Food is fresh and good per usual JJ expectations. Staff was nice. Location was clean.

If I could give this location zero stars I would. My family loves Jimmy John's, and we like to stop by one at every road trip. This location was TERRIBLE. After we gave our order, we asked to use rewards and the worker told us that we could not because he already skipped that section without asking us. They took 30 minutes to make our sandwiches, gave our sandwiches away to another party and then remade our sandwiches, and gave us smaller versions than we ordered. After we called to ask for a refund, they hung up on us and did not listen to our complaints. read more

45 min and still waiting. No tracking so I had no clue what stage my order is in. Had to call. They were confused and couldn't find the order. Eventually someone figured it out. Then told me the delivery driver has five orders. So basically my already cold sandwich has been just sitting there waiting for enough orders to consolidate and justify a delivery. For 20 bucks a sandwich you would think the least they could give me was phenomenal service but no such luck. Soggy sandwich I need to prepare for if ever they come. Every experience with them has been similar and I Always say why not give them a chance. Deleting the app at this point. They are a waste of time. read more

In my long travels thru this area, this is my go to spot to pick up a quick bite to eat and continue on my way. Service is consistently friendly and fast! read more

Jimmy John's - a sign in a restaurant - Delis Near Me - Chesterton, Indiana

Wow. Never again will spend money at this location. The staff is rude, rolling the eyes on you when you are placing an order grabbing the bread with anger and making fun of you as you are placing your order, the orders are usually 85%wrong. Then when you want to give a feedback or make a complaint a manager the age of 18 doesn't even do anything to alleviate the issue. Instead it argues with you. I am a manager for a full department at a hospital and I deal with patients and workers all day and as a manager I won't tolerate the staff's behavior. This was a terrible experience. read more

so amazing delicious lettuce freshly baked bread always so good crispy pickles best jimmy johns i have ever been to WOWWWW 6 stars read more

Not freaky fast. We order from here several times a month and it inevitably takes 45 minutes to an hour to deliver, even thought we live 1.5 miles away. Most recent order has us past an hour since ordering and not food yet. read more

A big thank you to Chesterton Jimmy John's. We placed an order with over 50 individual sandwiches and they did an amazing job!

Don't use the Jimmy John's app to order from this location. Apparently they don't check it. I waited from 12:13 until 12:48 for them to make one sandwich. People who showed up in the parking lot and called in a order were served before me. I have used the app at other locations and never had a problem. The only explanation for the long wait time was "we're awful busy". Unacceptable read more

Love love love Jimmy John's!! Sad we don't have any in California, where I live now. Visiting Valpo with my boyfriend last month, I insisted that we stop at Jimmy John's. He was so impressed!! Before we even finished paying for our two sandwiches, they were ready to go!! He is still talking about how fast they were! I also think they are about as tasty a sandwich as I've ever had! The bread is out-of-this-world good!! And everything tastes super fresh!! read more

Great sandwiches however their lack of safety protocols had me concerned. No one who was working there this week when I went to order a sandwich wore a mask. I realize the mask mandate is no longer in effect, but these workers are preparing food. They do wear a mask while delivering your food though. Just wanted to make people aware if you are trying to stay safe. For myself I will no longer order Jimmy Johns until this pandemic is over. read more

Just wanted to send a special Thank you to the manager and staff that prepared my husbands, ANNIVERSAY LUNCHEON SANDWICHES. They were made on time, NO waiting, all delicious, and the manager and a worker even carried all the sandwiches to my car (and they were heavy). All the people enjoyed the sandwiches and the day was a success. Thank you!! read more

Monday was the last time I will ever eat at this establishment. After eating our sandwiches, my wife and I both ended up getting food poisoning. This was the only meal of the day that we both had together. For the next 24 hours my wife and I were both horribly ill. Just the thought of this place wants to make me vomit for the 10th time. read more

Love the Sandwiches but since your drivers drive twice the speed limit U wld have a LOT more Business if U your Delivery's wld expand more than a 2mile radius!. & a Drive Thru wld b Nice!. read more

Wasn't impressed with the delivery service from this location. They never knocked on my door and I found out that they put my order at a different door. Who does that? Definitely not ordering from this location again. read more

I just went to get a sandwich and fresh bread at Jimmy Johns Chesterton Indiana, They will not take your cash but only take credit cards and debit cards. Allot of people do not have credit cards or debit cards. They are worried about this virus? OK your telling me all those workers do not handle money for themselves? You trying to tell me they don't use cash to buy things? This is very bad business period Hungry Disabled Veteran turned away because he only had cash????? Now they are getting way to crazy about the virus containment. Social distance is one thing but not accepting your cash as payment is BS. Cash is king and has been in the USA since this country existed. I would boycott t all Jimmy Johns period. They don't want cash payments then they do not get our business either. All restaurants are accepting cash payments, Mcdonalds, KFC, Taco bell, Burger King and all others that are open. They will be happy to take your cash money, I am reporting Jimmy Johns to the FTC because they will expect to get government help to survive but will not take peoples cash money!! Then Jimmy Johns created their own demise. I am also reporting Jimmy Johns to the Attorney Generals office as well. I am a disabled Vet and was turned away because I had cash? I also tried ordering on the app they cancelled my order as well because I only had cash. Do Not order or go to Jimmy Johns STAY AWAY! CASH has always been king in America. I hope the owner reads this and corporate. Funny how they have there friends write good reviews. Subway, Firehouse Subs will take cash imagine that!! read more

First and last time at JJ. I'm a vegetarian and they had one pretty yucky choice. I'll definitely go with their competition next time.

Get this, I live in a small town, probably The smallest in our state with a Jimmy John's, yet they don't deliver to me because they draw the line at 18th st. ????!!!! Wow, in a town of what, up to 23rd street? So a 1/2 mile radius is all they can muster? Ya, I buy subs from you in person every week for years and I call in for one delivery because I'm sick and find out you can't deliver to the entire town of Chesterton because it's too big? What a sorry excuse for a Jimmy Johns, this franchise Owner does not deserve your business! He won't get mine anymore! read more

I have been ordering from this location for about a year now and I have never been disappointed. My food always arrives quickly and the quality of my food is exceptional every time. The workers are very pleasant people. They have never been rude to me. Keep up the good work guys!! Thank you for the great service. read more

Clean and delicious. When your campfire at the Dunes goes out because it's raining non-stop--this is a good reprieve...

This is my first time at a Jimmy Johns. Was a bit let down on the basic selection of meals as they advertised themselves as a gourmet deli. I did try ine of the meals though and found it to be damn good. I found the pricing to be comparable to similar chain sandwich shops, but the quality of the food seemed to be better and tastier. I think it is a good bet I wull return again while in town. read more

Quite good. The prices are good and the sandwiches are even better. Very fresh bread and fresh fixins (I am lame for not including the g!) Another added bonus: some very eclectic signs on the wall. For added bonus: go into the men's restroom and look at the sign in German. read more

I called with a rather odd request (from Michigan) and a guy named Andrew came through. I have nothing but good things to say about this chains customer service. I personally did not get to enjoy the quality sandwiches but a friend of mine had no complaints. Thank you Andrew and the rest of the Chesterton IN Jimmy Johns! read more

We always get delivery from Jimmy John's. We've never been disappointed. They've forgotten our straws a couple times but no biggie. The speedy delivery definitely makes up for it. The sandwiches are always fresh, and both delivery and in-store employees are super friendly. read more