Nice staff and nice cars. Would highly recommend. Between personal interaction and telephone, all…read morewas well.

Esteban was awesome!!! He checked me in and was very helpful. Gave me an upgrade. Friendly service…read more He called and asked If I was enjoying my car. He also asked again, if I enjoyed the car, when I came in to drop it off, even though he was busy. "I'll be back" - look for Esteban

The staff at Hertz have always been helpful and kind when I rent from them, which is somewhat…read morefrequent for work. The cars have all been rather nice and clean inside. I always book the basic car, but they seem to have a variety of different cars and sometimes I get a free upgrade like a Jeep Wrangler. Once the staff learned that I like a quick checkout with an email receipt, they made sure I was able to easily drop off the car (since I'm usually running to catch a train at the adjacent station). FYI, this location is about a quarter mile from the Hicksville train station and is walkable back and forth. One time there was only 1 staff member working and 2 complicated rentals ahead of me, so it took over 20 minutes to get the car, but it only happened once.

Showed up to a car reservation that I had booked over a week in advance. The rudest employee and…read moreevery single car is booked. Except when we were left stranded in parking lot, a car was returned but he was too lazy to clean it and fix it. Also, this is after knocking on the door for minutes because I showed up way before reservation time but he decided to lock the door because they were out of cars? Why wouldn't you cancel the reservation or let people know beforehand?

great services, good price. will book again. Very responsive if they need to be outreach.read more

Overall great experience here. My org needed a van to drive a bunch of kids on a trip, and the team…read morehere was able to give us the exact van we needed. The office was clean and comfortable and they were very friendly. The van met all expectations, and we will use them again in the future

Ravi and Chris are great, so helpful and professional. Kept a busy line moving and we're very…read moreaccommodating. This is my second time renting through this location and it's always a pleasure.

Alex and Raffi class act! Rent with confidence! They both go out there way to make you very…read morecomfortable!

AVOID this place like the plague…read more I rented a moving truck from here and they gave me truck that was not street worthy which resulted in being pulled over and ticketed for safety and equipment violations on the truck. 10 tickets totaling over $2,000! The store ghosted me after trying to resolve with them. DO NOT rent from here

I believe the actual address this Budget Rent a Car & Truck sits on is 195 North Broadway in…read moreHicksville, NY. I came here in my adult life of past times to rent a 19 feet cargo van to move into a new and exciting chapter. Budget charge different rates for weekend and weekday where it cost less if renting a car or truck on a weekend verses renting on a weekday. There is a separate fee for renting a hand truck which also has two versions of rates for weekday verses weekend. I rate it four stars because customer service was somewhat attentive; although Budget is a bigger name in car and truck rentals but it means nothing regarding service. N.B. Upon returning all cars and trucks drivers must ensure that the gas level must be a full tank otherwise additional fees will incurr on one's bill.

SUPERB CUSTOMER SERVICE! Kenny was amazing from beginning to end! Got us the best deal and made…read moresure he kept us updated on the status of our car the whole 3 weeks. We asked a million questions and changed our minds so many times, he did not once get annoyed. He was so thorough!! He took care of all the paperwork. Helped us with the loan to dropping off the plates for our current car. I can honestly say its the best, stress free car buying experience everrrrr! He even drove the car to us, did not have to leave the house or take off from my job. Thanks again Kenny! HIGHLY RECOMMEND!!

Kenny is amazing! He is knowledgeable about every facet of the leasing process. He also knows…read moreeverything there is about every car on the market. The concierge service is fantastic . Kenny brings all the paperwork and a beautifully detailed car right to the house. Try it, you'll love it