This review is based just on communication and customer service experiences, not actual work done by John's Roofing. About a year ago we received a quote from John's Roofing, which turned out to be the lowest estimate out of about five companies. When an employee (Roman, I believe) came by for the quote, he had two other employees with him. He pointed out some spots that could use repair and explained why. He also had the two other employees clean up the roof, removing leaves, etc. I stated they didn't need to do that, but was told it was ok. After the roof was viewed for the estimate, the employee said he was going to have to charge me $200 for cleaning up my roof. I stated I never agreed or consented to pay for that, but offered a few dollars for being made to feel bad. I tried to forget that experience based on their lowest quote. I scheduled the day to replace our roof, but it snowed that day. I called to reschedule and Roman stated we did not need to be home while they work. I insisted on being home to watch them and in case anything went wrong. Between being asked to pay for a service I did not ask for or consent to and being told I didn't need to be home during the work, I overall got a bad feeling about this company. I returned the shingles samples with a letter similar to this review. We ended up hiring another company. read more

We asked John's Roofing to give us a quote for a roof deck construction project - building a wall and pergola on our roof deck. They were extremely flexible with our needs and offered a lot of ideas that we hadn't considered. Not only did they provide the lowest quote out of 5 other contractors but also seemed the most concerned with giving us what we wanted. The construction itself took 4 days, less than they had indicated. My wife and I are extremely happy with the design and quality of the build. Tony and Larry (leading the team) were always on hand to hear any concerns we had - at one point ordered their team to rebuild a section of the wall that didn't quite match. The end result is a very high quality roof deck! Overall I couldn't recommend John's highly enough and will use them again on any future roofing projects! read more

John speaks very little English so communication with him is at best difficult. It appears John subcontracts out his work. I asked if he inspected work after completion and he said yes. Then when I showed him defects he admitted he did not. Purchased a complete tear off and new roof. Subcontractors bent hanging edge off gutters during removal. Then they roofed over bent edges without nailing flat, resulting in gaps and holes and gutter edge. Asked John to repair and he became angry. Roofers came back one week later, did not know they were on roof until I heard them. They spoke little English as well. They also seemed very angry to be back and did not repair anything. Roof still not corrected and I will hire someone to correct. Picked up about twenty nails from yard and patio so far. Maybe a great price but not worth the hassle. read more

Part of our gutter fell off (heavy ice) the second story of our house and it was just hanging, blowing in the wind and dangerous. I called several roofing companies and many could not come out for days. John's roofing called me right back, came to my house that afternoon, and emailed me a proposal all on the same day. They were at my house the following afternoon, and replaced the gutter. Such excellent service needs to be recognized. Thank you Roman, co-owner of John's roofing! read more

Our roof sprung a leak around a skylight. Almost every roofer we called was not interested in doing any work unless it was a complete re-roof job. Roman from John's Roofing returned our phone call and came to our house in a timely manner. We agreed to a reasonable price, but the weather turned before the work could get started and we had to wait until the next spring to get the work done. JR answered every phone call and e-mail during the delay and honored the previous year's price the next spring. The JR workers were prompt, completed the work in just a few hours, and cleaned up after themselves very well. Since then, the northern suburbs where we live have received downpour after downpour - some with tornado grade winds - this summer. We have not seen a single drop of water around the skylight. So kudos to JR for doing a terrific job. The reason for not giving them a full 5-star rating is twofold. First, I think the repairs need to go through a winter-to-summer cycle (aka freeze-thaw) to be completely evaluated. Second, JR did not provide a warranty for the work. I did some research at the time and found that this was not unusual for repair work. So we took a chance, and it has paid off so far. However, roofs are very delicate installations that can domino into big repairs if done incorrectly. I think JR, and the roofing industry in general for that matter, could do a better job meeting their clients halfway by sharing the risk somehow. Despite this, JR acted within industry standards and their repairs are holding up well during a record rainy Chicago summer. Would definitely hire them again. PS: They are listed twice on Yelp, with diff contact info. Not sure why. read more

I cannot say enough good things about John's Roofing! My contractor, Eric Villanveva, and the entire crew was OUTSTANDING! Everything from helping me navigate the frustrating path with my Insurance Company to providing a fair and reasonable replacement cost for my roof. If you are thinking about a Roofing Company please do not hesitate to call on them! They go above and beyond to make things happen. Thank you! read more

I had a broken downspout that needed quick repair. John's responded quickly to my call and gave me a quote. Here are the pros & cons. Pros: Was willing to do a small job. Cons: Did not inform me of when they would come. Called several times without getting a schedule date. One day they just showed up unannounced. Pricing was high for the work done. read more

My parents had their roof replaced in 2015. They had 2 areas that were leaking when it rained. Johns roofing replaced the whole roof and said they fixed the problem. They DID NOT. A big rain storm came and both room were leaking again. Countless calls they finally came out , said they fixed the 2 areas. My mother waited after a few storms then had the interior water damage areas repaired. And guess what? It started leaking AGAIN! Ruined all the plaster and paint.We have called them several times and no response! Do NOT use these scammers! They don't know what they are doing! read more

1/13/2017 Tom P. Exceptional customer service is a cornerstone for any business. Johns Roofing (Eric) provided that exceptional service. He provided the kind of support we needed to negotiate with the insurance company to get the roofs repaired on two of our properties in a timely manner. Eric was both transparent and knowledgeable of what needed to be done and how his company was going to do it. We would highly recommend Johns Roofing and Eric for any Roofing project ( big or small). read more

We're really pleased with our experience with John's Roofing. We had multiple quotes to repair gutters that were in really bad shape. Roman from John's gave us a quote to replace all our gutters that was honest and reasonable. The work was done in lightening speed and best of all the gutters no longer overflow and dump out right next to the foundation of our house! read more

If I could give Johns Roofing a zero I would. This is not a reputable roofing company and does not stand by their work. We moved into our home in 2016. The prior summer, the previous owner replaced the roof. Our inspector basically told us they did not do a good job, we have a mansard roof and we have standing water when it rains. Roman from Johns roofing disagreed so we live with it and no issues with standing water thus far. Each year since we moved in however shingles fall off on a regular basis. We basically have to call multiple times and plead with them to come out and nail the shingles back on. The roof is only 4 years old and this is not something that should happen regularly with multiple shingles coming off. Last year they said the heat is causing the shingles to fall off. Now this summer more shingles are coming down and they are just ignoring my calls. Not a company I would recommend. read more

After several estimates to replace our roof & gutters, we choose John's because Roman was the only one who told us that the shingles on our home were defective and part of a law suit . Checked it and have filed a claim. Roman was easy to work with. Work done on schedule. Grounds were left clean. read more

I would highly recommend John's Roofing & Construction. They replaced our roof, soffits, Fascia, and gutters and did an excellent job at a very reasonable price. We received several other quotes and their's was the lowest. Work was done in 2011. A+ read more