In the year 1999 I traded a stainless steel date just Rolex to some old Russian guy who had a second hand shop in the east Village. This "new" watch, A Breilting Chromo-Mat, sat in a drawer for 18 years until I walked it over to J Watch. The amazing in-house expert/owner turned this fuzzy piece of history (1967) into a shiny, functional, working piece of history I am proud to wear on my wrist. I would trust these people with anything. Total professionalism, customer-is-always-right, and super attention to detail, these people do it all and for a great price. But the price isn't what you get- it is QUALITY- and a warranty!. read more

What a nice little store. It's on the fifth floor and very well decorated and they switched out my battery in about five minutes. Also really nice guy and good customer service read more

The people at Jwatch replaced my watch battery on the spot, for $10, in about three minutes. I don't own expensive watches, but if I did, I'd take them here for repairs. It seems like a place that approaches watch repair as an art. Note: There's no sign outside, as far as I could tell. You just go into building #39 and wait for a friendly postal worker to notice your confusion and direct you to the elevator. read more

I took a Tag Heuer watch in to get a new battery, which was done promptly for $15 and I left off an old Skagen watch from maybe 10-15 yrs ago to have its stem replaced. They promised they would sort out a part which would fit, when I explained the watch is an old one and I did not need to spend a lot. They installed a new stem, cleaned the watch band and face up and the whole thing was $35.00. They were courteous, professional and good. I wish I knew more people who still use a watch, I would recommend them in a heartbeat. read more

Super quick, serviced and changed battery on my Tag Heuer before I even finished signing the order!

I brought my new Movado watch here to have some links taken out. For $10 and in not 10 minutes, I left with a watch that better fit my wrist. The young woman at the front desk was lovely; however, the woman in the back who actually took out the links was much less than friendly. When I asked that another link be taken out, I heard her respond "I'm not going to keep doing this like 15 times." I know this was a small service for them at a low cost but I left not wanting to ask that another half link be removed, even though I think this would've been a better fit for me. read more

Very glad I listened to Yelp! I needed some links taken out of a new Citizen watch I bought, & the young lady who worked there had it done for me in seconds AND It was inexpensive. Thanks!!!! I would definitely recommend this place and I would definitely go back. Just make sure you call before you go. read more

This place was fantastic. After reading the reviews I decided to swing by to get a watch battery replaced. Not only were they so welcoming and courteous but I had a new battery in and was out the door in about 5 minutes. So glad to have a quick and friendly place in NYC to get my watch fixed. HIGHLY recommended. read more

Unbelievable - affordable, fast, and friendly. They fixed three watches in five minutes. Never going anywhere else!

Fantastic repair shop, friendly staff, and experts at what they do. They were great.

Wow! Walked in with a broken watch, and walked out 5 minutes later with a working one! Remarkably fast!!

What service! Fast, reasonably priced and friendly. I highly recommend this place for your watch needs. I brought back 2 Michael Kors watches for battery and polishing, and they were great. Thanks! read more

I was in this week to have my watch fitted and the battery replaced. I was in and out of there in less than 10 minutes and the watch fits and works great! I would definitely go here again. read more

Quick and fair. Got the job done on the spot (changed the battery of my watch) at a reasonable price ($15).

Needed a battery...10 minutes and 15 bucks later I had a battery. They also wound it right and changed the date on the watch accordingly. #Perfect read more

I took my brand new surf watch to the shop to have my battery replaced. It was a gift from my boyfriend but needed a new battery. They replaced it, but when my boyfriend took it to water after a few days (he forgot his watch), water leaked into the watch. It wasn't closed properly. I took the watch back to the shop, and the owner replaced it with a brand new watch!! I think this is a truly amazing service, and it is rare. I really appreciate her service and will go back there again in future. Highly recommend the shop. read more

Went in to have my wooden watch resized and was done in 10 min. Excellent service and affordable pricing. I highly recommend this shop.

Best watch repair shop in NYC. Friendly gentleman quickly changed my watch battery for $15 in ~10 minutes, while I waited. No appt necessary. Will never go elsewhere. The entrance to the building is slightly hidden (look for address - 39, or you might miss it), elevator is at the end of long hallway, but it was a safe building with various business offices on each floor. read more

Team was friendly and efficient, got me right in and right out for a more than fair price. Taking all watching issues here from now on. Thanks, JWatch! read more

Little hard to find (it's in an office on the fifth floor) but otherwise incredible. In and out with a new battery in minutes.

Super helpful, the reviews online are not lying! Fixed the band on my metal watch in literally 2 minutes, really good price as well. I'll recommend to friends for sure read more

Good service, friendly staff, and very fast turnaround. They fixed one watch while I waited, the other was ready less than 24 hours later.

This place is awesome. They really went out of tier way to find a replacement crystal for my watch. Plus they were friendly, fast to respond to questions and generally organized and on top of things. read more

I brought my watch in here after finding this place on Yelp--not at all disappointed by my decision. They identified the problem with the watch within minutes, and then had it back to me in good working order within a week (a little longer than intentionally promised, but only because they had to order a custom-fit part for this old watch). Highly recommended--these folks do good work, and are relatively quick, incredibly friendly, and quite affordable. read more

Fast and cheap service, and super nice staff. I will definitely come back!

It's been a while since I've had a customer experience like this. The two women I spoke with at JWATCH were so friendly and welcoming. I came in to have a battery replaced, a pretty simple job, and it was completed in the 10 minutes that I waited. The woman who repaired the watch was extremely friendly and even offered to try to repair the backlight illuminator on the watch by cleaning it but the watch was too old and needed a piece replaced. I skipped out on replacing the piece but I was in and out very quickly and the people inside were very friendly and helpful!! read more

I have a vintage Pie Eyed Mickey Mouse watch. The stem fell out and was lost forever. JWATCH fixed and returned my watch in brand new working form at a reasonable price and turn around time! I will definitely return for any and all future watch needs! read more

Great upbeat and polite owner. I sent my watch in and had it back within 2 hours looking good as new. The service was fast, affordable, and convenient. I will be using this business the next time just because. Thank you very much! read more

JWATCH provides excellent, speedy service with friendly customer support. My Movado watch's crystal cracked, so I brought it to JWATCH for an evaluation on Friday. The amiable attendant did my intake, said it would likely be around $35 for repair, and I would receive a call on Monday. By Monday morning, as promised, JWATCH called to confirm the $35 charge and approval for repair. Better yet, my watch would be available for pick-up after 1 p.m. that same day. JWATCH is a true find and offers honest service. The same service, if provided by Movado, would've taken at least one month at a cost of at least $250. JWATCH comes in at two days for only $35. My watch looks as good as new, and perhaps even shinier. (Did they throw in a complimentary polish?) You can also trust JWATCH for a watch battery replacement for an additional $15. (A good idea if you're already up there.) read more

The best watch repair shop I have ever visited. They can change batteries while you wait (or 4, in my case) and not overcharge for it. But even better was their Rolex watch repair, which Rolex owners know can be fraught with peril, not to mention huge expense. They took a very tired watch and made it like new again, and were extremely detailed in their repair recommendation. I felt like I was getting a very fair deal for the amount of work they did, and always felt my watch was in the best and safest hands. Trying to get my husband to bring his watched here now - think I will do it for him! read more

I am generally a pretty skeptical person, so when I read all of these great reviews of JWatch, I still had my doubts. But I brought three "over-sized" watches in for battery replacements and in about 5 minutes she popped out from the back room with all three of my "children" energized. I could not believe it was done so quickly. As importantly, her demeanour was very kind -- pretty rare for service in NYC but I like to acknowledge the gift when I find it. Finding the building is easy but once you get there, it seems a little strange...not in a bad way but in a strange way. But after you receive the excellent service all of the "strangeness" goes away and you leave with a big ol' grin on your face! You've gotta go there! read more

Love love love the new storefront & street location! And amazing service, as always. Thank u, highly recommend this fab place!

Excellent service - staff is pleasant and efficient. I've had batteries replaced in 2 watches - both times within 5 minutes at very reasonable prices. read more

I took my Cyma watch (worn by my dad until he passed away in 1997) to JWATCH for service in June 2014. They did an amazing job servicing it and made it look as close to new as possible for a 25-year-old watch. I have had no problems with it since then, but took it back last week for a check-up and a new watchband. They told me it was in great working order and spent 30 minutes finding just the right band for it---and the total cost was $25! I can totally recommend JWATCH for superb and honest service. read more

I went in with four watches that needed new batteries. They immediately took all four back and were done in under 10 minutes. Quick and friendly service! Also, 90$ for 4 batteries, including in two fancy watches, which seems pretty reasonably priced to me. read more

I've been a few times now and they are by far the best, cheapest, and quickest watch repair company I've ever been to in the city. I'm constantly shocked at how quickly and inexpensively they service my watch. Highly recommend. read more

Found on YELP and read reviews. Then found the place (on 5th floor of office building on 14th St). Jwatch fixed my watch and a gold chain. Provided prompt, efficient, reasonably priced -- and good customer service and follow up. I will go back in future. read more

Jwatch was a great! The customer service was impeccable and the price for my battery replacement was within reason. The front desk receptionist was super friendly. I will definitely be going back there in the future for any watch and/or clock repairs I need. read more

I just needed a watch band replaced. I purchased the band online and couldn't figure out how to swap it (Seiko vintage dive watch). I found this place on Google maps and gave it a shot. They were fast and cheap - $5 for the labor. Would definitely recommend. Will take my watch here when it needs servicing. read more

Terrific. I needed an extra-long watchband, and was leaving the country within a few days. The charming woman at the counter said they didn't have it in stock, but would do their best to order one and have it in time. The next day, I got an email--they had searched their stock, found one, and the watch was ready. I'm delighted. read more