Friendly staff, quick service and convenient location. Wouldn't expect anything less from Jiffy Lube!

I would like to give a shut out to Spencer and crew for working hard late into the Saturday! I stopped by close to closing time and received great service after an already buys day. I was in and out in about 15-20 mins and enjoyed some coffee in the process. Thanks again for your help and hard work! read more

No stars are deserved! I arrived at this location Saturday, September 23rd at approximately 1:30pm, I was told there was an hour wait. There were 2 workers onsite a young woman and a young man, the young woman looked like she had just woke up from a 3-day drunk, was rude and un-interested, the guy tech was texting and checking his phone with a waiting room full of people. After 30-minutes and no movement on any of the vehicles, I chose to leave. I will NEVER return here again! Hire some professionals please and thank you! read more

I had a similar experience to Dee. No vacuum, they went over my windows with a dirty oil rag that left huge streaks across it. They mixed two types of oil because they "ran out" of what I asked for & I had to get my own car in and out of the garage while they watched and didn't even help navigate me on and off of the lift. Seriously, I can screw up my car at home. I don't need to pay other people to do that for me! I must be asking for it. I went there again because I had a coupon. They put my car on the lift BEFORE telling me that it cost 34.99 after the coupon ($10 more than the 3 other oil change places within walking distance). When I asked why they were more they claimed that it was because they vacuum & do the windows. Despite claiming that was the reasoning, they DIDN'T clean my windows nor did they vacuum my interior. In fact, they left foot prints on the drivers side & an oil streak on my window. On top of that, they tried to do the high pressure sales moves for all of these tiny upgrades (synthetic, tire rotation for an obscene price, air filter even though mine wasn't dirty). Whatever you do, don't go here! By the way, am I the only one that noticed that the person who left the good review for this place mentioned all of the employees by name. Sounds to me like a friend of the staff. Why else would they know one of the workers last names. Sleazy! read more

Great customer service. They were very polite and friendly with us. They walked us through every step. My only two warnings is that they are naturally nicer to women (especially if attractive), and they will try to up sell you on anything they can. Just remember that's their job! You can always say NO to anything they suggest you do! Make a note of what they say, because they're telling the truth, and consider it at another time when you have the money or find a cheaper place to do it. The good thing about this place is that they are very by the book so they strive to not cheat you. I appreciated their friendliness and how quick they were. We came in for an oil change, and were in and out within 15 minutes. The place was fairly empty, but they focused on being quick with our oil change. Great experience! read more

Surprisingly good. I came here because I needed an oil change. Decided to come here Because there was a banner saying 10 dollars off.. That's all the convincing I needed. The line wasn't too long.. Pulled my car in within 5 mins. They then escorted me to the wait room. After a few questions, they told me to sit tight and they will take care of everything. OK.. Here's the thing, I usually wouldn't trust my car to an oil joint like this, usually I go to the dealer. But single I didn't have the time, I settled. These people are great.. They changed my oil while I waited in their waiting room. Got me the full synthetic oil and new filter for 50 dollars. Usually they are 60 or more plus tax. Not only did they change my oil, they cleaned my car, windows and checked my tires. All as a courtesy. Lost one star because they didn't have the specific oil I asked for. But it wasn't too bad at all. I will definitely come again. read more

Not enough staff.., poor service... but plenty of attitude! Ulysses - the manager - was less than polite and quickly copped an attitude after having a client return that was asked to come back... simply for asking if the staff had returned from lunch. Lots of excuses - it's the holidays, I'm under staffed... - but unwilling to be courteous to a customer, answer the question about the wait time, or offer something small for the inconvenience of being asked to leave and come back in 30 minutes... just to find the situation was no different an hour later. Service at this location has been slowly going downhill, but disrespect is not something I will tolerate. Yes it's the holidays and it's busy for everyone, but there's always time to be courteous. It's a shame... my husband stopped going to this location because they failed to put the oil filter in tight... shame on me for being a loyal customer and saying it was simply human error - we're all human, right. Never again. They lost a decade-long customer... hope Ulysses has a better attitude with the next customer - and perhaps his managerial skills will somehow improve. Remember - YOU ARE IN THE SERVICE INDUSTRY... your shop is not the only "game in town." Trust me... as proof, I took my business to Goodyear down the road. read more

Service was fast and relatively cheap ($40) for an oil change. I was in and out in 10 minutes. The team is a little pushy about air filters, but it's an unnecessary service, so I didn't go for it. Still, they were very professional and courteous and had a good sense of humor. read more

I read a few of the negative reviews but came in anyway. They wanted me to wait in their comfy waiting room (coffee, TV, clean) but with all those negative reviews I opted to stand outside. It was fast. Everything was fine, workers are very polite. The air filter they recommended was not overpriced. I'm happy. read more

I enjoy and appreciate my oil changes at Jiffy Lube. I have not had not one bad experience here. I come to this particular Jiffy Lube every 3 months. Polite, friendly and knowledgeable staff work at this Jiffy Lube. I appreciate the extra services, such as vacuuming, cleaning the windows and topping off the windshield wiper fluid reservoir, and putting air in the tires. Keep up the good work! Five star rating all the way. read more

These people are horrible at their location!! Went their 2 months ago to get an oil change they told me I would need a new air filter so I agreed to their price and had them remove the old one and put a new one. We'll they removed the filter but didn't replace it. They left it open as we'll. so here I am driving long distance for three months and just now finding it out! Best believe I'm going back over right now with my receipt and getting my money back!!! Horrible service horrible people horrible product don't go here !! Save ur self money and time and wear and year on ur vehicle read more

Jiffy Lube - Left open - Oil Change Stations Near Me - San Leandro, California

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If you lube is very good they are helpful and When my car had a small problem that was it related to the oil change they still made an effort to fix it. I have been here each time I believe the area there professional manager is professional and I would recommend him without reservation. read more

Excellent customer service! One of their workers in particular, Marcos, was extremely helpful, knowledgeable, and honest about what my car needed - this guy deserves 5 stars and a raise. Thank you again! read more

I will rate Jiffy Lube 0 Stars, they aren't even worthy of a one-star rating. Went there to have my brakes inspected, they said I did not need brakes. They rotated my tires and I had to take them somewhere else to have them balanced because they don't do that there. Found out from the tire company that I did indeed need brakes. read more

ATTENTION LYFT DRIVERS: I went to this location for my annual Inspection. I did not have my inspection sheet printed out and they wouldn't print it for me. They guy told me the charge was 23.99 and that I should go print it out or go to PepBoys and see their Lyft counter for one and then come back. Well I usually go to PepBoys for everything anyways and sure enough right around the corner they have inspection sheets printed for you already (before the Lyft counter even opens) and they charge $17 instead of $24. They're also much friendlier and very speedy and don't shoe you away when they don't want to waste their time with a low cost service. The one star would be a zero if possible since I was literally told to go elsewhere. read more

Just had the oil changed in my truck I'm thrilled! Charles gave me five star service! The team work quickly, and efficiently, even cleaned the windows and vacuumed. I was out of there in record time! I'll be bringing all 3 of my cars to this location from now on! Thanks Charles! read more

I used to come here to do my business because the manager was a nice guy but will not be back after today. The women that work here are rude. read more

Amateurs!!! This place is an absolute joke. Do yourself a favor and choose a different place to get an oil change. I sat in my truck for 90 minutes before they even touched my truck. Then it took them over an hour to change the oil in my truck once I finally got in the garage. All and all, I was there close to three hours. When I get home, there's oily finger prints all over my freshly washed truck, the air filter was installed incorrectly, and oil all over the top intake cover of my motor. read more

If I could give 0 stars I would ! Absolutely HORRIBLE service ! I waited in my car for 20 minutes before anyone came to ask what service I was there for & there was only one car ahead of me. The girl tech who worked there told me she was busy inside. Hmmm no you weren't you were busy cleaning the windows & vacuuming the car ahead of me. The guy tech who worked there walked back & forth from the computer to the car ahead of me without acknowledging me either. I left & drove to Oil Changers on E14th in SL & received exceptional service & was in & out in 15 mins ! read more

I always come here to do my oil change Because I got a smile from the guy at the cashier he would always tell you what really is necesary for your car, but this time would be my last time if they keep new girl Elena Suppostly the manager( so the name tag said) but the was so rude and careless She made me feel like I was asking for something free I will never come back!!!!! read more

there were the worst. i took my car for an oil change and after that my car started leaking oil. i took it back and they told me it wasn't there fault. funny how my car didnt leak before i took it to them. never again read more

Came in today without an appointment for an oil change and other minor maintenance. There were three people in front of me. I was offered to wait in my car or wait inside. There was coffee, magazines and they had some talk show playing. I was quote 30-45 minutes and was out in about 45. The guys there work efficiently and had me on my way quickly. I have another car to service and will bringing it back here. read more

My car was leaking oil like a geyser the next day. Huge puddle on the concrete. Never again.

Tried to have oil change service this past Wednesday. I requested a synthetic blend service and was denied by the service guy. He insisted that i get the full synthetic service instead or he was not going to service my car. I took into consideration what their computer RECOMMENDED, but asked for a different alternative. Denied by the guy who might have been the manager. Definitely not customer service minded. I took my car to Wheel Works. Very sad business pratice to try and force the cutomer to buy an upgrade service when it is not needed or asked for. Idiot for a manager. read more

Went in to have battery checked. Checked out okay but recommended that it be replaced. Was quoted price of $199 which included installation and tax Told them I wanted the best and was told that price was for the best. When I went to pay it jumped to $299. I complained and was told it was the best one. Six days later while out of town car wouldn't start. Dead battery Called AAA and the battery was dead. I no longer wanted that battery so purchased a new one for much cheaper than jiffy lubes, even a longer warranty. When I returned to jiffy lube and wanted a refund they said they would replace the battery and i could return the new one. That was not acceptable to me, I wanted a refund. After the manager made a phone call and I complained about the raise in price he said they would issue a refund by mail. I am an older woman and they literally ripped me off and I'm still waiting for the refund. In addition the AAA man questioned whether the jiffy lube battery was even new. I will never use any jiffy lube again for anything. read more

I really like the JL guys. they are so damn nice and never make me feel like a stupid girl. they talked me up and made me feel welcome. they recommended services without being pushy and they also told me what the weird sound was that my car was making and assured me it was normal. my baby felt so happy and taken care of! thanks dudes! read more

I will never come back to them, they charged me $35 labor for changing my oil, taking in consideration i had my own oil and filter. Hate the guys over there. They also broke my oil filter housing unit and they said it was broken. So disappointed. Never come here anymore. Worst place ever. read more

This place actually turned me down because they havnt ever done a oil change on my Toyota ... Dude actually wouldn't take the time to research how to do it - WTF!?!? Nor did he give me a recommendation on where to go ... Worst business I've been to in a while read more

Amazing place, they really care about you and your car, ask for Sergio, he will hook you up

It's been a couple of times we got our oil change done here. No wait both the times - we were lucky. Will recommend this place for a quick oil change. read more

I came here a few years ago and didn't like the service. I tried it again a few months ago and what a difference. Staff is helpful, polite, and I believe honest. They have never tried to sell me something I didn't need and even pointed out that I didn't need some services I thought I did. If you went here in the past and were disappointed I suggest you give them another try. read more

I got an oil change here two days ago. Ever since, my car has been leaking oil. It's never done that before. So this morning, I came back to have the oil changed again. I arrived at 8:30 and nobody was there. Let me say that again, for emphasis: the shop was supposed to open at 8:00 and nobody was here at 8:30! It's now 9:30, and, while two Jiffy Lube employees have arrived, nobody can open the shop. They've tried to call the manager, but nobody answered their calls. Needless to say, I will not be coming back. read more

Last Sat, 5.02pm, I was told "sorry, no time for a simple oil change, we're closing in an hour and we have 1 car to do before you!"...really, no time for 2 oil change in an hour?!? Won't even try to come back, you don't want my business, I certainly won't bring it to you! read more

The not so tall Latino female worker was cold. I smiled and said hi to her when she passed by, but she totally ignored me. I mean , I'm a customer, not someone who owes you money! What attitude is that! 4/19/2016 noon. read more

Driving to work, a piece of metal sliced my tire, thank goodness the jiffy lube parking lot was around the corner. I arrived before they opened but as soon as I did they helped me. They were kind, professional and made what could have been a start to a really bad day....amazing. Not only did they assist me they gained a new customer and I will be telling everyone I know. Thanks staff at this Jiffy Lube! read more

According to Yelp this Jiffy Lube opened at 9am. I arrived at 11am. Guess what??? They were closed!!! Thanks for nothing Yelp and Jiffy Lube. read more

This place is a joke. Of the three times I have come to this location, it has been closed twice. The first time I came, the machinery was broken. And this last time, I showed up at 2 pm on a Saturday and they told they were going to be closed for lunch until 3:30. That is bad business! read more

Fast, they never push extras on me. Free top off of fluids between oil changes. I tried it they stick to that promise. Couple times they even helped me find coupons to save $. Waiting area is very clean & has bathroom & a tv. read more

The crew at this jiffy lube are always super friendly and helpful! Will never go to another jiffy lube.

I have been waiting for an oil change for 45 minutes. These people lack a serious sense of urgency. While my car sits, other new customers would have their cars worked on though I had been first. This place is a joke and think their clients are stupid if they think I can't tell the different between a car bringing serviced or not. SLOW....SLOW....SLOW is what hey are. I will never come back. For three record....my car has yet to be serviced as I am typing this..... read more