Quick response time, knowledgeable and courteous technician. The installation time was as promised…read moreand appeared professionally completed. I appreciate the response time to restore hot running water as needed in a household. Thank you to technician Brandon and the Water Heater Only, Inc team staff, and management's discount approval total cost of the installation.

The best service imaginable. I called in the morning and a technician came to my home by 1:00 pm…read more He installed a new water heater as soon as the problem was diagnosed. Brandon was incredible. Patient, profession, efficient and knowedgable. Too bad there is not a six star rating. The best service I have experienced.

Honest and so helpful. Came in to get some advice. Nate and Dillon were so accommodating and…read morewanting to help. Service was a 10 out of 5 :) Give these guys some love they are representing the company in such an amazing way. Will definitely use them for my plumbing needs!

$85.00 to give me an overpriced estimate in literally 5 minutes. We need a waterline installed in…read moreour kitchen (older house with crawl space). I used Armstrong Plumbing years ago to replace all the plumbing from galvanized to PEX. Price was very fair (then). What should be a $400 job (waterline) was quoted at $1270. I have another plumbing service coming to do the job @ $395. Don't waste your time or $85 calling Armstrong.

If you're looking for a company you can truly trust, I can't recommend Water Heater Pros enough!…read more From the owner to the office staff and the installation technician, every person we interacted with was kind, professional, knowledgeable, and genuinely cared about making sure we understood the entire process. They took the time to answer all of our questions, explain our options, and guide us every step of the way. Not only was their customer service exceptional, but they also beat their competitors' pricing and saved us nearly $2,000 without sacrificing quality. During the installation, they were respectful of our home, worked safely around our family, and made us feel completely comfortable having them in our house. Your home is one of your most important investments, and finding people you can trust to help keep it safe is invaluable. Water Heater Pros exceeded our expectations in every way. They replaced our water heater efficiently, left everything clean, and continued to provide excellent customer service even after the job was complete. As an educator and someone who is actively involved in my community, I truly value honesty, integrity, and businesses that put people first. Water Heater Pros genuinely cares about their customers from the first phone call through the installation--and beyond. We will absolutely be calling them again for any future plumbing or water heater needs. I wholeheartedly recommend Water Heater Pros to anyone looking for outstanding service, fair pricing, and a company that truly stands behind its work!

Water Heater Pros came out in July 2024 to install a 66 gallon electric water heater (we were done…read morewith our gas one). It did great for 1.5 years. It wasn't under warranty for parts and labor, but it is to replace the entire unit (something that Water Heater Pros doesn't manufacture and just installs). I am grateful for the return and honesty about cost and timeframe. Matt was so professional and kind. Marsha is secretary and was ready to get me an appointment ASAP. I recommend this company!

I have Jazz HVAC by Devon and Omar to help me to replace my entire house plumbing system. They did…read moreexcellent job and didn't ignore my small requests. They helped me clean up my walkway after finishing job so my neighbors will be happy. I would highly recommend Jazz. I had them installed my A/C, replaced water heater and replaced entire home plumbing system. Thank you for your services.

I have been holding off on this review for a while because I was waiting to see just how in the…read morehole I was going to be for using these services, but I am about at the point where I'm not even entirely sure these guys aren't just a scam. I had a new HVAC installed in 2024 when my old one finally broke. Of course, this happened in the middle of a Sacramento heatwave. Of course, they had me over a barrel and I needed something fixed immediately. To their credit, they did order the unit and install it extremely quickly. It also broke down an hour later. I chalked that up to just accidental installation issues. The guys came back, made some adjustments and the unit worked fine... For about another 6 months and then the thermostat broke down. So, with my 10 year warranty they came back to fix the wires in the thermostat. And then the Thermostat broke again and we had it replaced with a different model. And then the unit broke down in the winter another time and had to be patched. And today I woke up and even with the thermostat turned entirely off the unit was just blowing hot air out at maximum strength until we finally just climbed up and unplugged the whole thing in the attic. Every time we need something fixed it takes 5-7 days to get someone out to fix it. That's 5-7 days without air conditioning in a Sacramento summer or without heat in some of the coldest months we have. Can we survive? Sure. Is that what I paid over $15,000 for? Absolutely not. At this point I am fairly certain I was sold faulty equipment. In trying to just get someone out urgently to unplug the whole unit in the attic so we weren't just living with heat on full blast in the house for the next 5 days, I talked to one human being who tried very hard to be helpful, and one AI script logger they have set up as a customer service rep. That's right. They're literally using AI to communicate with clients, take messages, send texts, and relay inaccurate information. At one point the AI sent me a text to say someone was coming over in the evening to unplug the unit. 10 minutes before 5pm an actual person called to leave a message saying no technician was actually coming. Frankly, I've had it with this nonsense. I paid a not insubstantial amount of money for a heating and air system in my home and I expect that it will not break multiple times a year.

Dustin was very quick to respond to my inquiry for service and provide a very reasonable quote…read more Scheduling was quick and easy. Great work by Broderick! He let me know when he was en route, and arrived within the established timeframe. He was polite, professional and did a great job! Highly recommend Honest Sewer and Drain!

I've recently had my sewer line replaced by Honest Sewer and Drain, who I've been a customer of…read moresince 2023. I live in an older home (1950s-1960s) so clogged pipes are a problem and they've always done a great job on them. I also appreciated that they've made good suggestions when I've mentioned the cost of upgrading my plumbing and offered me options that made the cost more within reach. For the last call, a regular cleaning could have caused damage to the sewer line which was breaking and was full of roots, so they water-flushed the blockage instead to get the water moving and I realized, it was time to replace the sewer line before it was too late. I received a discount as a repeat customer. The whole process took less than two days. Mike and Anatoliy came out to do the work. They covered the ground with tarps to minimize cleanup later, digging was a few feet deep but confined to the location of the line, narrow to the point that they saved a favorite rose bush that I was supposed to dig out. I appreciated seeing part of the removal process and the explanation of the original sewer material, how it was installed and how that eventually led to the wear. The work on day one didn't take that long and the pipe was installed and the cleanouts were upgraded to current standards. They handled the permit and scheduling for the inspection and it was passed by late morning so that Mike could. complete the work. The whole removal and installation hardly interrupted my water use. Thank you for the quality work, your professionalism and personal customer service.

Pocket Plumbing did an amazing job with our house. We had all of our galvanized plumbing replaced…read morewith copper in a clean safe quick process couldn't ask for much more. Everybody was on time and did the job above and beyond and honored their service. Really thankful that they did such an amazing job on our whole house.

I've been using Pocket Plumbing for over 10 years, and there's a reason I continue to recommend…read morethem to all my friends and family. I'm a serious DIY person--I almost never hire anyone because I usually feel like I can do the work myself (and often better). But every now and then, I run into a project that's beyond my skill set. When that happens, I'm looking for someone who is not just capable, but who cares about the work as much as I do. That's exactly what I found with Charles at Pocket Plumbing. From the very first job, I knew I had found my "forever plumber." He's skilled, honest, and takes real pride in getting things right. What really sets them apart is their integrity. Between my projects and my family's, we've had a couple of situations where subcontracted work didn't turn out perfectly. As soon as Charles was made aware, he personally stepped in and made everything right--no hassle, no excuses, and no additional charge. That level of accountability is rare. Today, his assistant Dave helped me on a project and was equally professional and knowledgeable. I was so impressed that I immediately recommended him to another contractor who happened to be on-site. If you're looking for a plumbing company that delivers high-quality work, stands behind it, and genuinely cares about their customers, Pocket Plumbing is the one.

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Very knowledgeable and fair Was very pleased with the…read morequality of the product and workmanship

I live in an older house. They are 1. Very fast to respond. 2. Very efficient people. 3. Phone…read morepeople are super helpful. 4. And a big hand to Sean, who got my air conditioner working today!

We had ALL YEAR come to our home twice before to check out the system. We had water coming out the…read moresecondary drain line and wanted it checked out. The first time was late in 2022 and in early 2023 we had them come back out to check the drain situation. The water was still coming out the secondary drain after the second visit. On June 30 2023 was the third visit the employees name was Sean and after being in the attic for about 3 hours he came down and grabbed his PVC kit and proceeded to capped off the secondary back up drain. When he came down from the attic he said our system was an abortion and he needed to pick up and install a float valve in our secondary overflow drain. He called later that afternoon telling us he could come back on Saturday to install this part. This was going to cost $750.00. At this point we did not call him back due to the tone in his voice and the fact that the system was running. We also received advice from our neighbor that new the company and retired doing HVAC. At this point we had no idea that he capped the secondary drain. The capping of the secondary drain overflowed over the weekend, it overflowed in are attic causing extensive damaged and mold in the ceiling. I believe this was done in an attempt to get us to purchase a new system. After going back and forth with this company no resolution was reached. We spoke with Greg the owner on several occasions and his solution was to sent out 2 guys and have them lift one side of our system to place it more on an angle. This for the low price of $1,400.00 this was would solve the secondary drain issue. In the end I called a different HVAC company and had a new system installed and the mold and dry wall repaired. $9,440.00 for a new HVAC unit, also the repair cost in damages to our attic, hallway & mold damage.