This is a terrible excuse for a Johnny Rocket's. This example has more in common with Burger King than it does with other Johnny Rocket's. Expect soggy fries, a tasteless burger, and ridiculous prices. I do not know how this franchise meets Johnny Rocket's corporate standards. read more

How can you do this? Terrible is an understatement. No more table service. No refills on drinks or fries. No service!! We won't be back!!enter a que. place order. Sit down and wait for minimally interactive staff to bring food in a paper bag! When we got our order me and my wife felt Like they wanted us to take our food and leave! Really?? Talk about cutting corners! Overpriced is also an understatement. Charge me over 3$ for a drink and then avoid coming around to offer a refill. Really?? Fountain soda is pennies in cost and that type service goes a long way. At this rate you might as well close and allow another cafeteria type product to be there! We won't be back unless this changes read more

This is an inside the park restaurant in Kennywood, We ordered at the counter and took a seat at our tables with a number on a stand they gave us. They brought the drinks over pretty quickly and the food came soon after. They bring to food in bags and you have to sort out whose is whose. It was good for family dining with a bunch of little kids. Some of these reviewers sound like they expect an Emeril Lagasse type experience. We got exactly what we expected, friendly, fun, clean and well run. Just a few items on the simple menu, probably that helps keep the orders coming out smoothly. The food was good, sort of a food court quality, It's what we expected. Pricey for what we got, but again, inside Kennywood. read more

completely horrible to say the least. paid 47$ for 2 burgers & 2 fries with drinks. service is terrible. all kids who have no work ethic whatsoever. & on top of paying nearly 50 dollars for basically fast food, your not able to get a refill. utter garbage. when the food came it was like they gave us burgers that had been sitting for a couple hours. everyone stands in the back staring into space while burgers are piled in the window. will never go back to this establishment. read more

Seriously it was the worst burger ever! Pathetic how they do it! Teenagers who never ate a nice burger making the burgers! A shred of lettuce, horrible looking tomato but worst of all the actual meat! read more

Our server (Chris) was awesome and the food was excellent. We where the last family in the dinner, and they where cleaning up. The kids wanted milkshakes and the staff said no problem and made us all milk shakes. Great experience and will definitely go back on our next trip to kennywood! read more

First time visiting Johnny Rockets and it will be my last...The service is terrible we waited dinner just so we could eat at this restaurant which we have heard so much about when being added to Kennywood, the disappointment was a surprise ...we were told the wait was 10-15 min for a group of 7 which would have been understandable if there were not already open tables and booths which we would have taken if asked, we did not get a chance to request the open seating because as soon as we were told the time of the wait the hostess was gone , dont know where but she was...well anyway we sat and out wait went into 20 min, then 25, well in walks a group of 5 and the hostess with the dirty apron came back and said your wait will be 10-15 min guess that is what she was programmed to say...the group said thats fine, when the hostess said to them oh we can sit you now and away she went with the group of 5 while our group and another family was still waiting.....we sat from 7 pm till 7:25 with not even a glance our way, the hostess was at her station 2 times once for us and then the group of 5 , the other group was there same time as we were and they had small children which made it no easier for them....This was uncalled for since so many empty tables and booths were available. when asked why the group of 5 was seated before us, we received a blank stare and a shrug of the shoulders....I will pass along how terrific the service was because we surely cant judge your food because we didnt even get a chance to taste it,,,and as far as I am concerned is will never taste it.....oh and yes I know the restaurent plays music which we did enjoy, but maybe if the workers would notice customers a little more and not be dancing and singing we would have been taken care of a little more properly... one more thing, maybe you should have a take out service because the 25 min we sat there at least 10 ppl wanted just milkshakes and were told by the waiters that sorry we have no take out...dont understand why they could just place the order and have the milkshake brought to them.....just saying ...lots of kinks have to be taken out of this place..... Thanks A Disappointed Customer.... read more

If dining at Johnny Rockets is supposed to be fun, this was far from it. An overpriced menu with lackluster food combined with clueless employees sets you up for an experience that you might consider skipping. Considering the restaurant was less than half full, waiting for 30+ minutes for a few burgers, a salad and chili bowl seemed a little long. I ordered the chicken club salad. Although plentiful in size, it definitely lacked in the toppings department. Chicken was advertised in their menu as thick slices, but instead I received morsel sized pieces of chicken. Hey, at least I didn't need to slice it up, right? My buddy ordered a chocolate milkshake which I tasted and found to be very thick and delicious. Long story short, skip this place the next time you're at Kennywood and opt for a couple orders of potato patch fries. read more

Not impressed at all. Restaurant is dirty. Burgers are frozen patties. French fries tasted like plain frozen fries. Didn't have the milk shake, maybe that is what redeems this place. read more

If I could give 0 stars I would! It took an hour to get our food, and all we had was a chili dog, a kids hamburger meal, and a cheeseburger! The wait was made even more unpleasant by the same 4 songs playing over and over. Oh...and the place was only half full! I kind of expected an $8 hot dog to be delicious but the food is bland and lukewarm. Service is dismal. Overall experience is awful. Don't go here. The potato patch is 10 times better. read more

This place always has a long wait. Every time I go, it is completely empty and I have an hour wait. The firs year it was good but then they cut the menu in more than half. It went from 20 options to 6 options. This place barely deserves two stars. read more

I usually don't do reviews and I literally got yelp just to write this. Went in with a group and ordered a few burgers, milkshakes, and soft drinks. I guess the wait was okay but the problems started when the food came out. The drink problems started when milkshake I got had a hole in the bottom of the cup and we asked for sprite but got pink lemonade. Then out of the three burgers ordered two were wrong with one of the original burgers having literally no toppings and the other being a double and no sauces. The double wasn't a double and had sauce and we asked for it to be corrected. They sent it back but it was still wrong when we got it again. So again we sent it back and it actually came back right. The other guy in the group was so disgusted that he just walked out. Can't say I'd go there again. Just thought I'd write a warning of crappy service for crappy food at high prices. Somebody train those guys better or something. read more

Wow, an hour and a half without getting our food. But they all had time to stop and do a song and dance to "Respect" by Aretha Franklin. Ohhhh the IRONY!!! We left before ever getting anything to eat. Then we had to wait in concessions lines for another 30 minutes to finally get our kids something to eat (that's not Johnny Rockets fault but we wouldn't have had to do that if they had served us in the restaurant!) Very disappointing to waste two hours in an amusement park waiting in lines that have nothing to do with rides! Eat a corn dog on the midway. read more

To start, I went to Johnny Rockets many times in the summer. We went one Saturday and let's just say the line out the door was past the George Washington statue out front (if you've never been here, it's a looooong line). My husband and I were eager to hop in line. Once they opened the doors, everyone flooded in like crazy. After waiting in line we got to the hostess stand and the sweet hostess told us she had to take a 30 minute wait because they sat a lot of parties at once, so they didn't want the kitchen to get overwhelmed with all of the orders. Totally understandable! What was even nicer was the fact that they can text us when a table is ready! My husband and I went and rode a ride and headed back to the restaurant. Once we got there, we took a seat in the waiting area and waited for our text. If I had a dollar for every time we heard a customer say "why is there a wait if there's so many empty tables?" I would be a zillionaire. I heard the hostess kindly explain that they had a waiting list of people that they had notified to come fill those tables. (Listen people, if you want one of those "open tables" then put your name on the waiting list and stop complaining!). I felt so bad for the poor girl! My husband and I sat down at a table in the center area. Our server was so sweet and she got our drinks out fast. We watched the other employees do a dance while we waited for our food (too cute. Loved this!). Now I won't lie, our food did take a while. I asked the server why it was taking long and she said that the kitchen was backed up and they couldn't handle the amount of orders. I understand this, because she informed us that every employee is new and they're still learning (and the hostess did warn us earlier). After about 30 minutes our food came out and it was DELICIOUS. I loved every bite of it. Of course it was a little pricey, but what do you expect? It is in Kennywood! All in all my husband and I had a wonderful trip to Johnny Rockets. If you're planning a trip to kennywood and you plan on eating a johnny rockets, I highly suggest going to the restaurant at least an hour before you plan on eating to put your name on the waiting list since there's usually a wait (at least there has been every time I've been!) I will definitely be going back and I recommend it to anyone! read more

Oh Johnny Rockets.... Where do I begin? When our large (11 people) group walked in, we were informed that there would be at least a half hour wait for a seat. Even though there were plenty of empty tables we agreed to this stipulation because the great things we heard about food quality, not to mention the size of our group. It was 5 o'clock on a Thursday afternoon but this particular location is in Kennywood Park and it was a 'school picnic day' so we were sort of expecting a long wait. After we were seated it took approximately 15-20 minutes before we finally met our server. Our group was somewhat complicated order wise given that we were seated at two separate tables and had planned to pay in 4 different groups. The (very young)waiter looked a bit confused even as he began to take our drink orders. We explained who was on the 4 separate checks again at that point as I could see he was writing all of the drink orders on the same slip of paper. Needless to say it was all downhill from there... I didn't get my drink until minutes before the meal arrived and only after I asked him a third time for said drink-which was only water. After another 45 minutes the food finally started coming. The orders themselves were screwed up too. 3 people got the completely wrong meal, with one of those people choosing to eat the item that no one had ordered just to save time. Another person ordered a hot dog and when he bit into it, found that it was still FROZEN on the inside! Suffice it to say, he sent it back and went to another establishment in the park. At this point I'd be remiss if I didn't point out that the burgers WERE excellent and were enjoyed by those of us who got their order correctly. But after almost 1 hour and 50 minutes of redirecting orders, sending items back, etc., no one was truly enjoying the experience at this point. The youngest members as well as the adults of our group were very anxious to get back to riding rides in the park. When it came time to get our checks, we could see the server talking to the manager at length about the separate checks. Long story short after another 15 minutes and two more interventions by various bill paying members of our group with the manager, they agreed to comp two of the checks entirely and apologized for the whole ordeal. The handling of the situation is the only reason I gave them an extra star. That being said however, I wouldn't recommend this location to those who are more interested in riding rides at Kennywood than waiting 2+ hours in a restaurant. Oh and as an aside, during that whole two hours the servers only came out and sang once, which was supposed to be one of Johnny Rockets selling points-that the servers come out every half hour and break into song-glee style. Like I said, it wasn't why we were there but it's another lapse in service we experienced on this very long, very frustrating visit to Johnny Rockets. read more

$3.89 for a pop and no refills is ridiculous. The food is extremely overpriced for what you get. My opinion, don't waste your time or money here. read more

I wasn't expecting to sit down for a real meal at Kennywood. I'd been to other Rocket locations before and knew the food was good so I said "What the hell?" And I went for it. The service was slow and they did these dumb dance routines while I waited for my food and others waited to be seated. It was good food, meh service that was slow. There was a 45 minute wait for some people and so many open tables! The review is getting a 3 cause of the sauce that comes with that smokehouse burger- the sauce is a must on any burger you get! read more

OK went here with my daughter . Was asked how many in my party and told the girl 2 . She proceeded to say the wait would be at least 30 min for a table. Looking around I could see at least 15 empty tables. I asked why and all she could say was that is what they are telling everyone. Needless to say we went elsewhere in the park to eat. read more

Management in this location should be absolutely ashamed of themselves. A Saturday night in an amusement park, barely half of the tables had occupants, 20+ people waiting at the door and people that were alone wanting a quick bite weren't allowed to sit at the counter (empty counter mind you). Take some pride in your establishment, fill the restaurant and prove to your patrons you belong in a theme park that serves thousands of people every day. read more

Very busy place but very nice server! Yummy burgers and delicious milkshakes.

This Johnny rockets has an intriguing intro as an old time fashion place. As I got to see the interior, it brought me back to civil times. Racism and misfortune infest the restaurants as I will never come back here again. The coffee tastes like boiling water thrown into a river and shit out by a frog. The only positive about this place is the jukebox. Now that thing is litty. If you want a quit eat, I still don't recommend this place. That's all and please notice these thing the next time you come here, it gives me the chills. 1 star. read more

There aren't a lot of food choices at Kennywood Park, so we went to Johnny Rockets. They never asked what we wanted on our burgers, so I thought maybe I could put my own toppings on. But no--the burgers came with yellow mustard, relish, pickles, onions and MAYONNAISE! I don't know too many people who like mayo on burgers. But maybe we wouldn't be so disgusted if we didn't have to wait 10 minutes for COLD burgers. My cousin's burger was also hard! Never again will I eat at ANY Johnny Rockets location. And Kennywood, take note: you should have better food choices. read more

Gets the job done. Good shakes, alright burgers, and awesome building in an old carousel building that is over a hundred years old. Bravo!

Not a great experience, but foo was good. A very slow Wednesday night, took about an hour to get food. Not once before, during, or after our meal did the waitress stop by to check on us. I finally stopped her as she was dropping food at another table and asked for drinks when she brought the check. We were all very thirsty after eating cheeseburgers. Twenty minutes later she brought the check, no drinks. We were all disappointed and the manager waved goodbye, even though the whole group was obviously unhappy about our experience. I later saw the waitress walking and she gave me a nasty look, even though I left her a 10% tip, which she did not earn. read more

waited at least 45 minutes for terrible overpriced food. my son's hamburger was actually bloody. never again!

Ate here last year and enjoyed it a lot. The service and food were good and they acknowledged my daughter's birthday. The staff also entertained a bit. It was not cheap but seemed comparable to normal park/museum/event prices and we left happy. This year was completely different. You order when you first come in so service is minimal. The staff mainly stays in the kitchen area so it is run like a McDonald's except they bring the food to the table when ready (like CFA at some locations). Nothing for birthdays and the food was okay at best. The chicken tenders are mostly very crunchy breading with some chicken in the middle. At least you get a lot of them. My son's cheeseburger was very messy and the grilled chicken on my sandwich was overcooked on one side. Instead of grilling, flipping, finish grilling they just left it on one side the whole time making that side hard and the other side less than tender. We spent double for less food, less appetizing food and less service than what it costs at Steak n Shake. Even my 7 year old daughter suggested we go back to eating at the Parkside Cafe. read more