Excellent service from Brian. He was very patient with me as I chose my sneakers and tried on a…read morevariety. He also helped me find the best fit of shoe. my second visit and the staff and service are wonderful .

Stopped by to purchase another pair of sneakers later afternoon on a weekday. this is prob the…read morefifth pair I have bought from this store. I did not the service to be as good as the other times I made a purchase. all clerks too busy to say even be with you soon when saleckerk did go get the pair of shoes I requested handed them to me for me to put on myself instead of doing it himself. so I asked them to pls help put them on aa I am 66 tough for me to reach to put them on properly. they seemed to fit as my older did so I bought them. But next time I might buy on Amazon save me a trip and waiting.

Macy's Backstage is crazy good all year long! I got an adorable tan thin pullover sweater decorated…read morewith sunflowers. The price took my BREATH away - $2.97 Winter Clearance with three markdowns. The style is good with jeans, shorts or yoga pants. What a find!

Everyone here was willing to help and give me their opinions on which black boot to go with. Even a…read morefew customers chimed in. The prices are exactly what I was expecting, a little pricey but not outrageous. I was a little bummed I had no choice but to buy the boots on the floor as they don't store unworn boots in the back. Thankfully they had a boot puller off-er (no idea what they're actually called) otherwise my husband wouldn't have been able to leave my side. They sell them too! They only had one mirror for both the boots and clothes section so we had to take turns using it. The men's boot section had some exotic pairs ($$$$) whereas the women's section had nothing of the sort. I'll be back for another pair in a few months. Very glad I came across this store!

Tried to exchange a shirt today, the manager is the only person to do exchanges and returns. All…read morethe associates felt bad because they realized the manager was helping a customer with an online order. Two days after Christmas!! There were 4 other associates that tried to help us but they aren't authorized to do what we needed. The manager didn't even acknowledge us standing there waiting. It would have made the 20 minute wait better if he had atleast said "so sorry I'll be with you shortly" but nothing!!! Very disappointed in management. The transaction that the manager was helping with another customer could've been handled by one of the sales associates.. and he could've helped the two other people that were waiting to exchange and return items as well

"Okay, what you say Tell me what they're wearing this year…read moreGotta go, it's getting late I got a date with my tailor now You gotta look sharp" (Joe Jackson) I belong to a charitable organization that has an annual convention all over North America. I've been to some cool places like Atlanta, Montreal, Halifax, Anaheim, Reno, Calgary, Quebec City, etc. Its a three day affair that ends with a Banquet and Ball. In 2015 I became a national officer, and one of our traditions is that officers wear a white dinner jacket at the Annual Banquet and Ball. So years ago I bought a white dinner jacket from K&G. But over the years, some things have changed. First of all, K&G has moved to this current location, and second of all, I'm now down about 50 pounds from where I was when I first donned that white jacket. So now you you know the backstory of why I returned to K&G to buy a somewhat better fitting white jacket today. I found a beauty! It was more of a white tux jacket with black lapels, and man oh man was it sharp looking. I really wanted it but it had a tiny smudge on the left lapel and although it was close to my size, it wasn't exactly my size. Now this is where K&G's fantastic customer service swung into action. Valerie heard my dilemma and said there were no jackets in the style and size I wanted, but she walked us up front, called their Orange store, confirmed they had EXACTLY what I wanted, and arranged for them to hold it for me. We were there an hour later and bought it. I did buy a white vest in Manchester, and one of the cool things about K&G is if you text a code to them you'll get some sort of a discount. So we did that at both locations and saved $5 on the vest and $10 on the coat. After the discounts, the vest cost $29.99 and that sharp looking coat Joe Jackson sang about cost $89.99 (pre-tax). I could not have been more pleased with today's K&G experience.

I purchased two holiday suits here and I have had the best compliments about them. One was a red…read moretuxedo coat with matching tie and vest and the other was a red velvet blazer. I walked in and got such great help from Harry and the team. I wish I remembered the other associate's name because he really helped me with my color choices. Thank you so much! You know who you are if you are reading this! He helped me find the right sized pants and shirt- 17 1/2 collar and I looked so sharp at the awards event (The Crazies) I went to. Everyone loved it. I never had red suits before, so it was so awesome to make a bold color choice and really stick out. The red blazer I wore on two TV appearances I did this December. (NBC and CBS) It looked so good and festive on camera! I could not be happier with it. These were two of the best purchases that I have made in awhile and I also got texted a coupon for 25% off my entire purchase. I saved more than $80! Great value, looks and customer assistance- I will absolutely be back! Thanks again to the two gentleman that helped me! Happy holidays!

You know what you are getting and that is always welcomed when traveling. My wife enjoyed looking…read moreand can pick up things if she needs

Great location, if you have to visit the mall I like that they are close to an entrance, and I like…read morethat Pink is a spectate store by right next to VS. staff is helpful and they have a variety of sizes. If you can't find it in the store you can always go online. I like that they let you browse at your own pace but will help you when you need assistance.

I needed to get a pair of dress shoes on short notice, and a Yelp search identified this store as…read moreconvenient and good. I was impressed with the selection of shoes available in the men's area - shoes of all kinds, and most with pairs larger widths and sizes. Some of the fancier or more expensive shoes will only have 1 in the box, meaning you get the other one at checkout - be sure to try on that 2nd shoe, to make sure it's a good fit as well. I had no idea there were several of these stores in the Albany area, I only learned of it when the cashier asked me where I was from regarding enrolling in their rewards program.

Love this shoe store chain because they carry more wide shoes than any other shoe store I have…read moreencountered. But better that the actual store is their website. Buy minimum amount for free shipping and return to store. Everybody loves to buy shoes, now I have found the perfect store and the perfect way of doing it.

The store has an odor it smells like mildew inside and the service wasn't that great. I will not…read morereturn to this location.

I had a wonderful experience at this store. Everyone was great, welcoming and made me and my guests…read morefeel comfortable. They had so many sizes, styles, colors and designers for wedding dresses. The prices were reasonable, and the material was great. I do not have one single bad thing to say about this place. I had a destination wedding in Daytona (we were going for bike week anyway), I ordered my dress in January and I got it before we left on February 26th. I did not need alterations, and did not have to rush the shipping either! I would give them my business again!

Shelley was able to assist me and service me very last minute. She picked up my phone call,…read moreanswered my questions, and able to get the zipper repair asap for me. I will be referring everyone to her and coming back to her. Thank you so much girl!

What a find! We feel we are in the good hands of an experienced and easy to work with…read moreprofessional! Plenty of good advice and a good selection of appropriate options.