I just love this location. And the staff. They remember me when I come in and that speaks so highly of the employees!! As always, the food is incredible and that $10 lunch deal is even more incredible! read more

Jimmy John's - Sandwiches Near Me - Minneapolis, Minnesota

Very disappointing in the quality of the food from this location. You can clearly see how brown the lettuce is and the employees still used the gross lettuce. Delivery is always quick but the quality control is terrible. read more

Jimmy John's - Brown old shredded lettuce on Club Lulu. They delivered this for lunch. - Sandwiches Near Me - Minneapolis, Minnesota

I used to get Jimmy John's all the time and after not having it in a while I got it again and unfortunately it was a disappointing experience. Jimmy John's seems to really be skimping on their sandwiches. I ordered a Beach Club and there was barely any Turkey in my sandwich and barely any avocado spread either (see pictures). Customer service at this location was pretty non-existent, even for a quick place like this. I had to tell them they were out of lids for the cup the gave me. read more

Jimmy John's - Beach Club - where's the rest of the Turkey? - Sandwiches Near Me - Minneapolis, Minnesota

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12/11/23 730pm and the bread tasted fresh! It's not always a hit but I go to this location frequently and am rarely disappointed

very rude staff. called to see where my order was because it took almost an hour to be delivered despite me living half a mile away from the store. got a completely unhelpful response and continued waiting for 30 mins after the call. horrible. read more

Very bad customer service at this location - there is a need for training in this area ( i mean customer service ...) - if a customer would like a delivery and he says he has cash. The agent over the phone taking the order should let the customer placing the order know that $50 bills are not accepted (which im okay with your policy, even though you have room for improvement there as well...) but anyways, the customer will then plan accordingly when made aware of that policy at the time the order is placed. If the customer is not aware of that policy and the order is sent out for delivery, it's not when the delivery person arrives that the customer is notified of the $50 policy. It's both inconvienent for the customer and the delivery person ( who didn't necessarily place the order). - the delivery guy should know about customer service 101( check #135 for reference. Ended up not receiving my order as i had to physically go to the store to get my bread; delivery guy came to deliver i hand the 50 he says he doesnt have change and wants to go, i tell him hold, lets find a solution he calls his manager he tells them im getting agitated and leaves with his bike) - i call the store the manager tells me why i get agitated which i truly didnt appreciate as i  only was trying to get my #9 and there is no need to talk too much for this. We talked for a moment (with the manager), i go to my car i see i have a $20 bill i tell the manager to send the guy back with my bread he says okay) -i waited about 15mn apprx and still didnt get my bread, i decide to call the store again and manager says i have to wait up to 30mn to have my bread while i was 4mn drive from the store...very unfortunate but had to take my car and go get my order in so i could have my bread. - when a customer says he doesnt want to have capicola in his bread, you don't add it. - when a customer says cut my bread in half, you cut it in half. - a supervisor, shouldn't ask a customer to leave when he is sharing his bad/ugly experience in the store and threat them to call security and the police on them (customer didn't finish paying), instead he should attempt to understand the situation and ensure the customer has what he needs. -rewards members care for the company, after so many years placing orders with Jimmy Johns this is the first store i had an incident with for which I leave a deep negative review. - Jimmy Johns Mamagement, this is for you, upon receipt of this review - i trust you will take the necessary follow up actions (review phone call to place the order, put delivery guy for check #135 in deep training, get name of supervisor on call at the time check #140 was paid, review footage of what happened in the store with this order when customer came in, review every single details of this incident(delivery guy should not tell to a customer he is agitated...this is not accepeted in the customer service standards of Jimmy Johns...), and ensure this never happens again with anyone. Again, i will send this detailed review to multiple Jimmy Johns leaders and sue the company as needed ( i asked not to include capicola and it was added... health is key..). Very dissatisfied with my experience yesterday and not sure i will go back to this store ( don't recommend anyone to go there as well..if proper actions are not taken someone will get disrecpected there again sometime in the future). Hope this helps truly improve Jimmy Johns customer service experience at this store and in general. read more

Not excited about this location, which is inconvenient because it's only a block from where I live. Been going to Jimmy Johns consistently for ten years but this is the first time I got a pitiful sandwich. The ingredients were all Luke warm, the sandwich was small and barely had any lettuce tomato or mayo, and the bread was hard in some parts and felt half stale. Definitely not what I'm used to. Oh well read more

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The service by the people running this establishment is amazing. Everyone knows what to expect out of a Jimmy John's. What they don't know is that when you walk into this place they treat you like family. I was pleasantly greeted by a woman that recognized me after only a couple, maybe just one previous interactions. Not only that she remembered my order! The people that work here make the interaction of ordering a sandwich an interaction that kept me smiling on my way out the door. Truly from the moment I walked in to the moment I walked out I felt seen and cared for. I truly hope these people working at, managing and providing at this store are cared for my their employer because most of me would choose to support a local spot and not a franchise but I come back every week just to receive the same amazing customer service, and I guess a sandwich, and I am never disappointed. To the staff, all of which I wish I knew your names, thank you so much! read more

Ordered delivery on 10/14/19 at 3:30pm Found a piece of paper in the sandwich! Quality control could be better.. read more

Jimmy John's - Found a piece of paper in the sandwich! Quality control could be better.. - Sandwiches Near Me - Minneapolis, Minnesota

Slowest deliveries on the planet i understand they bike to get to us but they're store is literally 6 minutes away from where I am I should not be getting it in almost 2 hours. read more

The delivery is pointless. It takes them over an hour to deliver, not freaky fast! Not worth the money.

So I ordered from Jimmy johns today very unimpressed I ordered my sandwich and called back to add my drink and was told they will tack it on my order I ordered through the app at 1056am and just called back at 12 noon and my order is still at the shop and was told my pop wasn't tacked on ... I'm a chef by trade I get it they are busy but when I have to call 3xs to find out where my order is beyond me .... And now I'm like seriously something needs to change and I'm still waiting for my order to get to me! I'll update this once or if my order comes read more

I live nearby and have always ordered for delivery. The guys that answer the phone are consistently friendly and helpful when taking my order. I usually order a Hunter's Club (roast beef, provolone, lettuce, tomatoes and mayo). It's usually at my door within 30 minutes. It's always fresh and good! They also have a good reward program. I have earned two free subs this fall and was supposed to get one of their great cookies two orders ago. When I didn't get it, I brought it up with my next order. Didn't get it then either. If I had gotten my cookie, I would have given them 5 stars. read more

So my friends have had some bad experiences with this locations. I've always defended it until today. I placed a simple delivery order at 9:16pm, as of 10:06pm I still haven't received my order. It's probably of note that I live 2 blocks away. Yes, I could've walked there and picked it up, but it's cold and I'm paying for delivery. Called the JJ twice. They said the driver would be there shortly. 10:09 - still not here. Cancel my order I'm not paying for this freaky slow delivery. If my card is charged when I wake up in the morning HQ Better be expecting a call from me. Quote me! read more

Jimmy John's - a phone screen with a thank message - Sandwiches Near Me - Minneapolis, Minnesota

I go here an embarrassingly large amounts of times a week. It is always great, but in particular Maggie makes every experience 5/5! You immediately know she's working with her warm welcome as soon as you walk in. She is always happy to help and chat with you. She makes great sandwiches, but even better you leave feeling happy. Thank you Maggie!! read more

It baffles me why anyone would go to one of these chain fast food chain sandwich shops when there are much better fast food sandwich shops near by (Caffrey's, Jasmine 26, Falafel King, Flavor Bees, Kowalskis), for about the same price (Are statements like this the definition of snobbery? Am I a snob?). My latest foray here (not by choice) included the Italian sub. It's OK I guess, the hot pepers mask what a mediocre sandwich it really is. The Jimmy John's sham was truly exposed by the Plain Slim's Ham & Cheese w/o the lettuce that my wife bought for the kids. It was sad how skimpy it was, I was genuinely disgusted when I opened it up. A big hunk of low quality chewy white bread, dwarfing the wafer thin layers of meat of cheese. The shredded lettuce normally in the sandwiches makes it look literally three times its size. Without the lettuce it is like Congresswoman Michelle Bachman without the entertaining things she is caught saying and doing on camera - shallow and pedestrian. read more

I didn't know I paid 8.09 for basically all lettuce. I commented that the prices seemed higher than normal and the gal said they got a raise so prices increased. Tacky. They shouldn't add that in. H read more

Let's give you a history of my last three calls. 1. I ordered a sandwich. They said it would arrive in ten minutes. I got a phone call 2 hours after initial delivery request and I had to cancel the order. 2. I called in at 5 PM. They said they didn't have a delivery driver and couldn't deliver. 3. I called shortly after close, just now. The man informed me of their delivery time, which has seemingly just changed. I told him that I've gotten delivery that late before and I've been living in uptown for over 10 years. He then told me "I've been living in uptown since I was 4 so you're welcome" and refused to deliver. He hung up the phone. This is a garbage establishment with bitter employees that either don't show up for their shifts or they don't care about you. Don't bother. read more

I've ordered delivery from here a number of times and have been generally satisfied. Happened to be near there recently and decided to get a couple sandwiches. The place was loud for having no customers. I saw one customer out front and there was a young kid at the counter having a boisterous exchange with the three teenaged girls behind the counter like they may have been related. As I was trying to read the menu, I was suddenly bombarded with a loud discussion between the staff being educated by one of them on who to vote for because of who was for or against abortion, intermingled with multiple interjections of the word $#!+. At one point I thought I heard the delivery guy mumble something because there was a 'customer' standing there, I presume, but it didnt seem to bother them. By then, I decided to spend my money elsewhere. I didn't say a word and walked out with a dirty look from them. I don't care what your views on politics are, but when you're at work, keep it to yourself. And I'm not shocked by profanity, but it says something about the employees and the management that they don't have respect for customers, who might be offended or not. Felt like I was in an urban high school bathroom. Guess I'll try Jersey Mike's. read more

Cant believe I am giving a Jimmy Johns a one star because I may be there most loyal fan, but it's necessary. Went to the location around 2pm today and they said "sorry we are out of bread for 20-25 minutes? ... out of bread, didn't know that was possible. I have ordered a few hundred jimmy johns in my life and I have never heard they were out of an ingredient let alone bread. Me and my guests had to turn around and walk out the door- their goes that lost business and will definitely not return. I was worried to come to this location in the first place since it has the lowest rating for any Jimmy Johns that I have ever seen but now I understand why. It wasn't like 2pm is a super crammed time or anything like that. Sad to have one Jimmy Johns experience like this ruin my current view of the brand. read more

Jimmy Johns is usually pretty darn great and reliable. I have had more challenges getting my orders in a even remotely timely manner. If I even think I want to have JJs delivered, you really need to plan ahead. Most recently (last night) I placed a order at 7:08 pm, thinking I would get my order by 8. 8:30 rolls around and still no order the app doesn't show it is out for delivery. I call in and a woman answers but doesn't say it is Jimmy Johns, so thinking maybe its the wrong number, I ask and she says it is. I ask about the order and she says that the delivery guy just got there and was leaving now with it. So I am thinking fine 10-15 mins shouldn't be a problem. 23 minutes later I get a notice that the order is now out for delivery...so I wait and nothing. It gets to be 9:15 and I am thinking nope, I am not doing this so I call the store back and say it has been over 2 hours. They apologize and say they are backed up but then he goes oh hmmm he left over half a hour ago. I tell them I am not going to wait and just ask if they can void out my order, because its after 9 and that was supposed to be my dinner. This was the worst I have seen this place. They have not been fast, usually I expect to wait 45 minutes, but over 2 hours is just ridiculous! read more

It's hard to go wrong with Jimmy John's, especially when they are doing a $1 sub promo!! Stopped in yesterday for the promo and the line was long, maybe 100 people long, but that is to be expected with such a great promotion. As I assumed the line was going to take a little bit of time, I started to walk into the Kitchen window to get a Nespresso. As soon as I started walking away, Lisa P summoned me back to the line. There was a Jimmy John's employee handing out order sheets which he marked our chosen sub. We were then ushered to the cashier line where we paid for our sub and were directed to one of the two sandwich making lines. Luckily, we were sent to the shorter line and had our subs in Freak Fast fashion. This promotion definitely promotes their Freaky Fast service as the line of 100 took about 10 minutes to get through. Great organization and excellent communication! read more

They just didn't show up? And if you try to call it goes straight to a message saying "the party you have dialed does not answer". What is wrong with this business? I've ordered here before and ordered the Vito and I literally was brought bread with guacamole and lettuce. read more

This location sucks. Delivery takes forever snd they ALWAYS mess up the order. Hire new management!!!

The last 4 times I have ordered from this location my sandwich has arrived 50 minutes or later from when I placed my order. Every time I call to ask if my order is out for delivery yet, and every time they say "we are waiting for our delivery person. You should see a free sandwich coupon to your account." But I have never seen this "coupon" they keep telling me I have. By now, should have atleast 3 of them. Nothing in the app about a free sandwich. Nothing when I call about my free sandwich coupons. I think they are full of it. read more

Okay, I normally dig Jimmy John's. #12 is my jam- who doesn't like avocado on a sandwich? This location sucks though. I've never really enjoyed it here. Usually, the employees are clearly high or drunk and could really care less about the customer (which, at other JJ's is not the case!) and more about what bar they're gonna go to later. The sandwiches are never as good as usual either, and I'm not saying that with a bias. If I ask for sprouts, I don't want all of the sprouts you have and just one slice of turkey. The real kicker was today though. I rolled in after a barbecue where I had been drinking a few brews. Some girl, done with her shift, (who seemed like a manager) decided to start taunting me for appearing a little under the influence. "Well I guess it's 5 o' clock somewhere," she kept saying to her buddies and pointing at me, when in fact, it was also past 5 o' clock here. Good joke, idiot. I guess her managerial skills explain why this location sucks so hard. You should never be treated this way as a customer. From now on I'll keep my JJ consumption to other areas and order from the much better quick serve/delivery options in Uptown. Pizza Luce, Taco Cat, Falafel King, Toppers, Mesa... I guess I won't miss you that much, Jimmy. read more

This location has DISHONEST late shift employees who STEAL from their customers. This Jimmy John's has a tip line included on the receipt, which is the first I've seen from Jimmy John's as I am not from the area and the JJ's I frequent do not have them. I always find it laughable when a fast food restaurant includes a tip line, which is why I am so outraged to find that the sandwich jockey behind the counter gave himself a $2 tip when I clearly crossed out the tip line and left no tip. I am disputing the charge with my credit card company and will never return to this location. I'm stunned with how dishonest some people can be; these guys definitely give the food service industry a black eye by FLAT OUT STEALING from patrons. I recommend checking your credit card statements or paying with cash when coming to this location, so that at least when the employees steal, it's from their employer and not from you. read more

i prefer milio's bread, but JJ has a better tuna salad. and, hell, this isn't subway by any stretch of the imagination. the most important part of the sandwich building critique is the balance of toppings, meaning, did they manage to spread the pickles, tomatoes, mayo etc. on the ENTIRE sandwich or are the ends bare and the middle too think to chomp through. they passed my balance test with flying colors, ensuring my return when in need of a sub in the uptown area. ohh, I just learned that JJ and Milios are owned by the same people...I say bring Milio's bread over to JJ then!! read more

Jimmy John's - jimmy john's logo - Sandwiches Near Me - Minneapolis, Minnesota

My love for you is stronger than steel, mightier than a, um, Trojan horse. The bread is soft, chewy, and I love that they scoop out a chunk of it to put the fixings in. I get the #6, which is the vegetarian. Alfalfa sprouts, provolone, (with avocado smear in between the cheese) lettuce, tomato, cukes, and I also get onions. They come in 8 inches; so they are a bit more money than subway. But they are totally worth it. And they deliver. The lame thing is that they are not in California. Boo. read more

Such a bummer to have to update so soon negatively. Apparently something is going on at this store. This is the 2nd time now in my own personal recent history I've been told service would not be so freaky fast due to delivery person issues. Again they only have one person on - she said because one person just quit 20 minutes ago. She quoted me close to 90 minutes wait on delivery. Okay fine, but twice in about a week or so? Ehhhhh.... Now, she was super pleasant and apologetic. So thank you for that. And I'm sorry that obviously you're working in a not so great situation so, kudos to you for still not letting a hint of displeasure grace your tone. I will continue to order from here because I can pickup, and because I don't have an option. But obviously there is a problem here. Either you're hiring the wrong people (the kind who will call in on weekend nights) or you are not providing a good environment for your delivery staff (forcing them to be overworked and/or work alone on weekend nights because you don't have a contingency plan in place to cover such things). Back in my day, when you were down to one (insert any position in the company here), the management or owners stepped in and worked it, because they didn't want to lose money or have customers get a negative impression. Maybe they are all on vacation or in the hospital. read more

Good food, fast service. If that is what you want, then here is your place. I give them a 3 only because they don't have anything that makes them stand out amongst the other sandwich venues. With that said, I never leave dissappointed, just never wowed. read more

I work about two blocks away and when I can get a lunch it's not a lot of time. Ordered from there and it took my full lunch break. By the time it actually came (35 minutes later) I had to go back to work. I understand if it's busy, but they should at least tell you that when you call to order. read more

My ride or die. I've ordered Jimmy Johns from this location way too many times, at all times if the day, from the moment they open to the moment I stumble home from the bar. I have never had any issues with my orders, delivery is always prompt as advertised, and the employees have been great to me. With out Jimmy Johns, I would wither away to dust. Thanks for being a staple in my life. read more

Really the only place in uptown you should go for a sandwich if Davanni's was hit by a meteorite. Good bread. Good assembly. That mysterious "this is a good sandwich" flavor that is hard to replicate at home can be found here. read more

$4.50 for a eight inch sub that is tasty? This is your place. It was a great stop for lunch. The music is an odd mix of punk, acid jazz, and emo but for the food I can let that pass. Save money and get the #4 Turkey with Provolone. You'll be hooked. read more

I just don't get the appeal of Jimmy John's. At all. Especially when there are SO many better options nearby (as a previous reviewer mentioned). Caffrey's and Milio's are just two excellent options that come to mind, and at similar price points (with higher quality ingredients). There are also way better chains out there, like Erbert and Gerbert's. The ingredients Jimmy John's uses are sub-par, at best. And what is up with slathering unholy amounts of Mayo all over each sandwich? Even when no Mayo is specifically requested, it tends to show up when ordering delivery. I have been in this location before and was less than impressed with the staff. A friend and I got sandwiches and stuck around to eat them; boy, I wished we hadn't! The employees were being so rude to each other, fighting and calling each other foul names. It was some R-rated language, let me tell you! I was frankly shocked that they were speaking to one another that way; next time try showing some semblance of professionalism when customers are present and address your differences in private. Sheesh. read more

$5 sandwiches - yes!! In todays tough economy -its just what I need and can afford. Turkey all the way! The bread is fresh, the ingredients are yummy, and the whole sandwiches end up being very tasty. read more

While on a family trip, we stopped in at this place for lunch. We were attracted to the reviews, and also the un-wich. We found the place adequate, kinda interesting, but nothing special. The kids said the sandwiches tasted OK, but didn't finish them (not normal!). They weren't bad, they just weren't anything to write home about. Great idea, needs some work. read more

I have never waited so long for a Jimmy Johns sub before. I honestly could've gotten out quicker at a subway. I ordered a Big John Unwich and while at most locations it's wrapped nicely in lettuce, here it was basically trying to eat a chopped salad--I should've asked for a fork. The demeanor of the workers is also very unprofessional--it seemed like they were half asleep. This is the first time I've ever been disappointed in a JJ's! I hope they can get their act together! read more

After waiting over an hour for one sub (delivery) I called to inquire and the woman on the phone was extremely short and rude. Order cancelled for no reason. read more