Never been to a jiffy lube before and now I'll never go again, while the staff was friendly, he convinced me to get one the highest priced oil changes there was because it was better, but my car has never leaked oil from below my car before, EVER. A couple days after my oil change, BOOM, oil dripping all over my driveway from below my car, and mind you they never gave me a piece of paper stating anything was previously leaking and I needed to get it fixed, nor did they verbally tell me when they finished my oil change. So I called them told them the problem and went back to have it looked at, the guy comes out & tells me oh we made a note that you had a transmission leak....really well where was that paper the first time?? How do I even know they didn't type that up right then & there?! So they did nothing to help me, told me I needed to go have it checked out somewhere else. Thanks for all the help jiffy lube! Thanks for messing up my car & placing the blame elsewhere! SMH. read more

The nicest gentlemen had my jeep in and out in less than 30 minutes. They were informative, gave me options and great customer service!

Nick and Shawn were amazing. Quick. Fair. Polite and honest. I will never go anywhere else for oil change. I will be back in 5k miles.

This place is so underrated. Jiffy lube has been solid in the past, but i went in the morning to this location and I was in and out in 10 minutes. Shawn was really friendly and knowledgeable. No up-pricing or jargon. I wish every business was this cordial. I'd go back here again when my next oil change is due, but I'm moving soon. There's some construction getting here but it's worth the minor inconvenience read more

Estevan A. greeted us - super polite and friendly. Connor K. assisted with details of transaction and was able to apply a discount that saved me a little bit of money. Been to this location before and have always had good fast service!! read more

Friendly, quick & efficient service all around! Shaun & his crew provided prompt excellent customer service beginning to end! Thanks guys!

Oil change was quik and good. Not to pushy about air filter. Comfy lobby, good music. Cold water! They vaccuumed my truck and aired up my tires! Would recomend read more

I brought an old Ram 1500 in that I had inherited from family. I didn't know the maintenance history of the truck and the guys at the shop took the time to walk me thru everything that needed done. They were super friendly and patient with me even though it was 115 out read more

Conner is very professional. He does a good job communicating. Convenient location for oil changes. Sign up for email specials. read more

Friendly staff, great attention to detail-- overall good value! Highly recommend- best in the NW Tucson/Marana area. read more

Reception was cold. Then the same dude went and cussed out one of the workers telling him to hurry up. I left and went somewhere else.

I called at 7:15 am to see if they could take me and they said absolutely. I showed up and they took my car in right away. The staff showed a huge sense of urgency and the guy and gal at the front desk was eager and happy to be at work. My car was done and changed within 15-20 minutes. Great service! Will be back for sure! read more

James always takes care of our work trucks. Always quick honest service with no bullship go see them

I liked this place. Staff were polite and professional. Staff cleaned my car without me asking or requesting. Clean waiting room was nice because of the free water. I liked the fact that I was in and out in very limited time. Future maintenance was suggested, but not pushed. I didn't feel like I was taken advantage of. If in the area, I will likely come back to this place and recommend it to others. Thanks guys! read more

The did outstanding service. James took care of all my car's needs. He made sure to send me to trusted service that jiffy did not provide. I trust James. I always come here and now that there is some construction on Ina I don't have to wait since fewer people are coming. No wait great service why go anywhere else. See James. read more

Service was fast, kind, efficient. Have been coming here for 16 years and highly recommend even with the construction!!!!

I had an awesome experience here. Brian was my customer service rep and he was super attentive. I figured that it would take an hour to get through my oil change, but I was in and out in 15 minutes. They checked everything thoroughly and allowed me to use my coupon. Also told about a problem with my battery and gave the information I need to take back to my car deal for the warranty. I will definitely makes this place my go to oil change place. read more

Jiffy lube just took care of me and my car. Had a problem and they warranted it and fixed it for free. I will never go anywhere but Jiffy lube. Thanks guys. read more

Every time I go into this location the gentleman are very polite. And no matter how busy they are they work very quickly to get every one down, without sacrificing quality. read more

Just took my vehicle to the Ina rd Jiffy lube #1601. I dropped it off and picked it up an hour later. Driving home I noticed that the floors weren't vacuumed although it said on my receipt that it was done. They also said that my wipers were checked and OK, although they are clearly in need of replacement. I got home and checked to see if the fitting on the undercarriage were greased and none of them were, even though again it was marked on the receipt as being completed. Since I wasn't there to watch the work completed I seriously doubt they even changed my oil. I've taken my vehicles there for years and things have really changed for the worst. I will never return and warn anyone reading this to also consider going anywhere else until management gets them back on track. read more

I get my oil changed here at this location whenever I can. Great service with a smile. Tommy and his crew take good care of me and my car. Service suggestions without a hard sell. Detailed explanations of services. I keep coming back! read more

The service at this Jiffy Lube was excellent. Denny, the manager, was extremely personable and got my oil changed promptly and efficiently. There were not many people ahead of me when I arrived but I was still out of there (pardon the lame pun) in a jiffy! Upon arrival, Denny greeted me in a welcoming manner and after bringing my car around to look at, noticed that I am in the service industry as well because he saw my bottle opener on my passenger seat. He made friendly conversation with me in between customers and was always smiling. Most times I've gotten my oil changed, I've sat quietly in a waiting room, bored and unamused. Not this time. Denny was upbeat and had a great energy. I will definitely be back to this location! read more

I ended up going with an oil that was more expensive than I previously have been doing. I felt like the guy was taking advantage of my lack of knowledge. I also was asked to come back in 5000 miles for a new oil change even though the manufacturer suggested 10,000 miles. It was interesting to me that he was suggesting the more expensive oil because the manufacturer suggests it, then throws the manufacturer suggestions out the window when it came to how often to get an oil change. I honestly don't know if I'll come back to this location. I have been servicing my vehicles with jiffy lube throughout the country and have never been disappointed. I've always trusted their advice and had extremely good service. Not so with this location. Sad day! read more

Just a follow up - there's something awesome at this Jiffy Lube - must be the manager or the owner. They somehow always have above average people working here. Polite, professional, knowledgeable, and efficient. Not sure what else you could ask for from an oil change place, but if there were something, I suspect they would get it right. read more

These guys took great care of me and my newish Buick. The engine in this car calls for a full synthetic and they pointed this out, as they should. However, they didn't push the hugest cost version on me. They covered all the bases while living up to the name, Jiffy Lube. read more

service was quick but now i see why ruined my oil pan by stripping the threads now i have to replace the oil pan. quick service isn't always the best service i will not be returning to this location or any jiffy lube.. read more

Got my oil change today, was a very good experience. The staff was nice and courteous. The manager was knowledgeable and very respectful. It was and all out great experience! Will keep going here read more

I have been going to Jiffy Lube since the early 1990's all over the country. Most places always provide excellent customer service but the best service I ever received was at this location. James, Brian and Frank were very courteous and professional with service and information regarding my Jetta. Thank so much for the great service! read more

The service is always very friendly and honest. I came in for an oil change and told them I could only spend around 60 dollars for an oil change and full service check up and they complimented me with $15 off. Best Jiffy Lube in Tucson!! read more

Today was my first visit to this location. My vehicle has been regularly serviced by the dealer since I purchased it and for the most part I have been satisfied with dealer service. The downside to dealer service in my experience is time, not cost. I went to Jiffy Lube today for my regular oil change and tire rotation. On average at the dealer this service takes from two and a half to three hours. Today at Jiffy Lube it took under 30 minutes! The staff was very pleasant and professional. On that they get high marks. The downside is cost. At the dealer I pay $70.00 for a full synthetic oil change and tire rotation out the door. Today at Jiffy Lube for the same service I payed $130.00. The difference between both is time. Is the two and a half hour difference worth $60.00? So far I'm not so sure. My advice to everyone is to shop around and compare pricing and reviews. read more

Great service! Albert, Shawn, Darrius and Brendan were awesome, thorough and efficient. Definitely went the extra mile! Thanks guys !

So, I have gone to this Jiffy Lube once before to get my oil changed and they did a wonderful job. I figured I would go back to them and get another great oil change. WRONG! The guy (Marco) who changed my oil was apparently a trainee and he did such a messy job. He overflowed my oil compartment and got oil all over my engine. When I got home, my engine was steaming from the oil on it and it was leaking all over the place. I know my car and it has zero leaks. So I went back to them after my dad called them and told them to fix my car. They told me that it was the way my car was set up and that it has a history of leaks and all that. After a huge ordeal, they were finally able to get my car fixed and it is now back to it's old self. read more

I went to a prior location and paid for wiper installations. Today, I stopped by for an oil change, and mentioned that the driver side wiper was streaking. It turned out the prior location billed me for both wipers but did not install the driver's side wiper. This location replaced it for me for free, and apologized for the other store's failure. I don't know if the other location made an honest mistake or simply chose not to replace the wiper. However, I am happy that the situation was made right. Thank you Ina Jiffy Lube. read more

I've been here several times to get my oil changed and even new tires. The selection was great and the help was awesome, found my new favorite brand of tire here. The oil changes are always fast and professional, clean too. I wasn't disappointed with the service I received in any way. That's quite a bit coming from someone that doesn't let anyone touch their car normally. Ill definitely be coming back for another oil change when its due and I'll be recommending this location to my family. read more

I was very pleased with the service, here. Joey was very helpful and courteous. He went above and beyond what was expected of him. He took the time to look at my headlamp and tried to fix it for me, after advising me to go to the store on oracle! I will definitely go back to see Joey! read more

I went in for an oil change at 7:00 this morning. Tommy the Manager was very helpful and I was on my way quickly and confident that my Truck was good for another 3 or 4 thousand miles. I have been going to Jiffy Lube for years with good results. David read more

I have been taking my Chev pickup trucks to Jiffy Lube for at least 10 years and it's very rare that they grease all the grease fittings even though I tell them to and they say they have done them all. They almost never do the upper ball joints which are critical. I check when I get home and then have to take the truck back. Real poor training or they are told to do only the easy ones. I pull a 5th wheel RV and am on the road for 6 months a year so I see a few different locations. They are all equally incompetent. Today I went to store #1601 in Tucson AZ. Same story - the upper ball joints were not even touched even though the manager told me he watched them all being lubed. I've just about had it with Jiffy Lube. Whoever came up with the slogan "Jiffy Lube Cares" probably never took his truck to a JL location and checked their work. In my opinion Jiffy Lube employees and managers lack integrity because they have to know what a ball joint is and that it should be greased. I only wish I could prove that this willful neglect is a vehicle safety issue and could file a lawsuit. Oh well, maybe someday somebody will and they can use my testimony. read more

Once again, great experience at this location. The manager, Tom, came right out to greet me, all the staff were friendly, the place was really clean and I was out of there really quickly. I won't go anywhere else! read more

I have been to this location twice, and had excellent service each time. I think the gentlemans names were tommy and Tim. They were so nice, and remembered I was a Denver broncos fan. They told me additional services they offered other than an oil change, but were not pushy about it. I know nothing about cars and usually dread oil changes, but I don't mind this location ;) very friendly excellent customer service. read more

Great service. My car is only a year old and last two places I went recommended a new air filter these guys were honest and showed me it was just fine. They were quick and friendly too! read more