5 stars for Bob purely based on honesty, professionalism, kindness and customer service…read more I reached out regarding damage on my salvaged VW CC after a hit-and-run from an unregistered RV. Bob gave me a realistic quote, but more importantly, he took the time to genuinely guide me instead of just trying to sell me on expensive work that didn't make financial sense for my situation. Even though I'm probably not going through the full body shop route, he still went out of his way to explain my options, educate me on the differences between body work vs PDR, referred me to someone he trusted, and even personally vouched for me and texted the guy on my behalf trying to help me out. That level of kindness and authenticity is rare these days. You can tell Bob genuinely cares about people and takes pride in doing things the right way. If I ever needed proper body shop work done in the future, he'd absolutely be one of the first people I'd call. Highly recommend.

If you want an experience where the body shop damages your vehicle and completely denies any…read moreresponsibility, a constant hassle of them saying your car is complete only for you to find that it's not, and for the timeline to be quadrupled then Bob's Bridge is the shop for you! The biggest problem is that they damaged my vehicle. No question about it. You can see the before and after pics with dates. My car had a small chip in the middle before the service but no chip on the left side. I know they damaged it because how I got the chip that in the first place because I slammed the trunk hard, thus chipping the glass. And this body work included fixing the trunk not able to close properly, so I'm positive they slammed the trunk thus chipping the glass in a different area. After telling Boris about the damage he completely denied responsibility and he has a way of not saying he won't pay for it, but rather pushing that issue to the side and saying we'll let's finish your body job and then maybe we can discuss the damage issue. But when the job was done I said he would need to compensate for the job and he said he's not paying anything. His defense was saying they don't work on glass so it's impossible for them to have caused the issue. But as I mentioned above, the chip likely came from somebody slamming the trunk. Additionally, Boris told me my car was done 6 times (yes, six!!!) when every time it was not. I don't live in Fremont so each time I had to drive to 45+ minutes, or waste money on Uber/Bart just to find out that the car needs to remain in the shop for further work. This is due to their poor craftmanship. You can see in the pics that they wanted me to pick my car up when there was damage on the bumper, poor paint job on the rear tailgate that made it red (they were so cheap on the job that they got aftermarket parts, so I didn't realize that they got a tailgate from a red tesla and painted it grey , which I never agreed to at the beginning of the job), sensors not being reinstalled, and the brake light was not installed correctly. Still, after taking it back 6 times, although most of the redness is gone there are still minor scratches that were never there before the accident. Boris has hung up on my phone calls so despite their "warranty" I'm not even able to go back there again so I'm just going to have to deal with it. The weirdest part about this whole experience was that one of the 6 times they said my car was complete they put on bumpers that had no holes for the sensors. So basically the tesla drove like a normal car without being able to detect what's in front or behind it. I still have no clue why they would do this?!?! Why would you put on the wrong car parts?? I told them to keep it in the shop but they insisted that I take my car because it would take a week for them to get the parts, paint them, put the sensors in, etc etc. Of course this took 2.5 weeks instead of 1 and then he didn't fix the sensor problem so I had to drive out again and wait another week. Ugh. It was such a hassle. And of course Boris was claiming that he had nothing to do with the sensors being a problem that they caused . Really Boris? The sensors were fine before I took it into your shop so please explain that one to me . Lastly, they said this job would take 1.5-2.5 weeks. It took 2 MONTHS. Yes, 2 months. And still my car has scratches and the windshield chip I mentioned. Not to mention I had to pay 100% of the cost up front which is extremely sketchy. Body shops only require 50% up front at most to buy parts. They claim that I had to do that because they gave me a good deal. I don't buy that one bit. Be weary they will also want you to Zelle so you can't dispute the charge!! I disputed the charge but unfortunately lost. I will be taking Bob's Bridge Collision Center to small claims court to recover the cost of them damaging my rear windshield. Avoid this shop at all costs and don't make the mistake that I did. They are liars.

Went to Eastbay Collision Center in Fremont next to OTR Baseballs academy for a stripped motorcycle…read moreoil drain plug and oil filter. They took care of both without any issues. Everyone was friendly, easy to talk to, and the pricing was fair. Communication was smooth the whole time, and the owner was really nice and helpful. Had a great experience overall. I'm planning to replace my exhaust soon and will definitely be coming back. Highly recommend.

I had an amazing experience with East Bay Collision after bringing in my Honda SUV for repairs…read more From beginning to end, the entire process was smooth and professional. The staff was friendly, knowledgeable, and kept me updated throughout the repair. My Honda came back looking brand new! The bodywork and paint match were perfect, and you couldn't even tell where the damage had been. They also finished the work in a timely manner and made dealing with the repair process so much easier. If you're looking for an honest, reliable, and high-quality body shop, I highly recommend East Bay Collision Center Inc. I will definitely be coming back if I ever need bodywork again. 5 stars!

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

Great professional service from start to finish. The team…read morewas authentic, honest, and genuinely trustworthy throughout the entire process. What really stood out was that they did not charge me for a service that BMW had quoted me $300 for -- that says a lot about their honesty and integrity. They also shared helpful tips to save me money, which is very unusual to find at most body shops. The staff is extremely professional, responsive, and completed the repair on time. Highly recommend ASM Auto Body & Repair for quality work, fair pricing, and truly trustworthy service!

ASM body shop saved hundreds on my bumper and hood re-paint and renew the headlights for free. The…read moreresults were better than expected as the 25 years old car looks like a new one! The staff also really help a lots.

I was referred here by my insurance company. I was a bit concerned because there were only a few…read morereviews, but figured the work would be backed by my insurance company, and I didn't have time to shop around. I was pleasantly surprised by how happy I was with G&C! They were in constant communication and kept me updated. When I had a question, they quickly replied. Everything went as quoted and expected, no surprises, and I got my car back looking good as new! Happy with my service from them and would not hesitate going back (although I hope I don't need more auto body work anytime soon!)

I brought my Honda accord in to fix my front bumper. They did an excellent job. They were…read moreprofessional and quick. Highly recommend

had an amazing experience with California Collision from start to finish. The entire team was…read moreincredibly friendly, welcoming, and genuinely cared about making the process as stress free as possible. They treated me like family, answered all of my questions, and kept me updated throughout the repair. The quality of the work was outstanding. My car looks brand new, and you would never be able to tell it had been damaged. Their attention to detail and craftsmanship are truly impressive. If you're looking for honest people who take pride in their work and provide excellent customer service, I highly recommend California Collision.

I used Yelp for a few businesses on repair estimates for my dented front bumper cover on my Rav4…read more Did you know that the car's frame is mostly steel or aluminum to protect drivers and passengers, sensors, electronics, etc. but in most cases the outside cover is bendable plastic for aerodynamic reasons? The bad news is that plastic deforms too much from a collision, you can't just massage it back to shape with a hair dryer. Also, who knows if anything else on the car behind the plastic is damaged or out of alignment. California Collision came to the rescue and was able to replace my bumper cover, have it painted, and then recalibration done for the various car sensors to eliminate fault codes. Even minor collisions can cause sensors to be faulty, so don't assume it's a cosmetic thing and try to cut corners and get your vehicle repaired properly. The job took a few hours one day to paint match, then a separate full day to install, recalibrate, and test drive the vehicle to ensure bo more fault codes. George was extremely friendly and transparent with the repair process. He even gave me a tour of his shop and explained the workflow. Its a family business as his son and daughter also work here. He obviously values work-life balance and is closed Friday-Sunday. Body Shops are not cheap but if you need a thorough repair and want things done right, I highly recommend California Collision. If paying out of pocket, use a debit card with a high spend limit to avoid credit card fees.

Collision centers are never a place you want to be, but having one that's so friendly and provides…read moresuch great service really helps cushion the blow. Maziel (I hope I'm spelling her name correctly) was a gem from the beginning. Our 2020 Kia Telluride was rear-ended, and our insurance sent us to Fremont Collision Center. As soon as we walked in, we were greeted with a smile, and the location was clean and really taken care of. They even had a vending machine--which stood out to us since we own one ourselves. Maziel came out to look at our car and had us sign some paperwork. The process was quick and easy. Throughout this headache of an experience, she kept us informed while always maintaining her friendly demeanor. Unfortunately, the insurance company ended up totaling our car, so we won't get to see the actual work Fremont Collision does. But based on their customer service alone, I would have no problem bringing another vehicle to their location. Hopefully I won't need to--but it's reassuring to know they're there.

I posted a very negative review last Monday but can not find it again to delete it or edit it…read more I was probably unaware of the process and wrote a bad review. I had my Tesla model X car in the shop with my Tesla insurance. I was concerned as there was no action or updates for first 10 days but it was normal procedure for them to tear down my car and also get payment from my insurance company. After 10 days when all formalities were completed by them my car was ready just in 4 days with live updates over the tests. The work done was amazing and with full satisfaction.

Was referred here by Geico after a falling boulder smashed out a window and damaged moulding on my…read morecar. Jesse did a great job coordinating the repairs. He communicated the delivery of parts and scheduled the repairs around my work schedule. I hope I don't have to get body shop work done again, but if I do, I'll come here.

My car was rear ended a while back. Jesse was super helpful in communicating with the driver at…read morefault's insurance, getting the correct estimate, and fixing up the body damage. The rear bumper, trunk lift gate, and rear tire house all looked pristine clean and brand new. He even went beyond to order an additional part to ensure the rear bumper is aligned properly. These guys know what they are doing and go the extra mile to get the proper estimate from the insurance especially when they inspect further under the damaged areas. Friendly family operated business as well for comfort vs big franchised body shops. Shout out to Jesse for being a cool and patient guy. Awesome work. Highly recommend!

Everything the folks do at DG Auto is excellent…read more The work is excellent. My car looks just as good if not better than when I brought it in after an accident. Their customer service is excellent. They are kind, compassionate, and courteous, asking if myself or anyone was hurt in the accident and affirming my feelings. And they made it very easy for me so that I didn't have to call the adjuster or the rental car company as changes to the timeline occurred. Their communication is excellent. They set clear expectations for me and proactively provided updates when they knew more about what work needed to be done and how long it would take. I write this review about a week after picking up my car from them. This was the second time I've needed to take my car to DG Auto; the first was a few years ago for a similar collision. And their quality remains as high as it was before.

The owners Emma and David are down to earth, friendly and very knowledgeable. They explained…read moreeverything to us and we went with their quote to have a complete car repaint, door dings removed and new rims buffed out from scratches. Our 10 year old car looks like new at a fraction of the price of a new car! We highly recommend this family owned business! Mark & Elena