Frank is the best! I'm new to the area and I'll be a customer for life. He's responsive by text and…read moreprovides drive-by service. So convenient! He's friendly, professional and reasonably priced. He has a short turnaround time and is quickly able to identify and repair all of my jewelry.

Sorry to see the brick and mortar location closed, but happy they are still in business…read more They do great work here! Always a fantastic job on my precious jewelry! They are quick and friendly and treat me like family!! I definitely recommend Olney Jewelers

A family business with Wonderful customer service. I've been going to them for over thirty years.read more

My watch quit working. In the past, when my watch quit, my experience was that whatever jeweler I…read morevisited treated me as if I were wasting his time. I do understand that it must be annoying to a jeweler to have to stop a major, lucrative project with a deadline, just to change someone's watch battery. A watch battery replacement generates nearly no profit for the jeweler. Today I decided to try someone new and stopped in to Greenan in Burtonsville. Wow, what a different experience! The man in the store was friendly, eager to help and he treated me as if I had a truly legitimate need. Within a few minutes, he had not only changed the battery, but he also tightened some pins to make the wristband clasp stay closed better. He didn't make much money on this transaction, but he gained a new customer. Thank you Greenan Jeweler for the great treatment!

I had the pleasure of stopping in yesterday for a necklace repair. The necklace has deep…read moresentimental value for my little one. Suthy assessed it, and a a quote was provided along with kind words and reassurance. This was a pleasant surprise. Suthy really puts the heart in business:) Kim agreed to fix it on the spot, and I walked out with the most beautiful necklace to gift to my daughter when she arrived home. The repair was immaculate, and I appreciated it so much! This kind of service, wrapped in honesty, and kindness does not go unseen. This is why you support small business. Stop by, you won't regret it!

Really nice people. They shined and polished two battered gold rings I did not buy from them at a…read morereasonable price. My gold looks good as new!

Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

They did a great job resizing my new watch. The service was quick and affordable. I will for sure…read morego back for any other watch and jewelry services

They were robbed at 3 AM the night of the blizzard in January 2026 and all the display cases were…read moresmashed. This was clearly premeditated, when the store would be least accessible. The disabled cameras and alarms. I just learned this last week. This is a 1 location business, the more we can support it while they recover the better. They do a great job with fixing watch bands and replacing batteries and presumably any other jewelry repairs as well as selling jewelry.

3/6/21 This place had a nice Jade dragon ship that has now…read morebeen sold. I could see this ship placed somewhere in my mancave... if I had a mancave. I also liked the emerald white gold ring. It was for ladies, but it looked masculine enough. The guy said he could sell it to me for $900 dollars. Thanks man. I sense if I start negotiating prices things could change. No, I will just look at the photo I took and admire it.

Very nice gentleman with fair prices for watch battery replacement. Will continue to use him in the…read morefuture.

Simonian offers expert craftsmanship that is difficult to find these days. I brought Jacques a…read morecoiled 18k gold necklace that was stretched. He was not sure he could fix it but I begged and he agreed to try and even reassured me that if he was not happy with the results I would not have to pay. He had to fabricate two special tools to fix the necklace and within 10 days returned it to me in perfect condition. I cannot thank him enough and would recommend his services wholeheartedly. Bring him your business, he is himself a community jewel

I was very pleased with Simonian Jeweler's work on my fifty five year old wedding rings. The…read moresetting for the diamond was repaired so the stone is now secure and both rings were enlarged so the are now more comfortable on my finger.

Matthew helped me pick out a wonderful birthday present watch for my wife. He is kind, patient, and…read moreextremely knowledgeable. He did not pressure me at all during the process, and he gave me a wide range of options at different prices. I would absolutely go back here if I needed another watch or needed a watch repaired.

They were quick, attentive and complimentary as they serviced my watches. I was in and out in what…read morefelt like 15 munutes and had both of my favorite watches back in service. I will highly recommend and know where I can go next time I need to get help.