Have you ever sent food back at a restaurant only to have the manager lie to your face and tell you the cook wasn't having a tantrum? First of all, I'm sitting right in front of the kitchen, not only can I hear him, but I can see him! We weren't sending it back to be assholes, we were sending it back because a severe mushroom allergy. The extra vegetables were a mistake on your end as we didn't ask for them. I received dirty looks from this kid as I watched him be a prick. The manner in which his manager defended him was insulting. The fact that the waitress apologized for both the cook and the manager's ridiculousness stating that she heard him as well softened the blow just a little, but Carrino's can get bent. That's a hard pass from here on out. The margarita and Bellini were pretty delightful. The manager and cook could use some classes in customer service. What a disappointment. read more

I went here for dinner, and my burger tasted as if I was licking vomit off of a brick wall!!! My girlfriend's Alfredo tasted like dog dooky!! We also had a reservation that we had called 3 times through out the week to make sure it was still good and when we got there those morons didn't have it. I do not recommend eating here as there staff do not have brains!! read more

Very bad service every thing was eithere dry or soft not worth the time or the money meat balls are disgusting chicken parmisean was dry spaghetti was basically water with a hint of tamateo read more

Finding places to eat in the Idaho Falls area is a bit challenging. You're limited in your options, and so driving to Ammon for food is not such a bad idea. It's the next town over. Johnny Carino's serves a decent variety of Italian. Reminds me of a less fancy version of the Olive Garden, and even the Olive Garden isn't all that fancy. The servings are generous. I didn't finish my plate. Packed it to go, but left it at the restaurant. Oops! I ate at a different restaurant in the following week for lunch, and had the same waiter from Johnny Carino's. He recognized me too! WEIRD. read more

I don't know why this place is only getting a 2 star rating. The food here is awesome. First time I went here was with a large group the day before a friend's wedding. Excellent food, excellent service. Ok so the 2nd time I went with a different large group, there was some service issues, but the manager made sure to make up for it with a few $5 gift coupons for EVERYONE at the table. The 3rd time I went was with my husband on a date night. The food was delicious and the service was on point. Italian Nachos were amazing, Italian Soda was sooo good, and their wedge salad was the best salad I have eaten anywhere. Olive Garden is right down the street from my neighborhood, however I would drive all the way across town to JC's any day!!! read more

Called placed a pick -up order.... came to pick up their excuse was we forgot to put it in... I'm sorry... And it's NOT even BUSY..

We don't normally visit chains. Johnny's is the exception. Always good food, sometimes GREAT (must depend on who's cheffing), dependable when you need a little comfort troughing. Not dessert people, we don't usually resist the chocolate cake, a three person serving with just the right measure of dark chocolate and texture to take us over our cake-resistance. A good Caesar dressing, not always findable elsewhere. read more

This place is fanastic!! The staff is so nice and the food is amazing! The manager stopped by our table to make sure everything was good and it was such a kind gesture! One of my favorite spots! Definitely recommend this place to all my friends and family! read more

We went to the restaurant to pick up a to go order for a birthday celebration. Out of the six meals we ordered only one was correct. And luckily we checked our order before leaving because they "forgot" an entire meal. We ordered and were charged for things that were not on our meals. Very disappointing as this used to be our favorite restaurant. Will not be coming back... read more

This used to be a decent restaurant with great service and fairly good but not great food. We have eaten here many times over the years. This was officially our LAST time as the food and atmosphere have both slowly gone to hell over the past few years. When we walked in my first impression was the dingy stripped down decor topped off with filthy, sticky tables. Kind of reminds me of any number of greasy spoon places i have been. Definitely not classy in any way. Was this supposed to be an improvement? Then there was the overwhelming stench of dirty dishes infused throughout the restaurant. I couldn't smell anything cooking over this smell. We should have left immediately but gave it a shot anyway. Big mistake. Our server took our order and brought the usual bread and oil. The bread was decent but the oil was just blah. My wife ordered fish and I got the sampler since it has been good in the past. We got our food in a few minutes. This was the only plus. My food tasted like an over cooked microwave dinner. Lasagna dry and tasteless. The chicken parmesean was so tough I couldn't chew it. The fish was old tasting and greasy from being cooked at too low a temperature. My wife told the server who got the manager. The manager came over and proceeded to lecture us for a full five minutes about how fish is supposed to taste and we basically didn't know what we were talking about. Excuse me but I have been eating fish since well before this moron was even born. I've never seen this kind of behavior from a manager before and I'm going to contact corporate about her attitude. She either needs intensive retraining or should be reassigned to the back to help out the dishwashers. They seem to need the help judging by the smell of the place. read more

Seated immediately. Had placed order; received water, salad, and appetizer within 15 minutes. Food is good, Spaghettini w/chicken and while not spectacular has good flavor. Better than most chain restaurants. Good attentive service, very reasonable prices, exactly what I expected. I've been to JC's on 3 different states, it's exactly what you expect. Consistent. Don't understand all the negative responses above. It's worth trying if you've never been. read more

My mother and I had a delightful meal here Monday night. Probably the best chicken parm I'd had at a Carino's establishment. Like Peyton Manning says to the tone of the Nationwide jingle: "chicken parm you taste so good." Also, if you go to his Carino's ask for Jaci. She's a tremendously pleasant server. read more

It's pretty good food. I don't usually like Italian restaurant food, but Johnny's is way better than Olive Garden. I absolutely love the fresh bread with garlic and olive oil. The wedge salad was delicious and the tortellini was as well. I like the atmosphere too. read more

Nope. This was NOT good food. We went there because it was Friday night and every other restaurant was super crowded, so we thought we would give it a try. So, not a good idea. The sauces all tasted fake, like they came out of a number 10 can and the Italian nachos that were on the appetizer menu were so greasy we could only eat two chips. Seriously, swimming in grease. I cannot recommend this place, or go back. read more

Marcela is the best server at this fine establishment. Give this girl a raise! The food was tasty! The service was top notch. I will be eating here again for sure!! read more

What can I say :/! This place has caused nausea issues on more then one occasion! I'm not the only person to have tummy issues after eating here! read more

I was not impressed with the food. With the salad My husband had as an appetizer, came with rotten lettuce. My husbands noodle dish came with undercooked noodles along with a hair in the sauce. My main salad came with again, rotten lettuce. read more

If you use DoorDash for delivery from this restaurant make sure to request utensils or they will NOT include them unless you specifically ask in the special request section of each meal ordered read more

This place is disgusting. Came here to meet family. Party of 8 and everyone's food was cold when it came out. Not much flavor in that cold food either... I was in the restroom washing my hands and saw an employee come out of the bathroom stall and walk straight out of the restroom without washing his hands. He was in the shitter!!!! That was nasty. It was probably the same guy who prepared my cold food. Didn't even heat my meal enough to kill the E. coli that was certainly on my food. Hopefully I won't end up with food poisoning. read more

We waited and waited for salads but I could see my husband's steak was already on the counter for a while. I bet it sat on the counter for half an hour before it was brought to us. We won't be back read more

Carino's Italian Kitchen. Best to upgrade service by going to McDonalds up the street.... Went to dinner and a movie with my daughter. Prices were high, food marginal, the service started mediocre and then tubed. I felt like I was being talked down to the whole time; I guess I wasn't as appealing or as smart as the young group at the next table. My daughter asked for more bread. The server tossed it into the bread basket without a word and went onto the other table. Later, I asked for a to-go box and after waiting quite a while it came flying down in front of me onto my plate. What's with all this throwing?? By the way, I'm thinking you only get one glass of water so make it last. I unfortunately drank mine up mid-way through the meal. My daughter, bless her heart, shared hers with me. Next time I do the dinner and a movie with my daughter, I think I'll take her to a place nearby with tons more class: Five Guys, Burger and Fries. read more

Stopped in for an early dinner while in town for the eclipse. Nearly empty, but it was an off time. Friendly servers. The lightly dressed caesar was just about perfect. The accompanying prosecco was tasty, but a bit flat. I had the rigatoni bolognese that was very good, but had an off putting orange tint. The chianti was good, but way too warm. Why is it that decent restaurants have sure a hard time serving wine at the right temperature. You can't expect to get a perfect meal in the middle of Idaho, but I enjoyed the food and the server's attitude. read more

Came with friends for the half priced family meal. Great deal for your money. Not the best Italian place I've been to, but definitely not the worst. Their bread was easily the best part of the meal. I wouldn't come again unless it's the half priced deal though. read more

The chicken Marsala was 2 filets of rubber chicken with no seasoning and the sauce tasted liked they poured wine in the dish without reducing it. The minestrone tasted like beef boullion from cubes the eggplant was over cooked. We basically ate our Caesar salads and bread and stuffed mushrooms which were good and threw the rest away. Will not be coming back read more

I used to go to Carino's often but it has changed The atmosphere is still fine but the food is substandard at best. Last night we had the cheese ravioli with Alfredo sauce one of our favorites. The pasta was like white leather. Even a knife would not cut it. It was dry from being over cooked and the Alfredo was thick and lumpy. I will give them time to get their cooking mojo back. Until then we will find another place Sorry Carions it had to be said. read more

I was trying to decide between the spicy shrimp and chicken pasta and the shrimp scampi...and went for the shrimp scampi. The food came with herbed bread and garlic oil, which was good, but the pasta itself was ridiculously bland. I felt like I was eating pasta in oil. Save yourself the calories...I'm going to have to try to find another place for italian in Idaho Falls... read more

"Change is a good thing" would certainly not apply to or be a truthful quote in this case. If you are new to the Idaho Falls/Ammon area, or just passing through on vacation, and plan to catch a movie at the nearby theater before or after a meal, and have clicked your way through the photos of Johnny Carino's in search of a charming dining experience based solely on the fantastic photos 'portrayed'. Or you haven't been to Johnny Carino's in a while, be forewarned, this isn't what you will be walking into, nor the place you remember. It is now a Budget version of Johnny Carino's. Once upon a time, there would be a friendly face to greet you as you entered. Now you will need to wait for the 'hostess' to finish her conversation with a random employee, before she acknowledges your presence, and makes you feel you are an inconvenience. If you enjoy or ever enjoyed a pleasant wait staff, or a glimpse of the wine cellar wall, the interesting photos which hung throughout, those crisp curtains that adorned the cozy nooks, once again, be forewarned, none of this exists. The pleasant atmosphere has been stripped away and replaced with the hostile sounds of the cook staff yelling at the wait staff so loudly it can be heard in the dining area, because there is no longer the cheerful murmurings of conversations, or typical dining room sounds associated with people enjoying their meals and surroundings. The wait staff makes three appearances, once to take your order, once to bring it out, and once to present the bill. Although I personally do not care to have wait staff hover around like drones, I would like to see someone at least once during the meal to see if anything is needed. What once was a warm charming, and lovely Italian Country atmosphere has been stripped away to the bare bones. The intimate and comfortable table and booth arrangements have now been reconfigured to look somewhat like a school cafeteria, or outdoor picnic, covered with a checkered vinyl table coverings befitting a rundown greasy spoon. The interesting photos that once adorned the walls have been replaced with what seems to be from a .99 cent Store prints. Those baskets filled with small warm, browned loaves of bread have been replaced with the same size loaf, yet the loaf has been cut in half, not for convenience sake, but seemingly as a budget cutback. The bread doesn't appear to have ever seen the inside of an oven once it left the factory, and the portion size is somewhat like receiving only one dinner roll to be shared among two or more people. As for my meal? I wasn't that hungry and thought I would go with something light, little did I realize how 'light' it would be. I was presented with what appeared to be the other half of the above mentioned complimentary loaf of bread, so that's where the other half went, it was used to create the "Pronto Bistro 1/2 MARKET CLUB SANDWICH Ham, salami, turkey, olive relish and provolone. Served with Soup, unlimited House or Caesar salad". This was not a "club sandwich", but a very small child's snack, consisting of one thin slice, if that, of some of the meats listed on the menu description. There, at one end of a large oblong plate lay the child-size portion of a sandwich...all alone, pathetic. It was laughable. Not a whisper of a garnish, a tiny sprig of parsley would have been appreciated at that point. Why not just serve it on a paper towel? I was pleased I had saved my tiny salad, and felt compelled to pour next to that pitiful sandwich to give myself the illusion I was getting a meal instead of a snack. The menu definition of unlimited salad was also misleading, it was limited, because we didn't see the waiter again until he brought us the bill, and asked if we needed a box. Really, a box for what, the cutlery, the oversized plate, the empty beverage glass, or the tiny salad bowl? The only thing JC's has now would be there is no longer the once typically long line out the door, nor people waiting to be seated during lunch or dinner, unless you are waiting for the hostess to notice you. What a miserable lunchtime experience. It felt as if we had shown up for the last day of a Going Out of Business sale, complete with angry and unhappy employees. We will not be returning. We now understand why there was a cooks hat thrown unceremoniously on the sidewalk near the front door. read more

Really bad service! Really bad food! We waited forever for our food. Ended up being cold. The 10 dollar pizza was doughy. You may just want to go to Little Caesars instead at least there your pizza will be warm. I'll be back once the food and service is better. read more

Stopped in for a quick lunch and it was great. Bread was fresh and hot. Server was friendly and efficient. The lunch special came with a salad and a large portion of the spicy chicken and shrimp. Pasta was piping hot and full of flavor. read more

My family has traveled from southern idaho to this location because they missed Carino's when they lived in florida for the last 5 years. My younger sister who is austistic had to move back to florida and wanted one last meal to share with her family. They had driven a uhaul to move her items to a shipping company in idaho falls and wanted to bring food home, unfortunately she was treated inconsideratly on the phone and in person. She wanted the half off family size to share but was told she cannot put the order in for it because it was 10 min. before the designated time so she put in an order for 2 normal sizes hoping to maybe upgrade them to the family size and pay for the discont price when she arrived at 4pm, but upon arrival she was treated with extreme disrespect from the manager on duty. Rules are rules but I wish this poor young girl could have been treated like a human being she already has enough of a hard time with her disability. I wish there was something nice to say but the unprofessionalism delivered from this group does not merit any return visits. The visit was on Monday Jan. 8th read more

We went there the other night to have dinner. My wife ordered the pecan chicken salad and the waiter brought her a bed of spinach topped with fried chicken covered with pecans. They charge $11 for a bed of spinach. I ordered the butternut ravioli. They drench that in Alfredo sauce and put some blue cheese on top. The flavors do not go together. The waitress was nice and did her job but the food is beyond awful. They no longer offer salmon and we felt like the cooks at Rumbi could prepare a better meal and for half the cost. The only item that was worth eating was their Italian nachos. Don't waste your money here. read more

Oh Jonny...what a wonderful experience at your restaurant. We went to Olive Garden but the wait was almost an hour so we decided to try Carino's. I ordered some dish that had pesto sauce and it was taking a really long time to make..the waitress came over and apologized for the wait and explained that it was because the pesto sauce was taking a long time to make. "Well shoot if it's taking too long just use some other sauce" but the waitress insisted that the pesto was the best and well worth the wait. So we stuck with it. About 10 minutes later she walked passed our table and said "Sorry it's taking so long, I just told them to put marinara on there instead!" and then walked away... Dangit, Rose (I don't remember her name, we'll call her Rose). How are you gonna sell me on some dankalicious pesto sauce and then change my mind for me just minutes later? Rose may not be the best waitress, but if I recall correctly she's studying political science...sounds like a great fit. When our food finally arrived, the manager came by and apologized and said "Sorry, the pesto is finally finished, but it was taking too long so we had them put marinara on there instead...it's much better this way." Wait a second...the pesto is finished? But I'm still getting marinara? We waited all this time for the pesto, and it's finally finished..but you went and made an executive decision to give me marinara anyway? And whoa, you're saying that the marinara is better? Rose told me the Pesto was better... I mean if you're gonna lie to your customers you gotta at least tell the same lie..that's deceit 101. Anyway, the food was decent. We aren't very picky eaters, but the food was alright. If I had gotten the pesto..maybe this paragraph would be longer. The manager felt bad for our experience so during our meal he came by and said "hey don't fill up too much on dinner, I'll buy you dessert. And not the single portion size, the BIG dessert for you to share." Alright, good for him. A bad experience and comping us a dessert. We were thinking a bad experience would be turned into an "Eh it wasn't that bad" experience. They brought the dessert..a slice of pie. A tiny slice of pie. We're pretty skinny and there was no way I was sharing that slice. Two anorexic women couldn't share that slice of pie after a full thanksgiving day meal. I think the cherry on top of the pie weighed more than the rest of the pie. So, in conclusion, the wait was long, the food was "meh," the help wasn't that helpful, and you're better off walking to Orange Leaf for dessert. read more

Every time I have gone I have had excellent service. The food is delicious and I have never had a bad experience with it. They have delicious Italian sodas that are endless I might add. I have never tasted fettuccine Alfredo that was as good as I had here. It was incredible. Their cream and oil sauces are excellent, but I don't care for their red sauce. I recommend the angel hair artichoke pasta, that is my favorite other than the Alfredo. They are usually quite busy so there can be a wait time but the longest I've ever had is an hour for my food after I arrived. The delicious endless bread and oil and dinner conversation is great to keep you distracted till then. Hope you had as good of an experience as I did! read more

Its our favorite Italian restaurant in this area! My husband and I always come here for special occasions and date nights. Scrumptious menu choices, friendly/ attentive service and a pleasant atmosphere. We love the bread with garlic oil btw! Even though its slightly on the pricey side, gotta love this place overall. :) read more

Service was okay. Got our salads before the appetizer. When our entrees finally arrived they were the wrong order. Had to wait again for our original order. Our server did apologize and said it was her mistake. She then offered us free dessert when we were ready. Finally got our food and it had so much cayenne it was barely edible. I had shrimp shells and 2 shrimp that tasted like mold. It was disgusting. When done we ordered dessert but then was told oh no you can only have one. We got one to go and then was charged for it. Really! The bill was finally adjusted and needless to say we won't be going back, ever! So much for a nice anniversary dinner. read more

The food was good, just not much for quantity. I was never served such a small portion of pasta in an Italian restaurant. Maybe they ran out of fettuccine. You can do better for what they charge here. read more

I've always loved the angel hair with artichokes (not on the menu), but since being diagnosed as gluten free, I thought the love affair was all over. Tonight I took a chance and ordered it with chicken and the gluten free pasta. It was every bit as good the angel hair. Thank you! read more

We've only been here once but I don't think we'll be coming back. Costs about the same as Olive Garden but isn't nearly as good. Our server was friendly and the atmosphere was nice, but the food wasn't very good and we left feeling like we had just wasted $60. read more

I have always liked this place. I ordered the Risotto Soup and got the Minestrone instead. No big deal. The Minestrone Soup however seemed a bit too salty - but that could just be me. My wife's dish was cold when it arrived. Not sure what was going on because we were there before the lunch rush. Inattentiveness I guess. Oh well. read more

Ordered an alfredo pasta and it was very very bland and there was an ingredient missing from my dish. Told the server, but they didn't care. Food took a very long time to get to our table and this was a wed night and the restaurant wasn't very crowded. The two things I did enjoy were the ceasar salad and bread with dipping oil. read more