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    Services - JNB Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    4 years ago

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    6 years ago

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    6 years ago

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    5 years ago

    Robert was great person to work with, Highly recommend this company for HVAC services.

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    6 years ago

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    7 years ago

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    BlueStar Air Mechanical - Our installer crew ready to take on the daily task.

    BlueStar Air Mechanical

    (109 reviews)

    This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

    My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

    Air Masters Heating & Air Conditioning - Trane Comfort Specialists -  proudly representing the leading brand in America as their first and finest.

    Air Masters Heating & Air Conditioning

    (19 reviews)

    The most HORRIBLE customer service. If I could give no star I would. did not elect their services…read more It was chosen for me through American Home Shield. They came to my house on July 3. The gentlemen promised to be back that Monday.He was nice. Monday I received no call, no information, nothing. They never came that Monday. I called them. They didn't give me any information. They just said they will call me back when they can schedule a time to come. Fast-forward to Thursday the 10th. I called him back still no information. They said we will call you back when we can schedule a time to comes Fast-forward to Monday the 14th. I called them back same thing. At this point I called American Home Shield to complain and they were able to get more information out of them than I was. They let American home shield know that they were still waiting on the part and American Home Shield informed me that they never submitted authorization to them. To ensure that the service will be paid for through them. So through American home shields help they finally submitted the authorization on the 23rd. Then they called me finally on the 28th to let me know that Friday, August 1 they be coming to finally do the work. I called that Thursday the 31st to confirm they, said yes we will be there. That Friday I called an hour before they were supposed to arrive and they let me know that they were still coming. Then they called me back at 1 PM and told me oh they weren't coming because they didn't get the part. They will come on Monday. Well today's Monday and they said they'd be here between 9 and 12. I don't think they're coming today. So I say all of that to say this is horrible customer service and I think because of the demographic I live in they are treating me this way. If I lived in Georgetown, if I lived in Bethesda, if I lived in a white neighborhood, if I was white and I didn't live in Southeast DC, they would treat me with more respect. And even if I was white and probably lived in Southeast DC, they would probably treat me with more respect and they're not even white. These are not white individuals. These are people of color so I say all of that to say that the problem is we still have a problem in America where people of color still treat other people of color, especially Black people like nothing even when they're providing a service to them that can affect their business. They still treat you poorly. I don't know if they thought I wouldn't write a review but not all Black people tolerate poor customer service and being treated like a second class citizen for a service I am paying for. I do not recommend them. I HIGHLY do not recommend them.

    We had just moved into our new home a few years ago when our HVAC died in the middle of summer, of…read morecourse. The home warranty company sent someone out who did a subpar repair that kept it limping along. Then during the last visit of a scheduled maintenance contract, our previous HVAC company gave us a doom-and-gloom assessment of the furnace. At 35 years old, that wasn't a surprise, but we got a hard sell that made it sound like we were endangering our lives (we weren't). We had them quote for the replacement, but the pushy sales tactics and fear mongering didn't sit right with me, also not the first time they'd done that, and I reached out to AirMasters for a quote as well. What a difference! Michele is friendly and helpful on the phone, and Pete came out to do the quote. He was extremely thorough and talked us through the various options available to us, such as variable and single speed compressors. Price wise they were also the most competitive offer for the same Trane system. No high pressure tactics or fear mongering (and no incessant phone calls to re-up for maintenance contracts). Pete and Mike did the install. They did an excellent job, and the system innards and ducting and all that look great. Michele is great to deal with on the phone, and handled the registration paperwork. Since then, we have our maintenance plan in place, and twice a year either Pete or Mike comes by to check out our system. We would highly recommend AirMasters, and are looking to use them to replace our water heater when the time comes, and any future HVAC needs.

    JNB Services - hvac - Updated May 2026

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