Pros: - Al is reliable, accountable, local, very friendly…read moreand excellent at his job. - competitive pricing. - came to our house next day. - I had a 14" crack in the windshield he repaired. - gave anticipatory guidance, expectations and warranty. - finished in timeframe he anticipated. Cons: -none so far. Recommend: YES!!

Al came out within 24hrs of me calling for help about a fresh rock chip from i405. Windshield looks…read moregood as new! Very professional, very knowledgeable, and delivered great service - highly recommend!!

Wow! Ahmad was great! Polite on the phone, flexible, and really bailed my daughter out. He worked…read moreher into the schedule, stayed late to make sure it was done right, and was super friendly and supportive the whole time. AND THE PRICE WAS HALF THAT OF OTHER PLACES. I'd recommend GG Car Glass anytime!

Great service, good customer service, and communication. I would recommend this business any time…read more Tell a friend to tell a friend. I have

They did a great job at a reasonable price and came out quickly on a Saturday! Thank you!read more

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

Quick, reasonably priced & friendly. Would definitely recommend this shop for your windshield…read morerepair or replacement needs.

Roger did an excellent and careful job. And a pleasure to do business with, I'd definitely…read morerecommend

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

I had a very smooth and easy experience with Brandon. It was easy to communicate with him. Once I…read morereached out to him and the insurance was approved he immediately called for my replacement sunroof. The next day he came to my office and within 2 hours it was done! I will definitely recommend him and will go to him for any future services! Thank you Brandon!

Great service. Very professional and came right when he said he'd be at my place. If i have any…read morewindshield issues Brandon will be the first person i call.

I called to have the windows on one of our cars tinted. I originally called and was promptly sent…read moreto voicemail and I received a text message to start a conversation. Response was quick and informative. Fortunately there was a cancelation and i was able to take the appointment. I dropped off my car and the options were confirmed to have a ceramic tint. This establishment does not participate in Groupon since the quality of materials is much better here and they do not cut corners. Trimming is all done by hand with craftsmanship and pride in the product. This place also has experience with applying Tesla cars which can be important. Since there are establishments that will not touch these cars. We discussed pricing and this place came in about average for other places. I would recommend this place for your tinting and wrapping needs.

Jay did a fantastic job. He was courteous and transparent with the products he uses and with…read morepricing. I would not hesitate to refer someone to have their car tinted at this shop