I am SO blessed to find a Jimmy John's here in Reno, ever since I moved from Florida to New England, the only port in the storm was Jersey Mikes, wow I did not know how much I'd missed Jimmy Johns until I just ordered..... I called up and spoke to Paulie, who was obviously busy but totally listened to my request to scoop out the bread on one of my two items, which often doesn't happen with competitors, but my food came and it's FANTASTIC, Paulie totally came through and was beyond pleasant on the phone, I really want to thank this store especially because the customer service is 100% and now I'll be going there at least weekly! Thank you SOOOOO much! Chaddie D read more

Jimmy John's - The last bite of a 110% satisfied customer - Sandwiches Near Me - Reno, Nevada

Jimmy John's has gone down hill since college. I remember their sandwiches being so good, simple and satisfying. Their serving size has completely changed since then. What is this Jimmy John's? There's no meat or cheese in this "salad" of a sandwich! Sprouts has better sandwiches than you. read more

Jimmy John's - Vito "salad" :( - Sandwiches Near Me - Reno, Nevada

4/7/11 I had been craving Jimmy John's for a while now and didn't disappoint. As I walked in was greeted right away and the young man took my order. The service was excellent , because i was so hungry I forgot to add certain items to my sandwich but wasn't an issue and they took care of immediately. I even forgot tomatoes after I got the sandwich but they gladly put them on there for me . I was dining in so was easy. # 14 Bootlegger Turkey Roast beef. Everything was fresh and delicious. Store was clean and Nice ambiance. I was the only one in store . Few going thru drive thru . All in all good , Got my Fill . Enjoy !!!! read more

Jimmy John's - Order counter - Sandwiches Near Me - Reno, Nevada

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I love this place! The people are so nice and they work hard and we love the sandwiches. Every time we get our sandwiches we are glad we made the trip. Great spot with great sandos and great people. read more

There was an absurd amount of time stalled waiting for a worker to take my order in the drive-thru with ZERO cars in front of me. I was there long enough to download the app and place my order via the app while waiting there. The app would not process an Apple Pay payment even though I use it nearly everywhere else without issue. The sandwhich is a mess with mustard all over it. It was handed to me and the window was shut before I could ask for napkins. The degenerate working the window at 1:30 on 4/27 needs an attitude adjustment. This place went from Freaky Fast to Freaky Dog Shite. read more

Terrible service!!! I had a disappointing experience at this Jimmy John's we are in the area and this is the closest sandwich place. I went to drive-thru and spoke with Allise. She asked how she could assist me but then left me waiting without any follow-up for quite a while. When she finally took my order, there was no apology for the delay. As I was paying, she prompted me to indicate a tip on the screen. I declined and said I didn't want to give any. Her response was, "press x then." After more waiting, I received my sandwiches, and when I thanked her, I got "uhuh" in return--still no acknowledgment of the long wait. Tips should be earned through good service, and a little courtesy and kindness go a long way. read more

Jimmy John's - Restaurant - Sandwiches Near Me - Reno, Nevada

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6/3/2024- On the way back home and just wanted to grab a quick lunch.. Right off the freeway and a convenient drive - thru.. Went with the combo little John .. simple basic turkey sandwich.. Drive thru was quick- Staff was friendly! read more

Jimmy John's - Sandwiches Near Me - Reno, Nevada

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I will give a negative( -100+ ) if possible, it's a worst place I ever been in the world! the worker's attitude sucks, wouldn't let us seat out of the sunlight, wouldn't heat up the cold sandwich, we were the only customers in the store! read more

Ordered a new to me item today-jalapeño chicken wrap. To my delight it is very tasty! Just the right amount of kick! I made it an "unwrap"-so it is a bit messy to eat. read more

I love Jimmy John's, but this is the worst Jimmy John's on the planet. Anything but freaky fast! I have finally had had it, the guy for the drive-through told me." be right with you" then disappeared for nine minutes. That's ok if it was just a one off time but it always takes 10 to 15 minutes to get a sandwich and it's not because of customers. Frustrating because this is the one closest to my house. read more

Today I ordered a newer menu item, Italian Roasted sub sandwich. The nice guy cashier said they also had a couple other toasted subs to try as well. This was the best sub sandwich I've ever got at JJohns as it was loaded with Italian meats, provolone , toasted perfectly and had the distinct flavor of oregano. Highly recommend!! Great sandwich Jimmy John's! read more

Service sucks, took over 25 minute for two sandwiches. The manager didn't seem to give a crap, go to Port O Subs across the street. read more

Delicious! Great Location. Friendly staff. Excellent Service! I was craving a sandwich yesterday and I stopped by Jimmy John's on my way home. I was greeted by cheerful and helpful employees. The seating and entire restaurant was super clean. JJ's has the Best Sandwich Bread, made fresh daily. The staff took care while making my sandwich. It was absolutely delicious! read more

Staff wasn't help full at all 4-5 people there all standing around then proceeded to give each other shoulder rubs. i was waiting for the restroom for 30min ish and an employee comes out when i went in the restroom ground is covered in piss in front of the toilet not just a normal amount. I ended up going across the street. Id be worried to eat there Management needs to be more concerned about the food and staff read more

We're are now doing tip-flaition at fast food places? It was already expense and the service was super slow, then they want a 20% tip? Food was not great, ice cream was pretty good. read more

Wow this place is getting worse each time. I have bought food here at least 20 times in the past year. The veggie sandwich as a nearly invisible amount of avocado, the tuna sandwich has hardly enough tuna to cover the bread, but the best part is the super unpleasant staff that points to the bags and boxes right in front of them for you to bag your own food! No more for me, good luck staying in business. read more

Excellent, friendly and efficient service, good prices, and delicious sandwiches! We had (excuse me for messing up names) the Club Tuna (toasted), a Tuna and Cheddar sandwich, and a Tuscan styled wrap a d everyone loved their choices. Made with care with fresh tasting ingredients, and served with hospitality! Thanks for making my day! read more

Oops we did it again, probably for the last time of the year sadly. What did we do? We had some delicious sandwiches outside in the beautiful NV fall weather at this location of Jimmy John's. I'm not sure why it only has a three star rating honestly. In my opinion, it's the most consistent Jimmy John's in the area. I'm super impressed by the Covid protocols here. We've been twice in the last month and the whole staff has been masked up, gloves on the food line, they've got the tables spaced out, and the place feels incredibly clean. Walking in this time I thought I would change my order. I go between the ham/turkey combo and the Italian Nightclub, very rarely getting the hunter's club with the roast beef. On this last visit I thought it was an Italian Nightclub, but for whatever reason the ham/turkey/provolone called to me AGAIN! Topped with extra cherry peppers, mayo, and some onions! The guy leading the shift was totally cool and even hooked the kiddo up with a cookie! This location is five stars in my book. read more

Jimmy John's - Sandwiches Near Me - Reno, Nevada

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Too hit and miss. Would only order online and NEVER go out of your way to visit this location. Closed for months and months on a re-model and now open inconsistently. Waste of time when port of subs across the street and maintains typical hours and days of operation. read more

I have not been to this location for probably over a year, and thought I would give it another try. But no, it's the same thing: they cannot get the order right and I don't understand why the last time I was there I ordered a BLT with extra lettuce and tomato and I asked them to cut it in half, which I was rudely told that it comes that way automatically. But when I opened up the sandwich lo and behold, it was not cut in half which is an issue because I'm sharing it with someone else and it ends up making a huge mess. Today I ordered a BLT with extra lettuce and tomato and they explained to me that I couldn't have a slim. It had to be regular size but then they forgot the extra lettuce and tomato. What the heck?!! I'm not coming back. read more

The service is terrible. Rude over the ordering microphone. Didn't want to repeat order back when I asked. Left out two items I paid extra for. No ice in the drink. This location is always closed or service is bad. I love JIMMY JOHNS but this location needs an overhaul. Things move so slow no matter how slow it is inside. read more

I love coming here. Freakishly Fast, is certainly an understatement. Its as if they have very precise fortune tellers accurately predicting what you want before you ever step foot inside the store. My combo of choice the #10 Hunter's club. I can eat it right when it comes out or let it sit in my car as I run to the market before I get home and the quality and consistency of said sandwich will remain the same throughout. I couldn't tell you how they do it, they have the science and supernatural down when it comes to the art of making sandwiches that taste delicious. It's a little tricky trying to get into a Jimmy Johns because some locations only stay open for very few hours. This location is only open on certain days and for only very limited times. I live around the corner and the one downtown is always available but thats a hike for me. So I'd only wish this place would stay open longer and be more consistent. The other Jimmy Johns by me closes at 6pm. That's like dinner time but whenever I get lucky enough to get into one of these sandwich places that is open it's a treat. read more

On Saturday 3/23 we encountered a very disappointing trip to This location. Whenever my wife or I use Saint Mary's prompt care (Galena) we always stop at this JJ's. I can't recall any issues with the previous visits, however, this went incredibly wrong. I ordered myself a #10 Hunter's Club unwich (lettuce wrap) and a #4 Turkey Tom for Mrs. E. Since she was recovering from the flu, I took her complaints with a grain of salt. She did claim the bread to be hard and there were no tomatoes. I opened my unwich to find as much roast beef as she had turkey. Not at all a double portion. Both sandwiches tasted very strange like the wrong spices were used and both ended up in the trash. Working at the hospital in north Reno there were many times that JJ would deliver....up to 1am. Always had a great meal. Never any surprises. There should be no difference in quality between the two sandwich shops. I will try this location again because we may have caught them on an off day! read more

I got an order delivered to my house yesterday and the driver was super nice and got there really fast The food tasted great and I will be ordering from here again. read more

Best Sandwiches in Reno. Was served by Anna she was covered in mayo for some strange reason.

Friendly, fast, fine. Jimmy John's used to be wayyyyyy better back in the day. We used to eat at JJ's in Alabama after the game was over and the bars closed down. The sandwiches were stacked high and loaded with sprouts on an awesome 12, yes, 12 grain bread! Maybe they're more gourmet in the south but here, it's just fast food. Not bad but not the best. Pretty happy though because if you sign up for rewards they gift you with a free sando! read more

Jimmy John's - Unwich - Looks wimpy but it was good and it was free! - Sandwiches Near Me - Reno, Nevada

Not So Freaky Fast! Why advertise a drive through when it's been closed with a cone the last 3 times I've made an online order for pick-up? I chose the drive through pick-up option because I have small children I don't want to leave in the car to go inside the store. No reasonable response from staff. Not even a manager on duty. Do better JJ! read more

The lady at the counter said as rude when she took our order. I don't come here that often. She didn't ask if we wanted cheese on the sandwich, I thought it came with it. read more

These folks are awesome and the Manager is great! I had left my wallet on a job site and barely made it back in time before they closed (2 minutes to spare). The Manager and the drive thru person were so awesome, polite and treated me so good with my order. They even made me a fresh sandwich when I returned. So refreshing these days to get such outstanding service! read more

Freaky fast service my @rse, drive through took nearly 10 minutes for 1 dry veggie sub. They don't but anything but Mayo on the sub so if you loath Mayo or are a vegan, it's gonna be dry. read more

Jimmy John's - Drive thru window - Sandwiches Near Me - Reno, Nevada

I see horrible reviews for this JJ so I had to write because our experience was pleasant. The employees were friendly, sandwiches came out quick, and the food tasted good just like our JJ at home. They are looking for employees, as are most restaurants, but due to stimulus checks employees are hard to come by. Give them a small break. Ps. The spicy ranch on the side is a great addition to any sandwich! read more

Their unwhich sandwiches are a joke. Both my daughter and I have gluten allergies so we have to get it lettuce wrapped. Just paid $10 for one piece of turkey, with a ton of shredded lettuce, wrapped in lettuce. This used to be one of our go to spots but never again. This is the second time this has happened. Waiting to hear back from a manager tomorrow to get reimbursed. We'll see. read more

Ordered a sandwich over the phone and was more than very disappointed on how I was talked to over the phone. Which is even more disappointing because I love the food and the service is usually really good. Employees name was Sean, talked to me like a I was a piece of garbage over the phone, the rudest experience I've ever encountered with customer service. When the order was picked up I instantly knew which employee it was by how rude Sean was again in the store. I work as a customer service employee as well and if I talked to a customer half as rude as he was to me I would be fired immediately. I will not be spending another dollar at this location because of Sean, until I know this situation is taken care of. read more

I like Jimmy John's but they should just close this location. Every time you go the hours have shrunk even further. The hours were until 6 pm last time I was here. I pulled in at 3:50 and got stuck waiting behind the last order they took, noticed it now closed at 4:00 and they just ignored me and did not take my order even though it was before 4. Don't waste your time here. read more

How can a sandwich place be out of bread at 1:30 on a Saturday? Wait for 40 minutes? I think not. Go across the street to Port of Subs, they have sandwiches that are just as good if not better, plus their management knows how to have bread available. Epic Fail !!!! read more

Boy has this place gone down the tubes. Today, we were in the drive through lane for half an hour. There were only 5 cars ahead of us and one of them only got two sandwiches. When we got our, quickly after the car in front of us, there was no apology despite my mentioning how long we were waiting. Nothing. To top it off, there is less meat and cheese on their sandwiches than pretty much any other place in town. Blah food, horrible service gives the a grand total of one star. Freaky fast? More like snail like slow. read more

Freaky fast? ...How about Freaky slow? From the time I entered the drive-thru to the time I got my sandwich was 30 minutes, not exaggerating! I don't really understand what's going on at this place. Even from the time I paid with my CC at the window, to the time I received my sandwich was probably 5 minutes?! Whoever runs this franchise needs to get it together because this is NOT up to JJ's standards. read more

Placed an order with this location and due to being short staffed, had I not reached out about my order I would have been waiting. Manager called and just said they will void my order, not chance of getting another store to help out. Longley would not deliver. Thank you for the voicemail, and not even trying to accommodate a customer. Disappointed. read more

Good service and Good food. The people there work hard. They are short staffed but you never have to wait long.

I was pleasantly surprised by this place. Before this, I had never set foot in a Jimmy John's, but I now see myself frequenting it! The place was extremely clean and well decorated. The bathrooms were spotless, and the vibe was trendy and overall comforting. However, the girl who took our orders could've been a bit friendlier; she seemed rather irritable and fed up. I ordered a TOTALLY TUNA (#3) with half the amount of tuna because I'm not big on mayonnaise. It was delicious! Everything was extremely fresh, flavorful, and clearly high-quality. Their French bread was very light and tasty too. I'd definitely order this again, as it beats many tuna sandwiches even from local shops! My friend ordered the GORMET VEGGIE CLUB (#13), and if you're a cheese-loving vegetarian, this sandwich will blow you away. Everything was bursting with flavor and freshness. The 9-grain bread it was served on blew our minds; it reminded us of those addicting loaves that come out of bread makers, and it was very flavorful with deep nutty tones. My only complaint is that they don't offer any good vegan options. Although the veggie sandwich is delicious, that's only because they stuff it with mayo and cheese. Without it, the sandwich would just be some sprouts between two pieces of bread. I recommend to they have some vegan options like falafel, hummus, or some grilled veggies. read more

Jimmy John's - Delicious vegan (except for the bread) sandwich. Satisfying in every way. Their 9-grain bread is to-die-for. - Sandwiches Near Me - Reno, Nevada