RUN RUN RUN!!!!!!!! Such a SHADY camping world location!!! I requested assistance from the service…read moremanager, Enrique (who lies, lies, lies). Then went up the chain of command to the general manger, Matthew. It's sickening, especially in 2026. Our call was recorded and request it be released... Matthew PATRONIZES women!!!! He is belittling, will ask to speak to your husband, and then gaslight you!!!! He is absolutely AWFUL!!!! I can't believe he's in management at all!! I've spent less money places and received the kindest customer service, he is the opposite!!! Oh, he'll interrupt you too!! It's especially disheartening when a service department manager of another camping world location corroborates the misdeeds/issues of your complaint in the brand new motorhome owned less than a year, less than half a year for that matter. Purchased on September 4, 2025! Please let me help every future customer RUN!!!! RUN!!!! RUN!!!! Spear your self the tears!!!!!!! There is a Giant Rv right next door in Colton, and plenty of other camping worlds out of state to spare you from the WORST CUSTOMER SERVICE EVER!!!!! PSA it doesn't matter how you finance or if you pay with cash they treat you like sh*t!!!! Matthew's Boss is Michael Ancich, his email address is Michael.ancich@campingworld.com. Hopefully he provides others with better customer service than Enrique and Matthew!!

(I may remove this review, possibly replace it depending on if it is rectified)…read more I want to caution anyone considering Camping World in Colton, CA, especially if you're financing. I walked in with a 763 credit score, which should qualify as Tier 1(They said I was Tier 3) with any reputable lender. During the sales pitch, I was told that best-case financing would be 6.99% APR with a $1,000 down payment -- resulting in a monthly payment of around $153 for 72 months. They also shared a worst-case scenario of 18% APR, with payments around $205/month for the same term. After they ran my credit (with full permission), they came back with what they called a "killer deal" -- claiming this was the best I could get with my credit. What was the offer? 11.99% APR for 144 months, with a $1,499 down payment and a $164/month payment. Total cost? Over $23,000 for a $9,999 camper trailer. That's MORE THAN DOUBLE the price of the RV. When I questioned it, they told me I was somehow Tier 3--which is just blatantly inaccurate for someone with a 763 score. It feels like a classic bait-and-switch. They led with hypotheticals that looked decent, then made the worst-case numbers even worse! Bottom line: Be extremely careful. They push long-term, high-interest loans that benefit them far more than you. Very unethical and just plain WRONG. I strongly recommend shopping around with a credit union or trusted bank before signing anything here.

I stopped by Camping World in Temecula just to look around for a future purchase, and I had an…read moreoutstanding experience thanks to Mark. From the moment he greeted me, he made the entire visit easy, comfortable, and enjoyable. He is incredibly knowledgeable and took the time to answer every question without ever making me feel pressured. What really stood out was how personable he was. It honestly felt like I had known him for years. He treated me with genuine kindness, patience, and respect, which made all the difference. Excellent customer service like this is hard to find these days. When I'm ready to make my purchase, I'll definitely be coming back to work with Mark. Thank you for such an amazing experience!

My experience was absolutely amazing Austin was great walking me through everything and Miss Evelyn…read morewas absolutely helpful and walking through the process! Super friendly people super knowledgeable, I highly recommend!

Thank you Otis for providing us with a good purchasing experience! We had our needs met and…read morequestions answered in a pressure free environment.

While my trailer was being serviced at the Riverside Camping World Service Center for warranty…read morerepairs before the Christmas Holiday, my trailer had over $2000 of technology stolen out of my Trailer, which included a Laptop, Xbox 360, Speaker bar + Subwoofer [which came with my trailer] and the projector [also came with trailer]. Police report filed, no response from Camping World.

I've had my TT for 3 months now and have been out on 4 weekend trips in it already. Dinette table…read moreripped out of wall first transit. Refrigerator fell into cabinetry in transit on trip three and I had to go buy a large cooler to fit all our food and breast milk for my toddler and infant. Entry door never operated smoothly, and felt like we would rip the inside handle off trying to pull the door closed, and you could see where the factory tried to cover up the misaligned plates/door with sharpie marker. I mentioned this to Tony, my service writer, and he noted everything accurately. He knew exactly what I was asking about and addressed all my questions when I dropped my trailer off. He knew we had a trip booked the week after I had dropped the trailer off and said he would do his best to get the trailer out by then. I was informed the whole time of progress, when the unit went into the bay, when diag was done, and all they were waiting for was Jayco auth. Once auth received, work was done quickly and I had the rig back way before my trip began so I could move everything back in and make sure all was ok. Refrigerator is mounted securely now. The doors open so smoothly, we didn't even know the difficult of closing the fridge before was an indication of the poorly mounted appliance. The dinette table is very secure to the wall. The entry door opens and closes with a just finger now. We are very satisfied with how CW serviced our trailer. The appointment to get in was available next day, and the rig was ready within a week. Thank you again.

Ryan Wade was great to work with! Did what he said and had my RV done a day early. Under new…read moreownership Ryan was able fix what the previous ownership could not. Probably 4 or 5 trips to this location. Joan Mushgrave get -stars. After dealing with Josh during the Richardson ownership to see he was still there was very disappointing. I called him out that after a year working with him he referred me to manufacture. This is after selling a trickle charger to fix one of the problems. After leaving here I drove down to the show room where I thought I would trade my name on a new super C or class A. Which I will be buying in the next few months. After seeing that Matt (-stars), the GM was still there after camping world purchasing. I walked out he is as bad as Josh when it comes to Customer Service and taking care of customers needs.

Dropped our trailer off around Presidents' Day for repairs. There was. Water leak and a gas leak…read more After 6 weeks, called to check. They wrote down all the wrong info. Never completed anything. We had to call often to get the job done. They never figured out the water seeping out from under the cabinets. Also, couldn't figure out our insurance coverage. We had to manage that as well. Got the trailer back today and it is FILTHY. Looks like someone was eating in there frequently. Dirty dried muddy footprints everywhere. Black greasy handprints all over. Stuff moved around not related to any repairs. Trailer was SPOTLESS when we dropped it off.

I brought my trailer in for Service, which took them nearly 3 months to get the items corrected,…read morewhich included replacing windows and some misc items. Upon picking up my trailer, some items were missing: (1) JBL Sound Bar + Subwoofer, (2) 4k Projectors, (1) Xbox X w/ 2 Controllers. Beware of thieves at this facility.

I wish I had read their reviews before purchasing. I hope to warn others. This is a horribly run…read morebusiness. Our salesperson was new on the job,so we were cutting her some slack. The whole office was very attentive while we made our purchase in December 2025. We bought a brand new 2026 class A motorhome. We ended up adding the extended warranty, which we immediately regretted, we have had so much trouble getting that to show up in our account. It was a stupid overpriced purchase, but we did it, and took the hit. Mike in finance said not to worry, he would be there to help us out with anything. The morning we picked up the motorhome with its "red carpet" walk-through event, the guy going over the motorhome had just started that morning, he knew nothing about our rig. We asked questions about the wineguard router, which was a big selling point, he said it wasn't necessary to use that- just use your phone as a hotspot... he didn't know if we had hydraulic levels or not. He didn't know if there was a dashcam. He didn't look these things up, just told us we will figure it out We took a long trip for the holidays and were making a list of questions for them. Luckily, on the one month anniversary of our purchase, Mike from finance called and asked how it was going. We thanked him for his call and started with our list of questions. He said he would have someone from service call us with the answers. We never heard from him again. We already had a service appointment for mid February. So we brought the rig with our list. Casey went through the whole list with us, he seemed to understand what we were asking. He said to leave it there, it may take a week or two. We had completely cleaned it before dropping it off, including emptying the black tank and the gray tank. We made sure the tanks were empty and flushed. This was important to us. Casey called the next day to clarify some things. After 4 weeks, we called Casey to see how things were going. We were told Casey was no longer with the company, so the service manager would callus. Nobody was working on it that entire month. We had to go through the whole list again and it was clear not much would be happening. We picked it up another 2 weeks later, everything was half ass and cheat. But we wanted to get our rig out of there. So we picked it up mid March and took it to our storage place and parked it. Now 2 months later we picked it up from storage to go on trip. We noticed the black tank shows 2/3 full. They must have been using it as an outhouse the whole six weeks it was there. Now their shit has been sitting in it for 2 months, exactly what we were avoiding. We didn't think to check when we picked it up. WTF! So I called the General Manager, he made sure to introduce himself when we were buying the RV. Now he send the call to voicemail and doesn't return the call. I called Michael in Finance, guess what?! He is no longer with the company! So not only is it a caca company, they Literally piled pounds of their caca into our RV and left it for us to deal with. They show no respect for their customers once the sale is complete. Do Not Buy Here. They'll caca all over you. Grab your wallet and RUN away. I hope this helps somebody. -Laura

I can't speak to the service department or any of the other branches of the business, but my wife…read moreand I recently purchased an RV from the Manteca location (online sales and financing was through the Palm Springs location with Will and Chloe). Our expectations were (and always should be) weary on such a large purchase and dealerships often have a way of leaving a bad taste in your mouth. After dealing with Chloe and Will, I can say I recommend doing business with them. I was pretty straight to the point about my expectations and they were able to make it happen with very little headache. Extended service contract offers and add-Ons are going to be a sell, no matter where you go, but we found a solution that worked for us through our deal and in the end, we have the RV we always dreamed of owning. Will, ensured that the additional items that were negotiated in the deal were delivered to my house as promised. Chloe was very responsive throughout the process and would always call or text back quickly. Each visit was pleasant and when someone didn't know the answer they were honest and didn't BS. They made effort to fix minor details we had issues with. Overall, a good experience and I would recommend.

I honestly can't say enough good things about this dealership…read more I have purchased over 100 vehicles in my lifetime in business. And I've never had such a wonderful group of guys work with me like the folks at Mike Thompson RV did. From the first moment we walked on their lot until the time we drove away in our new motor home, it was ALL good! Clint is a low pressure salesman who let us wander through the lot without pressure. Super nice fella as well! When we found the one we wanted, Chris and Anthony worked extremely hard to get a great price and extraordinarily good financing package for us as well. Josh was perfect at adapting the RV to our liking and was patient with us as we asked questions during the walk through. David was so kind to help Colton get the motor home out of the lot and give some driving instructions. I highly recommend Mike Thompson RV in Cathedral City especially these 5 guys! We bought our first motorhome at another dealership that had many locations and is extremely well-known. They weren't near as helpful as the guys at Mike's place were. We love the new motorhome and we will give them all of our future business as well as recommend them to everyone we know in the market for an RV. Thanks again guys, y'all are the best in the west!

There is absolutely nothing go to say about this location or the lying, incompetent, lazy…read moreemployees, especially Josh, who did nothing but lie to us in person and in text when it came to the delivery of our RV and the outstanding due bill. Chris the sales manager is the most dismissive person around. He does not give one shit about his clients, and it clearly showed. Anthony the finance manager, lacks empathy in his apologies when confronted with the poor treatment received by Chris, and the absolute lack of communication, and blatant dismissal of my requests. Then there is Josh the blatant liar who lied to me in text when I was confirming that the due bill work had been completed and our RV was ready for delivery. He was even stupid enough to send me a picture of work that had not been done, while telling me it was actually done. Mind you, we were CASH PAYING CUSTOMERS. We had to beg for wiring information, Chris and Anthony downright ignored my requests for Extended warranty information. Josh flat out lied, both verbally and in writing. Our new RV was scratched when it was taken out for fuel. It was delivered with a chip and crack in the windshield and an aqua hot system that required over $2k in repairs just days after we took delivery. These people are liars, they are dismissive, demeaning, and disrespectful. If you are wise, you will run like hell from this Mike Thompson's RV because if they allow just one location to be this dishonest and deceitful, I am sure they will allow it at all of their locations.

My wife and I just bought our 5th RV and our first Class A motorhome with…read more RV Supercenter. And they are, by far the best dealership we have had the pleasure to deal with. Everyone was extremely nice and very helpful. From Scott our sales rep to Jeff and Jason sales managers and Veronica in finance. I can also say the very same for parts and service. They all made the experience so very pleasant and with no pressure at all. Thank you again for all the help with the whole process. We will recommend them to friends and family!

Purchased our first camper. Thank you to Jeff who walked us through all of our questions the first…read moretime we stopped by. The day we purchase Gunny and Jeff made sure that our questions were answered. The day we picked up, all of the staff and Veronica were so helpful. Definitely couldn't be more impressed by all of the help we received. I recommend RV Supercenter 100%.