Lon and edward are the goats they helped me dispute uneasy circumstances. They are men of their word ! Its hard to find that with companies now and days . If youre looking for a nice car atleast give these guys a shot at karplusthey'll put you in your dream car like the did me ! read more

DO NOT COME HERE UNLESS YOU WANT TO BE LIED TO AND HAVE YOUR MONEY STOLEN!!! So it all started with a car that was advertised on their website for $5k. I called to ask for more information and David or Daniel (forgot the name) told me that it was at a different location for maintenance (oil change etc) and he told me that the location where the car is at, is closed weekends and that they'll have the car that following Monday evening. I go Monday and spoke to the salesperson and the salesperson said they don't have the car yet that it's getting serviced or whatever and he said he will call us as soon as it's available. 2 weeks pass by and I call thinking that they forgot to call me and they told me the same thing so I was getting annoyed at this point (this should've been the first red flag) and I told them what's going on it doesn't take 2 weeks for an oil change??? So a few days later they call me and tell me it's ready and I go to check it out. The car was DIRTY and guess what... the oil was DIRTY still! We sat down and started looking at the numbers and it went from $5k to $7k because of a stupid GPS and anti theft system that I did not ask for and apparently they can't "take it out". I'm looking at the paperwork and the total price came out to 10k like wtf?????????? No where on the paper did it say $5k. I'm glad I didn't get it. So many red flags!!!!!!! God saved me honestly. Go elsewhere!!!!! read more

Great customer service from Mr Chavez. Smooth transaction and got the car we wanted in our price range Went back to get repairs made and it was explained as to the cause of delays not really the dealerships problem as they actually did do everything they promised and more Mr Chavez was right there at my side with my best interest in mind both the dealership and Mr Chavez get 5 stars plus for honesty and integrity before and after the sale and did I mention I got a great low mileage excellent running Jeep at an amazing value way better to do business here then shop craigslist for sure. Thanks again to everyone at karsplus including those behind the scenes keeping everything clean and nice. I Saw you guys busting your butts as well and you all are part of a great team . read more

Called regarding a specific vehicle and staff was all nice and helpful but then they try to sell me another vehicle that i was not interested, well i guess they didn't even had the car i was interested so took my money elsewhere and to be honest was a great deal for me! Stay away from this dealer, bunch of scammers read more

Today me and family came in to look at car we were helped by joelle who assisted us in looking at cars he had so much patience we looked at three cars and he never gave us attitude he was always in a good mood and gave great customer service! After we fell in love with the Tucson that they had and we purchased it with puya the Finance guy he helped us so much you have no idea he has such a positive attitude explained everything to us thoroughly and very professionally he helped us with the insurance guy he recommended us and by far gave us better rates I really appreciate puya and joelles customer service! Thank you both read more

I found what seemed to be a great deal on two Ford Focus cars on their website using CarGurus. I called and got horrible customer service by a phone rep, and then a, "supervisor." He was rude, brief, unwilling to help, and acted as if it was a burden for me to call, and ask about purchasing two cars. One sales rep told me the cars were not available, and our call got disconnected due to bad phone service. I called back got another person, and he said the cars were available. They will tell you anything for you to come into their lot. I specifically stated that I was further out so I wanted to talk to someone about the cars so I can make the 4+ hour trip. They were not interested. At all. Not even because I was buying two cars. Again, they were so rude, and acted like my call was a burden taking them away from something else. It was awkward, AF. I specifically communicated to the supervisor that I had my own financing, so I wanted to know about all other fees outside of the normal registration and government fees. He stated that there was a $1,500.00 fee for GPS tracking which I told him I wasn't interested since I was bringing my own financing and they would be paid in full. In other words, I wouldn't be financing through them in which case a GPS tracking system would not make sense. If I wasn't, it would make sense so that they can protect their assets. He was super rude, and said that if I didn't want the GPS tracking at $1,500.00 that I would have to pay the full price of the car. WHAT? It's a used car from 2014/2016, one of them with reported damage??? I am glad I did my research, called, and spoke with them to understand that they are a very dangerous place to purchase a car. Not only from the value perspective, but also from the ethical, professional, and transparency. There are many other ethical car dealerships out there so do your research, ask questions, and you will see that you want to stay far away from this place. read more

Staff was friendly and helpful enjoyed the worldcup soccer game and pizza :) while waiting for the deal processing. Got a nice 2015 Kia Optima at a good price and good montly payments! It was a long process but happy with my new car! Juan Ramirez was helpful and friendly helping view and test the cars. Ask for Juan if you are looking to purchase a new car! At the close of the finance documentation Allen Khasdag was very patient and explained each document and answered all our questions. Would recommend if you are looking for a good quality used car go to Karplus to buy. Thank you! read more

Karplus Warehouse - My new 2015 kia optima! - Used Car Dealers Near Me - Pacoima, California

They made it quick and easy. In and out with my new truck. Yes, the price fluctuates as their advertised prices are cash offers. With the addition of extras such as gps tracking, which in my case is a necessity as my prior vehicle was stolen, and an extended warranty you will ultimately pay more than advertised. The staff there is personable and easy going. Bottom line is they want to sell cars and get you what you need. Thanks to sales and finance for making our first car buying experience a successful one! read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

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Called in spoke with Yoshi very helpful over the phone. He invited me in to the dealership, we spoke to his sales partner Marcos, who was extremely helpful & attentive. I purchased a vehicle from these two gentlemen and was very impressed with their service. Highly recommend them & the entire team! Thanks Yoshi & Marcos for your help! read more

I have been dealing with car companies for half my life. But I have never seen or had a worse experience than I did at this place. First, the salesman I spoke on the phone was a joke in person. As a salesperson, you should have some personal skills. Greet them, make them feel welcome. It seemed like I was bothering this guy. He took me to the truck I wanted to see, walked 10 feet in front of me the whole way. Once I got to the truck I could see this was not going to be a good experience. The truck was dirty inside and out. Windows are covered in crap. Obviously they don't care about appearance of the vehicle. He took me on a test drive and barely spoke a word. I asked him a few questions about the truck, be he couldn't answer just fundamental questions that any salesman should know. When we got back to the dealership he walked me into their offices. I've seen better shacks than this place. It was dirty and the tables way too close together, so you had no real privacy and you could hear other deals going down. The salesman never offered be anything to make my stay in this hell hole any better. Once my salesman finally got back to the table he plopped me at, he had NO idea what the sale price of the truck was. I had to show him. He then left to speak to their finance department....even though I was buying cash in full. While he was gone, I could overhear their finance guy talking to another couple about the car they wanted to buy. The finance guy told them they were going to be charged an additional $1500 for an alarm system. He told the buyers he had NO CHOICE. He had to charge them the fee. That's odd, there is NO law that states this, but he was spinning this garbage anyway. After about 15 minutes the same finance guy came to my table to let me know what the out the door cost would be....and he also tried to tell me I had to purchase the alarm system. I did not hesitate and told him I was not interested and walked out. PLEASE...do not let yourself be taken in by this. This type of place prays on people that have no choice but to buy from them. Try some place else. It's not worth the $1500 to have to pay....WHEN YOU DON'T read more

Car buying. Never easy right? Well it might be if money wasn't a problem but you know I'm not a millionaire (yet) and have a very low budget yet a very high taste for what I drive. I just purchased my 2010 BMW 128i here. They have a ton of cars here and all of the people working there are pleasant and helpful. Overall I got a great price on a very clean car. I dealt with a few people, Eli was the person texting with me and helped me during the purchase also Aamir (I think it's with 2 A's, if not I apologize) also helped with me with the test drive and final delivery of the car. Both were easy to deal with and honest. Now they do have the etching lo-jak/ anti theft thing. So expect $995 added to your bill which I wasn't expecting and didn't want but it's take it or leave and in the end I was still getting a good deal on the car. Also your insurance in CA looks at that as a customization to the car causing your premium to go up offsetting any anti-theft discounts they might offer. Just an FYI. I'd buy a car again from them, I enjoyed the experience and will budget the added $995 next time to my total. read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

A great experience! I was a little hesitant to drive from Orange County to San Fernando at first but after talking to the sales man GUSTAVO CHAVEZ a couple times over the phone he assured he would take care of me so I decided to make the 2 hour drive! Gustavo honored everything we talked about over the phone I like that he listened to exactly what I wanted and needed and he even made sure our time there was valuable and had the car washed and ready for us to test drive without knowing if we were going to buy that day.. Gustavo greeted us warmly over the phone as well as in person, the whole process was painless from start to finish. I highly recommend this place and if you want a serious Honest helpful salesman GUSTAVO CHAVEZ is the one to ask for! He took care of me when nobody else would, THANKS GUSTAVO! read more

This place advertised there car for certain prices & when you get there completely different story. Even if you get the price you saw then when want to scam you with an alarm for $1435, a gps fee $465 and a fast lender fee $410 so if you saw $15k you end up paying $20.5k & this was all cash we weren't financing it what so ever.. but while we were negotiating the price we brought it down to $19.3k cuz we didn't had more & we were working with a budget we wanted $19k flat & we were interested in paying for an alarm that already comes in the car, & a gps service when it comes with Mercedes Benz service connect the manager got upset & said the bank changed his mind & they now wanted $21k what a fucking idiot ***COME ON PEOPLE DO YOUR HOMEWORK & DONT LET THEM SCAM YOU PLUS ASK FOR THE CAR FAX OF THE CAR CUZ 80% OF THEIR CARS HAVE BODY STRUCTURE DAMAGE THEY JUST DONT TELL YOU*** AJ YOU ALMOST GOT ME SNEAKING BASTARD I WOULDN'T RECOMMEND THIS DEALER NOT EVEN TO MY WORST ENEMY DONT COME IN WHAT SO EVER YOU WILL GET RIPPED OFF read more

Karplus Warehouse - 3 damn accidents - Used Car Dealers Near Me - Pacoima, California

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I saw a car online, then when I went there they try to charge 11% of tax and where I live the tax is 9.5%, $1400 for gps/alarm (real value $200) and $500 fast/lender even if I was paying cash. This is scam, I will never be back and I wouldn't recommend. AJ if you don't like your job quite, but don't fuck everyone else day. read more

This place is total scam. You coming for the price of a repossesed car, but they start to raising it as soon as you are interested in one by saying that new features was installed on it that goes even over the price that normal dealerships saling this car for. Dont waist your time doing business with them. Hidden fees are in everything starting with registering you new car in DMV(750$ instead of real prices $350). Total frustration- thats the name of this business read more

Went to look at a vehicle last night with my wife with the full intention of purchasing. $13,991 list price. Almost $20k out to door. My wife and I were baffled at the difference, so we asked for a breakdown of the cost. It took three times of us asking for specifics to reveal that they add on accessories like TheftPatrol for $2100 (which is pretty much a warranty that they said is non-negotiable), door sealant for $550 (what?), gap insurance for $800 (that's normal, but if you add the car to your policy on the spot, no need for it), and other misc fees to jack up the price. They hit me with the "it's the market's fault" or "all dealers do this" or "we've been in business for 30 years, this is just how it is." They tried to make us feel stupid. I get that dealers have to make $ on foolish buyers and try to add things on, but when they tell me almost $3k of accessories are non-negotiable, and get quite aggressive about it, we walked. Also, when they got the feeling we were gonna leave, they started slashing their "non-negotiable" fees quickly. Too late! We gone. Bye! read more

Amazing deals and dealership!! Very well managed! Sales manager Lon fought super hard to get us a great deal and worked with us very well! Eli was incredibly patient and provided Grade A service and experience while test driving. Finance Manager Allen Khasdaei was super thorough and beyond helpful! The staff was very professional and made the experience an ease. Will absolutely reconsider them for our next car or work truck! Great job, guys! read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

This was a horrible experience buying a car. I test drove my 2018 Toyota Corolla with Amir, who had to manually unlock the car, but said that there was an automatic key fob that I would receive once I was done with financing the vehicle should I choose to purchase it. I did purchase this vehicle and then Amir went off to find the key. He was gone for almost an hour while I waited outside on a bench. I should have known right then that something was not right. When he finally returned he said he was having trouble finding the autimatic Fob and would mail it to me within the next week. No key ever arrived. I called karplus on 6 different occasions and explained the situation over and over again but was always told that "Amir" was not working and they would leave a message for him so that he could call me back. He never did. Of Course!!! The fifth time I called the finance manager told me there never was an "automatic key fob for this vehicle". I was simply lied to several times because Amir wanted his commission. I was lied to when I test drove the vehicle and lied to after I purchased the vehicle. As if that wasnt enough. I just got off of the phone with these people again. The first woman I spoke to said "do you want to talk to Amir? He's here right now." I told her I would rather speak to the manager who unsurprisingly was no help. He said to me "Amir is not here right now but I will speak to him and have him call you". I called him on this lie immediatly and said "Actually the previous woman I spoke to just said he is here so now I know that you are also lying". These people are super shady and will say anything to get your money including flat out lie. Now I have to pay $300 out of pocket for a new Key fob so that the 2018 corolla I just purchased doesnt feel like a car made in 1993. Bonus: they charged me a processing fee to file all of the paper work for changing the title with the DMV. But...... They didnt do this either and I had to deal with the DMV myself. Don't let karplus lie to you. Just go to a more reputable dealership. And if you do go to Karplus and Amir is your salesman request someone else. read more

I already knew what I wanted. Salesman JD showed us the car. Smooth paperwork with financing manager Allen K. Overall good buy. Thanks. read more

So I just purchased a Jeep Wrangler for my sister from here....best purchase ever! Armen made the whole process so easy. He answered all 1,000 of my questions (I'm clearly exaggerating the number of questions but it was a lot) with a smile. I recommend this dealer to everyone I know! 5 stars from me! Thank you Armen and Karplus! read more

Car was listed at 13,000 they wanted 18,000 after all the bullshit they add to it . Fuck this place took my money and got a car the same day from a real dealer. read more

I was shopping for a Sprinter for my business. They guys were typical sleezball used car salesmen. Its too bad too, I was ready to buy. They had a Sprinter listed on their website for $36K, I called said I was interested I would like to come look at it. I came to see the vehicle, and they told me it was a "Lemon Buyback"and that they wanted $38K..? Huh? its listed on your website for $36K ? I found a Sprinter somewhere else, where they arent lying. read more

Really great dealership to deal with. We walked in and talked to Juan. I dont have great credit but he referred us to Orlando (his manager) and they were able to get us a good deal. They gave us realistic numbers and we got a great car. We then talked to Allen Khasdag in finance and he did a really good job explaining to us all the paperwork and the financing options. The paperwork was a breeze and we walked out with a new car! Will definitely purchase from them again. read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

Very good and helpful staff. They helped me with a good finance plan and finding the car I wanted, they have a very wide selection of cars to choose from. read more

The worst dealer ever! They lied to me about financing a car to me. Do not believe anything they say. They are only concerned about themselves and they don't try and help you at all!!! Worst customer service ever!!!! Also everything they say on their website are lies to. Never again!!! No stars for you!!! read more

I have a hard time getting through life! & have a bankruptcy lost my Altma , I bought my Altima not hear ..But at Vannuys Nissan in 2006 - I had it for 8 years until 2014...it was gone due to loans I put onto the the car even the the car was paid off... Nissan Motor Acceptance Corporation... even after that I had a lemon car vw bug it was 1999 I bought because of stupidity because it was in a parking lot of our business for 18 years...so I bought it thinking that the car was legit and it was okay buy ,I bought it for a good deal of desperation for two years but ut gave mev so many problems but I came to carsplus and they gave me a really good price the car that I didn't think I was going to get that day and they worked something out I work with Orlando so far everything is good nice car I got. From, Mikail. .. read more

STAY CLEAR OF THIS PLACE and the salesman John. I came by to look at a vehicle I was interested in last night and customer service was horrible. I first called and spoke to John to inquire about the vehicle to make sure its still available he said it was and to ask for him when i get there. When I first got there no sales person is the be found, I talked to the manager that was there and they called John over the intercom, after waiting a while John still doesn't show up. The manager noticing this kindly helped me out and showed me the vehicle, he left me with the key to take a look at everything and said he was going to go find John. John still takes forever to come, by the time he comes I've already looked at and inspected all the cosmetic damages that I can see, which was quite a bit but that's expected with a used car. I knew right away I didn't want the car, there was front bumper damage with a cracked grill and the bumper color didn't match the rest of the car, I can tell its been worked on, but I was still interested in looking at other cars on the lot. When John came over he asked if I wanted to see the carfax, I said I didn't need to see it. He then asked if the keys in my hand were for the vehicle, I said yes and he didn't say anything else he grabbed them and just started walking away. Didn't ask if I was interested in looking at anything else, and didn't give me a chance to ask about other cars, he just beelined it but to where ever he was to begin with. I talked to the manager that had helped me out and let him know exactly what happened and told him that was super unprofessional. Just because I wasn't interested in one doesn't mean I wasn't interested in anything else. The manager was very nice though and offered if he could offer me anything but at that point I was already very off put by John and his rude and uninterested attitude I no longer wanted anything to do with the dealership. The manager said that he was going to deal with the issue, I highly doubt it was dealt with, if he so easily treated me like that I'm sure he does it to everyone. DON'T WASTE YOUR TIME COMING HERE. read more

I stopped by to see some cars and when I just parked the salesman show up so till now is good, he asked me which car I'm looking for so answered him then he just got busy with his phone texting while I'm waiting for him then without saying sorry or anything he just continued walking, texting and ignoring so from the beginning why do you bother and ask me what car I'm looking for and keeping me waiting this's first. Second, he told me I'll won't find car by 7 to $9000 in that section which I found and when I told him he gave me attitude. Honestly you might find car but the salesman was very terrible, with attitude and untrue information. Btw he has tattoo on his head read more

So I basically needed another car since my previous one had engine problems. Sooo...I googled, KBB'ed and searched through the internet trying to find another vehicle. I happen to stumble upon KarPlus Warehouse and looked through their inventory. I saw a gorgeous BMW 320i and decided to go to their dealership and check it out for myself. Upon getting there, I was stopped and asked by Anthony, a great salesman, if I had made an appointment. I said no and told him the car I was interested in. Anthony helped me out a TON by being truthful and honest about selling me the car. He was very kind and upfront about my financing options; as my credit was not the greatest. Long story short, Anthony really helped me get the car I was looking at and he was very helpful and realistic. (Which is very appreciated) Anyways, though Anthony was a great person and salesmen that helped my out a lot, I gave this place 3 stars due to the cars automotive condition. Now, mind you that the company did sell me the car for the current market value, which I am not saying is bad. My concern was the multipoint inspection that acclaimed that nothing was wrong with the car. Now just to say that the car runs well, starts up and drives okay is the minimal acceptance that no buyer should go by. I ended up taking my car to an ACTUAL BMW service center. Now, FYI when you take your car to a manufactures dealership for service, they do a legitimate, comprehensive, 100% thorough inspection of your car. After the analysis of my car, they found 3 issues; they were a leaking oil gasket cover, a weak aftermarket battery and I needed a wheel alignment. This ended up costing my around $2500. All in all, I cant be mad and the dealership has a "sold as is"clause. While most of the vehicles have been repossessed and the dealership does provide the CarFax, any buyer should keep in mind of a potential problem with any car. Though the prices are attractive and the dealership is fair, there is more than meets the eye than just a car that seems fine. read more

0 stars for sure. I scheduled a test drive there everything was great on the phone, but when i arrived, they said the car wasn't ready and was in the "shop" (it was a Tesla ) and then they showed me a different car and said "they all run the same" followed by "let me run your credit". They asked me what my down payment was i told them 10k all they asked for was money. Terrible service, terrible salesman, they up charged from the price online. I told my friend about it, they told me not to go to this place anymore because they sell lemons!! Will be getting shut down soon you can bet on that. DO NOT SHOP HERE. Shop elsewhere these guys are crooks. Everything said on the phone was exactly the opposite when you arrive in person. Not to mention they sale faulty cars!!! 0 stars. Will be seeking to shut down this watehouse read more

If I could select zero stars I would. Karplus isthe worst. Absolutely shady scammer used car lot and underhanded sales tactics. Do NOT go there! We drove 3 hours to see a car advertised at a specific price, only to have Karplus try to slip in an extra $1500for required Lojack GPS. What a load of BS. We left pretty peeved at them. Total scammers. You've been warned! read more

Visit Karplus when looking for a good used car. Check their website for reduced prices. Marcos is the best sales person, he takes time to explain and show you the car you are looking for. read more

Good experience at KarPlus Salesmen Juan showed us truck we we're looking for and took us on a test drive Mr Hooman in finance was very helpful in explaining paper work and options Highly recommend karplus read more

I had an excellent conversation with Gustavo in regards to my deep interest to one of their cars. He was very personable and attentive, as he asked a lot of great questions, in order to find the best fit for my needs and strict budget. I, unfortunately, found another car which was priced fairly, the exact color I wanted and most importantly, it was nearest to my location here in San Diego. Thanks for the hard work, Gustavo. Ask for Gustavo, peeps! Hes the Man! read more

Elizabeth and Juan took really good care of us. Great service!!! We purchased a truck and met all our expectations, thank you so much Elizabeth and Juan for your help and excellent service! read more

Thank you to Eli salesperson in Karplus warehouse in San Fernando he was very good to us. He help us with the purchase of our truck.

Got a good deal. Worked with Orlando and Joel. Excellent staff and even better deal. Make sure you get the warranty and gap. Very easy positive experience. read more

Thank you to Mr Chaves for helping getting a Company Van hes very professional, polite and very helpful throughout the process. I highly recommend. read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

Good service, good prices. Make sure to have all your paperwork in order if you're using a loan from your own bank. read more

I don't even know where to start. I got my 2016 3 series bmw at the end of June 2021 (last day of June) literally 10 months ago. I went in to trade in my 2011 Infiniti. The day AFTER IN THE MORNING I got my car STOLEN. I went to the market and I was in there for 8 mins I know that because I was in a hurry and I kept checking the time and this *might* not have anything to do with them but when I got my car they added theft protection and honestly that didn't help at all. Luckily, the police did find my car the day after. When I got my car back my car contracts were missing, and one check that I had there for emergencies, and my other personal stuff. The first month (basically July) both of my front tires were bad, they went flat one morning out of the blue and I also needed to get an oil change because my car was telling me that it needed an oil change. 2 months after fixing my tires (November 2021) I heard my muffler start making weird noises and it was embarrassing because it was pretty loud. And not only that my brakes started making noise too so obviously I had to fix that. And again 2 MONTHS later after my muffler started going bad, Mid January my alternator went bad and I had to replace it..... mind you it's a bmw, these parts are not cheap. Now it's April 6th, 2022 (3 months later after fixing my alternator and muffler) I need new back tires and my mechanic is Also saying that I need a sensor and belt. I got a battery malfunction warning too(this also happened before I got my alternator replaced). This is just the maintenance ^^^ Now the customer service: When I would call them, they would put me on hold for the longest time and when they did answer they would tell me that Lon wasn't there and I would have to call another time (this still happens) which I understand but sometimes it would be simple questions that they could answer. When I finally got the chance to talk to Lon I asked for my contract and maintenance report that they do before selling a car and I requested this stuff a while ago and I still haven't received them through email and yes I gave them my email. I ended up just calling my loan lenders and my insurance and they provided me with what I needed that same day. When I would tell Lon about my car maintenance he told me to go to SHELDON AUTO CARE but I ended up not going because there was a lot of bad reviews stating that they did poor work and they scammed their customers so I was not going to risk it. There was this one time I called karplus to ask if they can send me a cancellation form for my express 5 portfolio insurance because it was basically worthless and he said that I would have to go in and sign the contract there at the dealer but I moved so I was far and I had told him that. Instead I called portfolio insurance and they sent me the cancellation form through email while I was on the phone with them, it could all be so easy and they make it seem impossible. It's just very stressful. I haven't received my maintenance report til this day, I even called Sheldon auto care where they did the maintenance report and they haven't sent it to me either. I was 22 when I bought my car and I just turned 23, and I am a student and I also work, so yes I am having a hard time. I know I signed up to own a bmw but it's been less than a year and if they really did the maintenance report and checked that the car was okay to sell before selling it I would not be going through a lot of maintenance repairs or hard times in general with my car. I love my car which is why I haven't given up on it but deep down I regret going to KARPLUS WAREHOUSE, PLEASE DO NOT WASTE YOUR TIME HERE. You will regret it forever, literally. I would understand if I had to fix my car after a year or 8 months after getting my car but it started the first month I got my car :(. I seriously want to sue them they should not be open for business. I know I'm not the only one hating karplus. I wish I just sold my Infiniti and bought a new car instead of a used car that has maintenance issues, I'm sure they were happy to get rid of this car. This is my experience with them. read more