For chain restaurants, ratings come down to consistency and service and the latter here is top notch. I ordered a regular number one with only ham and CB reserve for my little child who is a picky eater and due to the bare bones order, the sandwich was promptly made and the the charges were waived out of pure kindness. Sometime random acts of kindness and senseless acts of beauty can have a profound effect on others. read more

3/13/25 Ate List: Toasted Loaded Italian - 6.5 Toasted items are new for Jimmy John's but it ain't that bad. Not the sudden new favorite on the menu but a very welcome addition. This location was great. Friendly staff and lived up to being freaky fast especially given the number of lunch orders downtown. Will definitely have it again. read more

Jimmy John's - Toasted Loaded Italian - Sandwiches Near Me - Pittsburgh, Pennsylvania

My son wanted something before we attended a party that night. It was nearby, quick and easy. Plus, if you are careful with what you order it can be pretty good. I ended up eating half a sandwich then and half for breakfast the next day. Good for what it is supposed to be. read more

Terrible customer service. They double charged me, then blamed it on me. When I asked for a refund, I was told to come in and get it settled. Then I was hung up on. Penn Ave. location downtown Pittsburgh 15222 read more

I ate at this location twice for lunch. Convenient, relatively fast, and efficient. Was busy both times I was there with a line to the door. Orders were accurate and sandwiches fresh. I forgot how much I enjoyed Jimmy John's and it was the perfect option while attending a conference at the convention center. I got the same thing both days as it was quick and easy! I went with the #7 SPICY EAST COAST ITALIAN. It has double Genoa Salami, double Capicola, and double cheese with hot peppers, onions, lettuce, tomato, & mayo. I got my sandwiches as an "Unwich", which is the low carb option. Same sandwich and price but in a lettuce wrap. But all seating was open both days I was there as the left side had bikes and supply boxes in the dining area so all seating was to the right of the registers in the larger section. The bathrooms were clean but required a code that you had to ask for and was for customers only. I know the business has a right to limit restroom access, and they may have reasons, but I don't like the overall feel and vibe if it. Not a good look for a business in my personal opinion. This JJ location is in the David L. Lawrence Convention Center with the entrance at 1027 Penn Ave it is a perfect location for not only the conference center attendees but as a great faster food sandwich option in the city. read more

Jimmy John's - Spicy East Coast Italian - Sandwiches Near Me - Pittsburgh, Pennsylvania

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Tried to get lunch today. There were sketchy people hanging out outside smoking weed. Found out those people were employees. The guy was yelling and swearing at me telling me that they were closed and started complaining about me not listening to him. I thought he was going to ask me for money, so I was trying to walk away from him. Extremely negative experience. I will NEVER go back to the Jimmy John's on Penn Avenue. read more

Worst service and no drinks available but still selling cups. Didn't even have rolls for the standard sandwiches, only the half size ones and still charged the full price. And this was middle of the lunch hour. The person at the counter should never deal with the public ever. Swearing at employees barking orders at customers... no thanks I'll never step foot in there again. Even warned other customers there was no drinks on my way out. Embarrassing for a business. Boooo read more

The staff was extremely rude. They seemed inconvenienced and visibly upset that they had to make a sandwich. Horrible experience. Choose another location. read more

Jimmy John's has the best bread for a quick sub. That's all there is to it. Are there better sandwich shops? Sure there are but nothing a quick and convenient with what I'll call above Subway quality subs. In fact, for a franchised sub shop, this is probably my favorite. It's all about that bread which you can get a day old loaf of for .50 (fiddy) cent! I don't know what it is about it but I love it! Now I normally grab an Italian Night Club but tonight I decided to try a Country Club. You know I added the hot peppers by request too. This was a solid choice and I'd get it again but it is not replacing that #9 as my favorite. One thing I really missed was the Italian dressing. That would have been a nice addition. And don't forget the pickle! It's totally worth it if you are a dill pickle fan. The location is nice on Grant St. and easy to get to from most places downtown. As for service, I can't say much because they were so freaking fast! No joke there guys! It took me longer to debate what to get rather than them making it and me being out the door. I don't even think the crosswalk light changed! I guess they are living up to the name. You won't go wrong stoping in here! read more

Jimmy John's - #11 Country Club and a Pickle - Sandwiches Near Me - Pittsburgh, Pennsylvania

The only reason Jimmy Johns exist is so people can have sandwiches whenever they want... Closing at 9 PM in downtown Pittsburgh is unacceptable. I will never understand owning a franchise that thrives off of late night business and closing during single-digit numbers. Congratulations Pittsburgh Jimmy Johns... You completely missed your market.... drunk customers willing to pay a giant mark up. Signed, A guy whose entire expense report was written off read more

Love Jimmy John's and this is a great location. They keep the customers moving even during the busy lunch rush. Every morning when I walk into work you can smell their bread baking. I don't know how they make it taste so good, but I don't think any sandwich place has better bread. My favorite sandwich is probably the Vito. It is their version of an Italian hoagie and has great flavor. I do wish they would add some more options to their menu or maybe have a sandwich of the month. But they are great at what they do so I guess that is why they stick with what they know. read more

The sandwiches are ok here. I've had better. They put way too much lettuce on the subs, even when you ask for less. Maybe the key is no lettuce? The bread is good though and I do love the pickles. read more

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Typical Jimmy John's food, convenient location, but they mess up my order every time - usually forgetting my side options. Also, if you order through the app they never update the "ready for pick up" tracking info, so you just have to guess is your order is ready. read more

"Freak Fast. Freaky Good." The Fast part is 100% correct. They get you in, ordered and a sandwich in your hand as quick as possible. Kind of get the feeling that if you don't order fast enough or want to take time to check out the menu you get dirty looks from the cashiers, but it is what it is. Good sandwiches with fresh deli meats. My only big gripe is that no matter how many times I ask, I never get the extra mayo I order on the sandwich. I have found a loophole and if you ask for some of the to-go mayo packets once your sandwich is done, you can save yourself the disappointment of biting into your sandwich only to discover that they didn't add the extra mayo you requested. Maybe it is just me, but when you get a big sandwich on thick, fluffy bread, sometimes you need a bit more mayo than the standard helping of mayo that is provided. Its good for a quick lunch, especially when your office is right across the street from it and you have very limited time to get lunch. read more

Why do you scoop all the good white bread out of my roll and throw it away? Please don't say it's so you can fit the measly 2 slices of roast beef. I think I'll stick with potbelly from now on. read more

Jimmy John's - Sandwiches Near Me - Pittsburgh, Pennsylvania

Super quick service, reasonable prices, nice selection of toppings and overall tasty sandwiches. I would go here again for sure! The first time I tried this place I wasn't even hungry but the second I started to taste these sandwiches I couldn't stop eating. Before I knew it the sandwich was gone when I originally didn't even think I was hungry! They are THAT good. The bread and toppings are particularly fresh and the meat/bread/dressing ratio is well balanced. We were particularly impressed with the Italian hoagie - they must use higher quality meat. You can tell that a LOT of effort and thought goes into how each sandwich is crafted. read more

I unfortunately did not enjoy my sub. I got the #5 Vito which rang up to $5.98 that's a good price for an 8in sub, but the bread was flat and little hard. Signage in the store read it's fresh baked but really it could have been shipped in 3 days prior and I wouldn't have known the difference. The bread for me really makes or breaks the sub. I want a soft bread that's gentle on the gums lol. I don't want to be made to feel that I am working through hard bread to get to the inner goodies of my sandwich and that's exactly how I felt. Jimmy John's Vito as I remember it was lettuce, tomato, salami, ham, and capicola. Your standard three meat trio hoagie, but really no care what into making the sandwich at all. The only two saving graces for this location is that there is amble sitting and also they sale day old loaves of bread for .50. I purchased two day old loaves and made french toast the following morning. I'll be back for more day old bread, but certainly not for meal. read more

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I have been a regular customer here over the years, but yesterday may be my last. There has always been one line with two check outs, with only one that had the ability to take cash. You wait in line and go to the one that opens first, as they both accept debit or credit. A man and a woman that came in after me insisted that I had to choose a line based on how I was paying and jumped ahead of me in line because they were paying cash. The employees were all just fine with this and made no effort to assist me. I ended up having my order processed before them, but their order was completed before mine even though my order number was before theirs. I had one sandwich and they had two. The staff was completely different from the last time I visited and I always felt welcomed and fairly treated in the past, but this staff is horrible! Pretty sure they lost a loyal and regular customer. read more

Location: Few options to get a quick sub on Grant Street in Historic District. This is one of them. Restaurant: They always shut down the bottom floor when they can. This place gets hit in waves due to business crowds. Food: It's Jimmy Johns. They're philosophy is fast food. It is established under a quick productivity system. The food comes out slow for the design. The toppings are basic and they get edgy when you ask for cucumbers or to sit on the bottom level. Service: These people aren't infused with a drive and desire to make your sandwich with a smile. They seem lethargic and unhappy. It's a bit depressing to go there and I recommend delivery which takes a while. Overall: If you have to but don't go out of your way. read more

the service does not last past 8pm? wth is that about ??? most jj are open until at least 2am!

The excitement over the proliferation of Subway's less health-conscious cousin is hard for this writer to comprehend. It's been 31 years since the first Jimmy John's franchise operated from out of a garage in Illinois. Today, Jimmy John's is almost becoming as embedded and saturated as The House Fred DeLuca Built (at least one other JJ's is located in the same zip code), and it's not an entirely despicable development based on a recent visit brought about by an evening without my Kay. "Heck, I might as well try one out," I said to myself as I casually hoofed it up Grant Street in search of a cheap, expedient dinner. I did find that my Jimmy John's Billy Club vaults over anything Subway manufactures (I was told by one employee years ago that Subway refers to their foods as 'materials' to be 'assembled.'), but I'm still getting the impression that like DiBella's, something special was lost in the transition from local mom-n-pop gem to national fast-food powerhouse. My Billy Club (#8 on the menu) consisted of "medium rare" roast beef, smoked ham, provolone, Dijon mustard, lettuce, tomato, and mayonnaise. While the meat was ample albeit a touch dry and the bread was chewy and faux-artisan, I kept feeling as if this was something one could concoct at home with minimal effort, particularly as the mild-mannered proteins slid from out of the grinders other end with each chomp, and I pushed them back in. . Jimmy John's tries valiantly to trick the diner into thinking he or she has stumbled into a shiny, new, independent sandwich shop. The white tiled walls, gleaming railings, spacious layout, wooden seats, glossy, black takeaway menus with the ironic fonts, and the impeccably friendly staff all indicate a willingness to replicate what a Jimmy John's would be like if the entire chain started up in whatever city you're currently in. Wait 'til one opens in Grand Forks, North Dakota! Marilyn Hagerty will be in for an experience! As for me, I was just moderately impressed with their selection which seemingly features the same ingredients in interchangeable configurations. There's the aforementioned roast beef and "real smoked ham" along with tuna salad, the usual Italian delicatessen meats, turkey breast...and I'm yawning as I write this. Chain sandwich joints such as these are sapping my patience and interest. Oh, I had dessert too. That shrink-wrapped cookie I had was basically a squishy Little Debbie lunchbox treat magnified in size. I'm sure I could find something of similar quality in my employer's row of vending machines. Nonetheless, I liked that bread enough, and for two quarters per day-old loaf, I almost took some home...to make an even better sandwich for myself. For me, Jimmy John's just ain't got it goin' on. read more

I've come to this particular sub joint twice in the past week, and I was pleased on each of my visits. They make fresh, juicy, and thick subs you can't even wait the time it takes them to prepare them to devour. read more

What can I say, it is freaky fast. This particular location makes good on that motto even during the lunch hour rush. read more

Jimmy John, where have you been all my life?! I'm not a fan of chain subs. Subway ruined subs for me a long time ago. THIS IS NOT SUBWAY!!!! Thank God. This is REAL, fresh sliced meats and cheeses, fresh baked breads, crispy fresh lettuce and veggies. Those are SMILES on the faces behind the counter, folks! My favorite? The Unwich. My favorite Unwich? Anything with the avocado spread. And real turkey! And bacon. This location is clean, bright, fresh and stylish! Look for the seating in the back with windows looking out into the marble interior of the Union Trust Building. Nice spot to enjoy the best chain sub in town. Thanks, Jimmy John....you've restored my faith in fast food! read more

Great sandwiches and even better service. Came from Canada to watch the Penguins against the Oilers (go Pens!) and eat Jimmy Johns. Loving it!! read more

I have developed recurring cravings now for their Big John sandwich (salty roast beef, yummy bun, great mayo... YUM), so I frequent their shop on Grant Street when I have an audition in the city or an appointment after work. If you'd like to go when absolutely no other customers are there, 6pm is a pretty good time. They're open late (9pm, I believe) even though their neighbors often close early, given that the business crowd has gone home to families. One curious thing about the chain (not particularly this one location) is that they don't offer a 'toasted' option. I'm aware it's because their gimmick is "fast", but I'd salvage 90 more seconds of my time to have a warm sandwich. I couldn't believe they survived competition when they handed me a cold-cut sandwich... though it is a DARN good cold-cut sandwich. read more

Every time that I've come here, I've had a great experience! There's always great music playing, the employees are super friendly and very helpful! It's amazing on how fast they are!! You will literally be in and out of here and the food is great! I always know when I want a tasty hoagie I make sure to go here for lunch read more

Freaky fast! Ok so I enjoy Jimmy John's the food is good and a great quality. As far as sandwiches go you can find cheaper but the fresh ingredients here are worth the cost. It's all about the bread and if you go in grab a 50 cent day old loaf for the road. With that bread as your sandwich canvas you cannot go wrong in your own sandwich creations. read more

There are several Jimmy Johns downtown. This is a new location. It is fairly crowded at lunch. Good variety of sandwiches to choose from on french bread. Sides consist of Chips or Giant cookies. I'm a fan of the JJ Gargantuan. It consists of a little of everything. It is huge! read more

If i could give a "0" rating....i would....Stay with me i think you'd all agree. Walked into Southpointe JJs, kid was blowing his nose...No big deal right...Wrong ...came to register, took my order, then proceeded to put on gloves and make my sandwich...Ahhhh....NOOOO...i asked to please wash hands before putting on gloves and making my sandwich....Kid looked at me like i was being unreasonable....Now, I feel like a goof for making a big deal about it,but, how could i eat or enjoy this sandwich...I couldn't...I just simply asked for my money back...Minute or so later 2 more employees are now involved to get my money back....Simple fix would've been 1 of the other 2 employees just offer to make the sandwich....I guess that was to simple, silly me....Sorry, JJs last time you see me at that spot! read more

I was there during the peak lunch rush and my gosh, I was impressed by how quickly they got everyone ordered, fed and back to their daily grind! Their prices were really low for such quality deli sandwiches. The bread was nice and fresh, as were the deli slices and veggies. Definitely try this location! read more

They were freaky fast. The food was bussin. The COVID rules were amazing, In felt safe and sanitary.

I needed lunch in 15 minutes or less and I ordered, stuffed my face with a Turkey Tom, and was on my way back to the office in 10 minutes. Freaky Fast indeed. read more

I have ordered delivery from this Jimmy John's location multiple times. They are always extremely fast in delivering my order to my apartment downtown. The delivery person thanks me for my business. The food always tastes good. My favorite sub is the Club Lulu, which has turkey, bacon, lettuce, tomato, and mayo on French bread. The price is inexpensive. read more

The only reason why I am giving this Jimmy John's location 2 stars is because it's a great location for me since I work in town and I love their subs. They are also fast service in general with keeping the line moving. However this location at Jimmy John's on Grant street, the workers don't seem like they are working that hard or are just standing around with just talking. Sometimes they are also texting on their phones instead of working, goofing off, then don't give really good service when I am standing and waiting for them to take my order. They need to learn people skills. Even a "hello welcome to Jimmy John's, how may I help you?" will come a long way because I never know if they are ready to take my order or not. Also people who plan to eat here, they need to beware of the main issue. The times of this location are supposed to be open when they aren't is a complete lie. Today is March 16th of 2021. I was there at 5:30 P.M. and the sign on the front door clearly said they are open until 6:00 P.M. I was even there way before 6:00 a half hour early at 5:30 last week and they were open then. However, today, I was there the exact same time at 5:30 P.M. and a guy who works there tells me they are closed. I then question him asking if that's the new hours now and if that changed which I did not know about. He didn't explain or anything and said they always closed at 5:30. He did not explain why they closed early so something is up and that def wasn't true because like I said, I was there last week at the same time with no problem and they were open then. It's like they decide by authority who they let in to order and who they don't let in even when they are really supposed to still be open. I even asked him why the sign on the front door says they are open until 6:00 then and he still denies it with not giving a reason with just saying they are closed at 5:30. It would have made more sense if he had said it just recently closed at 5:30 or they needed to have time to clean up after closing the register so they had to close early but it seemed like they always have been closed at 5:30 when in fact that is def not the case because before I was there that same time before 6:00 and they were open then with serving me so maybe the guy was new. I am thinking: "Ok then why not change the time they close on the sign then?" That is misleading. The sign on the door with the hours of business is still not updated yet if they really close at 5:30 now and if the guy who worked there wasn't just saying that to get me out of there so they could clock out early to go home. Originally before Covid started, they were open until 9:00 P.M. but then they changed the time until 6:00 on weekdays but now they close at 5:30 P.M. apparently according to what the guy who works there says so just to let everyone know they did not change the hours on the sign of the door and it is completely wrong. I should report this to the owner. It's even worse Yelp on here says the time is still open until 9:00 P.M. so that's way old hours before Covid started. Another thing that is so bad is this Jimmy John's location is closed on weekends too now. It's like what's going on? Do people not want to work and do they want to lose business? This is pathetic! read more

This is my favorite Jimmy John's in Pittsburgh. I work nearby, so it's easy to stop here and grab a quick lunch. Though the lines are enormous at lunch time during the week, the lines do move quickly. There is ample space inside as there is a lower level as well. The veggie club is my absolute favorite. I'm sad that they have done away with the alfalfa sprouts, but at least the avocado spread is delicious and adds more to the sandwich than just an assortment of raw veggies. I enjoy getting the wheat bread instead of the usual roll (which is also delicious). The wheat bread is dense and has a delicious crunch to it because it is so stuffed with grains. Come early during the week for lunch, or else after 1:30. This will ensure that you get a seat if you'd like to sit down rather than carry lunch back to the office. read more

Jimmy Johns is a great franchise. Downtown Steel City ordered a big Italian,8 in, no mayo, hot peppers, pickle on side. Fresh as usual, but could not even taste the peppers. So, minor disappointment in an otherwise good meal. Pickle excellent. read more

Very speedy service and a well-made sandwich. I'm frequently in the Burgh for work and my office is super close to here. Most days, I try and do a "working lunch". I can get a tasty, healthy and filling meal here for cheap - in and out of the store in (at the absolute most) 10 minutes. For what I'm looking for, this is as good as it gets. read more

Eh. It was an ok sandwich - not worth $15 though. They did make the sandwich correctly which is a plus. This location is close to where I work, so I may try it again when I am in a pinch for time and looking for food. read more

My husband got food poisoning here 2 days ago. So bad he had to be hospitalized because he was throwing up for over 24 hours. Dont stop here like we did. Keep walking. read more