I'm not happy with these people. I went to buy a tire and I asked for the lowest price and the service guy told me $$$ amount .. later looked up online when I got my tire installed. I was checking prices because wanted to replace other tires as well on line and the lower price was way less than what he told me in store. I called them to have them refund me because I asked for the lower priced tire when I walked in. Told them mail my money back because I paid an additional $40.00 than what the cost of the lowest tire price was online. This happened weeks ago. Spoke to manager for them to mail me my money. Until this day never got my money back from them, nothing else despite I called and sent them message online. This kind of thing makes me take by business somewhere else. read more

Bought tires there in December and the low pressure light stayed on for a month. Brought it back and they checked it and it went off for 2 days. They sent me an oil change coupon so I thought kill 2 birds with one stone. The $20 oil change was $40 Because they don't carry conventional oil for a Toyota. What? Then I get a call that the low pressure light is because I had a screw in the tire and they could plug for $40 or purchase road hazard for $80. He handed me the screw when I picked up car and it was 1/4 inch. Tire treads are 1/2 inch. No puncture or patching needed. Also, low pressure light still on. After several questions he looked up specs and realized sensors had to be reset manually. These tire pros have been telling me for 8 months to just drive it and it would reset itself. They are worse than their inept competitors NTB. read more

Brought my car in for a fresh set of tires. The prices seemed a little high, but pressed for time I went ahead and made the plunge. Steve was great and very helpful. However, the other guy Jeff, what a Jerk. The way he spoke to customers and the other employees that made the experience uncomfortable. I won't be back, unless there's an emergency. read more

I bought a new set of tires here a couple years ago and the service was awful! They had a 30 minute guarantee, which I ended up waiting much longer than 30 minutes but when I went to complain they tried telling me that it had just come up on 30 minutes and that they were actually finished but had a question for me. They then had to go back and do additional work and when I went to talk to a manager at the desk, he actually walked away to talk to a pizza delivery man! All of the employees started coming over and eating pizza while I was still stuck waiting for my car. They were very rude and did not seem to care about my frustration. read more

My second trip to Just tires was by mistake. I forgot the first trip where they informed my flat tire could not be repaired but they could provide me a new replacement tire. I declined and went to Firestone in Libertyville where they repaired the tire and 15,000 miles and two years later the tire is still holding up. My recent visit (by mistake) was for also for a flat tire repair where they again said they could not repair the tire. Said it would not be safe.(but can once again sell me replacement) I again declined and asked they put on the spare. After listening to the "mechanics" unwanted words of wisdom I accepted my truck and drove off. I felt something was wrong as the there was a definite "wobble" but attributed it to a never used spare that wasn't balanced properly. Some days later I found myself limping along the side of the highway at 20 M.P.H. and when I got to my mechanics he soon informed me all eight lug nuts were never tightened, Guess its unsafe to patch a flat tire but okay to send me out on the highway on three wheels. read more

It's astounding how this business hasn't been shut down. They are the perfect representation of a scam mechanic shop. I dealt with the manager (horrible customer service) and he was just trying to lie to me to spend more money. Ended up taking my car to firestone and spent half the price. Don't go here! read more

The epitome of used-car-salemanship. Beware! They upsell you to buy more tires than you need...implying that you don't know what you're talking about when you tell them you just bought the back tires less than two years ago...then, they find other hidden costs to add. Finally, they promise free tire rotation for life of the tires, but if you go back for your rotations, they will try to strong arm you into an $80 alignment EVERY TIME and if you refuse, they get indignant and snotty. This last "free" rotation they even got angry with my wife for only wanting the rotation. Horrible, horrible service all around. They must have a training class on how to be rude to customers since rudeness is endemic at this place. read more

I was very happy with my purchase and the great service I experienced here. Got 4 new tires and an oil change all within the 30 minute wait time. Thanks for the efficient service! read more

Super happy with their service. I called ahead, dropped off the flat tire and they called back within an hour with an update and price quote. Super easy, painless, and affordable experience. read more

My wife and I have one car: a 2013 Subaru Impeza with 36000 miles. For the last two weeks we had to fill our driver's side rear wheel as a result of nail causing a slow leak in the "shoulder" of the tire. The short of the story is that we were told that we could not repair the tire (hole location) and had to replace all four tires rather than just one (all wheel drive and the wear level demanded all four be replaced - something confirmed at multiple dealers). Four local tire locations did not have the quality of tire that I wanted (good wet traction, long lasting and quiet - ome tires were horrendous). Just Tires had one workable option in stock, but I asked about another (I used tirerack.com for reviews) , which their sister shop did have in stock. The staff went and picked up the other tires (30 minutes away) and had them installed in within three hours. We might have been okay waiting a couple days for tires we wanted to come in or getting a set of available tires that were noisier than I wanted, but for safety sake - one bad tire - we wanted to replace the tires ASAP and Just Tires went above and beyond to get what we hoped for in a timely manner. Thank you for the great service. read more

Helped me in an emergency in a professional and quick manner. I would recommend them to anyone. HUGE difference in the way they treat their customers compared to the experience I had across the street at Deerfield Tire Co. Thank you to Just Tires for your help and for treating your customers with respect. read more

The service provided by John today was absolutely excellent. He went above and beyond to help me with a new tire after having a flat this morning. I will recommend him to anyone. read more

I limped my car, my wife and my fussy 11 month old son into this location on a recent Sunday afternoon within an hour of closing time. I had a bad leak in one tire and was just trying to get home, but it was obvious I was not going to make it. After being turned away from an NTB store that only took appointments, I was thrilled at my experience with Just Tires. They got me in right away. They showed me the damage to my tire and helped me pick a comparable new one when the old on proved to be damaged beyond repair. They got it installed and got us on our way in less than half an hour. They were helpful and courteous and made a stressful day less stressful. They did a great job at a reasonable price and I would go back in heartbeat. read more

I had a small leak in a tire and took my car to Just Tires on a Sunday afternoon to have them check it out. Most tire dealers are closed on Sundays. Just Tires found the problem, gave me a quote of $35.00, and fixed the tire. I was in and out in less than 30 minutes. I have also purchased tires from the same Deerfield store and never had a problem; Their prices were competitive and their service was excellent. read more

They can change a tire and reset tire pressure system. Had my truck aligned there also. All seemed fine. Months later checked all front suspension components ands upper control arm cam bolt was broken off with the nut still attached and placed in the pocket in the frame where the control arm connects. Obviously caused by over torquing or sitting with impact wrenched pinned till bolt snapped. When I called later they said that couldn't of been them because they dont use impacts on that type of job. Really? They use them all day long. Well sorry is all I heard before they hung up and said it happened to long ago for them to admit fault. Also told me on another vehicle that I had tire wear from bad shocks. The shocks were just replaced by MYSELF so I knew they were full of it. 9 of 10 customers dont know any better and take what they say as being right. Some info is correct but as they get your confidence beware of up selling. They'll do it with a smile. When I had a problem later out of warranty, that only they had touched, they had every excuse to get out of it. read more

My wife took the car in to swap out winter tires. The cost was $200. Completely overpriced. Next time I will be taking it to discount tires, they would charge me $16 a tire read more

Had to visit this place a lot last winter when the potholes were giant and the snow wouldn't stop coming. That being said, they got to know me pretty well. The prices were reasonable and the staff was knowledgeable. The wait wasn't too shabby either. They saved me from getting ripped off at another shop so I will always be loyal to them! read more

I'm from out of town, but I went to them because it was a Friday and they were the only ones who would see us. My left rear tire was leaking air slowly, losing all air over about a day and a half. They looked at it and recommended 4 new tires, which I did not need. All I needed was the tire repair. They said a screw was in the tire. I got it back a few hours later, and they charged $39.75 for repair of one tire. The tire still loses air at the same rate, so they didn't fix it but charged their exorbitant rate anyway. I doubt they did any work at all, maybe PO'd that I didn't fall for their line about. If they're a chain in my area, I might drop in and tell them why they won't be getting my business. read more

I had a great experience with Just Tires of Deerfield. The staff is very courteous, honest and do a clean great job. On my way to work one of my tires blew out. This happened while driving in the expressway, so I drove probably couple of miles before I could safely stop and change the tire. They were near me so, I decided to take my car and have my tire checked and hopefully, be repaired. The tire was damaged beyond repair and the flat was caused due to a rusted tire sensor. Since my tires had warranty, they were very honest and told me to take the tire were I bought it. They could instead try to sell me one of theirs, but they are exceptional. Additionally, they did not charge me a penny for the evaluation and work!!! Business like this are few. I definitively would go back next time when my tires need to be replaced. read more

While being quoted for the price the service writer helping me told me it would be $25. I asked him if this included the TPMS service kit usually required he said, "No, that will be an additional $8 if I would like that." Satisfied with the price, as most local places charge between $9 and $14 just for install, I informed him I would pick it up after work and left. Upon payment I was shocked to hear that the total was $50! When I complained, the same service writer said "Agree to disagree". Disgruntled and not wishing to cause a scene, I paid the service fee and decided to contact the corporate office and file a complaint. Upon leaving the store, I received a TPMS alert for low pressure. When I checked the pressure they were slightly high but not low. Now I am concerned they caused some sort of damage to my TPMS sensor. After contacting the consumer complaint line and filing report. I was informed that I would probably receive a call from the store manager first. I just received a call from Jeff the store manager and again this issue has escalated. I am still waiting to hear from the District Manager. read more

pathetic... and this is regarding a 2010 Benz... couldn't provide the simplest answers to a tire question... kinda silly given the place is called JUST TIRES.... I dont know how else to describe my experience - just pathetic overall... sad... not in a mean way - sad like you want to help - but not sure where to start.... read more