UPDATE after response from Business Representative: Jane, thanks for your response. I think you misunderstood some of the points. So, to clarify , I don't find the product pricey, I purchased online and understood what I was paying for. However I question the value of the product due to the experience. To be clear, the operations of K1 are devaluing the experience & product. You know your business best, as a customer, I am trying to offer feedback that the transparency in scheduling is lacking. Its quite impossible for people to spend an entire day waiting around for 2 races. Not worth the $250 and 4 hours 15 minutes of waiting for maybe 15 minutes total cart time Eeek, too bad its poorly run. Got there at 3, told to come back at 5:50 for a 6 race. Got there at 5:50 & at 7:30 we asked for a refund for our 2nd race. We had dinner reservations and needed to leave. Then they (miraculously) got us in the next race, but wow 4 1/2 hours for 2 races (for 4 people) just seems unreasonable. Had they let us know it would be a 3 hour wait and then another 1 1/2 hours, we would have probably changed plans. Logistically, they'd wait until one race end until calling the next group of people. Then those people had to helmet up, go into the cart area, get it..etc. it wasted 4-7 minutes in between races when really they could have lined those people up ahead of time (there were extra carts) & had one race start after the other. Each time we asked when we would be up next it was "oh, 2 races and then you" or "you're next." They've got to figure out a better way of scheduling and setting customers expectations. Maybe offer time slots upon signing in, not sure but restaurants are able to give wait times...Im sure theres a way. read more

Well, I've been here in K1Speed with my siblings. The experience is unexplainable. We all love to drive. We have cars but then it's different to drive on this electric karts they have and with the track they have in this area. Such a good place to bond with your siblings. We all enjoyed being here. Such a wonderful experience we had here. The place is warm and they got us all sweat. I love the way I drifted with the karts. They're all very safe and very user friendly. The people are all friendly as well. The food was good and enough for those customers who are coming in and out. The people were amazed that even women can do drifting also. Plus I got my younger sis to drive the kart. She lost the game. Cool! read more

I am a big fan of indoor kart racing and I even watch real racing on tv or live. What I like in K1 is the service best for the customers. Good to see the place as big as a real racing field and is so clean and well maintained by the management. The karts are all efficient in their functions and can easily be managed by the drivers and even for the kids. Good thing to see lots of personnel to assist us all. My weekend was filled with lots of fun with K1 and the excitement it brought to me. Such a good place to bring family and friends. I like it also that they have stuff on display in their little shop. Bought a tshirt for me and my friend. Really good to be here in k1 driving their cute karts. read more

What is important for me when going to something are sure there's true fun in the place, clean and maintained area, good service with good group of crews and above all they should have good food for customers. Those things? I found them all in K1 Speed. They have good food, clean area with huge parking lot also, people are all helpful and attentive to our needs, their karts are all electric generated and that means they're all eco friendly and above all the place has a lot of fun to offer. We had the best experience in indoor kart racing here along with my bestfriend Myrna. Good to be here and will be glad to be back in few days from now. It was a long Saturday with lots of fun! read more

This is such a good place for family bonding. I never expected this place as amazing as it was when we get here last weekend. The experience was incomparable and the whole family had so much fun. The karts were very generous in their speed and it can be used as drifting also. This is such a good business. It is indoor and whether it rain or shine, all customers can go kart racing any time in their office hours. It is nice to go on Saturday since they close late at 11pm. Will bring again the family here and will definitely try another track in their other branches. I know they have lots already. Guys, you won't regret this place since in here you pay what you get! read more

Here to give full five stars for the great experience, great service I have with my friends here in K1 Speed. I like it that the crew and staff are all polite with us. The place is really clean, the karts too are all well maintained. The track really has the full adventure you want to have in kart racing. Eco friendly karts are good to know too. I admire their services here and though the price is a bit high I can still say that this is the best kart racing place ever. You'll never have to look for anything else. We still need a little practice to win the game. Nothing personal but this is the best kart racing I have ever had in life so far! read more

In K1Speed, not only you can experience the best indoor go kart racing but also their food caterings. They have great food, quick snack for the racers. Amazing offers here. Unforgettable those chances that I did the race in this place with my friends. The track is pricey but I think it is only fair for what we had. It was a qualifying session to the positions of our final race. They have hard copies to be printed on your lap times. Really good to see good results also during the race. All was complete. Cool to control their karts and the place is really clean. Additional points for the staff who are all helpful in us in every way. read more

My friend recommended this place for us to enjoy the day. We went here during the evening so that we'll be enjoying the lights inside. The price is quite high. The karts are all electric automated. I really had fun here and it feels good to have the experience here in K1Speed for their go-kart racing. I like it here so much. Though I am a woman, I am into driving a lot since I have my own car and I love trying to do drifting also with the laps they have since I cannot do that on my car. Thankful to the crew who helped us. They're all nice and wonderful people with a great offer of kart racing experience! read more

K1speed gave me an amazing weekend. Their indoor kart racing is just the best for me this weekend. I didn't even expected that it would be great to be there and play with their karts. We had 40mph and everything was awesome! We really enjoyed a lot and even tried another laps to complete our day. This business is such a good one and a big one. I am impressed with the cleanliness of the place, their comfort rooms and their karts are very efficient when you use them all. They're all electric karts. The price is a bit high I couldn't deny that but it was good. All good for what we have experienced! read more

The place had a lot of fun to offer but a bit pricey. Though the price is high we didn't regret the time we spent here yesterday. Such a good place for the whole family. This is recommended for those who really love driving. The karts are all good in their condition and the staff see to it always that the karts are well conditioned before opening K1Speed for the day. The amenities are great and complete for the customers. We had trouble finding the right direction to get here since this is really our first time. All throughout the track, we enjoyed it and the place is really warm for fun. read more

If you want to experience the worst customer service in the east side , plz visit this spot. The manager Jason Ross is the kind of person who will get fired if he works at any other company which cares a tiny bit about their customers and their experience. He is rude and outright unreasonable with his customers and borderline racist. We went to have a good time with our friends in return we were treated like shit. Postponing races without informing customers more than once and when asked they ask you to get out. Wow!! Now That's convenient. & setting New standards for customer service. read more

Spent the Halloween holidays here and K1 Speed celebrated it too. Such a great experience we have here. Driving their karts feels so good and they're all clean and efficient. I like their service and the people there are all friendly. We tried twice their track and such an amazing ride we have. We did have the copy too with the results of the race and really happy to be here. Would love to be back here. It will be awesome to share this experience to the friends I have. A really good thing is that the place is really big and clean that you won't regret it. Worth the price to pay. read more

Such a good place for fun! K1Speed is a place of fun that you will never regret being into. The karts are all safe. Did their track and have tried it a lot of times. I enjoyed it pretty well. There were no doubts on having this experience since the crew are all good in their service and support for the customers around. You don't have to wait for quite long since they have lots of karts available. I hope someday they'll have another style of track soon. I want to try another way of showing some speed of the karts they have. All is in control. I had a great fun with K1! read more

It was a great day here in K1 and loving the race we had. Such a good place for indoor kart racing. They have good karts, very efficient, clean and well maintained. Good place to bring friends and families gather together in one special event. Celebrated birthday here and I love the stuff they sell too. Food is great too with good choice of dishes. The place is maintained clean and warm for the racers. The karts are easy to use. This full of fun day in racing indoor was really a one of kind experience for me. Couldn't ask for more but to come again here by the weekend. read more

The place was hard to find at first since it was our first time yesterday to be here. We never expected the place will be as big as this. There were lots of karts for the indoor kart racing and the place is full of fun. The price is a bit high but it's all fine with us since we know for the fact that it will be all worth it. We did one track but 3 laps and we enjoyed it much here. We're group of five then so we had a lot of fun with our racing. They have good food also. The service is enough for us to be entertained and be accommodated during our scheduled race. read more

K1Speed offers the best indoor go kart racing. The best indoor I have ever been. This is kinda close to our location at work and we decided with my office mates to go here and experience the need for speed this K1 place offers. Their facilities are really cool and clean. The comfort rooms are clean and we like it here. They have great food also with a small dining area. I always love experiencing the thrill for indoor kart racing. I am glad we have this place in Redmond so that we can always hangout here. The price is really worth the race! read more

Money grabber. Bought party package with arcade card. Morning of the party they called to say their arcade is closed n so they will take away the arcade card portion from my package. Even after that I had a big argument since they wouldn't honor the discount!! The place is understaffed n food service is slow n not that good. Not a good option for kids bday party as a parent. But kids had fun racing even though their race also started late after me reminding them multiple times about our scheduled party time. The 2 stars since kids had fun. read more

Everything in here is amazing! I am thankful for the owners here since they do a great job for us! We enjoyed a lot with the family and the kids are very amazed of this place. I loved the karts and the laps we made. I was really trying so hard to push to the best lap I could ever imagine but I lost the game with the younger ones of course. We did have bets too for whoever wins will have another deal for the racing. This was such a wonderful place for an amazing experience with the family to enjoy! This place is really good for kids! read more

I wasn't expecting much when we went to K1 with friends. But ohhh Oh my God! It was really amazing! We had a lot of fun and we really enjoy every second spent in there. Though it was far from our place but it was really worth it. I think the cost also is all worth it. Would be back in the next holidays! Will bring lots of friends to add more fun and another exciting experience. The employees are amazing with of so much help from us and cooperating a lot on the things that we need. Wow happy to be in K1 once again sooooon! read more