I went in today to get an oil change and i must say this was a very delightful visit. They were nothing but nice to me and i felt very welcomed. Big thanks to joe for helping me out and i didnt have any coupons but he was very nice and gave me a little bit of a discount, which helps so much because i have alot to pay for right now and needed a few things done to my car so he was more then happy to assist me. I will definetly be coming back on my next visits read more

This was by far my best experience getting my oil changed. Everyone was great, especially Joe! Joe ran through everything I needed and I was out faster then he said I would be. Went through everything that was done as part of the change, they went beyond the oil change. First time I've ever had the oil shown to me after getting an oil change. Loved coming here and felt so at ease driving out of there, knowing my car is in top condition. Thank you Joe! read more

Great service. Very friendly and efficient. Not pushy at all for extra services. They went the extra mile and opened the door and helped me into my car like a gentleman. It was really nice to be treated so well. read more

I would never go to a place that lies to customers saying that my vechile needed synthetic oil when my oil cap says other and 2 other places told me the truth.I went with Xpress lube and only paid $36.00 with a new air filter,as with the extra 1 gallon and Groupon discount was good for everything else. I have called the BBB and every news channels. I have to say that the service there sucked and I will be calling corp office. read more

This place is terrible. Went in for an oil change, was told 15 minute wait. 35 minutes later still nothing. The staff are these dopey guys who spend way too much time chit chatting and joking with each other, they have zero hustle and it shows. The best part was they had already opened the hood of my car, when I went to leave they closed it incorrectly. Another customer stopped me on my way out to close the hood all the way. This shop is run by morons. To anyone reading this I would suggest you take your car to either BJ's automotive on Donville, or Simi Oil and Lube a couple blocks west on Los Angeles, either are good options. read more

The young men working today were very helpful and diligent. They gave me the best discounts they could, were extremely polite and had very good customer care. I was helped by Joe for the most part but the other young men were very helpful also. They did not push any products on me and were honest about what I really needed to fix. Would recommend going here. read more

Nothing is exciting about getting an oil change in my opinion but coming to this Jiffy Lube was such an easy experience, fast, great customer service and reasonable prices. Shout out to the guys and Joe from a happy customer. read more

I usually go to Firestone to get an oil change but they had an hour and a half wait so I thought why not I'll go to Jiffy Lube. Never been to one so I didn't know what to expect price or service wise. But as soon as I walk in, I was greeted with great customer service by Miguel. He was very informative but most of all the service was amazing and super fast! I'll definitely be back. read more

Service is excellent- fast, friendly, helpful- exactly what I want my oil change to be! Excellent quality for the money.

Excellent service. Honesty and great hospitality. Skipping the Moorpark location in favor of this store that outshines the others.

This place is a rip off. You ask for a basic oil change and get charged $75! $30 for an oil change is average price, but $40 in labor! Seriously? Never going back there again. read more

My daughter and I went in to get an oil change for her car. Ryan was amazing! He gave us synthetic oil for the price of regular oil and regular oil was $15 off! The service Ryan and his crew provided was also fast and everyone was so friendly. We will definitely go back! read more

Excellent, service was everything I expected. Checked my battery, still had a 20% life left, but I decided to replace, no pressure. The service technicians are very friendly and their performance is outstanding. Thanks read more

I needed an oil change. Angel was really helpful and nice. Jiffy lube was about to close, came in last minute. Angel still went above and beyond and got the job done. Recommend. Excellent, fast service. Will go there again. read more

Excellent service! Told me everything they were doing, didn't try to up sell and had great customer service. I am very happy and will definitely be a return customer. read more

I had great experience here. The staff was knowledgeable and very friendly. Joe and Vic took care of my oil change and tire rotation without issue. I got some recommendations for my vehicle but never felt pushed to purchase anything more than I wanted at the time. Hit them up! read more

I've been going to this shop for a while. They seem to change crews after every other visit. On one occasion, they took out my air filter and lost the nuts that hold the air filter in place. On another occasion, the guy changing my oil filter was too lazy to remove the cover and broke the darn thing. I didn't notice this until weeks later. Jiffy Lube sucks big time. Find a dependable local mechanic instead. read more

This is my second time at this facility in the last year. The first time I had a problem with the staff pushing unwanted stuff an arguing with me over synthetic oil! Anyway I came back just for the standard oil change nothing fancy an had my doubts, but I like the ease of just pulling in an waiting. I was standing outside just wandering around an heard my unfavorite attendant "Ricardo" refer to me as the " pinche way " with the Honda . So at the time I had to pay I asked the cashier who he was calling pinche way an of course they denied even saying it! Bottom line is the guys are disrespectful. Cut every corner possible, an I won't be going back. read more

If there was no stars it would of got it. I came here because I'm in town for the week. When I arrived I showed the man that I had a coupon on my phone for 21.99 service. He said I had to print it. I went around the corner unloading my two small children and paid 6.00 then went back waited 15 more mins and then they wouldn't service my car. I explain to them I receive service from jiffy lube in San Diego all the time and it was due for an oil change. They blew me off and refused to give me information about their store location and manager. I was very upset and saw that they on average were charging 60 for an oil change while I waited for nothing. In addition they tried to keep my coupon. I assume they were annoyed at having to honor the coupon since they made me jump through hoops to print it. They were rude from start to finish and wasted my time. read more

I always receive the best customer service at this location. Miguel was great this morning! They always offer you services based on your vehicles manufacturer recommendations but if you aren't interested no one pushes you to do the service. I never feel pressure here. Keep up the good work guys! read more

I was very pleased with this Jiffy Lube. Of course it's annoying to have to get your oil changed. On this visit, I had my 1 year old son with me. So it was great that they were able to take my car in right away. They were so fast in getting my car done so they could get me on my way. I really appreciated their service. read more

First time at this particular Jiffy Lube and all went well. I arrived and someone immediately met me at my car. I told him what I needed to have done and they took care of everything within about 15 minutes. Often you get a hard sell from some of the other Jiffy Lube's but this one didn't do that. They had a couple of recommendations, one of which I took advantage of, the other I told him not at this time and they moved on to finish up the work. The men that were working there all seemed like they were having a good time and they definitely did a good job. I will be back. read more

Slow. Slow. Slow. Loud hollering at one another like its a gymnasium . Unprofessional . Longest oil change in history . Never again. read more

Just came in for a oil change and had a great experience very good customer service I do recommend this place to every one. Very friendly people and they got me in and out. I will come back to this jiffy lube for my next oil change thank you Damien For the great customer service read more

I would discourage anyone and everyone from using the Jiffy Lube service at 1515 Los Angeles Ave in Simi Valley, CA. My reasons are several and stated below: I am a woman in my late 70s ... on Tuesday, March 6, 2018, I pulled in to this Jiffy Lube location at 10:40am and told the man that met me that I needed to know if I would be able to be in and out by 11:30am, as I had to leave for an appt. he assured me he could have me in and out within 25 minutes. Trusting and believing his word, I proceeded. Approx 20 minutes later, another man came into the waiting area and proceeded to tell me what all 'needed to be done'. Speaking rapidly and almost inaudible, he began telling me that my tires showed the 'need of rotation', giving me a short explanation. When I reacted surprised, he then proceed to give me a further explanation about leaving tires in one position too long, etc. After he finished his dissertation, I stated how interesting it all was since I had JUST HAD BRAND NEW TIRES put on 2 WEEKS PRIOR! Without word or hesitation, he proceeded quickly to the next item - he said my brake fluid was low and that I needed to have the entire system drained (a cleaning process was described). Having only fluid added in the past, I requested to only have it topped off. Another dissertation followed, telling that to add fluid, mixing with the old, would contaminate the 'good fluid' and ruin my brake system. I responded by asking again to just having the fluid added (which was NOT done). There were two other smaller issues on the estimate that I won't go into; however, an equal surprise that I received was when he asked my name, followed by requesting address, phone number, etc. REALLY?? I explained that we should be in their system since being with Jiffy Lube for well over 20 years. His reply was that there was no proof we had ever been to Jiffy Lube. Being somewhat shocked and a bit rattled, I didn't think to mention for them to check my sticker on the windshield that is placed there each and every time we had the oil changed. The thought came to me after I had driven away; I instantly looked up and sure enough, there was the outline of where the old sticker had been removed and the new one placed directly below! This is 'false and pressure salesmanship' at its best! I plan on writing the Jiffy Lube Headquarters to let them know that this form of service still exists in their company. Their was a big publication regarding this exact type of operation a few years ago ... and it continues. With this type of service, Jiffy Lube will end up down the tube! read more

This place used to be good. Now they don't seem to care about anything but talking people into services that they don't need. I waited an hour in line before I said, never again. Sad as they used to be good. Never Again read more

Took my SUV for oil change today, Service was beyond excellent! They inpected the whole vehicle and made sure everything was ok! Manager Hector and his crew are top notch! read more

Just finished my oil change with Sammy and crew. They were extremely professional and trust worthy!!! As a women that is what I am looking for!! Way to go Jiffy Lube Team!! read more

Really great service! I just went in for an oil change in my cute little Volkswagen bug. Everyone was super helpful and were very nice to check everything, even for a simple oil change! Sammy helped me out and he was really kind, they let me know what else was wrong with my car and didn't even push to have it fixed. Great and friendly place ! read more

Me and my family usually come here to get my car serviced and it's a smooth process every time. There is also always great customer service from the employees at this location. Make sure to buy your own parts for them to install so that you can save a few bucks. Other than that I recommend! read more

Very helpful and welcoming staff! They make you feel comfortable while you wait for your car to be done and they generally have pretty good deals on oil changes! read more

Came in today for an oil change and I received by far the best customer service. The manager Hector and his staff were very helpful and made me feel really comfortable about getting my car serviced here. read more

Joe was awesome there. He was nice and hardworking and he really helped me out. I had to wait awhile, but Joe helping with my service was worth the wait! read more

I wish I could give zero stars. I took my car to this jiffy lube 3 weeks ago for an oil change. It was fine when I took it on. When I bought it home that night it was leaking a lot of oil. I brought it back in and they were very rude. Said they were busy and it would take at least an hour. I explained that I had to pick up my son and I was very worried about driving it. Said he couldn't do anything about it. I showed him a picture of the oil leak and said it had been fine when I brought it in. I decided I had to wait since I was too worried about driving it. They looked and said the gasket wore out. I asked how it could've worn out the day I got the oil change. They said it happens and changed it for free. I left and that night oil was pouring out of it again. I took it right back and they said they asked how I knew it was oil? They said it could be power steering fluid or the transmission. Power steering fluid is red but ok. They said they had told my husband the power steering was leaking. They hadn't and it wasn't. Took it to friends in Anaheim to look. They had tightened this gasket too much (probably the first time too) and had NOT EVEN changed the oil filter. They had also not tightened the drain plug and didn't catch it on any of the three tries. This was the worst experience I have ever had and can't believe I had to pay for them to mess up my car and not even hangs the oil filter. DO NOT GO HERE read more

This is probably by far my favorite place to get a oil change. Great location and Great customer service at an affordable price. The employees there friendly and always there to give the best service. I went there last week to get my oil change and I didn't wait that long approximately 15-20 minutes which isn't too bad for a Saturday afternoon. I was shown and told what they were going to do by Ricardo Rios, he explained everything throughly and why I needed certain things as well than an oil change and gave me a estimate and made me feel like my car was in good hands, a really great employee! Jiffy Lube really cares about there customers compared to other places I've taken my car before. If you need a oil change I recommend going to this location and having Ricardo do your oils change! He was super fast and got me in and out in a jiffy !! Thank you guys at Jiffy Lube , my car runs better than ever !! read more

Went it to get an oil change and it went as smooth as butter. I had to wait 30m or so before Joe could see my car, but when he did it barely took 20m for him to not only change my oil, but fix a brake light and replace my wiper fluid for practically no cost at all. Joe was super polite, and didn't try to upsell me, just made suggestions (which I really appreciated). Overall, a great experience. read more

Wow! Joe was so helpful! I got in and out in no time and he really worked with me to also educate me on what my car needs and why. Super fast and friendly service and awesome experience :) read more

This Jiffy Lube's service was great! The employees were friendly, knowledgeable, but not "pushy". Everything was explained up front and agreed upon before the service started. The service was fast and efficient! The waiting room was clean and orderly! Very satisfied and will be bringing my cars here to get the oil changed! They can also replace bulbs on headlights for a fraction of what my dealer charged me the last time I had them replaced. read more

Love this jiffy lube and I've never had any problems or issues. Sammy was awesome. Very friendly and professional. I will continue to come back for great service read more

Dominique is a horrible person, who took advantage of the trust I placed on his words when l asked how much an oil change was. He said $30, showed it to me on the computer and had me sign a paper copy. The copy was altered with additional charges. I paid $75, not $30, he is a thief. When my wife called to ask for an explanation and names. He said he had no record of who charged him. He lied again as his name was on the receipt and he was the person at the begining and end of all transactions. Also he refused to give us the name of his supervisor. Sounds like he is trying to hide something. This business is disgraceful as you can see from other reviews, the only person who gets good ones is Joe. I have had oil changes all over southern California, labor on an oil change is not $40, that is for 2 hours of work, not 20 minutes. Time to call the better business bureau. I have never before felt the need to post but this was just horrible service. read more