jimmy john's never fails me fr. they're super fast whenever i order pickup ''''"'' read more

Came in to grab a quick bite to eat. Ended ordering a Turkey Sandwich combo.. wasn't too bad of a deal. The young lady that took my order Was very professional and made my order quickly. Now days its hard to fine good service. read more

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Poor customer service! I waited 10 mins to just have the girl look at me crazy and tell me to use the kiosks to place my order. Clearly it's something new that they have and I hadn't been in since it was added! Could have been way more friendly straight bitch! And I work super close always sending clients here and wont be back! At least I see why they gave 2 stars! read more

Jimmy John's - The said woman! - Sandwiches Near Me - Riverside, California

Came to Jimmy John's after church Victoria was here all by herself and let me tell you this girl did an amazing job with all the customers that were coming in. Great job Victoria keep it up.!!?!!? read more

This is the unfriendliest and most strict Jimmy John's ever. It took 35 minutes to get two sandwiches. The girl with two-color hair making the sandwiches said she can't change the cheese from provolone to cheddar. Really?! Nope! She's not allowed. I was even willing to pay for it. Her face just screamed that she doesn't want to be here and it was clear that it was true because of how slow she moved. It's like she was moving in slow motion. Ridiculous. The ambience of the actual place is fine but not with that attitude. read more

Love this place, friendly and always gets my meal right. This one was to go and everything is labeled. Clean inside as always. Thank you and I will be back read more

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Ordered sandwiches from here for a party last Saturday and they were delicious. The options were great because you could choose from a selection. The service was great with Great communication and on time. The establishment is very clean and staff was friendly. read more

Placed an order at 4pm for pick up waited almost one hour for a pickup for ONE Sandwich sat inside waiting... they have 2 people working one look new as he was showing the other how to do things and also making sandwiches at the same time .. pretty ridiculous management should be training employees before they are put on the job . Causing delays in the service of your company . Will definitely not be coming back .. read more

So this is the only Jimmy in my area that opens early and has toasted sandwiches. I'm very happy with the quality and honestly I'm shocked Jimmy Johns can be this great. Excellent service as well. read more

I just have to say, Brody is the man! He was working solo today and a girls softball team rolled in and slammed him! He hustled his but off and got them all taken care of, with a smile and great food. Super awesome employee and person. The owners should be very proud of him. The sandwich was good as always, but I really wanted to shout out Brody, keep up the good work, my man! read more

Jimmy John what is this??? A flauta ???? Come on do better. I've never had a sub this skinny and sad read more

Jimmy John's - Sandwiches Near Me - Riverside, California

I walked into this establishment, initially greeted by the employees. There were no customers sitting inside or outside of the restaurant. I asked about how many sandwiches I would need to feed 14 individuals and one of the young ladies was very sweet and mentioned that I would need a catering platter. There was a second woman who was not as helpful and disclosed that they did not have enough bread although I did see a rack with four trays and another rack with a tray and a half filled with bread. That non-helpful employee, then disclose that they would not be able to fulfill my order until 30 minutes later because apparently it was considered catering as it would be more than five subs. Even though I think it was evident that I was in a rush and that I needed the subs, her customer service was awful, and she disclosed that she was not able to fulfill the sub order of seven subs. I am definitely a Jimmy John's customer I refuse and will never come to this Jimmy John's establishment again. read more

I had never been to a Jimmy John's before, but the Caprese caught my eye. I finally gave it a try, and it became a regular staple for me. I'd go back at least once a week to order the thing because it was great, and I'd slowly expand my menu to the pickle (huge and good), brownie, and cookies. All great. The place exceeded my expectations for sure, and the service was good. The ambiance was typical "fast food restaurant", but it was clean so that was nice. The reason I give it 4 stars despite loving it is because they hooked me with the Caprese and then they took it away. It is now off the menu at all Jimmy John's, and this hurts me. Maybe I'm being unfair, but you read my review and judge for yourself! read more

I ordered the #9 online and paid extra for avocado. To my surprise my avocado was missing not to mention my extra dressings. When I called the store I spoke to Christian and when I explained to him I didn't get my avocado. He wanted to offer me $3 dollars for my next visit. I said was that the best you could do? (Jokingly) he said yes irritatedly. He broke down that $1.59 was what was charged for the missing avocado and he was trying to give me back $3. I said well no I want my money back because I don't want to return back to this store. So he said to me that he would have to refund me my money and then re-charge me. At this point he hung up on me when I was frustrated that he would have to charge me all over again. Not sure who Christian is and if he is the manager/owner I will never be giving my money's to this establishment again! read more

We had mobile ordered and they said that they had "run out bread," because the rest was for tomorrow. It was well before closing and I honestly think they had just cleaned too early and didn't want to get things dirty again. We did a refund and he didn't even offer a receipt. We ordered wraps instead, and the worker had to check the menu on the screen to know what to put inside the wrap. As soon as we left both workers went on their phones immediately. read more

I've never seen a sandwich this pathetic from a place that only does sandwiches. This was my first time here, and my last. I ordered a #9 Italian Night Club, #16 Club LuLu (both giants) and a #2 Big John (reg). These sandwiches are a smack in face to a GOOD authentic Italian Sub (#9), poor LuLu (#16) would be embarrassed to have her name attached to this sandwich and Holy crap, if this is a BIG John (#2) I'd hate to see Small John....2 slices of meat on an 8" roll?!? Jersey Mikes is my go to place, wanted to give this a try....mistake! I'll stick with JM! read more

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Service was absolutely Freaking Fast. Am I the only one who loves that they use real Hellmans mayo?! Yummy! There are places to sit inside for a small group. Tip#1 order a slim for the kids - so much less complaints when they're not picking out stuff. Tip#2 get it with the Jimmy peppers. Don't forget the peppers! read more

Great food, well made, fresh, and tasty. The customer service?... meh it could use some work, all of the workers had crazy attitude, like 0 customer service skills, my gf & I found it pretty funny, like how does a whole team at a restaurant have such a bad attitude as a whole? Lmao other than that, the food was pretty delicious, which is the most important part in my opinion. read more

I must say my Total Experience was Great!!!! They greet you at the door when you first walk in, and the smells are Tantalizing...... there's nothing better then the aroma of FRESH BAKED BREAD however when I received my 2 sandwiches,,( 1-Roast Beef & Turkey--Turkey , Avocado, Cucumbers) I arrived home to unwrap my sandwich to find the bread Burnt on the bottom I would think that they wouldn't use those rolls if they saw that they were burnt,, apparently NOT... my advice is that if you go and order your sandwiches, just look at them before you leave have them unwrap them so you can look at the bread read more

I like this restaurant they prepare sandwiches fresh and freaky fast as the saying goes it didn't click when I was Order and wanted to make a change and we said to girl making sandwiches and she said no no no we want it to be the way you want it do she started to remake the sandwiche and the person I was with said you guys are fast and she yeah freaky fast it's nice when business think about the customers frist I appreciate they did that , the person taking the order was in training I could tell he did pretty good and was friendly and very helpful when placing order The restaurant was very very clean and welcoming, I like reading the signs while eating they hv funny messages all over even in unexpected places any ways loves this location . My only suggestion would be to re mind employees to thank their customers as they are leaving and not be too focused on the conversation that's happening behind the counter . Anyways good job guys . read more

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I give up on this place ..this specific location used to be good like two years ago but has only declined since. The quality of their ingredients , customer service, and everything else. Sodas are always diluted , sloppy and half-assed sandwiches..There's a general sense of apathy now . I'm no longer giving this place chances . Oh and the bread from my sandwich was under baked . read more

Good sandwiches but I always order mine no mayonnaise or onions.its simple follow the order don't just make them all the same read more

Jimmy John's - Sandwiches Near Me - Riverside, California

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We went to Jimmy John's, and the food service was very good. We will repeat our visit in the future. I do wish they had pepperchiny peppers there though. read more

The food is good but the hours are so unpredictable. It's a Sunday at 1:45pm, yelp says they're open, I try to order a pickup online and it says they're not accepting pickups. I have a reward that's expiring today so I call to make sure they can still honor my reward in store, and it just rings and rings. This has happened more times than I can count, random times and days. Once I even placed an order and it actually let me and the store had to call to let me know they were actually going to be closed before my pickup time that I had selected so I had to go early to get it. So bizarre. read more

You get what you paid for when you go to food places like these. However, I do believe Jimmy John's is a cut above the rest! I like them and prefer them over many other sub sandwich chains out there. No complaints here so 5 stars it is! The staff at this location are really friendly and charming. Nice smiles and very welcoming. Also, the real reason I'm writing a review.... the women's bathroom has an interesting read about Uranus when you sit down to do your business. If, anything at all, visit them and check it out! read more

May 2019: I don't know what has happened to this place. My orders are always missing an item. They always forget to add whatever upgrades I pay for to my sandwich. The quality of food has dropped dramatically. I ordered a tuna sandwich and it has dried up tuna and barely any at that! Maybe it was the last bit of tuna they had? Don't go here. Save your money and frustration. Dec 2016 (I gave 5 stars): Ordered from here since we moved into the area. I love that I can order online and delivery is fast! The sandwiches are always top notch! My kids love that everyone's nickname is drawn on. They had a blast picking then out! Signed Tami 2 Toes. read more

Jimmy John's - The last sandwich I'll ever get from this place. The delivered me a tiny bit of tuna and its dried up and mostly celery. So disappointed. - Sandwiches Near Me - Riverside, California

Jimmy johns normally is open till 9pm, but today i ordered food online at around 5pm and normally they are pretty fast with delievery but after an hour no response. We visited the store around 6pm and it was closed. The website should have notified us that they closed early or cancel our order, but no response at all. read more

This place is expensive as hell but I keep coming back for the #6 when I'm too lazy to buy the ingredients to make myself my own damn sandwich, and when I didn't make a lunch for work. Again, it's expensive. Way too expensive. Especially for a sandwich without meat. I mean common Jimmy. But regardless, this review is for Jordan. Her customer service is A1 and needs to be recognized. It is so hard to find good, even decent, customer service from this generation but Jordan consistently provides her customers with quality service. And my sandwich is always made in no more than 3 minutes. By any means, the #6 is great. I definitely recommend it for us sad non-meat eaters in comparison to the other sandwich places out there because there's flavor and texture in the #6, and the bread is great. Add sprouts, pickles, and oregano-basil and your set. read more

BEST sandwich shop (chain) on the planet! They can't make a Dagwood because it's not on the menu. That's the worst thing I can say about them. Tons of ingredients always (those 1 star reviews are daft), fast service, clean always, polite staff, and a lot of variations. I can devour the BLT before leaving the parking lot. read more

Great service - they welcomed me with a smile at the door, and while one girl took my order the other girls made my sandwiches so by the time I was done getting my soda my food was done read more

Wanted a little Jim but the guy talked my husband into a slim . It is $2 more for a bigger piece of bread but not one thing on it! No condiments no lettuce no tomatoes nothing! I called and questioned and he said well it's $2 more for a piece of bread. Well I probably won't suggest anyone go to Jimmy Johns. When I called didn't want to make me happy and sure don't want return business read more

Starving and no other place to eat? Jimmy John's will do just fine. Looking for anything else to fill your appetite? Try other places. Jimmy John's is a sandwich shop known for their fast sandwiches. True to their name, my sandwich was out as soon as I grabbed some water from the fountain area. The quality of the sandwich was lacking. I felt the ingredients could be picked up from your local gas station. I had the JJ Gargantuan, which costed me around $10. Every bite I took, I felt like my money could have been better used at the grocery store to make a better quality sandwich. I ended up eating only half the sandwich. I'm very curious to see why some people love their sandwiches and how JJ stays in business. If anybody can explain to me the appeal of Jimmy John's sandwich, I am open to listening. I'll try giving other locations a try and see if sandwich quality was just a local issue. Anybody else share the same feelings with this establishment? read more

Jimmy John's - My jimmy johns sandwich. Its an acceptable sandwich. - Sandwiches Near Me - Riverside, California

My sandwich tasted good at first but they gave me the butt of bread which is my pet peeve. Also delivered my iced tea without any ice which was a bummer. Hopefully next time is better. read more

Jimmy John's - Sandwiches Near Me - Riverside, California

I got a salad sandwich with a sliver of turkey but I asked for pepe which I'm almost positive is ham is this a normal portion of meat you offer? read more

Jimmy John's - Sandwiches Near Me - Riverside, California

Need to update store hours. Drove all the way here to see a sign on the door that says "closed on the weekends until further notice"

jimmy johns has always been my go to favorite sandwich place, up until now. i ordered a club lulu thursday july 27th & noticed the bacon didnt look right. looked grey/brown. i figured it would be fine and ate it anyways woke up at 5am the next morning with food poisoning. do not recommend unless you want food poisoning. worst feeling ever!! read more

Nice staff. Ordered hot peppers. Paid for hot peppers. Didn't get them. Only customer. One sandy. Disappointing

I was pretty disappointed in this place. I honestly never heard of Jimmy Johns before it showed up in my neighborhood, and I was excited to try it. Disclaimer: I learned of the CEO's animal trophy hunting hobby after trying their sandwiches and forming this opinion, and while I am tempted to knock them down extra star in disgust, I will not. The bottom line here is that this place has mediocre sandwiches at high prices. I got a turkey and cheese sandwich and they gave me a total of three small turkey slices surrounded by mostly bread for over $6. That is unacceptable. I recently got a fantastic turkey, cheese, and bacon sandwich at Earl Of Sandwich in Downtown Disney for the same price. Jersey Mike's packs their sandwiches with meat for a similar price. So it really boils down to the Groucho Marx joke that Woody Allan quotes in Annie Hall: The food here is lousy... and such small portions. read more

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Excellent customer service, food was good and very fast delivery!

Don't know how I can be the only customer and still get my food messed up and when I should up to get my sandwich fixed they closed at 5:30. I will not go back and don't recommend anyone else to eat their. read more