I needed rear brake pads done on my BMW and called around to get quotes and this place with its…read moregreat reviews and low prices won the job. The actual experience matched the reviews. I was able to schedule online and bring it in a few days later. They were waiting for me and had the parts already ordered. The interior of the shop was clean and welcoming, with a work desk and fridge of complimentary drinks. There was also a couch and some regular chairs. The phone chargers were a nice touch as well. My car was ready a bit after they promised later in the day and I picked up with no issues. They are super friendly and you will get a great price.

Have been going to Alex Auto for a while now - they are so respectful, kind, and honest. I've had…read morebig and small repairs done here with no issues. I have referred several people to this business due to the quality of work and fair prices. I never feel like they are selling/up-charging. They are very communicative throughout the entire process. I trust Alex and his employees more than anyone else in the area to work on my car!

Happy they were open and could get me in for an oil change…read more Not happy they could not rotate my tires because another car was on the only lift that could accommodate my SUV with running boards. Would come again though!

own Dave's Sports Cards right across the street from Kevin. I brought in my AMG, it's brand new,…read morefor a tire replacement. I got a screw in my tire. Yesterday they fixed it. As I was cleaning my wheel today I noticed they put a huge chip in my brand new wheel. I went there today and spoke with Kevin directly to try and resolve the situation. He denied any wrong doing, and furthermore has denied access to speak to the manager of Express. Here is the pic of the chip. I ADVISE IF YOU HAVE A HIGH END CAR DO NOT TAKE IT TO EXPRESS THEY WILL POSSIBLY DAMAGE YOUR WHEEL! As a business owner, who is literally across the street. It blows my mind that I have to leave a one star review. And now escalate this to the corporate office. All you guys had to do was take ownership of the issue and make it right. And Kevin and the manager as of 6/17/25 have not done so. I added the picture of the chipped wheel.

I've taken my 2004 Lexus SC 430 to John since it was brand new. It's now 22 years old and runs like…read morea top. John is trustworthy, extremely knowledgeable and reasonably priced. He checks my car out completely and if he finds a problem, we dicuss it before he actually does the work. My car runs like a top and has never let me down, thanks to John. He will usually repair whatever is wrong while you wait. His shop's is clean, spacious and welcoming. He and his employees are polite, respectful and friendly. I can't say enough about this shop. Try them yourself. I think you'll find the same.

The service quality was good, and the team worked in an organized way. The repair was completed…read moresuccessfully, and I haven't had any issues since. However, the turnaround time was longer than promised.

Isaiah was kind and courteous and even offered to help us change a tire on the roadside while we…read morewere waiting for AAA! Top notch young man, efficient, ethical and capable--he's a keeper! We will come back to you soon for other needs.

This place will overcharge you. Watch the secret camera of them it's all over the internet. They…read morechange 7k for a fake oil leak and are treating cars like shit. YOU HAVE BEEN WARNED. GO ELSEWHERE. THIS PLACE IS NOT HONEST AT ALL!!!!

Always quick service here, where we have come for a convenient oil / filter change. I wouldn't say…read morethis service is more cost effective than going to a dealer, but when the dealer is 1/2 drive each way and this place is just 12 mins, and time is of the essence, then Valvoline wins. Service is impeccable and prompt, so far. Look forward to continuing our relationship with this business.

For the second time I asked them to put an oil additive in before refilling the oil, and for the…read moresecond time they acknowledged and set the can next to their monitor ... and there it remained until after the oil was changed and I asked for the additive back. The first time it was annoying. The second time it was VERY annoying. On the positive side, they were fast and did reinstall the splash plate after the job was done.

On December 14, 2025 I brought my 2020 Genesis G70 3.3 T with 39,000 miles on it into Roswell Auto…read moreCenter for a front brake repair. I did this at the Recommendation of a close friend. On December 16, 2025 Carl, the manager and owner, or so I thought, called me and said my car was involved in an accident on his property while under his care. He said the brakes had failed after being repaired and the tech backed the car into another. He kept apologizing and assured me the car would be repaired to the same mint condition as I brought it in. He even gave me his personal cell number so I could be kept updated on the repair progress. The car was brought to Sun Valley Collision , where Carl said he gets all his personal work done. Six weeks later the car was declared a total loss. At that point Carl basically ghosted me. When it first declared a total loss, I went to the shop and he told to me deal with the insurance company. After two months of fighting with the insurance company I was forced to accept a lower offer than my car was worth ( the insurance company informed that they would stop paying for my rental and storage fees on February 1,2026). I purchased a used vehicle for more than I received from the insurance company. All I want is for Roswell Auto to make up the difference and make me whole. To this point, crickets. Carl doesn't answer his phone and ignores my text. My wife even went to talk to him and he basically said it's up to the owner. The owner happens to be his Dad. I could never and would never recommend this place for any kind of repair because of their terrible customer service and obviously poor mechanical skills. I just read Phil Hughes response to my first review. Phil, shame on you. You know that is not what happened. I was the one who called the Roswell Police to make sure a report was filled out on the destruction of my car that happened at your facility. I never threatened anyone or any employee. I admit I was very angry but I never threatened anyone. I said I could severely damage your business with an honest review of what happened. I happen to have the Police report and there is no mention of me threatening anyone. I did in fact provide your insurance company with a comparable car, same year, same make,same model with the same low mileage. They only raised the settlement amount a few hundred dollars. I wanted to hold out for more but was told by your insurance company that as of February 1, they would no longer pay for the care rental and that the storage fees at Sun Valley Collision would be my responsibility. So I settled for less than I should have. As a business owner you should know better than anyone one that nothing is more important than your reputation. I owned a business for thirty years and I never allowed anyone to walk out unhappy. There is an old saying. It takes 10 customers talking good about you to undo one customer talking bad. You can still do the right thing and pay the $ 2860 price difference. You know it's the right thing to do.

If you're looking for fantastic service wrapped in good old-fashioned friendliness, Roswell Auto is…read moreyour spot! My family has trusted them for over 20 years--that's longer than some of my socks have lasted! Since 2013, they've kept my fleet of passenger vans (shameless plug: Atlanta's Best Van Rental) rolling smoothly without emptying my wallet. Randall, Ryan, and Carl are automotive superheroes--helpful, informative, and always ready to save the day (or at least rescue your transmission). One thing I especially love about Roswell Auto is the camaraderie. Sitting in their waiting room feels like stepping onto the set of The Andy Griffith Show. Randall is our own Goober (with slightly better hair), and the rest of the crew--Ryan, Carl, and the gang (a.k.a. Floyd, Gomer, Barney)--always make you feel right at home. Believe me, even Santa Claus would park his sleigh here for a tune-up (and a cookie or two). They keep my vans running smoother than Rudolph on Christmas Eve! So, if you want affordable quality, service with a smile, and a generous helping of nostalgic humor, Roswell Auto is your ticket to Santa's "Nice List." Santa Steve P.S. Don't forget to ask Randall to top off your blinker fluid before you leave. *(For a quick laugh, check out this humorous anecdote: https://www.youtube.com/watch?v=Kn2IaQ7ECUY)*

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

Great experience, these people do excellent work for a fair price. Nice people too. A bit difficult…read moreto find their location due to construction in the area.

We have had the privilege of knowing and using this tire and repair shop for at least 25 years!…read more The owners and all employees past and present have been the most wonderful service people we have ever used! It's been such a blessing to know such a trustworthy and honest business all of these years! We HIGHLY RECOMMEND! Mr and Mrs Z

My fiancee and I were looking for an express oil change place, and I found this one on Yelp. I…read moreliked the reviews, and it was only a little over a mile from where we were. We drove over and had a wonderful experience! Eric got our oil change going smoothly and with great energy. Then Trey conducted a thorough vehicle check (lights, engine rev, etc) with such clear efficiency, that we both remarked how great of an experience it was. Thank you to the team for being a bright spot in our day!

Express oil change - manager Trey overfilled oil in my nissan pathfinder. Had to take to nissan…read moredealer. Spoke to regional manager and they refused to pay to fix. DO not use this facility READ reviews first... save your money

Quick fast service on an oil change. No hard sale. Price was fair. Very professional.read more

The manager JASON and staff are untrustworthy, they constantly lie to your face and cover for one…read moreanother. They are unprofessional, and unethical. They don't stay on task when it comes to problems they caused and need to repair. This business needs a whole new manager or to be shut down permanently. The bad reviews are absolutely true. They will damage things and not fix it properly, put the wrong pieces on, or try to make you pay for your own parts. My car was running smoothly with no issues until I took it to this place now it's leaking and overheating. They try to avoid paying for big damages that they have caused. They will send you to get a diagnostic at a cheap place that they refer you to and are affiliated with...which can't be trusted because they can get them to lie and try to convince you the problem wasn't caused by their employees. Save yourself a headache and go to a place that is trustworthy.