I'm a new customer and I needed a simple headlight bulb replacement, and I was drawn to this…read morebusiness because of the high ratings and was not disappointed. I did call the business first and they were quick to answer the phone, and they said they could do the job and asked for the make and model so that they could contact their supplier and would call me back. The next day, while I hadn't heard back yet, I dropped by the business anyway, because I was at the library nearby. Ramon greeted me and I explained the issue, and they were able to find the part and replaced the bulb quickly on the spot, and I was done in less than 10 minutes! I was very appreciative of the excellent customer service, and I'll be back.

Florencia of Duramax is a scam. She destroyed my vehicle by not properly fixing the body and engine…read moredamage from an accident. I had to sue her in Montgomery County circuit court. Go to Mdcourt.gov and type in Duramax. The case # was C-15-CV-23000278. I eventually had to total the vehicle which cost me over $14,000 to pay off the loan. STAY AWAY FROM DURAMAX!!! Florencia scammed me, committed insurance fraud and left me with a defective car. Rather than owning up to her mistake, she hired a lawyer to try and defend her scam. Just a terrible business, don't believe her. Ask her about the lawsuit and she will give you an excuse but go to the court documents and see what really happened.

Local shop very accommodating when I needed a brake job and full 80,000 mile check. Even drove me…read morehome so I didn't have to wait there. Now it's running like a top

I have been using Hoffmaster's Auto Care for well over a decade to maintain our vehicles, and my…read moreexperience with this excellent firm has been entirely positive. The work is consistently done well and quickly, and at rates that I know are fair and modest. The staff are professional and easy to work with, and always courteous and cooperative. I really cannot say enough good about Hoffmaster's. They are a reliable, skillful, honest gem.

I found White Flint Auto Repair on Yelp and read their excellent reviews. I'm happy to say this is…read morea trustworthy place that charges very reasonably and is priced better than other repair shops in the Rockville area (yes I actually compared). I've had my oil change done here in under an hour and now I'm currently having a few filters replaced. I did a walk in around 9:36 AM today (essentially my only free day) which was nice since they really just accommodated based on my scheduling needs. I would recommend paying cash or debit card to prevent Any additionally charges using a credit card. Otherwise, I'm very happy with their customer service, affordability and honesty. Would definitely recommend to others and return for future car needs.

WFA was started by Juan and ALWAYS provided honest, solid work. Since he sold it, I have lost…read morefaith. The last two times I brought my 2009 Honda CRV in I specifically asked, "Please do a total overall check and let me know what is needed so it well and safely." The last time it was in, just a month or so ago, I asked if all is well, it's good to go, etc. BUT this weekend we found one of the brake pads completely gone - having it towed to a different shop now. Per my ask, WFA should have seen the pad was low and let me know. That's what I asked for and, Juan, would ALWAYS tell me; "This needs to be done now or you've still got some time." The new owners just say you can't predict what's going to happen. Sure, but break pads?!?? That should be obvious. Will no longer be bringing any of our cars to WFA. A dynasty has been lost.

I used them to get a second opinion on a brake issue and they seemed thorough and honest. By that I…read moremean, they thoroughly inspected the car, test drove it, took note of the repair work that had been previously done elsewhere, and did not find anything they thought needed fixing, even though they had ample opportunity to do so. So I will trust them in the future to give an honest assessment of my vehicle. I also liked that you can drop off in the morning through the slot before the office opens. If you need an honest mechanic - they're not just a body shop - feel confident in giving them a try.

Very helpful people here. Pleasant and knowledgeable. They recently fixed a very minor problem…read morewith the bottom trim piece that separated from the bottom edge of my rear bumper and didn't even charge me for it. I'll be back!

Ive been coming to Eddie for years. He always diagnosis my car correct THE FIRST TIME, the prices…read moreare the best around, and he always gets my vehicles finished within a timely manner. couldn't recommend Eddie enough!

Eddie is a highly responsive mechanic who operates with integrity. I took my car to him because I…read moresuspected it had suspension issues (the wheel would shake at high speeds, etc). The day I brought my car to him, it was raining so he suggested we not try top speeds in the rain and asked if I could leave the car with him. The next day he text me immediately to update me on the condition of the car and what needed to be done. One issue was the front tires needed replacing (they don't do tires) so he gave me recommendations on where to get cost effective replacements and advised me on other possible replacements. When I inquired around what could wait vs. immediate needs he was transparent and told me what was a now fix even if it didn't put money in his pocket (like the tires). I'd definitely trust him with any future work. He seems to care more about your safety than just making a buck. Never tried to upsell me on anything and explained each step. Transparent. Ethical. Fair pricing.

My wife and I are seventy seven years old. We have "seen it all". RAC is by far the BEST…read moreautomotive facility we have ever used to service our cars, both high end and mid level vehicles. Jeff and Marcus are honest, professional and knowledgable about a wide range of automotive matters. When we take a car to RAC to be serviced, we know the work will be completed properly to maintain the car in top condition. We have never had to take a car back for a re-do Each visit, RAC does a full inspection of the vehicle and tells us what work is necessary and what issues need to be monitored for future consideration, They never recommend work which is not necessary at the time the vehicle is brought in for service. And although not required, the staff loves my wifes "goodie" package as extra compensation for a job well done!

I made an account specifically to leave this review. Generally not a fan of this kind of thing, but…read moremy experience was very different than the reviews here. I came to the shop to diagnose an issue with my brakes (1) which was never resolved. Then (2) they left the car with a new issue, and refused to reimburse the cost of repairs. The folks are super nice over the phone. I was excited to finally try to locate a reliable shop that I could trust and consistently work with. Thursday 4/23 I dropped off my car with the request to try to diagnose a loud screeching and feeling of grittiness I felt when braking. These brakes and rotors were recently replaced, so I was concerned. I asked for the car back Tuesday or Wednesday the next week. Monday 4/27 Due to an unexpected work commitment, I had to pick up the car early. Jeff still took time to warm up the brakes and identified there was as issue, which we agreed would be identified by an hour of labor the next time, in which the shop would take apart the brakes to investigate. I greatly appreciated this. Thursday 5/7 Dropped off the car at night. No issues. The shop confirmed over the phone they could get this done by Friday evening. Friday 5/8 I get a call from a staff member saying that their tech had driven the car for 10 to 20 minutes, and heard and saw nothing. After calling back, I requested another individual drive the car longer to warm up the brakes. He confirmed he had done so, and saw no issue. That evening when I picked it up, I saw the shop had driven the car for a total of 1.4 miles - clearly someone here was dishonest. I also noticed the 'check tire pressure' light was on when I picked up the car, but thought nothing of it as when the tires are removed, this alarm has to be reset. Sunday 5/10 I check the tires early morning, and see one of my tires is flat. Not only had the shop lied about driving the car, they had clearly punctured a tire and left the mess for me to clean up. I was forced to cancel prior commitments on my end and pay out of pocket for this issue. Monday 5/11 I contact the shop expressing frustration about the issue, and ask them to reimburse the cost of the tire, a bare minimum courtesy, as this also had serious financial work implications outside of this issue. They tell me that "we never even took the tires off the vehicle to inspect the brakes". I'll allow you to make your own judgements. Have a good day.