Ordered online for pickup in store but the order couldn't be found. They proceeded to remake the order and we placed an order for #2 Roast Beef and as they are having me call out my wrap modifications for the order placed online for pickup they find my order. I asked for ranch on the side 69 cents. Dude, after you've lost my order and got me here for the remake?! Yep, I'm good. It could be free and I have beaucoup points, but I won't be back here (this location). Jersey Mike's would never. read more

Jimmy John's - Imagine having to call this out after they made a ticket and kept the phone to verify the order was confirmed - Delis Near Me - Charlotte, North Carolina

The staff at this location is top notch with kindness abounding! They were accommodating and kind. We got our goodies and headed out! And now we head to the Body Armor Track meet where we hear they sent 150 box lunches! Kudos to these two girls getting it done! read more

Jimmy John's - Menu - Delis Near Me - Charlotte, North Carolina

Delivery so slow!!! Took 50 mins to get to my location and I'm just around the block!! Good grief!! Just deleted the app. Never again!!! read more

First timer at Jimmy John's and it didn't disappoint. A group of us went inside the store and ordered. They were fast...I wouldn't call it freaky fast though. No big deal for us as we had the time. I had the chicken Thai wrap. The wrap has crispy noodles, cucumbers, lettuce and satay sauce in a flour wrap. Well, it also comes with onions and mayo but I went without. I really enjoyed this wrap. I will certainly get this again. Everyone else in the group enjoyed their lunch so no complaints. Just be ready to turn into the driveway of this location. If you miss it you will have to go to the light and make a U-turn. Enjoy! read more

My husband and I were feeling moderately hungry, not starving, so we decided to get a couple of Little John sandwiches to go. We typically go to Jersey Mike's and get a mini, but the mini is still a fairly decent-sized sandwich, so we went for the Little John this time. We had the turkey and cheese sandwich with lettuce, mayo, oregano, oil and vinegar. It hit the spot. It wasn't blowing me out of the box with flavor, but it was exactly what we were looking for in a small, satisfying sandwich. The showstopper was the cookie my husband couldn't resist getting with the sandwiches. That cookie was DELICIOUS!! We devoured it so fast I didn't even get a chance to take a picture. Sorry. Overall, I like Jimmy John's and would return, especially if I'm looking for a lite sandwich when I'm not too hungry. read more

See all

Amazing will definitely order from here again the young lady was very so pleasant. Super fast service thank you again

Customer service was not great at all, she didn't even attend properly. She left my sandwich with the receipt on the counter with no napkins or a bag or anything. I won't be going back. read more

ALWAYS takes waaaaaayyy too long for delivery here. like unreasonably long. everytime. probably because no one in their right mind would want to delivery for what JJ pays. can't blame them. however everything else is pretty standard here. not bad. read more

Freaky fast unless you're the only customers in the store. 10 minute wait for our sandwiches.

Have been eating here for 10 years until today. This is how much meat they gave me (not even a slice of turkey deep). After I called I was told I had to return the sandwich and could only get half of a new one since I had taken a bite. Then they gave me excuses like "the turkey this shipment looks different" and "the meat is preportioned". Tried to be polite but they aparently refuse to own up to screwing over a regular customer for years. Won't be eating here again. read more

Jimmy John's - This is how much meat they give you for a $7 sandwich. - Delis Near Me - Charlotte, North Carolina

See all

Food was good, friendly service and calm atmosphere. Pickles are delicious! Would eat here again

Good, clean, fast service-what you'd expect. Build your own sub or order from pre-put together menu. Lots of kids in heart of UNCC university town. Parking lot and parking garage. Two floor of stores and other nice eateries. read more

Jimmy John's - Delis Near Me - Charlotte, North Carolina

Probably the best JJ I've been to. Greeting with a super friendly smile. Freaky fast sand which making. Taste was perfect. I had the Beach club in wheat bun. Thanks for a quick delicious lunch! read more

Jimmy John's - Entrance - Delis Near Me - Charlotte, North Carolina

See all

I ordered my son a slim & this is what we got once we got home. The picture speaks for itself. Absolutely ridiculous!!!! read more

Jimmy John's - Turkey slim - Delis Near Me - Charlotte, North Carolina

I placed an order here at 9:30pm yesterday. The confirmation said it would arrive by 10:15pm! I constantly checked the app for any updates. The estimated arrival time was updated to 10:30pm. I called the store twice at this point making sure everything was good and both times they said "it's on the way!" I waited until 10:50pm and decided to call one last time to make sure they had the right address becaude the store would be closing in 10 minutes. They confirmed the address and once again told me "the order should be there shortly" At 11:10pm the app updated and said the order was delivered at 10:25pm (NOT TRUE) I never receive my sub and had to go to bed hungry after a LONG wait! Poor service and very unprofessional! I will not be ordering from this location again. read more

Of all the chain sandwich places Jimmy John's is my favorite! It might hold a special place in my heart partly because Jimmy John's originated in Charleston, IL 30 minutes from my home town... But really I just love their chewy french bread and finely cut meats. The chips they have are kettle cooked style and crunchy delicious, and their cookies are quite tasty as well. You really can't go wrong with their food. This Jimmy John's location is new-looking and extremely clean. The employees are friendly, and as promised, they had my sandwich ready so fast I almost freaked. I'm glad I don't live near this Jimmy John's because I would be tempted to eat here every day. read more

Jimmy John's - Delis Near Me - Charlotte, North Carolina

Great tuna sub for your buck! Fast and friendly service. Cannot go wrong with a giant TotallyTuna sub! Definitely worth it :) read more

OH Jimmy John's...you are a godsend when one forgets his lunch at home and you need a quick, tasty, filling lunch that will help you with the next half of your workday and not put you down for the count at 2pm. This location is tucked away across from UNCC and is fairly busy. I like how the seating area is bigger than the location on Mallard Creek Rd/Prosperity Creek. It is also less noisy.... Usually the other location kinda yells at you when you come in. It becomes endearing (eventually). This one is more subdued: "Hey, how's it going" and doesn't really do anything to my blood pressure quite like the other location. The sandwiches are made with the same speed and efficiency... so I am pretty much using the entire lunch hour devoted to stuffing my face and not necessarily waiting on food to be prepared. read more

I order at this location on a regular basis they have the best service today I went in and as I was going and I met the owner he was very nice the staff was very nice it's always clean my order is always right I really love this Jimmy John's and I hope everyone supports them during this pandemic it's a great place to eat the food is great. read more

My boyfriend and I decided to grab something to eat late on Monday Oct. 21st because we were hungry and decided to stop at this locations Jimmy Johns since this was the closest one to us that was open. As soon as we walked in the door 1 of the 3 men standing behind the counter yelled out "We're closed!". It was 11:00pm but online it says you guy are open until 1:00am? So I was a little confused on why he would say that. Awkwardly a few seconds after the women also standing behind the counter says "we are not closed don't listen to him" as she's laughing. Guess it was a joke? Very professional. Also on top of that they had mixed up the ingredients on my sandwich and my boyfriends...not sure how when we were the only people there. I work at an upscale restaurant in Uptown Charlotte and can say that this staff is quite immature for being as old as they are. (Haha) read more

Jimmy John's is great! This is my favorite sub place! Their subs are the perfect size for me! More than a six inch, less than a foot (insert dirty joke here!). My two favorite subs are the Italian Night Club (be sure to add hot peppers!) and the Beach Club! When I order the Beach Club I usually order it without mayo because it doesn't really need it with the avocado spread! All of the chips that they sell in the store are kettle cooked which are my favorite. The cookies aren't that good, I would skip those! They also have big deli style pickles. I don't like the pickles that much, I feel like they aren't pickled/vinegary enough. When they say speedy delivery, they really mean speedy! This place is about 5 mins from my house and they've rang my doorbell 10 minutes after hitting the submit order button! Also, the staff is always really friendly when they deliver and in the store. read more

Finally a quick lunch option at work. I've been lamenting over the fact that it takes 30 minutes to get in and out of the Panera that is practically walking distance from my building. But a short drive down, hidden out of the way is this oasis in the hectic workday. Last time I went, it was 11:45 - right before the lunch rush. The sandwich maker was asking my order before the cashier even had a chance to. From the time I walked in the door to the time I left with my order: 90 seconds. 90 SECONDS. That is incredible! It's noisy and the staff is very social, but they do a great job. It's not a delicatessen, but it's good, consistent food that doesn't require half a day to get. Awesome! read more

Very clean, and very quick service.. In and out in under 3 minutes. Very friendly staff too.. I'm a fan of the #1, pepe.. read more

Ran by a bunch of young college kids who give poor customer service. Order is always messed up and they never like compensating for their mistakes and makes you feel you were wrong. They hang up on customers and are just very rude. read more

They were fast, I'll give them that. And friendly, too. Obviously those are good qualities, but a sandwich shop needs other attributes, like tasty sandwiches. Even in my drunkenness the mayonnaise was overwhelming. And the lettuce. When mayo and lettuce comprise 80% of the sub, we are in trouble. But like I said, fast. So that's good. read more

Super fast delivery! Food is delish! I'll look for Jimmy John's over other ordinary places next time! read more

Jimmy John's - Had to take it before I got started! - Delis Near Me - Charlotte, North Carolina

First and last time coming here. I placed an online order at 11:15am to be picked up at 12pm. When I got there at 12pm to pick up my order, it wasn't even ready and orders that were placed after mine were being made instead. I waited for my order to be ready and I left. When I got to my location and opened my sandwiches, all of them were made incorrectly. It was very disappointing to have to wait for my order to be made and then on top of that, receive the wrong order. I called the store to see how they could help me and I was told that I was going to get a call back. I never did. Very poor management and no care for the customer whatsoever. read more

My wife had a turkey sub and I had the Italian. The good: the ingredients seem fresh. They are extremist fast. The bad: The bread is very hard. My wife couldn't even get salt and pepper. They said they did Not have any. We won't be back. read more

The best quick fix for a sandwich. When we go to Jimmy John's we are always greeted with quick, friendly service and a professional staff. As a regular customer the $ 3.95 little sandwich, note " meat & bread only" us a quick fix After a long day. After a practice, I treated the cheerleaders Mom and a group of 10 to these little slamming sandwiches...she and the kids were ecstatic!!!. read more

The past 2 times I ordered delivery, they have taken 40 minutes to deliver. I have always loved Jimmy John's because of their fast delivery.

The delivery was "freaky fast," and the sandwich was as ordered with some specials. No napkins is the loss of max score.

Again great experience, they really know how to greet you at the door and everyone loves the job and working with each other, I don't know what your putting in the water but keep adding it, cause its working! I'm a fan! and will spread the word! read more

When you order delivery ask the driver how much he makes an hour. The answer will be $7.25 an hr . Federal min wage. Ask them how much JJ compensates them for gas or wear and tear on their vehicle. Can you believe that this company is so heartless and greedy the answer is zero. No gas and no percentage of the order so effectively they make less than min wage. Their tips are low bc for some reason a bunch of people don't tip JJ delivery driver's. Like the driver is indebted to them to bring them a sandwich and then they stiff them. It's mostly the pos mall employees in the university area. To all of them that man just spent $1.50 out of his own pocket to bring you that sandwich. You and anyone else who doesn't tip delivery drivers should be ashamed of themselves as a human being. Who are you to treat people like that ? Shame on you. read more

$3 Delivery Charge! Such BS! This JJ location also makes subtle but annoying order mistakes. Sweet iced tea ordered. Unsweet delivered. BBQ chips ordered. Plain delivered. Sandwich ordered cut in half. Not cut. If you do one thing (deliver sandwiches, chips and drinks), you better do it right. And better not charge $3 to deliver a $7 sandwich! read more

Brand new $3 delivery charge?! The sandwich used to just cost $1 more for delivery (it was reflected in the sandwich price). The drivers get pennies of this new charge and the rest goes to health insurance for the employees. Why do I have to pay for their health insurance AND tip because I ordered delivery? A $5 sandwich goes up to $11 for a $3 charge and $3 tip? I don't want to screw the delivery driver over because that is not fair either. This location also does not have sprouts...just saying...greedy and cheap. No more Jimmys for me at this location! Overall though....the food is amazing here and at any other location....better with sprouts though. Shame too, I used to go here frequently (only delivered a couple times). Update: I have wanted a JJ three times in the last week, it is so convenient here at the university. Not buying again till the charge is removed. I will drive to the other Charlotte locations for my JJ fixes. read more

Love the new wraps, the unsandwich with no bread just lettuce wrap. Really a good idea I'm sure others will be close behind!

Great service. Super fast! Number 16 add cucumbers, onions, oregano, salt pepper, oil and vinegar.

Me and my wife stumbled across this wonderful sub shop on our way through to florida, the restaurant was very clean, the employees extremely helpful and they were very well versed in there menu... I highly recommend this place for a quick healthy, tasty and reasonably priced meal. read more

This was my first time eating at jimmy John's and not to say my last but I was not blown away . The workers were very energetic and eager to help me decide. I would have liked a hot sandwich but I was at the wrong place for that, I ended up getting the #14 bootlegger. It came out fast and I ate inside. The sandwich was good but nothing really made it special. I could have made the same thing at home . read more

First time ever going here. And it will be my last worst service and worst subs ever. Jersey mikes is so much better maybe because I'm from jersey and used to great subs. I know I will never go back there again. Waste of my money read more