. To our surprise, we had one of the best customer service experiences to date. Michael greeted us with professionalism, enthusiasm, and kindness. Michael checked us in with ease and explained the process quickly and thoroughly. He then directed us to the lobby and offered us our choice of cold water or hot coffee. We sat in a climate controlled area, that was comfortable with the enjoyment of TV and/or a video feed monitor of our vehicle and the work being performed. As we waited, CJ explained that everything looked to be in order and that the only added concern would be that we were ready for a tire rotation. CJ offered to perform the rotation -however, we never felt pressure to add on this service. We chose to add the tire rotation and we are sure glad we did! CJ went above and beyond with our rotation. Great job Jiffy Lube - we will definitely be back and we will also recommend your business to any and all that ask! read more

They oversell - I wanted regular oil change, and they insisted on the more expensive synthetic, saying they couldn't legally put regular oil in my car. Then they said I was low on power steering fluid and that cost $70 +. I said no. Went next door - spent $4+ on fluid and found out it was full! Will never return and don't recommend. It's a shame because they were my favorite oil change location in the past. read more

I just have to leave a review shouting out Michael, Panda, Carlos, Christian, and Vantha! These guys were absolutely great! I came in for an oil change and realized I needed a battery charge as well and they used their personal cars to help give me a boost, and this was all after hours! They were extremely friendly and helpful and I will definitely be returning anytime I have an issue with my car! read more

These guys are amazing. They were shorthanded and were still able to get my service done in a quick and painfree manner. The Chris's are awesome and I definitely recommend getting your service done here read more

These guys are exceptional at service! They're affordable and highly efficent. If you're super busy like me then this is your place.

Been coming here pretty regularly for the last two years. Michael is usually who I deal with and he is a breath of fresh air. He is super friendly, upbeat, personal, very knowledgable and always honest with me. I took my car in last Friday for an oil change and the next day my check engine light came on. I'll admit that initially I thought maybe the shop messed something up, so I called Michael and told him I was on my way. Michael got me right in and I wasn't there but ten minutes. Michael had his crew look over my car and run a diagnostics on it. Turns out that they found my #2 coil was misfiring. Long story short after replacing plugs, I found out that the #2 cylinder ignition coil was bad and I think was a factory defect since my car barely had 100,000 miles and had been acting sluggishly since the 35,000 mile mark. The dealership told me that my fuel filter probably needed to be flushed out when it was just a faulty coiI. I really like dealing with Michael and his staff here and really appreciate the way they do business. Fred H read more