This was my second time at this salon. The first time I had a good experience and wanted to make this my regular spot. While my pedicure was great (minus a few moment of the hot stones being pressed in a little too much and being too hot), my manicure was bad. I asked for a design and if it was feasible for the guy doing my nails. He shook his head no, and I said: "No worries, I understand folks have different skills, I'll pick a simpler design." He then said that the design was easy but it's was "ugly" and I shouldn't get that. This is where I should've left, but I brushed off the comment and asked for a flower design (see pic with daisy-like flowers). He said he could do that and suggested doing an ombre, showing me an example that was heavy white with minimal pink. I said yes and we limited the flower design to one nail. The flowers came out with fat petals, looking nothing like the picture. The ombré was pink heavy and I had to ask him to change the pink since the first was BRIGHT pink and not natural looking. To top it off he filed my skin off (see pics of the cuts) on multiple fingers despite my hand jerking away. I may come back for a pedicure, but never for a manicure again. My hands still hurt after several hours. read more

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I have been a customer of Jay, the manger, for years. I had an appointment with him three times, all of which he canceled. The first time he said he couldn't do them because he was busy, which I understood. He gave me a time to return and when I did he said once again he was unavailable and asked that someone else do them, which I agreed to. But the entire time I was there letting the other person do my nails, he sat and did nothing the entire time, he had no appointments. The third and final time I went, with the appointment time of which he gave me, he said he over booked and could not do my nails once again. No alternative time was suggested. When I called to complain, my call was never returned. This is something I would not ever expect since I have been one of his loyal customers for years. Very disappointed! I will not be returning again. read more

I took my mom to the headspa today for Mother's Day and omg we will absolutely be back!! Great value for what they provide, great customer service and very relaxing vibe. read more

The most rushed & extremely rough pedicure I've ever gotten. The lady was using her nails to massage the shit out of my legs and feet. My head was banging into the chair each time she rubbed them. So not relaxing. Not to mention I knew better than to get a wax at a nail salon, but here is your warning... DO NOT DO IT. She used the same stick that was in the wax to redip each time. Never changed the dipping stick. She ripped off my skin on both armpits and now I have a bacterial infection. Disgusting and painful af. Do yourself a favor and find local boutique places and pay the extra $$ it'll be worth it. Being impatient got the best of me and now I have to pay for it. read more

Royal Nail Spa - Bacterial infection from waxing service - Nail Salons Near Me - Southern Pines, North Carolina

I loved my pedicure. I go to get my nails done to relax . Sorry not sure I will go back. Little kids talking way to loud for this type of environment. The owner needs to make children be calm . I was there for an hour. Way too loud. read more

I booked the 60-minute Royal Signature Scalp and Massage treatment, but it was a disappointment from start to finish. The room was uncomfortably cold, and although they provided a small throw blanket, it didn't cover my feet--I had flip-flops on, so I was freezing the entire time. The water was also cold, and the technician got soap in my eyes and water in my ears. I don't think she knew what she was doing. Instead of a relaxing head massage, it was mostly aggressive scratching that actually became painful and there was some pouinding on my forehead. Not sure what that was. The shoulder and neck massage lasted maybe five minutes. Overall, it wasn't worth the price, and I found myself just wanting it to be over. ONe hour I can never get back! read more

I just moved to this area and had been looking for a new nail place. First I would like to say I cannot believe how I was treated. The pics say it all. I needed a fill in with powder. She tried to argue that I had acrylic nails. Finally she listened to me but when she did the fill in she made it so thick it looks like my nail is deformed. When I was explaining to her what I noticed (I am a licensed Cosmetologist by the way), she tried to blame it on my nails. They aren't even. I also got a pedicure, he cut me. While I was explaining to the girl about my concerns, an elderly man that works there was working on a lady's nails and he looked up and said "if she don't like it, she can leave and then he started laughing. Worst experience ever at a nail salon. I do not recommend this place at all! read more

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Best place for nail art! staffs are supper friendly! amazing prices. my whole family love to come here for oir nail and pedi! read more

If I could give 0 stars I would. I'm getting married Saturday and my mom wanted to treat me with head spa appointment. During my service someone took $110 from my wallet and stole my debit card numbers without thinking I'd notice. The manager Jay was beyond rude and not helpful at all. I know for a fact one of the employees saw and or knew who took it considering my things were in eye sight of them. Just a warning to all wanting to come. I do not recommend what's so ever. read more

I went in for a gel pedicure and dip manicure. I will start by saying the manicure was great, except the manicure part was skipped and they went right to doing the polish/dip part. No soaking my nails or caring for nail beds, no lotion afterwards or anything, but my nails look great. The pedicure was not enjoyable. After saying which pedicure we wanted many times and pointing to it as well, we were repeatedly asked to get the more expensive one. My toes were scrubbed so hard that one bled, and it was very rushed. I asked for a glitter color that I know when layered is very pretty. The nail tech chose a color she thought would go nicely underneath that I didn't want and told her that. She continued so I let her and it looked fine. In all my gel pedicure and dip manicure cost a whopping $97. I was so upset with how things went here that I will not be going back. read more

Royal Nail Spa - Dip powder manicure - Nail Salons Near Me - Southern Pines, North Carolina

DO NOT USE THESE PEOPLE. My wife tried to get her nails done here and had to walk out due to the very poor treatment she received from staff and the horrible job they were doing. After she told a guy there how she wanted her nails done, he told her she didn't want that. He then told her what she wanted. While doing her nails, the guy left the nails extremely long, so my wife told him she wanted them shorter. He again argued with her and told her they were fine. She insisted he cut them shorter, so then he grabbed her hand and jerked it towards him. He then proceeded to cut all her nails uneven. My wife had enough of the rude incompetence of this guy so she left. They obviously do not know how to do nails. They only thing they are good at is arguing with customers and chasing them away if you so much as have an opinion about how you want your nails done. read more

Fair prices, great work ethic and perfectionism from the employees, professional, clean, kind. Convenient location for running errands as well. I was seen on time, I was done super fast, and it looked great. read more

Royal Nail Spa - Three week grow out. - Nail Salons Near Me - Southern Pines, North Carolina

I have been going to this salon for months and never had an issue, always loved my nails and was impressed with what they could do. However, tonight I went into the salon two hours before closing to find most of the employees playing card, sitting in the pedicure chairs and not paying attention to the few customers that were walking into the salon. I walked over to the front desk to wave someone over to ask for a dip set and pedicure. I quickly showed her a Pinterest photo and was rushed to a chair. I chose one of the more expensive pedicures because I am a SAHM and wanted to splurge. I was very disappointed with my decision right away. I felt as if I was being rushed. The pedi turned out horrific, I should've went with my gut instinct and declined the dip manicure and just asked for my current dip to be removed. Pictures below are unbelievable. $100 for this hack job. read more

Royal Nail Spa - My two year old can do better. - Nail Salons Near Me - Southern Pines, North Carolina

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What I asked for (in first photo) vs. what I got. Their website says $40 for dip set. I understand there are additional charges that they don't inform you on. They charged me $70 for what they did so my total was $84. Also, my nail shapes and lengths do not match on both hands. Super upset. read more

Royal Nail Spa - What I got for $84. - Nail Salons Near Me - Southern Pines, North Carolina

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I had very unpleasant experience here this salon on Saturday, November 18th 2023. The nail lady "Rachelle" completely left my nails SCRATCHED from her utensils. The nail in the picture shown has not even ENOUGH GEL ON MY NAIL. It looks like it was done in a hurry. I still have nail polish on my skin from where she painted it. Once the polish has been "cured" from The UV light, it does not come off. Even me not a nail tech should know this from how many times I've been to the nail shops. I do not recommend this place. They laughed at me when I sat in the wrong chair by mistake. Really steps on a person's self esteem a little bit... In conclusion of my lengthy review, Royal Nail Salon in Southern Pine-- count your days. read more

Royal Nail Spa - Gel nail polish - Nail Salons Near Me - Southern Pines, North Carolina

I did a walk-in fill and my SIL did a pedi today around 3. They were able to take us both right away. I had come previously for my last set. I will say it was not that great. The nails were thick, edges rough, jewels crooked, and the gel had dips. I didn't have high expectations this time around either. Can I say... it really depends on the nail tech. I'm kicking myself because I didn't get her name, but she sits on the right, third chair from register, and wears a red apron. My nails look gorgeous. I knew I wanted two colors, but the light one I chose clashed. She was quick to find a matching color, offered the perfect glitter, and adjusted the embellishments until they were to my liking. I was wary of the gel polish because of my previous set, but she blew that out of the water. She was meticulous with the shape, smoothed out all the rough edges, and the nails are a perfect thickness. No nicks or cuts to my cuticle area either. read more

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The quality and cleanness of Royal Nail Spa is amazing. You can either make an appointment with your favorite stylist or do walk in. Prices are in order of other salons around the area read more

Do you ever get a mani/pedi and hold your breath till it's over because each nail salon is hit or miss? Do you look down after your pedicure and say to yourself "It looks like I painted my own damn toenails?" That won't happen here!!! I highly recommend Tina A (there are two Tinas) and Tom. Tina is a whiz with the gel and Tom is bomb at dip!! So ask for Tina A. as she is a perfectionist and doesn't flood the cuticle during manicures (ver ver important) or ask for Tom because he's 1) hilarious and 2) super dedicated to making sure you like your service! Very entertaining and enjoyable experience. Bonus: Tom added tips to make my almond nails actually look even since my pointer and middle finger nails on my dominant hand are forever broken and short. Thanks Tom! The selection of gel colors is huge here, and there are complimentary snacks, bottled water, beer and wine!Make an appointment to ensure that you don't have a wait. Pricing is significantly better than other salons close by. This is my SPOT!! read more

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Went for a manicure yesterday, left after having a chunk of skin removed. She went on with it as blood was pouring out. Now looks infected. No discount, no apology. Never again. read more

Royal Nail Spa - Not going here again!! Manicure included removing a chunk of skin which now shows signs of infection. No discount, no apology. Never again. - Nail Salons Near Me - Southern Pines, North Carolina

Terrible experience with dirty tools and careless technician. My technician pulled tools out of her apron to cut my cuticles and file/shape my nails. I was uncomfortable to ask her to get a clean pair. She then proceeded to remove my previous gel polish with a nail drill and filed my nail beds so thin they are actually uneven and sore to the touch. There are so many nail technicians it seems almost impossible to find a good one in order to be able to request the same one each time. I would not recommend this nail salon. read more

Royal Nail Spa - Uneven nail beds and terrible clumpy polish. - Nail Salons Near Me - Southern Pines, North Carolina

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Just don't go- I honestly feel sad writing this review because I am a decently frequent customer at royal and have gotten some great acrylic sets there specifically from Hannah and her friend. Recently I went and just got gel done by one of the men, who tried to convince me multiple times to change my design to something he could do, which was placing a red sticker on my nail when i wanted a hand drawn heart so the colors would match. Anyways i made another request for no acrylic powder and he laughed in my face repeatedly before explaining he had to use powder on the tips (which i understand), but wow what a dick. He got someone else to hand draw my two little hearts but they aren't great. OH AND THE CHERRY ON TOP - three days later i get a bacterial infection in my nail bed SO THANKS ROYAL NAIL SPA YALL PROB GAVE ME MRSA. CLEAN UR DAMN TOOLS. but anyways yall stay safe i won't be back read more

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Donna is top notch. I have not been impressed with other local nail salons. I decided to give Royal Nails a try and was happy with the speed of service, wide selection of options, and relaxed atmosphere. I look forward to having her services again! read more

Donna was awesome! Always consistent with her pedicures she never rushes through her work and gives you a thorough job. I Always look forward to my appointment with Donna for my Deluxe pedicure and gel manicure. read more

TERRIBLE EXPERIENCE... the picture is what i asked for specifically and l told the guy doing my nails that l hate sharp nails and that is what he gave me. he was very rude when l asked for a refund or to redo them. he wanted me to pay more to redo them. never go here!!! me and my friends have been going here forever and were disrespected. read more

Royal Nail Spa - Nail Salons Near Me - Southern Pines, North Carolina

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I've been going here to get my nails done for about a year. I love the staff and I never leave disappointed. Only once did a nail chip earlier than normal and they were more than happy to fix it at no cost! I recommend Tom (owner), Cathy and Tina as my favorite nail techs. read more

Royal Nail Spa - Dipped nails! - Nail Salons Near Me - Southern Pines, North Carolina

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One star is being very generous when it comes to this nail salon. The man I got guaranteed that he could do what I wanted and then made me wait an hour with unfinished nails until he was ready. Once it come time to finish my nails, he filed them and scuffed them all up. & couldn't even do what he said he could do! He was extremely rough, cut my skin, and kept refusing to just paint my nail a solid color when I gave up on the simple design. He then began talking about me to another employee and kept staring at me with an awful glare. He cut my skin numerous times, dug the scissors under my real nail, and wouldn't stop when I said it hurt. My nails look awful and my skin is all cut up. I didn't receive a discount or anything & I'm extremely dissatisfied. This was definitely my first and LAST time here!! Save your time & money and go elsewhere. read more

Royal Nail Spa - Cut #1 of many - Nail Salons Near Me - Southern Pines, North Carolina

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I'm in the area celebrating my mother-in-laws birthday. I had some extra time before getting the needed groceries. I am not one for writing reviews. But, from start to finish my experience was not that great. I didn't choose my color quickly enough. I didn't purchase the right combination of treatments - despite the fact that I spent more than $100. The biggest disappointment though is that the no-chip polish on fingers not only chipped within hours but have completely peeled off within less than 24 hours. If I were staying longer I would definitely return and have the polish redone. But I must leave for home in Chicago tomorrow. read more

I came in here for a pedicure and a fill in. The lady doing my pedicure didn't do the whole pedicure I got the aloe and orange. It comes with a mud bath for my legs. When she placed the hot towels on my legs, instead of opening them up to cool them off, she placed them directly on my legs and burned my right leg. I can take pain it normally doesn't affect me to bad but this towel was scorching. When I said that's way to hot it's burning me and lifted my leg to take the towel off, she proceeded to laugh and say oh to hot? And continued. I told her I was done I didn't want to finish she continued. Maybe a language barrier I don't know. I asked for a full set and pedicure when I came in the pedi was right away the full set I had to wait a while for. I will not be back. I was hoping this place had changed but it has not at all. read more

This is my favorite nail salon in Southern Pines! It wasn't until going out of town and looking for a nail spa that I realized most people only leave reviews when they are unhappy. Sad, but true. I've gone to Royal Nail Spa well over 50 times over the past few years and can vouch for their credibility. The attention to detail around my cuticles is what keeps me coming back for my SNS manicures. Highly recommend! read more

Love this and have to ask for Cindy. She gives fab manis and pedis. Love the SNS powder nails, they remain in perfect condition for weeks! read more

Royal Nail Spa - Nail Salons Near Me - Southern Pines, North Carolina

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Came here with my husband and my little sister and we called ahead to make sure we would be able to get seen at the same time. We were able to make an appointment within the hour which was really nice. The salon is clean and looks really nice, and the staff is all really friendly. We all got the deluxe spa package and it was a nice end of the week pick me up. They have decent prices and I was really surprised at how fast they were, something I appreciate! Will definitely be back! read more

I went for a mani/pedi as a walk in. As I waited to be serviced other walk ins got seated at the stations right away before me. Not a big deal. They did my pedi first. I get seated and the guy wonders away. 5 minutes later he shows up texting on his phone. The pedicure was done in less than 10 minutes and it was awful. He disappeared for another 5 minutes while I have the paraffin on. I left without painting my toes and without a manicure. I noticed other technicians also complete the pedicures within 10 minutes. I will never go back. read more

I absolutely love this place. Tom does my nails, and they are always on point. The staff is friendly and does good work :) highly recommend.

I love this place, they have great customer service. I always get sns and they are always great. They never chip or break and they last atleast 3-4 weeks. read more

Don't go it was not a good experience. All their polish are old and clompy and when you ask for corrections they will tell you it is supposed to be that way my nails are sooo thick and they cut me and I have Scorpio under my nails and stuck to my skin read more

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Love it here! So friendly and non costly! Will definitely be back! Also, a great atmosphere as well

Have always had amazing service and results here. The technicians are great and the atmosphere really pleasant as well.

Prepare for hidden costs and very poor quality work. Upon disputing high cost, was asked if I lived around here. Please explain relevance of such a question. I do NOT recommend this establishment, nor shall I ever return. read more

This is the most painful thing ever!!! Do not go here! I went three days ago and this is what happened. The tech did not pay attention and cut into my cuticle! read more

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This is the worst nail salon I've ever patronized. I went in for a fill in,cut down & Pedicure. The fill in was ok, tech only applyed 1 coat of the nail polish. I should have known the worst was yet to come. My pedicure was a disaster. My cuticles were not cut. Each nail was cut a different length. I sat under the nail dryer for 18 minutes & when I got home I noticed that my toes had my sock prints on them cause they didn't dry. I called back and informed them of this. I was told to come back, which I did the very next morning. I walked in and the manager recognized me , then spoke to his staff in their language, then told me to go take a seat back there. This little old lady came to me and ask what was she to do in broken English. I explained it to her. She then proceeded to remove a little of the polish ....then apply more polish...then attempted to place the toe dividers while the polish was wet...smh. Therefore the toe dividers when scraping the polish off. What an ordeal. The owner witnessed All of the shenanigans, and never came over to apologize for the inconvenience. I wasted time & money at the salon. I will never patronize them again. Poor customer service!! read more