Love! I moved to the area a while ago and the hair salon I go to doesn't have waxing or any other…read moreesthetician services. This weekend I finally got annoyed enough with my brows to schedule a wax. I made an appointment at Venus based on all the good reviews. I was able to schedule my appointment online which was very easy and great for an introvert. The morning of the appointment my fur baby was sick, so I cancelled my wax appointment an hour beforehand. They rescheduled me for an afternoon appointment the same day - lifesavers! Nicole did my brow wax and shape. She is super friendly and did a wonderful job. My brows look great! She trimmed, waxed, and then plucked. Others tell me that my brows don't need to be shaped or waxed, and it is easy to overdo it. Nicole took care of all the stray hairs, kept a beautiful shape, and they look very natural. I will tell everyone to come here for a wax. The spa and salon look nice and clean. It's a very cute atmosphere. I will probably schedule a massage here in the coming months.

Absolutely love this cute little downtown spa. It's charming, with very sweet reception, and the…read moretalented Delaney who has given me amazing brow waxing & a great facial, taking into consideration my skin allergies very meticulously. I will definitely be back & I know they deserve your business!

I can't say enough great things about Megs and her sugaring services! From the moment you walk in,…read moreshe makes you feel comfortable and cared for. She's incredibly professional, knowledgeable, and genuinely kind -- which makes the whole experience so much better. She offers flexible scheduling that works great for busy people. The booking app is a breeze to use, and it makes managing appointments really convenient. I also love that Megs is a woman-owned small business -- supporting her feels like supporting the kind of local, passionate entrepreneurship our community needs more of. If you're thinking about trying sugaring, definitely book with Megs. You won't regret it!

Megs is very conscious of her work and you can tell that she is passionate about her services. The…read moreatmosphere is warm and relaxing.

This was my second time at this salon. The first time I had a good experience and wanted to make…read morethis my regular spot. While my pedicure was great (minus a few moment of the hot stones being pressed in a little too much and being too hot), my manicure was bad. I asked for a design and if it was feasible for the guy doing my nails. He shook his head no, and I said: "No worries, I understand folks have different skills, I'll pick a simpler design." He then said that the design was easy but it's was "ugly" and I shouldn't get that. This is where I should've left, but I brushed off the comment and asked for a flower design (see pic with daisy-like flowers). He said he could do that and suggested doing an ombre, showing me an example that was heavy white with minimal pink. I said yes and we limited the flower design to one nail. The flowers came out with fat petals, looking nothing like the picture. The ombré was pink heavy and I had to ask him to change the pink since the first was BRIGHT pink and not natural looking. To top it off he filed my skin off (see pics of the cuts) on multiple fingers despite my hand jerking away. I may come back for a pedicure, but never for a manicure again. My hands still hurt after several hours.

I have been a customer of Jay, the manger, for years. I had an appointment with him three times,…read moreall of which he canceled. The first time he said he couldn't do them because he was busy, which I understood. He gave me a time to return and when I did he said once again he was unavailable and asked that someone else do them, which I agreed to. But the entire time I was there letting the other person do my nails, he sat and did nothing the entire time, he had no appointments. The third and final time I went, with the appointment time of which he gave me, he said he over booked and could not do my nails once again. No alternative time was suggested. When I called to complain, my call was never returned. This is something I would not ever expect since I have been one of his loyal customers for years. Very disappointed! I will not be returning again.

Destiny is such a professional! She used techniques that were new to me and I've had my fair share…read moreof massages. This was the best massage I've had in a while if not ever! Everything was perfect. Pressure was great, constant touch and I enjoyed the extensive kneading most of all. I would highly recommend and I'll be back. Genevieve also gave me a wonderful facial. I enjoyed every minute of it. Very luxurious and i loved how relaxing the setting was. Genevieve was so nice and thorough. Perfect facial!! I will definitely be back.

I visited Karma Spa Lounge & Beauty Bar with a few of my garden friends and left feeling completely…read morerenewed -- physically and emotionally. From the moment we arrived the space felt warm, welcoming, and impeccably curated; it's clear Angela and her team have created something very special in Southern Pines. My appointment included a haircut, scalp treatment, facial, full-body massage, leg + Brazilian wax, manicure, and pedicure. Kaitlyn thoughtfully crafted a customized package that met everything I'd been dreaming about -- exactly the kind of attentive planning you want in a full-service spa. Erin, Destiny, Giselle, Brianna, Kelly, and Angela were gentle, skilled, and professional at every step. The scalp treatment and facial were deeply relaxing and noticeably restorative; my hair, skin, and posture felt visibly improved after the massage. The waxing and nail services were meticulous and comfortable -- no corners cut, just care. Beyond the excellent technical work, what moved me most was the atmosphere of true hospitality: staff treated me like family while honoring my privacy and comfort. I'd been feeling hidden away and less like myself lately, and the team at Karma helped me reclaim my confidence and my stride. If you're in the Sandhills and need a place to recharge, I can't recommend Karma enough -- book ahead (they're popular for a reason) and treat yourself. I left glowing and grateful.

This was my 1st time visiting this Ulta and also booking an appointment for a service. I opted for…read morethe brow wax and style. I was apprehensive due to being very particular about my brows! However, Elizabeth was very understanding, talked me through the process. As a result of her outstanding CS I was more at ease to trust the process! I was pleased with the end result. I was taken aback by the price of $29! I've never paid more than $15 for my eyebrows. I would book with Elizabeth again!

Had the worst experience with HANNAH from the hair bar. She made my appointment for 4pm, I got a…read morecall around noon to move it up, I said I could try but I was doing a nap for toddler, I called at 1:33 and said I could maybe make it maybe earlier but it takes 50mins to get to this location and I'm very pregnant. She said take your time, your OG appointment was at 4, so no rush. I arrived at 3pm ONE HOUR earlier and on time for what I quoted her with distance and her own confirmation, and when I arrived she had left for the day. She had apparently without texting a confirmation text moved my appointment for 2pm and then let me drive 50mins pregnant on my birthday and Mother's Day, to not be at work anymore. This was a horrid experience and I'm disgusted by her lack of professionalism and her disregard for basic human decency. 10/10 don't recommend

So happy with my nails! I got them done elsewhere, and while they weren't bad they were way too…read morelong for me. I went into village today and was immediately helped. I showed my design inspiration and they were able to recreate it. I wish I asked for the guys name that did it, but he's at the last chair on the left.

WORST experience ever at Village Nails…read more My technician was incredibly rude and far too aggressive while filing my nails. She actually cut me with the file, and when I instinctively pulled my hand back, she snapped at me to "stay still." No apology, no concern -- just attitude. To make things worse, I found out Sun and his wife are no longer there, which explains the decline in service and overall atmosphere. This used to be my go-to spot, but unfortunately, it's not the same anymore. Never again -- I'll be finding a new salon.

Beautiful salon, friendly staff, they were able to fit me in on short notice to do hair and make up…read morefor my daughter's wedding. They were efficient and professional and the results were exactly what I wante.

This hair salon was a very kind and remarkable business that did a wonderful job cutting and…read morestyling my hair just the way I wanted while the friendly staff was there to hang out afterwards.

This salon and their staff deserve all the praise!! After a terrible experience at another salon,…read moreAshely and her team were so kind and helped my get my hair back to a healthy place. They were able to squeeze me in for a cut and as soon as I walked in I was met with warmth and kindness. I would recommend this salon and Ashley to anyone looking for kindness and quality work!!!

Heather was very pleasant to work with, very informative, and took very good care of my curly hairread more

Seems far fetched but I live in California but my daughter lives in North Carolina so thus a review…read moreso far from home. I am a frequent traveler and a frequent consumer. I have had massages not only in the U.S. and in different states but also different countries. This particular massage, a 90 minute one scheduled by my daughter with knowledge of this particular masseuse, Lauren Sims, was primarily to help with cervical neck pain that was persistent for over 2 months. I do reflexology every 5 weeks and started a chiropractic program as well. I have been using every possible form of Biofreeze, I ice, I heat, and use a multitude of pillows to help. So that was to tell you history just so you didn't think that I just went for a nice rub down. This was one of the absolute BEST massages I have ever had. She found little knots, stubborn nerves, irritated muscles everywhere. It was a full body massage and she did fabulous everything to every where. She paid extra special attention to my neck. I left in such an amazing, soothed spirit. I'm not saying it fixed everything but I wish I lived closer so as to repeat with her frequently. Wow wowwww wowwwwww!!

I asked for balayage beginning around my ear (melted root look) and showed Teresa a picture. She…read moresaid she could do it and I became a little worried when she began foiling up near my root with heavy brush strokes, but I trusted her process. The result was bulky 2000's style highlights beginning with harsh lines around an inch from my root. Terrible. She agreed this wasn't satisfactory, so she said she'd "smudge" the harsh lines with a blue mask. Didn't work. So we decided on baby highlights starting at the root to blend the harsh lines, although it would pretty much result in my being an all over blonde (FAR from my original request). Well, this turned out even worse...my whole head was a streaky, multicolored, orange disaster, still with harsh lines. This took 10 hours (all in one day) and it just got worse as the time went on. I was quoted $135 before my appointment, but was charged $155 at the end of this session. I went home and tried to tone it down with purple shampoo, but the damage was irreversible. After an emotional breakdown, I called up my old stylist from back home (1.5 hours away) who said she could fix it but suggested I not let Teresa touch it again because this was "beauty school student work at best" and she obviously wasn't familiar with the balayage technique. Teresa wanted to try to "fix it", but after seeing her work for 10 hours, I told Teresa I was just more comfortable with going someplace else and requested a refund, even if it was partial because I wanted to be fair about the product she used but felt that she should not charge me for the time or work, because it was due to her incompetence. She completely ghosted me. I asked FIVE more times about a refund or for her to just contact me and she wouldn't answer my texts/calls anymore after. I couldn't speak to a manager, as she is owner and only stylist of the salon. Horrible work, even worse handling of the situation. STAY AWAY!!