This guys are super nice , mom has language issue . The guys there helped her out . I have to do a coolant flush service on her car now and as soon as the machine is workin im bringing it in read more

This location always excels . The guys ran the check engine light for they are super nice and went through extra steps out of kindness

Just wanted to write a high rating for the two guys at the Jiffy Lube on olive avenue in Sylmar. They not only do great work on your cars, they also took time out of their busy day and helped me out when I got lost today, trying to find the Kaiser facility in Sylmar on Encinitas, so I could get my Covid shot. I found it, only by their help, and I so appreciate it. Didn't even think to get your names, but you know who you are. I only hope the owner gives them the thanks and appreciation they deserve, for running such a great business. read more

Awesome service here ! Very friendly customer service as well. These guys do a great job on your car and I absolutely love the sticker I receive stating when my next visit should be wouldn't go anywhere else :) Highly recommend! Shout out to Don!! read more

Everyone was super friendly and courteous. My options of type of service were explained clearly. Service was quick and easy and at the end I was shown the work completed. Thank you Donuel, Deaven and Angel for your help. read more

I have not been to a Jiffy lube in almost a decade. I'm not sure if it's a corporate culture shift, but the service is way better than I remembered. The workers are professional, friendly, efficient, and knowledgeable. They also go over what they will do to your car before hand, AND they will go over the work they have done after with proof. Really appreciate the convenience, which means I will be back since I work down the street! read more

Great and quick service, been going to this place for years. I have never had an issue.

The usual. No prices posted and expensive, they try and sell you services and things you don't need, they lie to you about service recommendations and technical specifications which don't exist, and they don't read the clearly marked technical specifications on the vehicle itself. So clueless they completely screwed up my tire pressures, which my dash immediately notified me about along with the service tech who was too disinterested to notice as he removed it from their bay. I had to immediately drive it over to Costco to fix. Far better and cheaper service at Walmart. Good wifi. read more

Have been here a handful of times and always get the best service! Literally, the best. I'd drive out of my way to this Jiffy Lube specifically. No BS, no trying to upsell, just great service, fast, and really great technicians. read more

Honestly the guys here are the sweetest and helped me out sooooo much. I came in to get my oil changed and turns out the last place I went to did it wrong and over twisted/broke one of my caps on my car. The team was so nice and helpful for fixing it. They offered to work within my budget to fix whatever need to be fix sooner rather than later. And I trust them enough to go back when I need to get the other things done too. They were even sweet enough to help me get the tree sap off my windows so I could see better. The team was so nice and very educational. They helped me understand different things with my car and what to look out for. They are an amazing team and I'm so thankful they are so close by :) read more

Thank you for taking such good care of my car guys. Angel and the guys are wonderful. Fully trust them with my car.

Love this location. Easy to swing into this place right off the freeway. Everytime I need to make a stop I barely wait any time at all to be seen. My oil change here takes about 10-15 minutes for my GMC Savannah. Staff are incredibly friendly. Always remind me when theyre running promotions. Was able to get a free starbucks last time i swung in here. Will definitely continue to use. read more

Great customer service. Highly recommend. Always a pleasure coming here. Been bringing my cars for years

Been going here for years..dont think I will be coming back. I can look past the fact that the manager seemed to be bickering with another employee which doesn't inspire confidence. The real problem i had is that they have signs everywhere requiring customers to wear face masks and then the guy pulling my car out and accepting my payment didn't bother to wear one. With whats going on today thats just dumb and disrespectful. read more

My car indicated "low oil" and I freaked out a little because I was not due for an oil change. I went to Jiffy Lube to get topped off, they do that for you free of charge. David was extremely helpful and was able to answer my questions. I appreciate the great customer service. Thanks! read more

I've been a costumer since 2008, so far this is the best location I've experienced. I came in today for an oil change the two Guys there are friendly and had my car ready fast. Hidden gem read more

Friendly and helpful staff. Came on a Wednesday afternoon at 4pm. Took about 45 minutes total. I had a question about my car that wasn't related to my oil change, Angel was very helpful in giving me thorough information about the question I had on power steering. I also had zero issues with the groupon I purchased and just had to pay for taxes and fees afterwards. Overall good experience. Every 3 months I come here it's different staff, this time around everyone was great. read more

From the moment I pulled my car in Angel was welcoming and professional. Getting an oil change is just one of those thing you have to deal with and put off, but having great service makes the process so much easier. There is a reassuring feeling coming to this location that your car is in great hands and they will give your car the little extra treatment. If your looking for a trustworthy location I recommend this location with Angel and the other quality agents here read more

No issues, great experience on an oil change. Told thirty min, was done in thirty minutes. Was told of lower prices elsewhere and made sure I had that option explained to me. That was nice. When oil change was done, I was told of some things that popped up on my car, like coolant. Some upselling, but not pressured. Angel was very nice and polite and got me all lubed up! Lol Comfortable waiting area, and good tacos close by. Also can't beat right off the freeway. read more

This location is awesome! Thank you Angel for squeezing me in at 5:45 even though they were about to close at 6. Wonderful service!

I HATE THAT I DIDNT GET ANY OF THE GENTLEMEN'S names. But hands down. The best customer service ever ! Im so happy and pleased with service here first time and definitely earned my trust Thank you so much you guys ! I swear. Me and my bf were going back and forth he is the one that referred me here. And I'm literally. Grateful I listened to him lol I wish the guys were allowed to get tips. But hopefully Main boss here recognizes them especially the Manager on duty today Thursday May 28 ,2020 @ 12 Noon. He was really helpful and knew exactly how to explain every question my complex self had . Thank you again I truly appreciate the service and help bless u all read more

Fast service quick checkout plus had Castrol oil too

I took my car into Jiffy Lube in Sylmar for service after it has basically been in warm layup for the past year in which it has seen very little driving and was provided with excellent, FAST service in getting the car back road ready! Everything was explained to me and techs kept me informed on what they were doing throughout the entire process. Angel and his crew were great to work with and I highly recommend them to anyone needing service for their vehicle. read more

Great service! Thanks to Angel and Kevin for a great experience. I came to this location after having a bad experience with another location. I explained my concerns and Angel agreed that should of never happened and made sure that my concerned were relayed to the service tech. Good experience definitely will be returning and recommending to a friend read more

Friendly staff and quick service. Very knowledgeable and not pushy. Conveniently located and competitive pricing. I was in and out in about 15 mins. Windows washed, air filter replaced, and recommendations to improve engine life. read more

This Jiffy has the BEST people!!! Just had my 2015 Fiat 500 oil changed. My odometer light had been blinking for the last couple of days. I believe the gentleman's name is Angel. After everything was done, he showed me what the problem was. A screw on my battery was loose & he fixed it{No charge} His name sums up my feeling on what he did for me. Saved me taking it to the dealer & getting raked over the coals for something this small. I want to acknowledge his professional & kind attitude. Give that man a raise!!! Kristy B. read more

Great customer service, friendly helpful guys. Had the option of staying in car while they changed oil

I have gone to this jiffy lube in the past on weekdays in the evening and have received great service but I went on a Saturday and one car was in bay and another was wAiting for service. I was there in the morning and was informed that they had a special car that was going to take at least 45 minutes and the guy was a so excited - the otter bay sat empty while the entire team watched the cool car be worked on. I left and found another place that will get My business moving forward. read more

Always a pleasant experience! David is professional and fun upon arrival and gets things going. Presents the details of services my car may need clearly and doesn't push when I don't go forward with all recommendations. The rest of staff, Don and Deaven, are really friendly and helpful as well! Got my oil change done in no time at all. I was in and out fast! The service provided definitely keeps me coming back. read more

Came to get an Oil change and the customer service was amazing. It was fast and didn't have to dread the wait. The workers are so friendly and kind. They even pointed something about my tire pressure thing being broken and I wasn't even aware of it and suggested what I should do. Would definitely come back and recommend this jiffy lube to my friends and family! read more

2017 Dodge Durango needed an oil change, Jiffy Lube got it done quick! Thanks again!!

Excellent customer services, made 10mins before closing and the guys still greeted me with smile a took care of my truck. I won't go to any other jiffy lube but this one in Sylmar. The guys always walk me through my truck service, oil change, topping all fluids and ensure me and my family are safe. Thank you guys for your excellent service! read more

I came here because I needed an oil change before gifting my car to my aunt. I personally live out of town but I wanted to use a place close to where the car would be staying for possible future service. I can't tell you enough how amazing the service was that I received from Joshua Kellman. It's so good in fact that after I'm free from my new cars warranty demands, I am seriously considering coming back down here when visiting family just to get my services here. I've always favored Jiffy Lubes all around services but the ones by me aren't that great. Joshua made me feel comfortable and didn't at all feel like he was just another salesman who was bored with his job. And this was in one of those days where the heat and humidity were insane. Thank you Joshua, for your amazing service and attitude. You're a great asset to your company and I wish I could find employees like you haha. You made a trip I usually dread into a better part of my day. - Kim read more

Need an oil change? Come to this Jiffy Lube!! Angel helped me out as soon as I parked my car. He was very informative and very professional. He also informed me on ways to save money, online coupons! Not to mention the whole staff does not waste time, they get the job done! Love love love coming here. Getting an oil change is never a drag thanks to the service Angel and Jiffy Lube provide. read more

I was in and out quickly and David and crew took exceptional care of me and my car. It's not often I'd refer a mechanic due to challenges in the past I would handle it myself but due to an on the job injury i believe I've found my new mechanic. Thanks guys and I'll be back for sure. Ps you should stop bye also. read more

These guys are great from the manager to the guy that cleans your windows professional and awesome specially David great guy

The staff was friendly and explained their Covid-19 policy. I felt that they did a great job protecting myself as well as them. Staff verified their work and explained the service in detail to me. David the supervisor was professional as was his staff, I was welcomed and greeted right away . Highly recommend coming this location for great service and friendly staff. read more

Guys were great. Make sure you call ahead and let them know your coming so they can have your oil filter but usually they do!

First time in this jiffy lube and was greeted by angel ... he was very kind and helped me find the right choice of oil change my car needed did not get the pressure of having to get un necessary repairs on my car ..got to meet also the mechanic Kevin and he also was a very kind and professional... I will say that I for one was never a bring your car to jiffy lube type of guy .... but after the excellent service I received will definitely. Be bringing my car from now on .... also the prices are really affordable and always have a great deals read more

I went to Jiffy Lube to get an oil change today. Everyone there was very helpful and professional. Don took very well care of my car and not only told me what I needed to fix, but showed me too. That made me feel comfortable. I also had a coupon for 21 dollars for the oil change! Such a good deal. Angel the store manager was very nice and made sure I was ok-while waiting for my car to be ready. I definitely will be back again for my next oil change. Thanks again Jiffy Lube! read more