Chandler Manning is a an acute, amazing doctor. Unfortunately, his staff, not so much…read more I'd explain further, but I've already today spent enough energy re-explaining something blatantly obvious to one of his staff members, and I'd prefer not to repeat myself (again). Not sure his name, but he kept raising his voice, almost threatening. [10:15ish] I came on time for the appointment but the door was locked. I knocked multiple times. [10:21] I was let in the waiting area, checked in. [10:45] this guy, working under the doctor, tells me I came in at 11:26. Late. And I'm looking at my watch thinking, man is this guy in the future? So I corrected him, his voice raises. So I ask again, what time did I come in? [to be continued]. It's 11 o clock, still have yet to see the doctor. ===EDIT/UPDATE=== [continued... @~11:15am] Dr Manning threw a Hail Mary ftw. I'm already otw out of the building. Touchdown. Hence 5 stars all along. ‍ ‍ I would finish the story aforementioned but... as one wise person may or may not say ... Hashtag zeroToleranceForIncompetence ™. Sincerely, -- ™ pending ‍

It is now almost impossible to schedule an appointment with Berkeley Eye center because all 25…read morecenters use one phone number. It incessantly repeats the name and when you finally get through they say oh no! We have to try and connect you. It took me more than 20 minutes of being on the phone with repeated transfers resulting in hang ups on Berkeley's end to schedule my eye exam. I'm sure they lose a lot of potential appointments this way. This is no reflection on my eye doctor, she is nice, but their process is not customer centric and it's not worth the hassle on every appointment. I have been going to the Katy Freeway location.

Excellent doctor. Professional office. I do not hesitate to recommend this doctor and practice. I…read morehave been a patient of Dr Jarrett's for several years and have never been disappointed.

Wow. Very professional and very nice bed side manner. You can tell the staff and doctor are very…read moreknowledgeable and care about their patients. 5 out of 5. Would recommend.

I had a fabulous experience getting laser eye surgery! The staff was super friendly and helpful…read more Dr. Whitsett has the best personality and is super talented. Highly recommended!

Today I received from Dr. Woon (and Victoria) what I think is probably the most thorough eye exam…read moreI've ever had in my life. She was patient, she explained everything to me, she listened to every piece of information I gave her and folded it in. She explained to me about the occipital nerve and the stretches that I can do and also what kind of pillow I should use! So if her mother is reading this, I want to just say one thing, no she didn't save my life but she did reassure me that I wasn't losing my eyesight and that is plenty good . She's terrific. Thank you DrWoon.

Excellent care, very friendly and helpful staff, starting from the reception to the very…read moreexperienced physicians of the facility, honestly exceeded my expectations.

Dr Sanders gets 5 stars! In one visit he diagnosed and resolved a problem for me that 3 other…read moredoctors couldn't. Everyone on his staff is excellent.

The Doctor and staff are very nice and they're concerned about my needs. The office is very clean…read moreand well kept. I love Berkeley Eye Center they truly take care of they're patients Sincerely, Delicia Harrison

Berkeley Eye Center - Memorial is operating at a level of excellence that's hard to describe unless…read moreyou've experienced it yourself. Every single team member I've interacted with has been upbeat, knowledgeable, and genuinely happy to be there. Switching to this location has been one of the smartest decisions I've made -- the difference is night and day. Dr. Elaine Steffensen is simply exceptional. Her background, her training, her attention to detail -- all of it shows the moment she begins an exam. During my annual visit, she identified something that needed to be monitored and explained it with such clarity that I immediately trusted her judgment. I took notes, snapped photos, and studied the charts so I could understand it better. When I returned for my follow-up, she welcomed my questions with real patience and depth. She is the kind of doctor who makes you feel both informed and cared for. The team supporting her is outstanding. They're organized, kind, and quick -- and they carry the same warmth she brings to her work. To management: this office is a model of what great patient care looks like. Dr. Steffensen and her team reflect extraordinary professionalism and heart. They strengthen your brand, elevate the patient experience, and set a standard worth celebrating. Dr. Steffensen also guided me to an excellent retina specialist -- another example of how deeply she looks out for her patients. They have a wonderful selection of eyewear with super friendly team members. When you come here you are getting the best of the best.

the staff there were friendly and the doctors answered all my questions did not rush through My…read moreappointment

excellent courteous personnel especially Arianna West very…read morehelpful and knowledgeable excellent Dr Caplan takes time to explain and great bed manners

I can not say enough about him and his excellent professional and kind bedside manner which is,…read moredare O say, a rarity amongst surgeons But I must say my very favorite part was his wonderful assistant that was very thorough, kind and patient with me I had two biopsies and they were able to make it as smooth as possible. I feel like Im in good hands!!! Front desk was awesome too! Thank you guys

Dr. Longo recently performed Brow Ptosis and Blepharoplasty surgery on my face and eyes. Dr. Longo…read moreis a talented and confident surgeon, and displays compassion and excellent patient service skills. I am so pleased with the outcome of the surgery, and the improvement in my vision and personal appearance. The members of the care team at Ophthalmic Plastic Surgeons of Texas are excellent and pay close attention to detail. In addition, they provide information, advice and follow-through in a competent and timely manner. I highly recommend Dr. Longo and his team for your ophthalmic plastic surgery needs. The entire experience exceeded my expectations.

Contact lens ordering nightmare…read more This office has mishandled my contact lens order on two separate occasions, both times after payment was processed. Despite placing my order months in advance, the office either lost or failed to process it, resulting in extended delays. When I contacted the office to request help including expediting the order, I was told it would take another two months, with no accountability taken for their error. After speaking with a manager, they explicitly refused to contact the manufacturer or offer any temporary solution, even after acknowledging I would be out of contact lenses due to their mistake. The issue was resolved only after I contacted CooperVision directly. CooperVision immediately stepped in, contacted Houston Eye Associates Tanglewood (HEAT) on my behalf, and arranged for trial lenses to be rushed to me within three weeks. This option was never offered by HEAT, nor was any effort made to assist me until the manufacturer intervened. It is unacceptable that a patient must bypass their provider to correct an error entirely created by the office. This experience demonstrates a serious lack of customer care, accountability, and patient advocacy.

terrible experience i schedule appointment for pediatric ophthalmologist and come to find was…read moregeneral physian to exam a kid still charge me for the visit and advised me to request refer to pediatric

I've been a patient here in the past few months. I can only say positive things about this group…read more Doctors are extremely attentive and appointments feel properly spaced out to accommodate the full needs of patients. The clinic is busy, but the system and secretaries make things run quite smooth. I'm a rather difficult case, presenting with angle recession glaucoma following an injury I had over 15 years ago. After a botched attempt in changing my eyedrop regiment at another clinic, Dr. Coburn's team accepted me as a patient and asked me to come by ASAP. As bad as the situation was, Dr. Coburn set me back on the right path. When I'm in a critical point in my care, the doctors here are willing to make exceptions. Dr. Queen has placed a beautiful shunt in my eye. I can't see it. Post-op check ups are frequent and I feel comfortable as a patient. Compared to other clinics, communication is quick and much needed emergency visits are taken seriously. Hard to get care this good anywhere.

I have been a patient of Dr. Lee since 2015, and as time goes by, I'm more impressed with his…read morestaff. They've become like family to me. Dr. Lee is hilarious, forward, and has a great bedside manner. He thoroughly explains my diagnoses and treatment options and always lets me decide how I want to treat my chronic illness without forcing his medical opinion - yet he gives good support and advice. The treatment and care I've received is why I always tell my husband if anything ever happens to me, take me to Methodist for treatment. You feel like you're on Grey's Anatomy with all of the med students, fellows, and residents that accompany him, but you also learn more about your illness/situation. I can't recommend Dr. Lee and Methodist Eye enough to those in need of specialist care.

If you want unbelievably great service for all your eyeglass services this is the place to come…read more Located on the south side of Katy freeway and centrally located in Houston, this store has full service for all your needs and repairs. Huge selection of Oakley and Maui Jim plus other designers. Owner Alex was extremely helpful and quick to service a favorite pair of sunnies that needed new nose guard and lost screw in frame. Very reasonable pricing . Absolutely worth a look and worth a stop!

I've bought more glasses from Alex than I can count on one hand in the span of many years- it's…read morealways a great experience to do business here. Highly recommend.