Just Tech Solution

4.3 (177 reviews)

Mobile Phone Repair, Security Systems

Open • 10:00 am - 6:00 pm

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Just Tech Solution - Store Front - Mobile Phone Repair Near Me - Rancho Palos Verdes, California

Just Tech Solution - Mobile Phone Repair Near Me - Rancho Palos Verdes, California

Just Tech Solution - Back glass replacement - Mobile Phone Repair Near Me - Rancho Palos Verdes, California

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AVOID AT ALL COSTS. Read the reviews, I wish I had. Poor customer service, no communication, and careless work. After my experience, it's not surprising to see how many low-rated and "not recommended" reviews this business has. Filter the reviews and see for yourself. I brought my laptop in for a screen replacement and expected basic communication and service. Instead, the process dragged on nearly a month, and I had to reach out multiple times just to get updates. The wrong screen was ordered, and at no point was I informed of the delay. There was no proactive communication from the store at any time. When I later shared my concerns, the owner continually flip-flopped, first claiming they had called me, then saying they were too busy to call, and later insisting employees had explained that damage can occur during repair which simply did not happen. Despite serious reservations, I agreed to allow them to continue after being told the business would "take a loss" by reordering the correct screen and covering international shipping- a problem entirely of their own making. I believe in second chances and supporting local businesses, but when I finally received my laptop, the condition was unacceptable. The frame was chipped, glue smeared around the screen, and there were scratches that were not there before. Instead of taking responsibility, the owner continued to deflect blame, claiming the damage could have been pre-existing then insisting the laptop was too difficult to disassemble properly. The owner's pattern of contradictory statements demonstrates a lack of accountability and a willingness to manipulate the narrative to avoid blame, which is extremely unprofessional. The owner offered a boilerplate response citing a 30-day store warranty for labor and installation, which does nothing to address that my laptop was returned in worse condition than when I handed it over, or that I had to repeatedly chase them for information. Their response completely ignores the physical damage, the lack of communication, and the stress caused. I paid $600 for a repair that left my laptop worse than before and caused weeks of inconvenience. Mistakes happen, but continually flip-flopping, gaslighting customers, and refusing accountability is a choice. Save your time and money, take your business elsewhere.

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Cate L.

5 years ago

JUST TECH SOLUTION saved me a lot of expense and time. More importantly, they retrieved all my files and photos from my 6 year old computer when no one else could. A few weeks ago, my PC began to randomly slow down and freeze up. Thinking that it was just high memory usage, I was slow to react. Big mistake. My computer crashed before I could back it up. A colleague suggested a busy computer repair company in Torrance. Unfortunately, after a week, their staff was unsuccessful. They directed me to a well-known data recovery service in LA. The quote was $300 to start with no guarantees. Others wanted up to $1000. I called nearby JUST TECH SOLUTION in RPV and Fred offered to look at my hard drive the next day. He was honest, professional and incredibly knowledgeable. Two days after diagnosis and an amazingly reasonable rate, I had all my files! So happy! And, almost forgot to mention, I was able to get my iPhone battery replaced when I returned, even though it was near closing time. Works like new! After receiving truly outstanding service and helpful technical advice, I highly recommend JUST TECH SOLUTION for anyone in the South Bay and beyond. read more

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Bree H.

332

3 years ago

I have taken my iPhone here multiple times to fix my cracked screen as well as replacing the battery! Great work and friendly staff! read more

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Fred W.

Thank you Bree

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Señor G.

138

6 years ago

Great customer service. Fred assisted me right away. Will refer my friends here. Fast service as well. Thank you ! read more

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Aya M.

115

4 years ago

Came in and had an issue with my phone's battery expanding that they fixed super quick. Super friendly staff, too!

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Fred W.

Thanks for sharing the love and posting your review.…

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Adriana B.

158

4 years ago

Highly recommend this place. They're pros and fairly priced. Lots of adapters and tech shopping needs as well. Friendly staff! I'd post a pic of my fixed phone but that's impossible read more

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Randy M.

4 years ago

If you have computer problems, Fred from JUST TECH SOLUTION is your repair man! We moved our son in the villas locally to attend college. He didn't pack his custom built PC well, and something was damaged during the move. I went online and found JUST TECH SOLUTION. They were very near by and had excellent reviews. I called there first and spoke directly with Fred. He gave me a quick rundown of their fees, and I later brought my son's computer in. A few days passed as agreed, and Fred called to update us on his status. Several parts were damaged that he replaced with new parts including the power supply. I gave him our credit card info, and he delivered and setup my son's computer at his dorm. His pricing was reasonable, and we appreciated his timely delivery and setup. THANK YOU Fred and Just Tech Solution!! read more

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Fred W.

Thank you Randy it’s my pleasure you guys are welcome anytime.

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Michael G.

4 years ago

Solid operation very friendly and got right to the problem less than an hour later my phone was fixed

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Alan M.

3 years ago

Great service, great staff, and great pricing!!! I can't recommend them enough and I'll be returning for any services I need in the future :) read more

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Fred W.

Thank you so much

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Andres O.

4 years ago

Responded super fast to my quote request. Has been super helpful and a great service.

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Fred W.

Thank you for your business Andres.

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Sebastian S.

189

4 years ago

Just tech did a great job of fixing my iPhone screen. He was really fast and the screen worked perfectly after. I would definitely come back in the future if needed. read more

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Fred W.

Thanks for your business, anytime your are welcome

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Joe G.

4 years ago

Folks! This place moved up Western. Sign says Computers... 29621 S Western Ave, Rancho Palos Verdes, CA 90275. 10 years serving Pedro. 2 in the most recent location. Great value, good service, and local small business! My iphone 11 needed a new screen. Quick service, knowledgeable tech support. Recommend next time you smash yours or have a laptop issue. read more

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Fred W.

Thank you so much Joe, we really appreciate your business and your…

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Mariam S.

4 years ago

Not a lot of words to say to explain how satisfied I am with their service amazing friendly team and the owner Fred took care of my phone in 10 minutes and I was so pleased with the service and the price. I just noticed that they also fix computers I will be bringing in my son's computer to get it checked. Highly recommend. read more

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Fred W.

Thanks for the kind words we appreciate your business.

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Alex C.

4 years ago

Second time at just tech for a phone repair and never fails and yet again fast replies and service super helpful

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Linda D.

3 years ago

On June 15, 2023 I brought my IWatch to Just Tech Solution to replace the shattered glass watch face. After paying $218.90 on my credit card for the repair, in full, the gentleman that owns Just Tech Solution, said it would be a couple of days and he would call me for pick up. When he did not call me after 5 consecutive days I arrived back at Just Tech Solution and the employee working there found my watch that the glass had been replaced. I noticed that evening that I could not activate the shut off on the watch and really thought nothing of it. But after several attempts to try and do it it failed. I then brought it back to Just Tech and the owner tried to shut it off himself and could not understand why it would not shut off. I told him prior to this it was shutting off fine and the only reason why I utilized his services was to repair the shattered glass. He told me to leave it and he would call me back. When I did not hear from him for 24 hrs I again showed up at Just Tech Solution and he was not there but an employee was. He then called the owner and said I was there to pick up the watch and he put me on the phone with him. He insinuated that I probably got the watch wet and this is what happened and said why didn't you bring it back immediately. I explained I work and free time is not on my side. I picked up the watch and am now disputing the charges. It's terrible that individuals take advantage of people that rely on their services. I highly suggest you do not trust this company. Linda D. read more

Business owner information

Fred W.

Dear Linda,…

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Erika Q.

5 years ago

When I put myself in a crappy situation like jamming my sim card in my new phone... Just Tech came to the rescue. I just about had it, and this whole "situation" was the straw that broke the camel's back. Within a few hours, Fred took my phone in and lo and BEHOLD- fixed same day! Speedy, knowledgeable, and very friendly. Although the service was amazing, I hope to not see them again unless I pull another idiot move with technology. Thank you guys so much! read more

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Fred W.

Thank you so much for your business Erica we are here anytime you…

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Raymond L.

280

5 years ago

I like their speed of delivery of services. Price range is okay. It can be more competitive. They have a variety of options and are well informed on what you need if you tell them what you want. All in all, Nothing bad. read more

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Erin K.

3 years ago

Wish you asked me before putting on a screen protector without consent and charge me $20 on a $69 screen replacement. Would have tipped that money but now it's rather highway robbery. what in the world?? read more

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Jenna B.

493

4 years ago

FANTASTIC. my husbands phone overheated ON JULY 4th and the screen stopped working. We had it previously fixed at "shattered" in San Pedro, who use cheap parts. USE TECH SOLUTIONS read more

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Fred W.

Thanks for sharing the love and posting your review.…

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Jonathan D.

3 years ago

Came to get my phone battery/charger working. Came back on time and and my phone ready and going perfectly !! Thank you Fred

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Sequoia G.

5 years ago

Great service...will come back and recommend to others!!! Thanks for the speedy service...

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Jason L.

5 years ago

5 STAR SERVICE Thank you again, not only did he repair my screen on my old iPhone but also assisted me in setting up my new phone. An hour one in one personal assistance and educational experience at no extra cost. I will be back for tech. help and accessory purchases. read more

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Fred W.

Thank you for your kind words

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Steven T.

5 years ago

Fred helped me he was courteous nice and knowledgeable about products and everything I needed I would recommend him highly....

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J J.

6 years ago

Very nice and easy to deal with. Would recommend again. Fixed my phone in less than 1 hour. They went above and beyond with customer service and follow up. read more

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Lisa C.

5 years ago

I went in with a problem with my phone , it wouldn't hold a charge and he fixed it . Fred was easy to understand for someone like myself, not tech savvy , and was very courteous. If you have trouble with your iPhone, computer , or wast to hit them up and take a class to learn more about these things, call them or just stop by ! you will be happy you did :) Lisa C. read more

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Julia P.

537

5 years ago

Fred was great!! He fixed my problem in a very short time! Then I came back for another small issue on my phone and he fixed that too!!! Prices and services were EXCELLENT! Highly recommend! read more

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susan w.

6 years ago

Sooooo friendly ! First time I went in and I wasn't sure what I wanted to do with my Cracked phone screen, Get it fixed trade it in I did not know. I left came back and dropped it off. I went to pick it up the day after Thanksgiving in the morning, they weren't open I called them they said they'd be in soon. I thought I would go run some errands and get some things done for the day . I returned and picked up my phone and again super friendly. About an hour later I got a phone call , they said that I had called earlier in the day and wanted to know if they could help me in anyway I replied I was just in to pick up my phone that was me that called. I love customer service I own a business of my own and that is the top priority! read more

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Antoinette J.

262

6 years ago

I broke my iPhone XS screen. He fixed it in less than 10 minutes. He was quick and screen is great quality! I'll definitely come back here if I need any help with my electronics! read more

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Chloe L.

176

6 years ago

I got my iPhone 11 front glass screen replaced here two days ago and the guy did amazing! One month warranty, very kind, I had a cup of coffee while I waited and it was done within 15 minutes! He went ahead and cleaned my case and phone too for free. Highly recommend read more

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Leo C.

151

11 years ago

Awesome service This place is outstanding! I highly recommend this place 5 Stars I took my laptop to other places and they said it was going to be a very difficult process and could take several months. Just Tech check it out and found that there was minor issue fix the problem for about $70 Thanks guys! ! read more

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Fred W.

Thanks for your business Leo it was our pleasure to help you, please…

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Jeana V.

106

5 years ago

What a great place!! My son brought his Iphone in to be fixed and owner fixed it right away! I was told the only place to go is the Apple Store which is a nightmare to make an appt with and usually charges an arm and a leg! Don't hesitate to take your anything here. Great Job!! read more

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Em R.

9 years ago

DO NOT GO HERE! They scammed my brother and stole his computer. He took it in for service they never called three months later he returned to inquire they said more work needed to be done on the motherboard. He agreed that was fine. They said they would contact him when ready. No call again he returned a few months later upset. He was told the worker who was listed on the receipt no longer works there but they would look into it. No one has responded he went again they think it may have been recycled at this point. Now we have to contact our lawyer. This has been the worst experience. to take someone's property is just wrong. read more

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Ashton P.

9 years ago

Okay so I came to the place about a month ago. I got my phone fixed yeah yeah yeah And just a couple days ago I dropped my phone with my case and screen protector. And my the inside (not the outer part of the phone) broke. And the outer white on my phone is chipping away. That has never ever happened to me. Literally my screen is falling apart on the upper left side I have an iPhone 6s rose gold so I paid $135. Fred told he used genuine iPhone parts. And when I went he told me he won't replace it for free, which I think he should have because he used cheap parts. He told me he can fix it for $100. Even tho literally a month ago I paid $135. Such bullshit. I'm never going here again. THEY USE CHEAP PARTS!!!!! Ooohhh yeah and he told me if I wrote a good review he would give me a discount but NEVER DID!!!!!! read more

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Mark G.

4 years ago

These people are LAME!!!! Dropped my cell phone off yesterday to get my glass fixed at 12 pm. I was told my phone would be done at 2 pm. I drove up to pick up my phone at 3 pm. These guys see me walking up, run to grab my phone and pretend to be working on it. Low and behold they don't even have the part in my color (black glass face) to fix my phone. Then the ass offers to put on a white glass face on a black iPhone. So like I said they lied about my phone being ready at 2, never had correct part, and had my phone for 3 hours. End result phone still broken, go somewhere else where customer service is better!! Do not go here!! read more

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Kirby C.

5 years ago

Fred is a pleasant man who is a computer engineer small business owner. He fixed my 2 macbook pro's today which me and my parents used since 2010. I do recommend him for any computer tech problems. I just met him and he is professional, he can get the job done in a timely manner. read more

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Christopher Y.

4 years ago

Very helpful with a great price! Owner is straight forward and doesn't give you the run around

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Lorraine F.

109

4 years ago

Fred is great, we use him in our office for any IT issues we may have. He is reliable and honest. Highly recommend.

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Jalleh D.

6 years ago

Well, after dealing with some idiot remote technician who accidentally locked me out of my computer, I sought these guys out as they were near me etc. after I had gotten driven crazy and wasted my time with PC magic to unlock my computer, which was endorsed by Norton by the way. My only complaint was that it was in the shop for a 'really' long time, but suffice it too say they did get the job done and saved me from having to buy a new computer, which I always thought was a pain in the ass unto itself. read more

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D D.

5 years ago

JTS fixed our family's iPad and iPhone issues. Hard to compare pricing against other vendors for services like this. But I felt Fred was honest so I will come back again for tech issues. read more

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Raquel B.

6 years ago

The gentleman who helped me was very nice and friendly if it were possible to give them six out of five stars I would. I also received an iPhone 8 case for nine dollars that was originally twenty, amazing service !!! read more

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James V.

4 years ago

Fred at Just Tech Solution is a cell phone whisperer. My daughter and I had been trying to get my cell phone unfrozen with no success. We took it to Fred and he was able to fix our problem within seconds. He was very friendly and did not charge us for this service. I would trust Fred with any of your technology problems! read more

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Fred W.

Thank you for your kind words. Welcome anytime.

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29621 S Western Ave
Rancho Palos Verdes, CA 90275
Directions
(310) 953-4863
Call Now
Visit Website
http://www.justtechsolution.net

Payment methods

Does Just Tech Solution take Bitcoin?

No, Just Tech Solution does not take Bitcoin.

Does Just Tech Solution take credit cards?

Yes, Just Tech Solution takes credit cards.

From the Business

Specialties

With over a decade of experience we are the South-Bay area's go to technologists. Serving both residential and business clients and services to meet your needs Our skilled technicians ensure the job is done right. Learn more about us and our services by visiting our website and be sure to give us a call today!

History

Established in 2013.

Just Tech Solution is a company established 2013

Meet the Business Owner: Fred W.

Fred Wassef helps both small business and home users. Prior to starting his business, Just Tech Solution, Fred spent 10 years working with a local community for repair and consulting. His interest in software began in 1995 when he started working for Warehouse, Fred has worked with many local clients, and also works as a technician for Affinity Network, a company that outsources jobs for companies such as Staples and Best Buy. Fred's goal is to offer personal service at reasonable rates. He offers a wide range of services such as consulting on new hardware and software purchases, hardware and software upgrades, wired and wireless network setup, new system setup, data Recovery and also help with specific software questions. Fred also offers Graphics and Website design.

More Info

Hours

Ask the Community - Just Tech Solution

I have a key stuck on my computer. How long would it take to get it cleaned?

It truly depends on the nature of the issue. Feel free to bring it in. I’ll take a look at it and we can discuss the next steps.

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Do you buy laptop from customers?

Yes we do I need to see it first

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How long does it take to repair cracked laptop screen?

Depending on the parts availability if we have the part in stock we can do it same day if we have to special order the parts it takes 3 to 5 days.

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Do you replace the battery of iPhone 7? How much does it cost?

Yes we do we open tomorrow from 10-5 please feel free to come in. Thanks

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Review Highlights - Just Tech Solution

“Fred and his team were fantastic and were able to clean up my 9 yr old laptop and bring it back to life.”

Mentioned in 31 reviews

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43 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Don B.

3 years ago

Be absolutely certain that you know what their limit will be if you bring in an iPhone for a battery replacement. Now, my previously working phone will not allow the Face ID function to work. In addition, they broke the tempered glass protection screen. The battery is replaced and that works. However, I had to call Apple support who ran diagnostics and they report that the Ambient Screen Sensor is now broken which controls the Face ID camera. Apple believes a repair will be costly and requires the phone to be repaired by Apple after an appointment is made and suggest it should go to the Apple Store to insure proper work is done. After the fact, I just learned that the Just Tech technician encountered a stripped screw in the repair and apparently in dealing with it broke the screen! They did offer to replace the screen but I would not trust them for that. I am thinking that the location of the broken glass sits just over the area of the sensor and that something bad happened there. The shop spokesperson agreed with me that I am now SOL and they can do nothing to repair the Face ID system. Don't let the hassle of getting the Best Buy Geek Squad to fix your stuff cause you to try an alternate. For trying a work around by uncertified folks who say they replace batteries all the time is a good way to bring a lot of grief. read more

Tiffany A.

12 years ago

My mom and I took our laptop here because we thought it was infected with a virus; turns out it was infected with multiple viruses. They got rid of all of the viruses and for a very reasonable price. It was ready by the next day, and they have a same-day service for only an extra $25. The computer runs much more smoothly and a lot faster as well. On top of that, they also cleaned the monitor screen, (at no extra charge), and got the screen cleaner than I ever could. In fact there were spots on the monitor that I didn't think would come off, but they did it. The price they give you is what you pay, no hidden charges or anything. They have phone cases and other accessories for sale there, but they do not try to sell you anything that you don't want. These guys are very friendly, and seem to genuinely care about their customers, and the needs of their customers. I would definitely go here again for any other tech problems, and highly recommend them to anyone else. read more

Alex Z.

9 years ago

Ladies, whatever you do, don't carry nice quality/ expensive things in with you because they will make sure to over charge you! First thing out of freds mouth when we started to talk pricing was "oh nice expensive purse and wallet". I Felt uncomfortable because it was clear he was trying to take advantage of the fact I had no idea what I was talking about and didn't know what was required. At first, innocent me agreed to it, but then he said you have to pay IN FULL NOW. Bad business with a bad vibe so I backed out shortly after. Go to the Apple Store and get your screen fixed for $135-160 because these guys are a total rip off, and tried charging $220. I'll make sure people don't come here Goodbye read more

Fred W.

277

12 years ago

Just Tech Solution are one of the best IT guys I have worked with, great same day service, everywhere I go they want to take minimum of 4 days to fix my computer but Just Tech Solution did it in the same day, drop of my computer there on Monday morning picked it up same day that was my main concern I had a project to turn in Tuesday and it was done right on time for a very good price too. they are reliable and professional. I highly recommend every one to go there for any computer repair. its a nice place too they even have lots of cell phone accessories I picked up an I phone case while I was there for just $4.99 WOW read more

Gardena G.

170

9 years ago

Great service and great price these people are real technicians they know what they're doing I've been to two other computer stores told me that my computer is not fixable Fred told me that he wanted to look at my computer for free and sure enough an hour later he called me and told me that my computer is fixable I approve the service and I was able to pick up my perfectly working computer same day with all my work on it that I've been working on it for a long time nothing was lost thanks to just tech solution will always return back for any more technical problems read more

Emma A.

12 years ago

I'm happy! I've never killed a screen before, but I killed my motoG screen bad. Nowhere else I could find would fix it, but they ordered it quickly and got it done within a few hours even though they said I only had an 85% chance of actually getting it back done tonight. Also, didn't charge anywhere near the exorbitant rates people were mentioning online (where the screen fix was literally more than the cost of a new phone.) Wanna check about the fact that the camera clicks now when I turn it off, but assuming it doesn't become a problem, I'm content! Thanks guys! read more

Hector M.

12 years ago

One star because they did fix my Samsung Galaxy S 3 but it took 10 days when they said 3 days originally. Was quoted one price and charged another. The owner is a complete tard! And jerk. He wanted me to pay more because the first part he got was broken and had to order another one. When I questioned the change in price all he could say was that he was out of pocket already. Why should I pay for a broken part that he was returning anyway?? Never go there! read more

Anna M.

12 years ago

Was driving by on Western to Denny's for lunch when i saw the banner on the corner of Trudie and Western. Stopped by the next day to drop off my laptop that was not charging. They called me the next day and told me my power port was out. The part came in about 3 days and was replaced the same day it came. Now i have a fully charged laptop. Thanks guys. read more

Allison E.

212

12 years ago

DO NOT GO HERE! They broke into my phone and went through ALL my pictures and then texted pictures and videos of ME to his cell phone! These guys are creeps and perverts and NEED TO BE SHUT DOWN! Who knows what other information of mine he downloaded! Or how many young girls they perv out on I rated the 1 star because I had to. read more

Letisha J.

12 years ago

Even better than the great tech solutions that this Company provides is the very personable customer service they give...especially Fred! Very funny and friendly while maintaining professionalism. Would highly recommend them to anyone looking to resolve the confusing onslaught of computer-based issues. Thanks Fred! read more

Bella K.

5 years ago

Fred was very friendly and patient, he took care of me and my laptop for a very low price. Very grateful to have such a store nearby that I can rely on instead of driving all the way to an Apple store or mall kiosk. Computer was cleaned and fixed, it was no hassle at all. Thank you Just Tech Solutions!! read more

Julia S.

10 years ago

I came in with a cracked screen. The service was very nice, the price was great, and it was fixed very fast. It was very nice that I walked in with a cracked screen and ten minutes later I walked out with a brand new screen. I'm very happy with Just Tech Solution! read more

Fred J.

12 years ago

Awesome place. They dont just repair computers, they repair phones, tablets, and pretty much anything else they can get their hands on. They do sales as well, so after i got my phone screen fixed i bought a case and charger for it as well. Money well spent. read more

Jeanne G.

11 years ago

I went into the store this morning as I was not able to pull up my email app on my IPAD. Jed (?) resolved my problem and I was out of there in 5 minutes! My husband suggested I go there as they helped him when he got water in his lap top. Thank you! read more

Rosendo A.

9 years ago

Took in a all in one PC that turned off and couldn't get it to restart. They fixed it in a short time. The replaced part was no good. I had to take it back. They replace the bad part and now it works like new. I recommend this business highly. read more

Valentina F.

10 years ago

OMG went there in a complete dispear moment as i could not enter my phone due to a setting issue i had immediate helpful service and resolved working phone within moments literally saved my day! totally the one place i will go from now on read more

Marc S.

316

6 months ago

Joseph has been a tremendous amount of help For me my family and friends he's help my business grow and has always been there for me and shown up I owe my success to him and go for electronic necessities i highly it is 2nd to none. read more

Kassaundra M.

10 years ago

They were great! I cracked my phone on my way out of town and now I can enjoy my weekend with my family and not miss out on any family pictures! Thank you just tech solution awesome job fixing my phone looks brand new! read more

Jared A.

12 years ago

Great customer service. I had a faulty hard drive and was about to lose all my data for my work when Fred and Jud took great care of my data and were able to recover my life for me. Thank you both for your hard work. read more

Ornella M.

11 years ago

Owner and staff are very knowledgable and had great advice on how my family and I can save money and use our computer properly and to its fullest. A great place for all your computer and cell phone needs....and more! read more

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Just Tech Solution - mobilephonerepair - Updated June 2026

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