Sylvester the plumber was on time and was very qualified. He replaces a leaking valve less than 30…read moreminutes. His price was very reasonable.

Sylvester was on time, which was a nice change from other service companies!…read moreRepaired our toilet without a mess, nor did he recommend a bunch of expensive unnecessary work. Professional and personable, will request him for our next plumbing job!!

Fast. Honest. Knowledgeable. The technicians repaired my dryer that had stopped heating by…read morereplacing the heating element. On another visit, they repaired an electrical short in my water heater. On both occasions they were able to visit my home within 48 hours after I contacted them. Excellent work. Very polite and trustworthy technicians! They took the time to explain the problem for me. I'm very happy with them and will always go with them when I have problems like this!

Highly recommend this company! They upgraded my HVAC system and did an excellent job. The…read moreinstallation was done quickly and professionally, and everything turned out great. They were also very polite, patient, and easy to communicate with throughout the whole process. They explained the details clearly both before and after the work, which I really appreciated. The overall process was smooth, efficient, and the price was reasonable as well. Very happy with the service and would definitely recommend them!

Highly recommend this HVAC company. They were extremely responsive, offered some of the best…read morepricing compared to other quotes I received, and were able to schedule me either same day or next day both times I needed service. The technicians were professional, honest, and easy to work with throughout the entire process. Also wanted to give a shoutout to Tra and Mary, they were both fantastic with communication, scheduling, and follow-up, and made the whole experience smooth and stress-free. Really appreciated the quick turnaround and quality service. I'll definitely be using them again in the future.

This was by far one of the BEST experiences I have ever had with a vendor. Transparent, honest,…read moreprofessional, punctual, thoughtful, detailed, thorough, hardworking, and knowledgeable. They cleaned before and after their arrival. They explained every action, need, tool, and smell. They guided me through the new system and ensured everything worked (for heat and A/C) before departure. If I could replicate this experience for every household appliance, I would. An amazing team. And yes, I am posting this here and anywhere else that makes sense because I researched and tested multiple vendors before landing on this group and they did everything SO well. And it was a very fair price. Most importantly, we will sleep in a well air conditioned home for the first time in too many days!

Came out within an hour of me reaching out. Jim was great. He was thorough and talked through…read moremultiple options for how to fix my hose big. Also was able to install a new tub spout for me. Pricing was reasonable. I hope to not need a plumber again anytime soon, but would absolutely call them again.

Jim from Veteran Plumbing Services came out to cap a gas line for us. He was punctual and…read moreprofessional. The price was comparable to other estimates we got. We're very happy with his work! One thing I would say to be aware of is that there is a $49 dispatch fee. The company was nice enough to credit that for us when we had the work done two days later, but I got the impression that wasn't normal procedure. Just something to know!

Great price and awesome coordination. Mike installed a…read morewhole house humidifier that we had purchased. He was on time, friendly and knowledgeable. I highly recommend Ashburn HVAC!

Update 04/30/26: our heat pump is wonderfully fine, worked great through the winter and spring and…read morenever needed

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Awesome service and response time!!! I will consider this company my 1st option for my plumbing…read moreneeds.

Fast and efficient. The issue was not as bad as I thought. He gave me a discount because it was a…read moresimple fix. Will definitely call them again! Highly recommend!

We were very happy with Souran's service. He was punctual, arrived on time and was able to diagnose…read moreand fix the issues with both our toilets very quickly and efficiently. Price was also reasonable. We will definitely use his services again for any plumbing needs in future.

This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

The most HORRIBLE customer service. If I could give no star I would. did not elect their services…read more It was chosen for me through American Home Shield. They came to my house on July 3. The gentlemen promised to be back that Monday.He was nice. Monday I received no call, no information, nothing. They never came that Monday. I called them. They didn't give me any information. They just said they will call me back when they can schedule a time to come. Fast-forward to Thursday the 10th. I called him back still no information. They said we will call you back when we can schedule a time to comes Fast-forward to Monday the 14th. I called them back same thing. At this point I called American Home Shield to complain and they were able to get more information out of them than I was. They let American home shield know that they were still waiting on the part and American Home Shield informed me that they never submitted authorization to them. To ensure that the service will be paid for through them. So through American home shields help they finally submitted the authorization on the 23rd. Then they called me finally on the 28th to let me know that Friday, August 1 they be coming to finally do the work. I called that Thursday the 31st to confirm they, said yes we will be there. That Friday I called an hour before they were supposed to arrive and they let me know that they were still coming. Then they called me back at 1 PM and told me oh they weren't coming because they didn't get the part. They will come on Monday. Well today's Monday and they said they'd be here between 9 and 12. I don't think they're coming today. So I say all of that to say this is horrible customer service and I think because of the demographic I live in they are treating me this way. If I lived in Georgetown, if I lived in Bethesda, if I lived in a white neighborhood, if I was white and I didn't live in Southeast DC, they would treat me with more respect. And even if I was white and probably lived in Southeast DC, they would probably treat me with more respect and they're not even white. These are not white individuals. These are people of color so I say all of that to say that the problem is we still have a problem in America where people of color still treat other people of color, especially Black people like nothing even when they're providing a service to them that can affect their business. They still treat you poorly. I don't know if they thought I wouldn't write a review but not all Black people tolerate poor customer service and being treated like a second class citizen for a service I am paying for. I do not recommend them. I HIGHLY do not recommend them.

We had just moved into our new home a few years ago when our HVAC died in the middle of summer, of…read morecourse. The home warranty company sent someone out who did a subpar repair that kept it limping along. Then during the last visit of a scheduled maintenance contract, our previous HVAC company gave us a doom-and-gloom assessment of the furnace. At 35 years old, that wasn't a surprise, but we got a hard sell that made it sound like we were endangering our lives (we weren't). We had them quote for the replacement, but the pushy sales tactics and fear mongering didn't sit right with me, also not the first time they'd done that, and I reached out to AirMasters for a quote as well. What a difference! Michele is friendly and helpful on the phone, and Pete came out to do the quote. He was extremely thorough and talked us through the various options available to us, such as variable and single speed compressors. Price wise they were also the most competitive offer for the same Trane system. No high pressure tactics or fear mongering (and no incessant phone calls to re-up for maintenance contracts). Pete and Mike did the install. They did an excellent job, and the system innards and ducting and all that look great. Michele is great to deal with on the phone, and handled the registration paperwork. Since then, we have our maintenance plan in place, and twice a year either Pete or Mike comes by to check out our system. We would highly recommend AirMasters, and are looking to use them to replace our water heater when the time comes, and any future HVAC needs.

Ashton Johnson was very professional and efficient. He alerted me to common problems that can occur…read morewith a 12 yo heat pump and made recommendations for preventive maintenance in the spring. Made some adjustments to heat pump and thermostat settings for better performance. Overall, I'm happy with Michael and Sons service.

I had a disastrous experience with this company. The plumbers they sent had a heavy accent and was…read morehard to understand. He cut my kitchen ceilings all up just to find the drip and I heard from other contractors that it is absolutely unnecessary. His price was very expensive as well. To replace the ceiling costs more than the plumbing job itself. Moreover, after I stopped his work and sent him away, this company had the guts to call me for hvac and dry wall work, which caused me to suspect the motivation for him to cut large area. I am seriously warning you: Don't even try to contact them.