Love this location. Even though it's on a really busy corner, they get the job done so quick. I always feel welcomed and taken care of. They work so fast and check out every park of my car. Thanks! read more

I've always been a bit skeptical of these quick oil change places. Once upon a time, there were a number of shows that exposed them for selling things that were unneeded. In the last few years, they seem to have taken that to heart. Now, I've been a number of times since I arrived in Long Beach three years ago. There is no way to know how well the actual oil change is, but of course, as a consumer I assume the work is acceptable and I'm looking for a reasonable price and quick service. Today I dropped my car off and there were two cars in each bay. I assumed I had an hour left, but they said 20 minutes. I did not believe them, so instead of sitting in the waiting room, I went Cha for Tea and got a drink, browsed for a few minutes in the drug store and then went back. As I walked back I saw someone pulling my car to the entrance... it was done?! Wow. Now, I appreciate the quick service, but 20 minutes with two cars in front of me!? Holy cow! I hope that they actually replaced the oil and that the job was done well too. That being said, there were a lot of guys outside and inside. Perhaps the excess of labor on-hand made it easier to push cars through? We shall see. I think I might check my oil tank. One thing that I will say is that they do not replace air in my tires because my tires have nitrogen (the Costco tires) and they do not have that available to fill my tires. So when I go in and the girl at the service desk states, EVERY TIME, they state that they filled my tires, I sort of wonder how thorough they are. I mean, they are telling me that they've done something that they couldn't possibly do! Strange. If I had not been told in the past, I may not have remembered that they couldn't fill the tires and that could have ended badly. In any case, today was fast. I love Yelp for giving me that $15 coupon, but as the previous individual stated, they are SIGNIFICANTLY more expensive than other locations. At least $10 more... is their oil better? I don't know. Anyway, nothing bad has happened as of yet, and I've been getting my oil changed here for three years. I'd say that they seem to be doing an OK job. read more

Came in this morning for a signature conventional oil change. They had a special for $30. Was greeted friendly, cashier was nice. They didn't recommend service that wasn't necessary for that time. Had fresh coffee at the Clean waiting area. This is my second time here their customers is great, they even clean your windows, vacuum your car floor, top off your fluids and walk you to your car when you are done. Very impressed. read more

I just wanted to say thank to everyone at this jiffy lube because the service was exceptional. I came in for a oil change and was out in about 30 minutes. They did make a few extra recommendations but they did not give me an attitude when I decline them. Not pushy at all. Thank Mohammed for the great customer service. read more

Great and quick service. I've been bringing my girl here for the past 3 years and it's always been a positive experience. They don't pressure you to get services if it's not necessary or if you want to get a second opinion. Anytime they have brought things to my attention and I've then taken it to my mechanic he's pretty much validated it. I appreciate their honesty and friendly service! read more

Not sure why Yelp has me check in here twice. Only brought my jeep here once. Had my oil changed. A week later my oil sensor went bad and emptied the engine. This wasn't there fault, but my mechanic said that the drain plug had been put back in cross threaded and with an impact wrench. They had to retread my drain plug hole. I usually do my own oil changes. It's not hard and after this experience, I'll continue doing my own. Not worth the possibility of someone messing up my vehicle. read more

So disappointed!! I have come to this location many times because of the great customer service and a great deal. Sadly, this time was the polar opposite experience for me! Marvin was very rude. I always get $15 off for synthetic oil and he refused to give it to me. He acted like it wasn't possible to give me that deal and when I told him it was a coupon he ordered me to come up with the coupon. I tried looking online and of course the code was for a different store location so I had to find that specific location. The coupon is advertised ON THEIR WEBSITE but because I was upset I could not find it. He did give me the discount but told me that it wasn't the correct price and that next time expect to pay the "right" price. Wtf?! I will NOT be coming back. If they hadn't already started working on my car I would have left without an oil change. read more

Receptionist was VERY rude and unhelpful on arrival for literally no reason. Only reason they didnt get 1 star was because the manager was nice. Will nit be coming back and will be discouraging everyone I know from doing business here. read more

I went in to get an oil change didn't have any problems. When I had my oil changed again, my regular mechanic told me someone switched out my original oil plug and put forced one in of the wrong size. I decided to go talk to the Jiffy Lube people. When I arrived I asked to speak to the manager. When the manager walked up to me he immediately wanted towards the exit. I said no, I was fine were I was. The manager didn't want other costumer hearing what I had to say. After sharing with him what my mechanic saw. He immediately walked towards the exit, I followed. As soon as I walked out he told me to leave and if I had a problem with it I could call a number he wrote down on a business card. I called the number on the card and left a message. They never called back. read more

wow! i was there for less than 20 minutes! Everyone was very kind and quick with getting my car finished. Also, I used the $12 coupon for checking in and they honored it without any issues! read more

Went to get oil change on Nissan Quest van. I was told they couldn't change it cause they don't have the special Nissan oil that has to be used. I have never been told that before. Called other places including where I have gone previously. They say regular oil is acceptable but there is a recommendation to use the Nissan brand. You would think jiffy lube would know that or be able to find information. I guess they don't cater to the Nissan brand. They are missing a lot of business. Of course Nissan would like to have all nissans get serviced at their dealerships. I can't believe there has never been an oil change on a Nissan van at a jiffy lube. Don't they have anyone with experience reading their computers on duty? read more

My fav place to go for an oil change. They are always friendly with smiles.. Joanna and Tin are super friendly.

I just had the best experience at this Jiffy Lube. I brought my car in for an oil change during my lunch break, hoping that I would't be late back to work. Not only were they extremely timely , but also super DUPER friendly. They said it would be 40 min, so I left to grab a bagel, and a half hour later when I walked back in the waiting room, my keys were in the hand of the customer service girl at the desk awaiting my return! They didn't try to push any other services on me, and were so friendly - even the random employee walking around outside said goodbye and have a nice day! I will absolutely bring my car here again for an oil change. read more

Absolutely the worst customer service and experience... the rep. By the name of Abe, is a rude ass and just lost another customer for Jiffy Lube! I live 3 blocks from this jiffy lube location and noticed the sign outside on 7th street that says 29.99 oil change. So I took my car there as I always do. The first comment from Abe as I got out of the car was, "sir we are about to close" it was only 6:30pm they close at 7pm... so I said "this is called "Jiffy Lube" you guys can't do a simple oil change in 30 min??? He then said "sir can I have your keys"?? .... I gave him my keys and went inside. When I was called to the kiosk he began to tell me other services that are recommended based on the mileage. I stoped him and said... "I just want the price for the oil change since you guys are about to close" he then give me the price of 42.56 for an oil change.... I asked him why was the price higher than what's offered on his sign?? He said, "you need to read the small print." I then asked, "what does it say???" He replied, "you can go read it" I then said, "don't be an ass!" If you are not going to give me the price that's posted in the sign of 29.99 at least tell me why. He then said, "sir, do you want the oil change or not??" I replied, "give me a sec, I don't know this is very expensive for a basic oil change." I called down the street to Pepboys on PCH. Asked them if they could beat a price of 29.99 at Jiffy Lube?? they said yes and they were much nicer and professional over the phone... I told Abe, "Never-mind" and that I found the deal I wanted somewhere else. Worst Service ever at this Jiffy Lube!!!! By the way, I highly recommend Pepboys for oil changes... as soon as I got there, my oil change was done in 20 mins and I only paid 28.34 total!!! read more

I always take care of my cars. I'd rather get check ups and small things taken care of early than have major problems later. I come in regularly, so they know me and my car. Many people don't like Jiffy Lube, but I do. They always take care of me, they give me a discount, and they are always friendly. I like how all Jiffy Lubes are connected and so my records are saved and I can go to any one and they know my car's history. I trust them completely. Also, they are quick which is good. read more

Every Jiffy Lube is different. This is a very consistant location good attention to detail. Moreover the staff is courteous and honest.

Always gotten great service here. There can be a line at times. Usually a good experience. They have even taken expired coupons.

This Jiffy Lube provided very quick and efficient service. I pulled up and they began helping me although they had 4 other costumers. I was also very pleased in how they helped me select the best oil for my needs. Although a small selection of oils they make up for it with their service and other selections in automobile maintenance. read more

Quick service, fair price. I appreciate that they checked all my air filters, I did purchase an engine air filter from them at an excellent price. They tried to sell me a cabin air filter for a lot more than I can get them on Amazon so I passed on that. I would definitely come back. Just expect the upsells and know what you need and what you don't need and you'll be fine. read more

I came in for a routine oil change. The customer service was excellent from the walk in and I had 3 guys working on my car within 30 seconds. They washed my windshield, filled up my fluids and found I had almost all my brake lights out! No one had ever checked all this before and I am so glad they did. They were very attentive and responsive. And it was definitely reasonably priced. The waiting area was clean and welcoming. I will definitely be coming here again! read more

I entered the station, taking a look at the oil change price: $29.99 for a limited time. This was acceptable. What was not acceptable was the workers telling me, the moment I drove in, that I needed synthetic oil. This was to be a $90 charge. At this point, for any new drivers, you should know which oil you have used, While synthetic oil is much better than your standard oil, it is not a necessity, nor is it necessarily a good change. Once you get it, you have to constantly get an oil change using this oil. If you do not know this and get an oil change using synthetic oil, you have to now pay more for each oil change. But I digress. I left the shop with no oil change. Remember, if they try to sell you something you don't need, they are LYING to you. I left feeling like a piece of meat, not a human being who needed help. EDIT: They will lie by telling you your engine or some other part requires you to use synthetic oil. This is not true. read more

I stopped going here. They always charge more, and they don't do the full Jiffy Lube 12 point inspection. I had the tech be rude to me and not ask me anything about what oil i wanted. The NEXT time I went back, (I know, stupid me) the "technician" put my HOUSE KET in my ignition (my house key was topped with a little house shaped topper!!) instead of my Mercedes key (which was a flip-out car key with a MERCEDES symbol on it) and he proceeded to BREAK OFF my HOUSE key in the CAR IGNITION! They offered to pay the $2.00 for a new house key. Also, that same visit, I was lied to about having my lights checked, this I know because I specifically asked if they did the entire inspection, including light checking, to which the guy said yes, and they I said, "And they are all working fine?" and he assured me that they were, but I knew for a fact that I had a tail light out. I was LIVID when I left with my broken house key. I was not even sure that they had changed the oil because they were so incompetent, unapologetic, even after being called out for lying to my face. This was the LONG BEACH location .I called to complain (the 800 number) and never went back. I'm told this owner has several Jiffy Lubes. DANGEROUS. read more

Quick, Easy, and relatively competitive pricing. Friendly staff... Been coming here for quite some time. Synthetic blend coupon helped with pricing. Would come here again. read more

I wish I could give them 6 stars. Such a tiny place full of people with the biggest hearts! So kind every time I am here and I completely trust them with my car! (Which says a lot!!) read more

I always come here to get my conventional oil change! The service is good and friendly and the inside is clean. Service was also fast, recommended. read more

This is the most professional Jiffy Lube I've ever been to. Greeted us quickly, had doors opened for me and was offered hot, FRESH coffee. Used the restroom and it was very updated and CLEAN. Both my husband and I were truly surprised. One of the office women took us to our car, opened the doors and closed them and said thank you for coming! I wish the Jiffy Lube in Palm Desert was this good. read more

If your looking for a place for a oil change this is the place to go they are very friendly people and they are also quick. Everything went smooth for my visit and I will be going back for my next oil change. read more

So my maintenance light came on as I was running some errands and I just happen to be by this location. I stopped by even though there were already four cars in the shop. I was automatically greeted by Ali with big smile. I told him I been to a jiffy lube before and knew the routine. He then accompany me inside showiing me where the restroom was at and letting me know that they have free water and coffee. I thought I was going to be about an hour or so before I left the place, but no. In about five minute I was called up by Danny their customer service advisor who told me me that every maintenance on my car was up to date and all I need was the oil change and a coolent top off. Which was great news because I only had enough for the oil change only. Then after that in about another five minute or so I seen my car being driven out and the cashier calling for me. I was like wow cool and went to go pay for the service. The young lady went through the list of everything they did to my car. She then walked me to my car and I noticed they did a good job on the vacuum and a great job on my windows. This was probably the best Jiffy Lube I been to so far. The employee were all so nice and worked great as a team. I couldn't believe I was in an out in about 20 minutes. I'll be comming here again for the great service and friendly faces. read more

This place was fantastic! Our car battery died and one of the employees walked to our car to jump the battery. We got our car to the shop and they changed the battery within 15 minutes. Every employee was courteous and so helpful! The price was very reasonable and the whole experience was positive. read more

I have taken 2 different cars here for over 5 years and I have always gotten outstanding service. Yes, they do show me the air filter when it is filthy and suggest a new one and they often suggest other services that the shop offers- HELLO they are a business. When I feel I need the air filter or windshield wiper and can afford it or whatever they might have suggested, then I get it. If not, I say not right now and they smile and change the oil. I have never had any kind of hard sell nor have they suggested anything that I didn't need. I like them a lot and almost always take my cars to this specific Jiffy Lube. read more

Really cheap and they send coupons in the mail. However be aware they try to hustle you for services that you don't need such as air filter and cabin filter. read more

I came here with a Groupon last week and they told me that they wouldn't accept it if it was just on my phone and that I needed a print out. I've used Groupons plenty of times and no business has ever asked for a paper copy. I printed out the Groupon and returned today only to find out that they supposedly don't accept Groupons anymore. The two individuals I dealt with were very rude and unapologetic. Don't bring your business here. They're inconsistent and don't understand customer service. I'm going back to the Valvoline on Anaheim. read more

Had a few minutes to get my oil changed today so I stopped by at the 7th St Jiffy Lube, as soon as I pulled up someone was ready to open my door and asked if I needed an oil change, he took me inside a nice clean and cool waiting room and said it'll take a few minutes to get the service done, after I signed for the type of oil I chose it didn't took long for them to tell me the service was done. I was like WHAT? Really? That was impressive and very fast. I went out and noticed they had vacuumed my dirty car too. Will they just made me a loyal customer I'll definitely be back here again. read more

From the time I pulled up to the time I left I had nothing but a great experience. I came in for an oil change and they did such an exceptional service that I had to write about it. The girl who greeted me walked me inside a clean waiting room offered me fresh coffee which was just brewing, then I was called for a review of prices and the person who took my information offered services, I didn't feel like he was pressuring me to buy unnecessary services, then within 8 or 10 minutes the cashier called me and said the service was complete which was the quickest oil change I've ever had. If management is reading this I would definitely want them to compliment all the employees that were on the schedule today. I would definitely be back again. read more

I get my oil change and drive home, I noticed people looking at me on the way home but didn't think anything of it. I park on my sideways on my alley ramp and go inside my garage. I closed the garage and while I'm watching go down notice a plastic guard hanging under the front portion of my car. It's hanging forward so it will eventually rip off if it gets caught in a curb or on something. I drive straight back to jiffy lube and tell them. They put it on the rack and bent down to inspect the plastic guard. Luckily it was barely warn and could be secured back. I watch the guy put 2 screw on it but not the third passenger side screw. I said, hey what about the 3rd screw, they said they install all of them. They just happen to have 2 screws down there. They pulled my car out and I ask the cashier to speak to a manager. She says he's at lunch. I go back to my car and suddenly the manager walks out to me. He asks what's wrong and we laid down and looked at together, me from the drivers side and him from the front of the car. I pointed the missing screw and he said he couldn't see it. Instead of switching positions and looking at it he denied that removed the cover. This is a brand new car with 15k on it and this is my second oil change. Either the mechanic was inexperienced and accidentally removed the cover thinking he needed to or they actually did have to remove it and never put it back on. I already wasted an hour of time on this Sunday morning and decided I didn't want to argue any longer and got on with my life on the NFL sunday. At least the manager backed up his employee but his wrong on my point of view. read more

I just got done having an oil change. This wasn't my first time here. Today was the worst. I pulled up and was immediately told to go inside. Before, they would ask me questions as to what I needed to be done. I sat inside waiting for them to come back and ask me what I needed. I was getting worried because my car was already being worked on without them knowing what exactly they need to do. As soon as I voiced my concern to the cashier, the guy in charge called for me. Then he proceeded to tell me I was getting a standard oil change which was okay by me. But I was wondering what if I had wanted something different but they had already put in regular oil in my car? I found this disturbing. Then of course he proceeded to show me my air filter and everything else that needed to be replaced (standard practice, I guess) for such a ridiculous price. Of course I declined to all and made it clear I was only there for an oil change. By the time I sat back down inside, my car was ready. (So I'm guessing they already finished the oil change before I even got the chance to talk to the guy). The cashier then ran down the list of things they did for my car which included washing my windows and vacuumed my floors. I paid my $40+ and drove away in my newly vacuumed and freshly washed windows.... Or so I thought. On my way home, I noticed the same bird poop on my windshield was still there and also saw that my floors were never vacuumed!!! I'm NEVER going back to this place. Each visit keeps getting worse and worse! It's a shame!!! Avoid at all cost! read more

It has now been about a year since last time I was there... I used to take my old Honda, where the only thing that is now working is the engine, everything else is slowly falling apart.. it started with the front windshield, then the speedometer, and then..... anyhow... these guys used to rip me off, whenever I went in for my regular oil change (which they overcharged, by telling me I needed a "special" oil for such an old car) they would also tell me I needed a bunch of other things, such as changing the filter... etc... so finally, I decided to give them one last chance... I had recently been to the mechanics and so I told them to not change anything but the oil... they then started questioning who my mechanics were (who is awesome by the way). So not only did they question me before taking a look at the car, they insisted that I change some other filter, even after I told them that I wouldn't. Being a small short girl, they would look at me with their cheesy smiles and lying faces, thinking they could take advantage of my ignorance about cars... up yours.. cause I ain't going there no more read more

Absolutely wonderful experience! They weren't pushy, just friendly and informative. They washed my windows, vacuumed the interior, changed my oil and air filter all in under 30 minutes! Nice waiting room as well with fresh coffee, comfortable seating and the food network playing to he'll pass the time. I am very pleased with my visit today! Thank you! read more

Seriously I hate getting my oil changed worse than going to the dentist but this jiffy lube takes the cake. So since I just moved here and I had no idea where else to go, when I get a coupon in the mail for a $24.99 oil change I jump all over it. so I show up at this JL and show them the coupon telling them THAT was what I wanted nothing else. When I get the bill $85 bucks!!!!! WTF? so I agreed to have an air filter put in which the guy told me would be $10 call it rocket science but 25+10= $35 when I tried to explain this to them apparently the coupon doesn't cover $28 worth of labor charges...I have never in my life paid labor charges on a freaking oil change!!! Don't go here unless you want to get ripped off. oh and It only gets one star cause there was no negative star option... read more

I went here the day before the seal beach car show earlier this summer in my vintage muscle car. I had my own oil and filter. I was planning on changing it myself, but ranout of time. Employees had no clue how to even open the hood. I received absolutely no discount for providing the oil and filter. read more