Regret ever having my Goodyear tires installed here. They hire the worst staff at this location and are always understaffed and unwilling to help there customers. 3 employees on a Friday afternoon only one of them knows how to do a rotation and balance...find that hard to believe. Was told pep boys was open so they rather send business away. Very Professional, If I wanted to go to pep boys I would have genius. If your in the market for tires do yourself a favor and skip this location/company go somewhere else that values there customers even after the sale. read more

I went here to get a price quote for a buff out and Crome fix, the dude was really nice and respectful, he did a beautiful service for us and he pretty cheep, fs one of the coolest heart to heart people I've met in a long time! read more

I am giving Just Tires in Montclair, CA ZERO STAR rating. But Manny the Head Mechanic deserves a 5 gold star rating. Manny is a fantastic mechanic and super friendly. However, Jessica is absolutely horrible. Her customer service is probably the worst in any business I have rated, next to my old HOA. Here is why its so bad.. I own a 3 yr alignment contract with them for both of my cars. However the past 6 months or so have made me reconsider renewing. 1st appointment made online. After driving 30 minutes to get to the shop. I get there and I was told by Jessica that Manny was not there and no one else could check my alignment. Why wouldn't there appointment system block out days or times when the head mechanic is off? Simple fix. But when I asked that question, Jessica gave me a s%!++y attitude, as if I were to blame for expecting an appointment to be kept and completed to satisfaction. 2nd appointment.. also made online. I called ahead to confirm Manny was going to be working. He was scheduled to be off, so again.. horrible online scheduling system but at least I was smart enough to figure it out the second time. 3rd appointment, also online. I called and confirmed Manny was working at the time of my appointment.. so far so good. I show up 15 minutes early and again Jessica is working. She tells me Manny has to finish up his current alignment job. But he also has to do a brake job on a 2nd vehicle. Jessica tells me, Manny won't have time to do my alignment.. again!! Come back tomorrow. If I wanted my appointment the next day I would have made my appointment the next day!! What is the purpose of my appointment if any potential vehicle that shows up anytime before me for any reason basically just cancelled my appointment. 4th appointment .. made online and Manny is confirmed to be working. I show up 15 minutes early and Manny just left for lunch. Jessica gives me more s&%++y attitude when I ask about the scheduled appointment and 90 min turn time, per the online appointment confirmation. I understand Manny earns his lunch time, but just dont allow appointments to be booked during his lunch hour. She checks me in and takes my keys but doesn't give me any paperwork. I leave and go have lunch. Return about 2 hours later and Manny says alignment is about complete. I return to Jessica again to check out. She confirms my name and hands me my paperwork for the alignment. Name and phone number are correct. Address, vehicle make and model, year and color and license plate are completely wrong, and only shows an alignment check. Does not reflect my contract info, nor actual alignment job completion. I pointed out all the errors. She then hand wrote vehicle info on the sheet, still WRONG info, and said she would update the computer system later. Awesome.. more wrong info that should help No thank you for your continued business, sorry for the delay, sorry for all the errors, sorry for my s#!++y attitude. Just more s#!++y attitude. No point in arguing with ignorant people, I just left. If Manny was not an amazing mechanic, I would never do business with these clowns. And even with Manny working there, I will not be renewing my alignment contracts with Just Tires. read more

I dropped my car off for a tire rotation and alignment, I asked how long it would be till it was ready, they informed me I was next in line and it would be about an hour. They would call me when ready. I came back after having lunch, a little over an hour and a half. They had not even started on my car. None of the techs were currently working on any cars. They asked if I could wait an extra 15 minutes for them to start and finish my car. I said no and left. Just a waste of my time. read more

I needed to get my wheel's aligned on my mom's vehicle. Two associates: Paul, a potential manager, and Oscar deserve recognition for their great attitudes and efficiency to get the wheel alignment done in about 30 mins from when I walked in to get what I needed. read more

I wish I could give Negative stars but yelp won't let me. Just tires on Central ave in Montclair Ca, This is by far the WORST tire shop when it comes to customer service, knowledge and helpfulness. I live down the street and have multiple times come in with a flat or nail and asked for help. And the answer is Always "No we are busy" even when there Is in 1 car in the Whole lot! Constantly I have seen people in uniforms sitting around laughing (not working) or snail like walking to get to the "customers" car to fix. The attitude of the guy behind the counter every time is rude and has a no way I want to help you attitude. I have multiple cars that I will always drive to the Azusa store because of the Great and helpful service I get there, and never once got help from this joke of a store.. My advice, Go to another just tires, American tires down the street, or ANYWHERE but this place!! Believe me.. you'll thank me later. read more

They are not willing to help you get your tire patched. They're only thinking about making the money and ripping people off! When they asked us to change the tire when it's obviously new tire, so we spend $200 on a new tire. Good luck doing business like that! read more

FIRST and LAST time I called this place to get a price check for a patching a tire, guy on the phone responds with a horrible attitude "This is the third time you called, we just told you it's $32". Mind you, This is the first contact I've ever had with this business, so I called him a rude A**hole and hung up the phone. HORRIBLE (almost) Customer Service read more

This place is absolutely horrible. Go. Somewhere. Else. Let me preface that I've been in the automotive industry for 5 years - 3 in mechanics, 2 and a bit in service, similar to the offering of this Just Tires location. Now I understand why the industry gets such a bad wrap. I needed just a basic tire rotation. I'd normally do it myself, but I was visiting family in the area and hadn't found time to do it previously, so when we called Just Tires and they said it was free and that they could get me in right away if we arrived soon, we took the deal. My mom and I drove over in separate cars so that we could just drop mine off, and went inside. We were greeted by who we assumed to be the manager. I let him know that I had called ahead of time and just needed a tire rotation. He asked if I needed alignment as well, and I said no, they're fine (again, I'VE BEEN IN THE INDUSTRY FOR 5 YEARS). He whipped his head up, glared at me, and said, "how do you know?" I said it's because I've been a mechanic for several years, but if it's free, fine, he can check the alignment. I asked if they wouldn't mind double-checking the tightness of the oil filter while the car was in the air, as I'd just changed it and wanted to check it after driving a bit. He glared at me again and then said okay. We leave. About 15 minutes later, I receive a call. It went as follows: Just Tires manager (JTM): Hi, we can't do the rotation Me: Why not? JTM: The tires are bad Me: What do you mean they're bad? JTM: They're bad Me: Yes, but how are they bad? JTM: The tread is bad. You need new tires. Me: What are they measuring at? JTM: They're less than 5/32nds, we don't rotate less than 5/32nds. You need new tires. Me: No, I'm good. I'll check them when I get back. JTM [clearly taken aback]: You need new tires. Me: Yeah, okay. I'm not going to buy them right now. JTM: Fine *hangs up* For all you fine folks, the legal limit for tire tread is 2/32nds. It's not uncommon for some companies/facilities to have policies that state they will not service cars/tires under a certain threshold, in this case, 5/32nds. However, stating that I needed new tires required my own measurement to make that decision. We go to pick up my car, and I double-check that they checked the oil filter's tightness. They say they did, but since they clearly didn't lift my car in the air, I'm not sure how they would have done this. The manager also huffed at me when I asked the question. Upon getting back home and retrieving the tread depth gauge that I keep in the toolbox in my trunk, I measure the tires. The two at the front were at 5/32nds, the two at the back were at 6/32nds. Not only had this guy refused my service against THEIR OWN POLICY, he tried to scare-tactic me into purchasing new tires when 1) I clearly didn't need them and 2) he obviously thought I had no idea what I was talking about and was incapable of making my own decisions. GO. SOMEWHERE. ELSE. The reviews are so low for a reason! read more

My first time utilizing Just Tires and I had a great experience! My car has 60k plus miles so I needed an oil change and other maintenance related services. I made an appointment online, arrived a bit earlier and spoke with one of the team members. They recommend a ventilation cleaning service and gave me a $20 discount! They took car of my oil change, tire rotation (included), and checked my brakes(included) (still in good condition). After they handed my keys I turned on my car and a bulb signal light turned on. I went back to the manager and he helped me right away. The top brake light for my Hyundai Elantra went out and he replaced it at no cost! I actually have a free oil change service as part of my dealership but was disgusted by their shark tactics to overprice and take advantage of you that I decided to try Just Tires. Anyone who is tired of getting ripped off by their dealership mine is (Glendora Hyundai ) then stop by Just Tires ! They have fair prices and are easy to work with. read more

I've. Even coming here for 8 years and customer service is always friendly. I will continue to come here. Thanks Just Tires!!! read more

Over exorbitant wait times for simple fixes, techs moving at a snails pace. I purchased a warranty for alignment here but I can never get any work done when I need it, regret purchasing the warranty 100%. Even on a Sunday morning I should up at 20 minutes after they opened in the morning and the wait time is 3 hours already...I am not waiting 3 hours to rotate my tires, I went to a small shop down the street and it took less than 30 minutes. Next time reconsider the warranty as you will be here a full day for a simple task to be done. Zero stars. read more

These guys patched a tire for me in about 30 minutes when most other places were closed on a Sunday. The pricing was reasonable and my tire is no longer leaking air. read more

Quick fast service. Had a blow out on my front tyre, came in and within an hr I was in and out. The service was good, one thing didn't like was they told me my 3 other tires were going to need changing soon. I take good care of my tires and have Goodyear Touring Eagles and have had them for like 1yr. I bought them because they were rated the best for my vehicle and had the highest mileage on them interms of what I'd get out of them. They are about a $320+ tyre each. I knew they were bullshiting because, one I checked the thread and there is more than 70% there and #2 I took my car in to a family friend who has a car shop and he was like what are they talking about,...you have over 70% of your thread remaining. I rotate and wheel aligne my tyres every 5000 miles so know what I'm doing, they obviously need to become a tyre expert before advising their clients with ridiculous information. I'm not a single lady you can take advantage of guys. Please be realistic or advise someone the right way. read more

Made an appointment for a simple oil change, scheduled for 10 AM drop off 11 AM pick up. When I arrived, they had absolutely no record of my appointment and said it would take three hours possibly more before anyone even touched my car. Will never make an appointment here again. read more

Scotty and Oscar are fantastic! They were able to change my tire quick. Great pricing and customer service. Will definitely be back.

Good people here. They always treat me well... This is the first time I've brought the latest car in the fleet in. Vince and Ben and rest do a great job and give people good advice. I prefer dealing with local stores where the people know me and this place really fits that. read more

Just Tires - First time on the rack. I did not know there is a little door in the front plastic under shield to access the filter... - Tires Near Me - Montclair, California

Vince, Paul, Ricky and Manny are great guys! No BS, good prices, great service and timely.Thanks Just tires for taking care of my car. read more

Just Tires - 2017 Chevy Impala brake job~ - Tires Near Me - Montclair, California

Had a nail in one of my tires. Tire had to be replaced but luckily it was under warranty. They didn't have my tire but ordered it and it came in when promised. Paul at the front desk was helpful and has a great memory remembering the customers. Got my tire changed on Saturday and due to Covid-19 shop was shorthanded so it took a few hours. Still happy with service read more

Vince provide me with excellent customer service. He went above and beyond to assist me with my tire and he did so with patience, professionalism and it was much appreciated. read more

Just Tires Montclair off Central Went to get Wheel sensors installed to my truck, I had already purchased pre programmed sensors all they had to do was install and reset to vehicle. They wanted $180.....PER TIRE!!!! Insane crazy labor prices, with Tax would have been over $800 easy. I went to American Tire in Pomona off Foothill and Garey they charged me $45 per tire. Never Again will try to do business with this company read more

Went in at 7pm had a nail in one of my tires. I asked the guy working there tonight if he could help me. He said he couldn't to busy and they are closing in hour. They only had one car they were working on. When I walked up they were just talking to each other. Went around the corner to King Tire shop they helped me out right away not even a second thought. Mind you they were already closing they close at 7pm I got there at 7:15pm. He fixed ASAP Great customer service. If you want a place to help you out go to King Tire Shop. Not just tires they won't help you they are to busy for customers. read more

This was my first time coming to Just Tires I came in for a brake inspection, tire rotation and alignment the service was quick the staff was friendly and the price was reasonable. I will definitely recommend this place and will return. Thank you Just Tires!! read more

I'm giving 5-stars for the service I got earlier today. *Helpful *Professional *Friendly read more

Jason and the workers there are wack workers.. Fourty year old men doing the nae nae for like four hours went in for a nail in my tire at 12 didn't come out till almost 4pm.. To top it off next day it rains and the tire they repaired is flat to the rim so I'm stuck in the rain.. Very very unprofessional rude af and lame af Fuck this place even tho it's open on sundays it's better to just wait and get your tire service done in the week down the street at America's tires.. DONT COME HERE!! I REGRET BRINGING MY BUSINESS HERE.. read more

The "store manger" Vince Wrght was very rude to me and very condescending. Tried to overcharge for a tire, and was very short with his answers. He seemed determined not to help me. And never answered any of my questions. Totally inept customer service. The name "JUST TIRES" is right cause with Vince you get just the tires and terrible customer service. read more

I've taken my last two cars here because of their amazing service and good prices. The techs here are just the best and go above and beyond to help you. I recommend this place to everyone I know. read more

DO NOT BRING BUSINESS HERE !!!! Came in at 9am as they open on Sundays. I was here Saturday the previous day had my car here for 3 hours nobody touched it. Came today I waited with my car 2 hours and of course nobody touched it. My car wasn't able to even be serviced, but to my surprise when I entered my car it wasn't showing that I need maintenance. basically all they do here is Takeaway the notification on your car then don't do anything with it at all. PLEADE PLEASE PLEASE DO NOT COME HERE. Complete garbage. Along with a rude staff, Vince has to be the rudest onethere. I've seen him Give people attitude. Sighs when he has to do something "extra" and give dirty looks. Grow up you guy are men, act like it. Stop being unhappy employees and change that attitude. I promise they just take your money here. Complete waste of time read more

I just wanted to shoot out a special accolade for Vince the manager of this place. This guy does business the old school way that business used to be done. You know where you appreciated your customer.... Had a small problem he went well over and beyond to take care of it at no charge. It was enough for me to buy pizza for the whole crew and a good yelp review too! Thanks Vince! read more

Just Tires - Tires Near Me - Montclair, California

I don't write reviews often, but I'm so unhappy with the service here that something needs to be said. Two and a half hours for an oil change and tire rotation. There was hardly any cars in line and they were fully staffed, that amount of time for what should be simple forty five minutes of maintenance is not acceptable. The only redeeming factor is that the man at the counter was apologetic for the wait. read more

I called Ahead and asked Vince if they had the tires I needed for my Lexus. He stated they did and I booked an afternoon appointment. Took car in and they started the work right away. Within 30 Minutes it was done! With recent COVID restrictions it was great to be in and out in such a quick time frame. Shout out to Rick for expediting things. Been using this tire shop For several years and always pleased. read more

I've been coming here for 2 1/2 years now and the service is always awesome and the fees are very fair, highly recommended!

I came here because I read great reviews about Manny the alignment technician. He was here today so I bought the 3yr unlimited alignment program for 179.00 total on my 2014 BMW. Manny told me there was a problem with a front tire bolt so he changed it out and even double checked that all bolts were tightened on all tires before I left. Thank you Manny! read more

I've had a great relationship with this shop. I've been coming here for years and have had a good experiences. Paul, Randy and Vince have always gone out of there way to greet me and offer me any specials they have at all my visits. read more

We have been taking our cars and truck here for years. Excellent customer service and Manny is super knowledgeable about alignment for 4WD!

$35 bucks to take a nail out. Trying to sell me a tire a new tire. Did the same to my parents. Horrible customer service. Firestone does flags for $10 down the street read more

Brought my Dodge Ram truck in to get a new set of tires put on. The front desk was very friendly and they had me in and out fairly quickly for the amount of customers they had read more

Thank you! Seriously, thank you! I have had less than ideal experiences at other JT locations. I showed up with no appointment because of a tire issue. I was greeted with such friendly and professional vibes and that was very much appreciated! Service was fast, friendly, and process was seamless. I was in and out faster than I thought I would be. I work out this way now and plan to make this branch my go-to from now on. Thanks for fixing my tire! You guys are awesome! read more

Only picked one star because I had to. They deserve zero. I will never go back to this location again or any Just Tires because of how I was treated here. Paul and Adam are absolute unprofessional clowns. I rent a car through Lyft and was told via the Lyft app that I was due for services. I told Paul, the supposed manager owner whatever, that Lyft sent me there and that I need whatever services they require and he even remembered me from my last Lyft service less than a month ago. He couldn't find my account from before so he put it under my personal info in the system (whereas last time it was via Lyft's account.) Instead of doing the correct thing and same this time around so I wouldn't be charged, Paul conned me and signed me up for a service under my personal name and one that I had to pay out of pocket for. When I brought it to his attention that they're charging me for an inspection when last time it was no charge for maintenance, he told me it's because I asked for the wrong service. He absolutely knew what service I wanted and because I didn't use mechanical terms, he signed me up for the service I had to pay out of pocket for. He didn't even try to verify with Lyft what services needed to be done as they have a partnership. When I asked the super slow cashier Adam for a copy of both receipts from all services I had done there, he got a vicious attitude and asked why I wanted them?!! Uhhh because I know you ripped me off and they're my receipts that's why!! I simply was going to just ask Lyft for a reimbursement but when I told them I wasn't leaving until they made this right with the copies of the receipts, they threatened to call the cops on me and made me leave lol how unprofessional is that?!!!? Paul even yelled curse words at me! They're cons and so rude. Totally unprofessional. Stay away!!! Especially if you're female!! And Lyft, they're ripping you off!!!!! read more

First time coming here and great impression. Came in and everybody was very courteous. The guy Steve helped me efficiently and was out of there in a short time. read more